Arctic Paper S.A.
Capital Group disclosure on non-nancial information
SUSTAINABILITY
REPORT 2021
TABLE
OF CONTENT
This is
Arctic Paper / 6
Company
sustainability / 22
Sustainable
supply chain
for client
satisfaction / 40
Environment
and Climate / 50
1.1 Company Overview / 07
1.2 Governance and Business ethics / 16
1.3 Company’s structure and management
on sustainability topics / 20
2.1 Materiality assessment / 23
2.2 Our contribution to the Sustainable
Development Goals / 28
2.3 Responsible business / 30
2.4 Principal risk and their management / 31
2.5 Arctic Paper's Partnership / 34
2.6 Key business performance indicators / 37
3.1 Responsible supply chain / 41
3.2. Environmental assessment of suppliers
and responsible sourcing / 43
3.3 Transportation / 46
3.4. Commitment to client satisfaction / 48
4.1 Management approach / 51
4.2 Energy and emissions / 54
4.3. Sustainable circular production
and waste / 60
4.4 Water / 63
4.5 Biodiversity / 66
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CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
People / 68 About the
Report / 88
5.1 Working at Arctic Paper –
Management approach / 69
5.2 Our employee well-being
and satisfaction / 72
5.3 Human rights / 78
5.4 Health and safety / 79
5.5 Diversity and Inclusion / 80
Taxonomy / 82
7.1 Reporting period: the Year 2021 / 89
7.2 Contact / 89
7.3 ESG factsheet / 90
GRI Index / 96
3
Michał Jarczyski
CEO Arctic Paper S.A.
What were the most
important events
in 2021?
2021 was a special year
that was marked both
by the pandemic, and
by the increased focus
on sustainability. For
Arctic Paper, 2021 was
a good year in which
we strengthened our
positions in the market,
at the same time as we
worked on developing
our business model.
In the autumn of 2021,
we launched our new
strategy – 4P – which
means that we diversify
and add two new pillars
to our existing business:
renewable packaging
and green energy. We
already have a founda-
tion, expertise and expe-
riences in these two areas
and see great potential
for the future. During the
year, we also had time
to take important steps
towards realizing the new
strategy in both energy
and packaging.
What does the new
strategy mean for your
sustainability work?
Arctic Paper has its
origins and heritage
in renewable products
and has long worked to
reduce the environmental
footprint of the Group's
products. The new 4P
strategy takes it a step
further by broadening our
business with a focus on
the circular economy. We
are good at affordable
green energy; now we
are gradually building
up capacity that not
only makes us self-suf-
cient but with the aim of
becoming a net seller of
electricity from solar, wind
and hydropower in the
future. This will be done
step by step in various
projects as we gradually
are learning from pilot
investments such as the
solar farm in Kostrzyn. We
are gradually learning.
The shift to packaging
without petroleum-based
plastics benets our
growing packaging busi-
ness and we are building
a new ber tray factory
in Kostrzyn together with
our subsidiary Rottneros,
based on renewable
resources.
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CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
What is your most impor-
tant sustainability goal?
The ultimate goal is to
become climate neutral
by 2035, while our
paper and packaging
business aim to reach
this goal already by
2030. But we are taking
many small steps, day
by day, towards a more
sustainable company
in both social and
environmental terms
with resilient govern-
ance. It is ultimately
the customers and the
surrounding society that
dene what is sustain-
able. We are therefore
humble because we
need to change our work
and adjust our goals as
our view of sustainability
changes. Arctic Paper's
CSR report is our way of
sharing about that work
and how well we are
performing.
What does it mean
for your employees all
over Europe?
Climate change,
pandemics, protection of
the biosphere and digi-
talisation are the biggest
challenges of our time.
We continue our efforts
in education and training,
in increasing diversity
and in creating equal
and fair treatment within
the Arctic Group. And
to use this knowledge
also to support local and
international projects
to achieve these global
goals, while taking social
needs into account.
How does the EU's
taxonomy affect
the perception of
sustainability?
Firstly, the new taxonomy
is not complete, it is a
work in progress, but
it illustrates well that
the view of sustaina-
bility may change over
time. Currently there
are different opinions
about energy solutions or
modern forest manage-
ment just to mention two.
But we are completely
convinced that products
based on a renewable
and circular raw material
that stem from sustain-
ably managed forests
and produced with green
energy will be in demand
and seen as sustainable
also in the future. And we
are committed to always
buy raw materials from
sustainably managed and
certied forests.
How has the pandemic
affected Arctic Paper?
Arctic Paper has during
2021 been successful
in protecting the busi-
ness from impact of the
pandemic. The local
policies implemented
and adjusted out from
the changes of pandemic
outbreaks, govern-
ments guidelines and
restrictions had a limited
impact on our business.
How do you see the
outlook for 2022?
Working today means
agile commitment to
new conditions due
to digitalization, covid
related measures or new
demands from society
and clients. We are
proud of the exibility
and the adaptation of
our employees in these
fast changing and chal-
lenging times. In 2022,
we will take further steps,
in line with our strategy,
to build our business in
renewable packaging
and green energy, while
maintaining our strength
in paper and pulp.
5
THIS IS
ARCTIC
PAPER
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CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
1.1
Company Overview
Arctic Paper S.A. is a leading European producer of high-quality graphic
paper listed on the stock exchanges in Warsaw (Giełda Papierów Wartościo-
wych – GPW) and Stockholm (NASDAQ). We produce numerous types of
uncoated and coated wood-free paper, as well as wood-containing uncoated
paper for printing houses, paper distributors, book and magazine publishing
houses, the advertising industry and packaging producers.
POLAND
THE PAPER MILL IN
KOSTRZYN NAD ODRĄ
The mill has a production
capacity of about 315,000
tonnes of paper per year
and mainly produces
uncoated wood-free
paper for printing books,
brochures and forms, and
for producing envelopes
and other paper products.
SWEDEN
THE PAPER MILL
IN MUNKEDAL
The mill has a produc-
tion capacity of about
160,000 tonnes per year
and mainly produces
ne uncoated wood-free
paper, used primarily for
printing books and high-
quality brochures.
SWEDEN
THE PAPER MILL
IN GRYCKSBO
The mill has a produc-
tion capacity of about
220,000 tonnes per year
and produces coated
wood-free paper used
for printing maps, books,
magazines, posters and
advertising materials.
ONE TWO THREE
As of 31 December 2021, Arctic Paper
employs about 1,200 people in paper production sector.
Our business activities are based on the operations of three mills:
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1. THIS IS ARCTIC PAPER
SALES OFFICES
Arctic Paper Papierhandels GmbH, Austria
Arctic Paper Benelux N.V., Belgium
Arctic Paper Danmark A/S, Denmark
Arctic Paper France SAS, France
Arctic Paper Deutschland GmbH, Germany
Arctic Paper Italia Srl, Italy
Arctic Paper Baltic States, Latvia
Arctic Paper Norge AS, Norway
Arctic Paper Polska Sp.zo.o., Poland
Arctic Paper Espana S.L., Spain
Arctic Paper Sverige AB, Sweden
Arctic Paper Schweiz AG, Switzerland
Arctic Paper UK Ltd., United Kingdom
MILLS
Arctic Paper Kostrzyn S.A., Poland
Arctic Paper Munkedals AB, Sweden
Arctic Paper Grycksbo AB, Sweden
We manage sales
organisations across
Europe, which support
our activities and
contacts with customers.
The company is
registered in Kostrzyn
nad Odra (Poland).
Arctic Paper S.A is also a majority owner (in possession
of 51.0 % of the shares by the 31 December 2021) of
the Rottneros group. Rottneros is a pulp producing
company, registered on the Nasdaq stock exchange
in Stockholm. The Pulp mills owned and operated by
Rottneros are located in Sweden and have aggregate
production capacities of about 440,000 tonnes of pulp
annually. Arctic Paper S.A. has nancial control over
Rottneros, as it holds the majority of shares, yet opera-
tional control belongs to Rottneros including responsi-
bility for the company’s performance and sustainability
matters. For 2021, the data for Rottneros is not available
in the format reported by Arctic Paper S.A., but sustain-
ability impact and performance will be reported the
subsidiary’s separate report.
Rottneros AB report is available on web page:
https://www.rottneros.com/sustainability/
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CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
Our Heritage and Values
Arctic Paper is a company
based upon Swedish roots.
We have been manufacturing paper with craft and
dedication since 1740. Today we run some of the
most eco-friendly mills worldwide and are constantly
improving our sourcing, production, sale processes
and energy management. We try to optimise our daily
business processes to be part of circular bioeconomy.
Our reputation in the high-quality graphic paper market
is built on a long tradition of exceptional work with the
help of our brands executed by the most demanding
customers who value the proven quality of our products.
We are clear, open-minded and follow a long-term
plan in the way we act, think and appear. We are sensi-
tive towards nature and positive towards the future.
We protect natural resources and constantly create
a sound balance between people, production and
regions. We run our business in a stable, long-term and
trustworthy manner. We are a forerunner in the protec-
tion of nature and the development of new products for
core markets as well as for new markets and segments.
We offer distinctive products and services built on
inventiveness and reliable quality, crafted for the most
demanding creative ideas and new technologies.
Our business operations are based on well-established
and trusted relationships with different stakeholders.
Thus, we need to ensure that all of our business oper-
ations are transparent – from sustainable sourcing, the
production and delivery of our products, to the commu-
nication of our results to external stakeholders. We are
transparent and ethical in everything we do. In 2018 we
established a Code of Conduct for Suppliers of Arctic
Paper. In 2021 we have elaborated a new Sustainability
Policy for the entire Arctic Paper Group.
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1. THIS IS ARCTIC PAPER
Our brands
For decades we have been one of the leading European producers of
premium graphic paper products, superior packaging grades and services
for the most demanding creatives and technologies valuing the superior,
reliable and eco-friendly quality of our paper brands.
We are known for new solutions and products and the continuous extension
of our product ranges in step with the latest developments in printing tech-
nology for both the graphical and the packaging segments.
The graphical paper market consists of two segments: wood-free ne paper
and wood-based paper, both divided into the sub-segments of uncoated and
coated paper, while the packaging segment is served by wood-free grades.
Our mills in Munkedal and Kostrzyn produce uncoated wood-free and wood-
based paper, while the mill in Grycksbo produces coated wood-free paper.
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CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
Key Brands
UNCOATED WOOD-FREE PAPER, IN PARTICULAR – MUNKEN DESIGN,
MUNKEN BOOK, AMBER
High-quality graphic paper with a very smooth surface, used for various kinds
of advertising and marketing materials. It is produced under the Munken brand
Bulky book paper, produced under the Munken brand, used primarily for
printing books
White offset paper, produced and distributed primarily under the Amber
brand. It’s one of the most versatile types of paper.
UNCOATED WOOD-BASED PAPER, IN PARTICULAR – MUNKEN PRINT
Premium bulky book paper, produced and distributed under the Munken
brand, specially developed for colour- and monochrome-printing of books.
COATED WOOD-FREE PAPER, IN PARTICULAR – ARCTIC VOLUME,
G, ARCTIC
Manufactured under the brand names Arctic Volume, G and Arctic. Used
primarily for printing books, magazines, catalogues, maps and personal-
ised direct mail correspondence.
PACKAGING PAPER – MUNKEN KRAFT, G-FLEXMATT
The packaging paper portfolio manufactured in Munkedal, Kostrzyn and
Grycksbo has been established since 2020 in chosen markets and segments.
The combined offer from the two uncoated mills covers a grammage range
from 38 g/m
2
to 150 g/m
2
in two shades and is called Munken Kraft.
Since 2021 the coated packaging paper is a 1 side coated matt grade,
called G-Flexmatt.
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1. THIS IS ARCTIC PAPER
Our brands and
the circular economy
The full product range of Munken
papers produced by Arctic Paper
Munkedals and papers produced
by Arctic Paper Grycksbo as well
Amber Graphic and Munken Kraft
produced by Arctic Paper Kostrzyn
were awarded a Silver Material Health
Certicate by the Cradle to Cradle
Products Innovation Institute.
The Cradle to Cradle Certied™ Mate-
rial Health Assessment Methodology is
a contextual assessment based on chem-
ical hazard identication and qualitative
exposure considerations during a prod-
uct’s manufacture, use, and end-of-use.
It means that products are made using
chemicals that are as safe as possible for
humans and the environment by leading
designers and product developers.
Our brands and
the design industry
At Arctic Paper, we learn from students
and students learn from working with
us. The Munken Agenda is a unique
annual design project, that started in
1996 For over a decade, Arctic Paper
has collaborated with different Euro-
pean Design Universities in creating
an artistic platform for exchanging our
passion for providing high-quality prod-
ucts with an eco-friendly and sustainable
footprint with creativity and conceptual
ideas by artists and designers. For 2019,
the creative idea and concept for the
Agenda were created by ve graphic
design students from NABA (Nuova
Accademia Belle Arti) in Milan, Italy. The
Munken Agenda is perceived as an inter-
esting design reference by art directors,
designers and agencies around Europe
and the world. For 2020, the concept was
created by graphic design students from
École Estienne in Paris, France followed
by Universities in London, England for
2021 and by the Academy of Fine Arts in
Warsaw in 2021 for the year 2022.
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CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
Markets served and
our scale of operations
95% of Arctic Paper products are delivered to European markets. Which in
times of global transportation problems and supply chain crisis helps us to
create a relative secure distribution and deliveries reliability. Since years our
biggest markets are Germany, Poland, Nordic countries, the Baltics, followed
by France, BeNeLux, UK and Central and Eastern European countries.
Germany
21%
Poland
16%
UK & IE
12%
Austria and Central Europe
11%
The Nordics
10%
France
9%
The Baltics
5%
Benelux
4%
Outside Europe
3%
Rest of Europe
9%
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1. THIS IS ARCTIC PAPER
Our main achievements
and projects in 2021
Arctic Paper works towards business expansion and revenue diversica-
tion creating a solid future for our stakeholders and using natural renewable
resources. We are focused on developing our products while making a positive
contribution toward environment protection in our day-to-day operations.
EACH YEAR WE PLAN AND IMPLEMENT INNOVATIVE AND
EFFICIENT SOLUTIONS AMONG ALL OUR AREAS OF OPERATION.
4P Strategy Future strategy for growth and a diverse,
carbon-neutral and renewable group built on the ambi-
tion to grow using the synergies between the two existing
pillars paper and pulp and new investments in packaging
and energy to reach a sustainably higher protability and
resilience of the group with the aim of CO
2
neutral opera-
tions for Arctic Paper Group over all 4 pillars by 2035
Development of packing grades Munken Kraft for
sustainable replacement of plastic packages
Launch of a hydropower plant in Munkedals with an
installed power of 6 MW
Start of a solar panel farm in Kostrzyn with a capacity
up to 1MW to increase the share of renewable energy
in total energy consumption
All grades from the Grycksbo mill including G-Print,
G-Smooth, G-Snow, Arctic Silk, Arctic Matt, Arctic
Volume White and Arctic Volume Ice are Cradle to
Cradle Certied™
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CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
Business model
BELOW WE PRESENT INFORMATION ABOUT OUR BUSINESS MODEL –
KEY INPUTS AND OUTPUTS, AS WELL AS BUSINESS ACTIVITIES AND RESULTS.
INPUTS BUSINESS ACTIVITIES OUTPUTS RESULTS
Human capital:
1,200 employees around
Europe
Manufacturing capital:
One mill in Poland and
two mills in Sweden
Total production capacity
of over 700,000 tonnes of
paper per year
Natural capital:
Pulp
Pigments
Chemical additives
Water
Energy
Financial capital:
Cash
Purchasing:
Sustainable and ethical
sourcing
Compliance with the
Code of Conduct for
Suppliers
Innovation:
Eco-friendly products,in-
novative and efcient
production processes
Production:
Responsibility for the
health and safety of
employees, the environ-
ment and product quality
Sales:
Compliance with the
Code of Conduct
Transportation and
logistics:
Sustainability and
lower CO
2
footprint in
deliveries
Recyclable and
degradable products:
Sheets and reels
Coated and uncoated,
wood-free and wood-
based paper
Service offer:
Availability of standard
products
Production on demand
(adjustable time frame,
quality, quantity)
Delivery
Product-specic training
for customers and
suppliers
Emissions and waste:
Affecting air, water
and land
Energy:
The mill in Kostrzyn sells
heat and electricity
Solar power plant
in Kostrzyn
Increased capex
for power pillar
Hydropower plant
in Munkedals
Customer:
Customer satisfaction
Brand loyalty
Few customer complaints
Employees:
Stable employment and
safe working conditions
Equal opportunities
to grow within the
organisation
Few accidents
Good relationship with
trade unions
Low employee turnover
Society:
Taxes from employees
and company
Provision of local
employment
Participation in and
support for local
initiatives
Commitment into
health programmes and
initiatives to support
employees, their families
and local communities
Financers and
shareholders:
Interest and dividends
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1. THIS IS ARCTIC PAPER
1.2
Governance
and Business
ethics
Business ethics
We value transparency in internal and
external relations, as any unethical
behaviour may expose us to risks of
reputational damage and nancial
loss. Our Code of Conduct contains
clear guidelines regarding the business
behaviour of our employees, including
zero-tolerance for bribes, corruption and
other unethical acts.
We are aware of the fact that our sales
ofces and purchasing and logistics
departments are those where the risks of
corruption and bribery exposure are most
signicant. Our approach to anti-corrup-
tion measures in these areas is structurally
embedded in our processes.
16
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
KEY PERFORMANCE INDICATOR 2021
Number of employees who participated in the Business ethics training programme
(per year)
381
We have a 7-step approach to procure-
ment, which limits the scope for
unethical behaviour. First, we divide
item purchases into sourcing groups.
Then, we gather information about the
sourcing groups and the market. Subse-
quently, we create a portfolio of poten-
tial suppliers and choose a strategy for
each sourcing group. We then negotiate
with a selection of suppliers, and inte-
grate further with our chosen suppliers.
Lastly, we continuously monitor the
procurement market to make sure our
contracts remain competitive. As all
decisions made during this process are
never dependent on one person, the
risk of bribery or corruption is reduced.
For large investment projects, decisions
regarding investment purchases are
made by a dedicated committee, and
we are considering extending this prac-
tice to other large purchases. The logis-
tics department has a similar purchasing
system in place.
When it comes to sales, we have set
price lists approved by our management
which are communicated to members of
our sales teams. Bonuses to members of
the sales team are not tied exclusively to
their individual sales performance, but
also to the overall nancial performance
of the company. We offer bonuses to
our clients on a semi-annual and annual
basis; however, these are linked to sales
volumes, e.g., through sales volume
brackets, which are strictly monitored.
Arctic Paper does not offer other
bonuses (for example in-kind) to clients.
To us, business ethics is very much
a question of awareness. A part of
the induction programme for new
employees includes topics such as
laws and regulations, anti-bribery and
anti-corruption measures, human rights
and environmental responsibility. Since
2018, the programme covers all units
within the group. Thus, our key perfor-
mance indicator in this respect is the
number of our employees who have
attended such training.
The high target for 2022 will be reached
by implementing a training programme for
business ethics in all operations within Arctic
Paper. In order to speed up the process, the
intention is to have a training programme
in place not only for new employees, but
also for co-workers who have been with the
company for a long time.
We also aim for our employees to sign
declarations that they have familiarised
themselves with our Code of Conduct.
In 2021 our employees participated in
nano-learning in the area of business
ethics, which mainly covered corruption
and bribery topics.
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1. THIS IS ARCTIC PAPER
Due to the fact that Arctic Paper S.A. is
a stock listed company, we are obliged
to follow the principles outlined in the
“Best Practice of GPW Listed Companies
2021”. A statement on current compli-
ance with the corporate governance prin-
ciples of GPW is published on the Arctic
Paper corporate webpage. We comply
with and adhere to all applicable laws
and regulations in the European Union
countries where we operate. A large part
of those laws and regulations are uniform
across the Union, although we are vigilant
about any differences. Legal and regu-
latory compliance is a business neces-
sity, but also a way for us to ensure the
sustainability of our operations.
We monitor the number of open legal
cases where Arctic Paper was found
guilty of abreach of law or regulation.
We separate them into business and
non-business related, as well as into
nes bigger and smaller than 2 million
PLN. With regards to legal and regula-
tory compliance, our target is to mini-
mise our risk of being sued.
KEY PERFORMANCE INDICATOR BUSINESS RELATED* NON-BUSINESS RELATED*
2021
Fine bigger than 2 m PLN 0 0
Fine smaller than 2 m PLN 0 0
*Business related legal cases are from customers. All others are dened as non-business.
Legal and regulatory compliance
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CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
Transparency
Arctic Paper Group is open and trans-
parent in decisions and activities that have
an impact on society and the environment.
We are accountable for our actions.
We always comply with applicable
laws and regulations, and we respect,
consider and respond to the interests
of our stakeholders.
We behave ethically and actively
promote ethical behaviour based
in the values of honesty, equity and
integrity.
We believe in fair and free trade. We
shall refrain from any kind of bribes
and corrupt business
Apart from transparency in internal and
external relations, we value constant
and transparent communication with our
stakeholders, as explained in our Sustain-
ability policy. Our communication matrix
shows that we use different communica-
tion channels which help us to communi-
cate issues regarding our material themes
to different stakeholders. We understand
that different topics have varying degrees
of importance to our stakeholders.
A commonly used communication
channel is our Investors Relations
mailbox. Upon receiving a query, the
message is forwarded to the person
most competent to answer it.
CUSTOMERS EMPLOYEES SUPPLIERS SHAREHOLDERS
Environment
and Climate
EMAS report
“Paper Proles”
Sustainability Policy
EMAS report
Sustainability policy
EMAS report
Code of Conduct
and Sustainability
Policy
“Paper Proles”
EMAS report
“Paper Proles”
Sustainability Policy
People Direct communica-
tion through sales
ofces
Code of Conduct
and Sustainability
olicy
Intranet, widely
accessible to all
employees
Meetings, both
one-on-one and
in groups
Training and
education
Whistleblowing
reporting system
Direct commu-
nication through
purchasing
departments
Code of Conduct
and Sustainability
Whistleblowing
reporting system
Our Code of
Conduct and
Sustainability Policy
Business
operations
Direct communica-
tion through sales
ofces
Press releases
Meetings
Periodic and
annual reports
Annual meetings
and investors
meetings
Press releases
Code of Conduct
and Sustainability
policy
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1. THIS IS ARCTIC PAPER
1. 3
Company’s structure
and management on
sustainability topics
Management Board
Sustainability Team
Group Executive Team
Managing Director
Arctic Paper
Munkedals AB.
Managing Director
Arctic Paper
Grycksbo AB.
Managing Director
Arctic Paper
Kostrzyn S.A.
Managing Director
Sales Ofces
Managers Managers Managers Managers
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CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
Arctic Paper Group strives in its
operations to promote environ-
mental protection, an efcient utili-
sation of resources and energy, and
sustainable development.
The Arctic Paper Management Board
is responsible for overseeing the
process of identifying and managing
risks in each country where Arctic
Paper operates. The Management
Board is supported and advised by the
Managing Directors of the mills and
Managing Directors of sales units.
The CSR Team, consisting of
employees representing various func-
tions and positions within Arctic Paper,
holds an advisory role in the process.
At least every two years Arctic Paper
conducts a materiality assessment
which denes the most important
topics it should contribute to.
The demands we place on ourselves,
we pass on to our suppliers. Our
environmental thinking shall as far
as possible be the rule outside our
company. Every step in the chain, from
sourcing of raw materials to suppliers,
must live up to our high demands.
Each company in the Arctic Paper
Group must act to maintain a good
external environment and a good
working environment. The companies
must act continuously to improve the
internal and external environment
within the framework of what is techni-
cally and economically reasonable.
At each stage of the process, from the
purchase of raw materials for manu-
facturing through quality develop-
ment, marketing and distribution to
end customers we try to minimise our
environmental impact on water, air,
climate, ground and noise levels.
Before a decision is made as to
new investments, new modified
processes, or major changes in
the manufacturing process, issues
relating to the working environment
and the external environment must
be assessed in the form of an envi-
ronmental impact analysis, including
energy consumption and evaluated
in collaboration with management,
authorities and employees. Envi-
ronmental factors are taken into
consideration when marketing
the Group’s products.
Arctic Paper Group undertakes
long-term environmental planning
and monitors development in these
matters, both in Sweden and Poland
and on an international scale, as well
as monitoring and participating in
research projects in this area. Arctic
Paper Group must have an open,
objective approach to internal and
external environment information.
ENGAGEMENT OF THE MANAGEMENT BOARD
IN THE ECONOMIC, ENVIRONMENTAL, AND SOCIAL TOPICS
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1. THIS IS ARCTIC PAPER
COMPANY
SUSTAINA-
BILITY
22
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
2.1
Materiality
assessment
Arctic Paper’s key focus is sustainable
development in all areas where our busi-
ness activities have a signicant impact.
This means that we aim to create value
for shareholders, but not at the expense
of opportunities for future generations.
In sustainability reporting, materiality
is the principle that determines which
relevant topics are so important that it
is essential to report on them. Not all
material topics are of equal importance,
and the emphasis within a report is
expected to reect their relative priority.
Thus, the reporting organisation should
conduct a materiality assessment.
Our three key sustainability aspects –
the Environment, People and Business
Operations – have been chosen based
on a materiality assessment that was
carried out in 2017. We constantly review
and internally validate the list of mate-
rial aspects, from which we arrived at
our materiality mix. The materiality mix
continues to be the basis of Arctic Paper's
sustainability work and reporting structure.
At the end of 2020 we invited our 3 main
groups of stakeholders to participate in our
CSR Survey and to share their opinions and
recommendations regarding our future
CSR activities and areas of engagement:
employees (491 respondents), clients
(24 respondents) and other stakeholders
(20 respondents), among whom were:
suppliers,
NGO representatives,
authorities,
local communities,
universities,
schools and representatives of creative
industries,
All topics were assessed against the
following criteria: importance to the
company and importance to the stake-
holders, using a scale from 1 (low impor-
tance) to 20 (high importance). Their
opinions help us to decide which aspects
of our responsibilities should be our
priority for the future. We have analysed
the results and prepared new Arctic Paper
Materiality Matrix based on environmental,
social and governance (ESG) criteria.
23
2. COMPANY SUSTAINABILITY
Arctic Paper Materiality Matrix
The results of the stakeholder survey and management valuation of sustainability
factors is shown in condensed form in the materiality matrix below.
5
10
11 12 13 14
15
16
17
18
19
20
10 15 16 17 18 19 20
7 TOP MATERIAL ESG TOPICS
S1
Health and safety
of the employees
40
S2 Customer satisfaction 39
E1 Climate change 38
E2
Water consumption manage-
ment and minimising water
pollution
36
E3
Sustainable circular
production system
and waste management
36
S3
Working conditions and
employee satisfaction
35
G1
Business ethics: legal
& regulatory compliance,
anti-corruption measures,
transparency
35
OTHER ESG TOPICS
S4
Training and development
possibilities
34
S5
Human rights protection in
the workplace and in the
supply chain
34
G2
Inuence of COVID-19
pandemic on business –
company resilience
34
E4
Offering more eco- friendly,
certied products
31
S6 Diversity and inclusion 30
S1S2
S5 S4
S2
S3
G1
E3 E2
E4 G2
E1
IMPORTANCE TO EXTERNAL STAKEHOLDERS
IMPORTANCE TO ARCTIC PAPER – TOP MANAGEMENT PERSPECTIVE
24
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
KEY FINDINGS:
The fact, that Arctic Paper engages in sustainable devel-
opment activities is important or very important for
stakeholders
All groups stated that Arctic Paper has made progress
regarding sustainable development
According to more than half of Arctic Paper clients, the
company is one of the leaders in sustainable development
Almost 80% of clients state that Arctic Paper's cares about
customer satisfaction, and as research shows, this topic
should be one of the most crucial for Arctic Paper
Reducing the impact on climate change should be
a priority for the next 3 years according to stakeholders
85% of representatives of the group of other stakeholders
declared that it is important to them and their organisation
to understand the goals and plans of Arctic Paper
25
2. COMPANY SUSTAINABILITY
BASIS FOR SELECTION IMPORTANT SUBJECTS ARCTIC PAPER ACTIONS
Customers Main source
of value creation
Environmental impact of
production and ways of
improving its efciency
Preventing deforesta-
tion: pulp sourced from
sustainably managed
forests
Compliance with laws
and regulations
Meeting sustainability
goals while offering
competitive prices
Offering more ecofriend-
ly,certied products and
packaging solutions
Customer satisfaction
and managing consumer
complaints
Effective transport and
logistics
Workplace ethics and
principles
Communication with
customers regarding
sustainable development
activities
Support and education of
clients and end-users
Transparent presentation
of environmental perfor-
mance, such as in the
EMAS-report
Using pulp manufactured
from suppliers certied
by FSC
®
or PEFC™
Development of new
sustainable and renew-
able products and
services
Effective claim handling
system
Reduction of the share
of transport with the use
of engines with standards
lower than EURO 5
Business ethics trainings
for employees
Meetings with customers
trial printing of new
products
Employees Key capital for our ability
to produce and sell our
products
Environmental impact of
production and ways of
improving its efciency
Initiatives to improve the
wellbeing of employees
Health and safety
Training and develop-
ment possibilities within
organization
Communication with the
employees
Human rights protection
in the workplace
Company involvement in
local communities
Mill-specic action plans
for health and safety
Training programmes
Remuneration routines
Financial participation
in health and well-being
initiatives and activities,
supporting employees
and their families
Partnerships and sponsor-
ships with local cultural
and sprts associations
26
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
BASIS FOR SELECTION IMPORTANT SUBJECTS ARCTIC PAPER ACTIONS
Suppliers Signicant impact on our
production capabilities
Responsible approach
towards our supply chain
Business ethics
Human rights protection
in the supply chain
Audit of a major pulp
supplier using a detailed
form
Following the Arctic
Paper Code of Conduct
for suppliers
Looking for more efcient
and sustainable ways of
transportation
Authorities/NGO’s/Local
communities
Compliance with legal
obligations
Compliance with legal
requirements
Minimising the nega-
tive impact of business
operations
Human rights protection
in the supply chain
Human rights protection
in thework place
Transparent reporting and
communication both for
nancial and non-nancial
performance
Active participation in
sectoral initiatives
Following Arctic Paper’s
Code of Conduct and
Diversity Policy
Shareholders Expectations of return
on investments
Support for Arctic Paper’s
sustainability work
Potential business risks
related to sustainability
issues
Sustainable circular
production system and
waste management
Providing information
regarding regarding its
approach to environ-
mental issues
Transparent reporting and
communication, both for
nancial and non-nancial
performance
Strategy publication
Meetings and dialogue
with investors
27
2. COMPANY SUSTAINABILITY
2.2 Our contribution
to the Sustainable
Development Goals
In 2015, the United Nations published a comprehensive list of 17 Sustainable
Development Goals (SDGs). As sustainability is deeply integrated into the daily
operations of Arctic Paper, we decided to match the material themes described
above with the SDGs. We have identied eleven SDGs that we nd are the most
relevant to our operations and to which Arctic Paper can best contribute.
People
Impact on Arctic Paper core operations
Impact on Arctic Paper value chain
Systematic approach to health
and safety in each mill
Annually approved action plans
for health and safety
Occupational healthcare service
on all sites
Rehabilitation services on offer
Keeping a register for analysis
and prevention of accidents
Implementation of whistlebowing
system and interactive trainings
for employees across the entire
organisation
Implementation of Diversity Policy
Regular performance audits for
employees (salary mapping)
Cooperations with local and interna-
tional schools and universities in Europe
Impact on Arctic Paper value chain
WHAT ARCTIC PAPER IS DOING
28
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
Environment
State of the art water treatment
facilities at all sites
Plans in place to improve water efciency
Measurement and monitoring of indicators
of water inow and outow
Employee education with regards
to environmental behaviours
Improvements in energy efciency
Measurement and monitoring of emission
indicators
All mills are ISO14001 certied and full
EU EMAS regulations
Measurement and monitoring of waste
management indicators
Restoring sh breeding habitat in the
Munekdal river – (see 4.5 Biodiversity)
Business operations
Responsible supply chain practices
4P Strategy – Power, Paper, Pulp,
Packaging – implementation of business
operations diversitcation towards carbon
footprint neutral company and invest-
ment plans for eco-friendly energy sources
including solar panel, wind farm
Strong focus on measuring and minimising
the environmental impact of our business
operations
Cooperation with local communities,
industry associations
Sharing knowledge and experience
with institutional partners
WHAT ARCTIC PAPER IS DOING
WHAT ARCTIC PAPER IS DOING
Impact on Arctic Paper core operations
Impact on Arctic Paper value chain
Impact on Arctic Paper core operations
Impact on Arctic Paper value chain
29
2. COMPANY SUSTAINABILITY
2.3
Responsible business
For Arctic Paper Group, sustainability
is the foundation of our business: we
believe that you can't run a business
without considering the organisation’s
impact on the environment and society.
We want to leave the smallest possible
footprint, while having the greatest
possible positive impact on our stake-
holders. This is our responsibility as
a company which employs more than
thousand employees around Europe,
supplies its products to customers
around the world, and whose production
process is based on the use of renew-
able raw materials. This is manifested in
our new Sustainability Policy which we
implemented at the end of 2021.
The Sustainability Policy presents our
approach to sustainable development.
It is based on the ESG approach and
centred around the three pillars: Environ-
ment, Social and Corporate Governance.
We are committed to making a positive
contribution to the UN Sustainable Devel-
opment Goals.
Our Sustainability Policy intends to set out
general principles for approaching ESG
(Environmental, Social and Corporate
Governance) and sustainability topics. It
sets the framework for managing these
topics within the Arctic Paper Group.
The Policy acknowledges the importance
of sustainability topics to the Arctic Paper
Group, its business model, long-term goals
and day-to-day operations. The manage-
ment rules of the ESG issues, which include
the Sustainability Policy, are the foundation
for implementing a sustainability approach
to support the company’s objectives. The
Policy has an educational role.
Arctic Paper Group’s goal is to ensure
that everyone knows and will follow the
Policy in their daily operations. In order
to make that happen, emphasis will be
placed on the education of managers
and top management. As a responsible
organisation, Arctic Paper Group takes
numerous measures to contribute to
sustainable development. This policy
breaks them down into environmental,
social and corporate governance areas.
At least every two years, Arctic Paper
S.A. conducts a materiality assessment
dening the most important topics it
should contribute to.
THE SUSTAINABILITY POLICY IS SUPPLE-
MENTED BY THE FOLLOWING POLICIES
IN PLACE AT ARCTIC PAPER GROUP:
Code of Conduct Policy,
Code of Conduct for Suppliers,
Diversity Policy.
The implementation of the policies is
supported by guidelines and instruc-
tions from the management which helps
everyone within the organisation to
understand their impact and obligations.
30
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
2.4
Principal risk and
their management
In order to sustainably create value over the short and
long-term, we need to periodically identify, analyse and
mitigate the risks facing our organisation. In our business
model we have to take into consideration a number of
risks, dependencies and opportunities in the whole value
chain from raw material to transportation of our products
to the customers. Increasingly important is to value the
risks and opportunities related to climate.
Since 2019 we have expanded our report by reporting
CO
2
emissions not only from our own mills but also from
our major suppliers of raw materials, energy and trans-
portation companies. We have also described the poten-
tial risks connected to climate change. Climate change
also offers an opportunity for our company in that we
can be part of the solution by offering products manu-
factured from renewable sources that can substitute for
products based on fossil-fuel sources.
Since 2020, the COVID-19 pandemic has become
a major public health emergency and has created
a new kind of global risk factor for the business envi-
ronment around the world. Everyone needs to assess
and manage the risks of COVID-19, and in particular,
businesses should consider the risks to their employees
and contractors. As an employer, Arctic Paper also has
a legal responsibility to protect its employees from risk
to their health and safety. We also need to make the
effort to assess and manage the risks of COVID-19 as
a possible serious threat to our daily business opera-
tions which may have a signicant impact on the nan-
cial condition of the Arctic Paper Group both currently
and in the future.
31
2. COMPANY SUSTAINABILITY
Our principal risks are explained in the table below, together with an over-
view of actions taken to mitigate them. More detailed information with
regards to specic mitigation plans can be found in later sections of the
report, categorised by theme.
RISK IMPLICATIONS MITIGATING ACTIONS TAKEN
Environment
and climate
Not meeting national
or EU-wide legal require
-
ments with regards to envi-
ronmental standards
Fines from authorities
Reputational damage
Possible personal
responsibility
Disruptions in operations
Careful monitoring of envi
-
ronmental standards and
indicators
Early reaction system
to changes in regulation
Introducing efciency-im
-
proving technologies
Unintentional damage to the
environment
Careful monitoring of envi
-
ronmental standards and
indicators
Compliance with regula
-
tions and procedures
Climate change can have an
impact on the physical condi
-
tions for production
Disruptions in operations
due to:
Drought
Flooding
Landslide
Malfunction in electrical
equipment
Reputational damage
Raw material sourcing
Energy sourcing
Reducing water
consumption
Increasing water by-pass
capacity
Improving drainage
Plans for supply allocation
Increasing of cooling
capacity for sensitive elec
-
tric equipment
Allocation of raw materials to
core products and markets
Reducing specic energy
consumption
Investing in renewable
energy sources
People Lack of competent
employees (e.g., due to
competition or difculties in
nding new employees to
replace an ageing workforce)
Disruptions in operations
(insufcient quantity or
quality of products)
Financial loss – money
invested in training is lost
Creating an attractive and
ethical workplace to attract
and retain employees
Trainings and talents
accquisition
Accidents at work Disruptions in operations
Departure of qualied
personnel
Need for new investments
at production sites if the
damage is extensive
Fines from authorities
Health and safety training
performed on a regular basis
Detailed analysis of all inci
-
dents – from risk observa-
tion to injuries
Improvement plans in
place for all our mills
Dedication to a zero-injury
environment
32
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
RISK IMPLICATIONS MITIGATING ACTIONS TAKEN
People and
Business
operations
Limited visibility over
suppliers and their human
rights practices
Disruptions in operations
Reputational damage
Financial loss
Scrutiny over actions of
suppliers in the form of
signed declarations
Implementation Code of
Conduct for Suppliers
Global pandemic
(ie. COVID-19)
Implementation of policies,
building an awareness and
routines among the entire
organization in order to
protect our employees and
the operations
Keeping and promoting
high health standards
among employees and
contractors
Environment
and Business
Operations
Shortage of pulp on the
market, inability to buy
certied pulp
Disruptions in operations
Financial loss
Loss of customer credibility
Careful monitoring
of the market
Building long-term rela
-
tionships with qualied
suppliers
Diversication of sources
of energy, seeking new
energy investments
Disruptions in the energy
market (e.g., lack of energy
access or poor fuel quality)
Continuity plans developed
for mills
Poor weather conditions (e.g.
ooding) (see also “climate”)
Country-specic risks –
linked to the supply chain,
production, and distribution
Risk due to climate change
Disruptions in operations
Financial loss
Increased regulatory
burden
Reputational damage
Raw material sourcing
Energy sourcing
Careful monitoring of
world affairs of the global
business environment
Building long-term rela
-
tionships with qualied
suppliers
33
2. COMPANY SUSTAINABILITY
2.5
Arctic Paper’s
Partnerships
At Arctic Paper we value
our partnerships with
external partners and
see the positive impact
of such cooperations
on our company and
our employees. We are
eager to share our expe-
rience and knowledge as
a business partner and
also want to learn from
and support our partners.
We cooperate with local
communities and organi-
sation as well as industry
organisations.
34
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
Some of our partnerships
The Munkedal mill has established a very close
and long-term (20-year) cooperation with the high
school focusing on the technology of the production
process. The school is situated at the mill facilities,
which means the mill is ideally positioned to offer
apprenticeship training to the students. The mill
sponsors one teaching post with extensive knowledge
in paper manufacturing. In return, the school is one of
the mill’s most important recruitment sources. Arctic
Paper Munkedals also grants a scholarship to the
student with the best exam result each year.
Arctic Paper Grycksbo and Arctic Paper Munkedals
are members of the Swedish Forest Industry Associa-
tion (Skogsindustrierna). The Swedish Forest Industry
Association acts as a forest industry employer associ-
ation working with labour unions and various author-
ities, and as a technical institution with a focus on
supporting the industry by creating knowledge within
such areas as the environment, energy product safety,
standardisation and forestry management; presenting
this knowledge and the industrial perspective to poli-
ticians and authorities.
We actively participate in the work of the association
sitting on different committees. During 2021 Arctic
Paper was represented on the energy committee and
the environmental committée. For over a decade
Arctic Paper has held the position of chairman of the
environmental committee. In 2022, we will increase
our engagement by participating in the product
safety committee as well.
35
2. COMPANY SUSTAINABILITY
In Poland, Arctic Paper Kostrzyn is an active member
of The Association of Polish Papermakers – an organ-
isation of scientic, technical and managerial qual-
ities with individual and corporate members whose
activities are connected with the paper and paper
converting industries.
Our mills are members of various regional chambers of
commerce. Through these memberships we can create
possibilities to network with professionals from other
industries. This is a way of developing fruitful partner-
ships both for individuals and businesses by informal
learning and the exchanging of experiences.
Arctic Paper is an active member of local communities
where our mills are situated.
We support them by sponsorship activities for sport and
cultural events, including : a football team, oorball team
and a table tennis team. We donate an annual supply of
free scrap paper to schools, kindergartens and clinics in
the vicinity of the city of Kostrzyn nad Odrą.
36
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
2.6
Key business
performance indicators
Arctic Paper’s approach to corporate responsibility is centred on sustaina-
bility of operations, in particular with regard to the mills. We have therefore
established a set of key business performance indicators, which are period-
ically measured and reported to management. These indicators allow us to
better understand our impact on the environment and our employees, as
well as better understand our business operations. Following this assess-
ment, we can react accordingly.
In 2021, Arctic Paper reviewed main key business performance
and set new targets for longer time perspective.
37
2. COMPANY SUSTAINABILITY
Environment
& Business operations
Value chain: % of pulp suppliers
who are FSC® and/or PEFC™ certied
We are aware of the fact that the envi-
ronmental integrity of our business relies
in part on our suppliers. As we source
pulp for our production from a number
of suppliers, we expect them to share
our values with respect to environmental
sustainability. Our aim is to be sourced
by responsible and sustainable pulp
suppliers who possess FSC
®
and/or
PEFC™ certications
Business operations
Value of complaints
as share of annual turnover
We want our customers to be satised
with our approach to sustainability and
our products. All complaints are carefully
categorised and evaluated by our sales
team and management. We aim to mini-
mise the cost of claims, keeping in mind
that not all complaints may be substanti-
ated. The high increase in sales revenues
is mainly due to price increases trig-
gered by the rapid and substantial price
increases in pulp, the major raw material.
Value of complaints as share (%)
of sales revenue. Sales revenue
of 2021 (in MPLN) 2,431
1
0
Target 2025 2021
HERE ARE SOME EXAMPLES OF KPI WE MEASURE. MORE DETAILED
KPI’S ARE SHOWN IN FOLLOWING CHAPTERS AND HISTORICAL DATA
ARE INCLUDED IN TABLES AT THE END OF THE REPORT.
0.50
0.36
Share of pulp suppliers who are FSC
®
and/or PEFC™ certied
100%
0
Target 2025 2021
100%
100%
38
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
Environment & Climate
Energy consumption: Total net energy
consumption (MWh/tonne of paper)
We are committed to improving the
energy efciency of our operations.
Investments in this area will have a posi-
tive effect on the environment, due
to decreased emissions of pollutants,
and on our nancial performance.
* Energy sold to external partners not included.
Target of 2025 and gures for 2016-2020
are recalculated by including purchased heat.
**Biomass and hydropower
People
Injuries per million work hours
We have a systematic approach to safety.
We train our employees on an annual
basis and ensure that our management
is well-equipped to handle safety emer-
gencies. We also have programmes for
risk assessments. When problems are
identied during the production process,
targeted continuous action plans are put
into place. In addition, we have trained
rescue teams at all of our mills. We are
committed to minimising the number of
injuries at our workplaces.
During 2021 there was an increase in
number of injuries. After the investiga-
tions we foundthat they are mainly due to
human errors. As we are very concerned
regarding the negative development
regarding number of injuries, we will
increase our focus on behavioural safety
and on preventive activities in order
to further develop our safety culture.
Lost time injuries
per million work hours
10
0
Target 2025 2021
<4
11.3
Tonnes of paper produced
500,000
0
Target 2025 2021
695,000
636,613
Of which from internal energy
production based on renewable
sources** MWh/tonnes of paper
1
0
Target 2025 2021
1.1
0.36
Total net energy consumption*
(MWh/tonnes of paper)
2
0
Target 2025 2021
1.9
2.2
1
39
2. COMPANY SUSTAINABILITY
SUSTAINABLE
SUPPLY CHAIN
FOR CLIENT
SATISFACTION
40
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
Our business operations are based on well-established and tru-
sted relationships with different stakeholders. Therefore, we need
to ensure that all of our business operations are transparent – from
sustainable sourcing, the production and delivery of our products,
to the communication of our results to external stakeholders.
Arctic Paper cooperates with a wide network of suppliers from around the
world. These suppliers provide us with raw materials, chemicals, energy,
logistics and other services that enable us to serve our customers. Aside
from the sustainability of our own operations, it is crucial that we consider
the approach taken by our suppliers. We aim to choose suppliers who
can and are willing to assure us that they respect our values with regards
to People and the Environment. Our suppliers have to follow the Code of
Conduct for Suppliers of Arctic Paper .
In addition, we want to be transparent and ethical in everything we do. We have
established and follow a Code of Conduct and Sustainability policy, however, we
are aware of the need to raise awareness of these topics among our employees.
From our perspective
as Arctic Paper's customer
it is important that Arctic
Paper continue to maintain
the highest product quality.
3.1
Responsible supply chain
Arctic Paper is deeply integrated into the global value
chain. We have over 200 suppliers of materials, 30 of
whom cover more than 90 percent of the purchased
value and are considered core suppliers.
41
3. SUSTAINABLE SUPPLY CHAIN FOR CLIENT SATISFACTION
In our paper mills, we have proce-
dures to help us produce paper with
the smallest possible direct impact in
terms of pollutants to water, air and
land (waste). As the environment has no
borders, the impact of our suppliers is of
high importance, hence we gather infor-
mation regarding their environmental
performance so that we may make
informed purchase decisions based
on product specications and environ-
mental performance. Today the supplier
with an excess of 90 percent of purchased
value provides us with environmental
declarations, which helps us to perform
a life-cycle analysis for our products.
To ensure that our core Suppliers take
a responsible approach to their busi-
ness, we ask them to submit a specic
written report. This report is meant to
detail their environmental performance
with regards to energy consumption,
pollutants to air, water and raw materials
– in particular wood. We also ask them
for information as to whether a Code
of Conduct and a Corporate Social
Responsibility policy are in place. At the
same time, we expect our suppliers to
take note of our Code of Conduct and
Corporate Social Responsibility policy.
We wish to follow a similar approach
with regard to the rest of our suppliers.
Arctic Paper expects its suppliers
to comply with the high stan-
dards and values represented
by our organisation. From 2019
we started a procedure by which
all our suppliers are required
to comply with our Code of
Conduct for Suppliers either by
signing our Code or by the sup-
plier providing us with an equiva-
lent document. We managed to
achieve 90% compliance by the
end of 2021, with the longterm
target of all our suppliers com-
plying with the above.
Our Code of Conduct for Suppliers of
Arctic Paper covers the most important
areas: Laws and Regulations, Human and
Labour Law, Corruption and Bribery, the
Environment. This document is attached
to each contract and is expected to be
signed alongside the contract. Suppliers
are also expected to follow the require-
ments set forth in this document. The
Code of Conduct for Suppliers applies
to all Arctic Paper suppliers as well as all
third parties contracted by our suppliers.
Those suppliers who have their own
Code of Conduct or CSR policy which are
compatible with the Arctic Paper values
described in our Code of Conduct for
Suppliers, are asked to provide us with
a copy of the appropriate documentation.
This is equivalent to signing the Arctic
Paper Code of Conduct for Suppliers.
42
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
3.2.
Environmental
assessment of suppliers
and responsible sourcing
Due to the nature of our business, we devote a lot of attention to our pulp
suppliers in particular. We additionally expect them to full the demands
of the FSC® and PEFC™ certication, and hence be audited by a third party
in relation to forest management.
If we believe that our partner does not comply with our ethical requirements,
we aim to confront and challenge them to change their behaviour, whereby
Arctic Paper may offer guidance specifying which issues need to be improved.
The supplier is then expected to take corrective actions, within a reasonable
time, in order to meet the requirements in question. In the event that we are
unsuccessful, we are prepared to end the cooperation.
43
3. SUSTAINABLE SUPPLY CHAIN FOR CLIENT SATISFACTIO
We nd it important to verify the state-
ments of our pulp suppliers, which is why
products sent over by our suppliers are
subject to a three-step verication proce-
dure. First, we ask our suppliers to submit
an environmental declaration, safety data
sheets (following REACH EU Regulation)
and the technical parameters of their
products. Second, we test small samples
of the products in our laboratories, to
see if they possess the stated proper-
ties. Third, we conduct mill trials to see
how the products behave in the produc-
tion environment. Similar procedures
are used for other suppliers. We also
perform yearly checks into the validity
of certicates possessed by our suppliers.
In this way, we are able to certify the
quality of our products. In this spirit,
we also perform audits of our suppliers,
to conrm their compliance with our
Code of Conduct for Suppliers.
Due to Covid-19 pandemic global
restrictions and in order to keep
our employees and our suppliers’
employees safe we postponed
the planned audits. Since then
the pandemic conditons have not
changed, unfortunately, therefore
we decided to postpone the audits
again and come back to them
when the situation stabilises.
Share of core suppliers
providing existing signed
environmental declarations
100%
0
Target 2025 2021
100%
90%
Share of core suppliers who signed
the Code of Conduct for Suppliers
or has their own code of conduct
100%
0
Target 2025 2021
90% 90%
10
8
6
4
2
0
Target 2025 2021
10
1
Number of suppliers who are subject
to audits performed by Arctic Paper
to conrm compliance with the Code
of Conduct for Suppliers
44
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
Since 2019 in cooperation with the Book Chain Project, we have
been evaluating Arctic Paper Kostrzyn’s processes for respon-
sible sourcing.The outcome of the evaluation helps us to improve
our shared best practices and processes at the mill, and see the
new opportunities and challenges which we face when managing
responsible sourcing. We demonstrate a deep understanding for
the sourcing countries of raw materials and the sustainability issues
at forest level and have put strong, formal processes in place to
keep up to date with new developments relating to forest issues/
challenges. We regularly visit our supplier mills, to evaluate their
environmental performance, forest plantations and nurseries. We
follow industry analysts from Brian McClay and Hawkins Wright. We
also work with NEPCon, who share information and suggestions on
sourcing countries. Each time we request a written report on envi-
ronmental performance from our suppliers, and gather extensive
data on energy, air and water pollutants and raw materials.
OUR PURCHASING POLICY INCLUDES REQUIRE-
MENTS TO ESTABLISH FIBRE TRACEABILITY, TO
ENSURE NO PRODUCT CONTAINS CONTRO-
VERSIAL SOURCES DEFINED AS:
Illegally harvested forest, or harvesting not
approved by the authority in question;
Wood harvested in opposition to traditional
or citizen’s rights;
Wood from high conservation-value forests;
Wood harvested in areas being changed from
naturally occurring forest into plantations;
Wood harvested in an area where genetically
modied trees have been planted;
Wood harvested in violation of ILO principles (Inter-
national Labour Conference 1998 – ILO Declaration
on Fundamental Principles and Rights at Work)
We believe that the
strength of our supply
chain is based on reli-
able, long-term relation-
ships with our suppliers.
We make changes in
our supplier portfolio
to improve standards in
all respects – economic,
ethical and environ-
mental. If a correction is
necessary, we are open to
re-establishing relations
with previous suppliers
once the correction has
taken place.
45
3. SUSTAINABLE SUPPLY CHAIN FOR CLIENT SATISFACTION
3.3
Transportation
Effective and sustainable transport was
one of the subjects underlined by our
stakeholders as a result of Arctic Paper’s
stakeholders survey. The impact of trans-
port on pollution and the overall condi-
tion of our environment is undeniable.
When deciding on which companies we
can entrust with transporting our prod-
ucts, we announce bids for particular
routes. Factors we take into consider-
ation when deciding on transportation
services are the quality of the documen-
tation provided, the price offered and
the impact a given transport operator
has on the environment.
Transport operations cause noise, emis-
sions to air and consumption of fuels
(mainly fossil fuels). Truck engines are
divided into various EURO classes,
in which higher gures represent engines
with lower emissions, especially of
nitrogen oxides and carbon monoxide.
We keep track of transportation statistics,
which cover the transport of ready goods
from our mills to their places of desti-
nation. We are focused on increasing
the percentage shares of operations
of EURO 5 and EURO 6 classes.
46
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
The large transportation companies that
are our main supplier of transportation
services are focused on high transporta-
tion efciency combined with an envi-
ronmental prole, thus they are continu-
ously renewing their vehicle eets which
moves the density point towards the
higher EURO classes.
Having regard to the huge
environmental effect of transpor-
tation we want to increase the
efciency of our transport chain
while reducing CO
2
emissions by
implementing intermodal trans-
port into our logistics process.
In 2020 and 2021 around 20% of
deliveries made from our mills to our
customers were transported as inter-
modal transport. Although our target
will be to increase intermodal transpor-
tation wherever possible, this needs to
be done in cooperation and with the
approval of our customers as intermodal
is more time-consuming and requires
different planning by both sides than
traditional truck transportation does.
Share of Euro 3
and Euro 4 engine class
100%
0
Target 2025 2021
0% 0%
Share of Euro 5 engine class
100%
0
Target 2025 2021
30%
34%
Share of Euro 6 engine class
100%
0
Target 2025 2021
70%
66%
THUS OUR TARGET FOR THE YEAR TO COME IS TO EMPLOY
ONLY TRUCKS WITH ENGINE CLASS EURO 5 AND ABOVE.
47
3. SUSTAINABLE SUPPLY CHAIN FOR CLIENT SATISFACTION
3.4.
Commitment
to client satisfaction
Actions are continuously taken to
diminish the risk of complaints. In 2019,
our technical teams from three mills
drafted a new Complaint handling proce-
dures and policy and issued General
Recommendations for handling and
accepting complaints. These documents
aim to create, from the perspective of the
sales company and customers, a predict-
able, consistent, time and cost-efcient
claims handling process.
Our customers are one of main stake-
holders of Arctic Paper.Customer
satisfaction is one of the top material
aspects of maintaining the integrity
of our operations. We want to be sure
that our customers are satised with
the way we carry out business and with
the products and services we provide
them. Our customers pay attention to
our efforts to manage Arctic Paper as
sustainable business and their feed-
back is of high importance to us. This
way we can grow and evolve while
meeting their expectations and needs.
Our customers value our high-quality
products and innovative attitude when
providing new eco-friendly products
and solutions. For this reason, we care-
fully monitor all customer complaints
and listen to their opinions about our
products and operations.
We categorise and evaluate all
submitted complaints. Evaluation
is primarily done by our sales
teams and when necessary by
management. We make sure that
every complaint is addressed
and resolved. Our target is to
minimise the value of complaints,
while remaining aware of the fact
that not all complaints submitted
to us are substantiated.
Value of complaints as share (%)
of sales revenue. Sales revenue
of 2021 (in MPLN) 2,431
1
0
Target 2025 2021
0.50
0.36
48
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
49
3. SUSTAINABLE SUPPLY CHAIN FOR CLIENT SATISFACTION
ENVIRON-
MENT AND
CLIMATE
50
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
4.1
Management
approach
Arctic Paper has along-standing and
pioneering commitment to environ-
mental and social sustainability.
We are proud of creating positive
value by enabling and encouraging
customers to use and recycle products
made mainly using renewable resources.
At the same time, we try to minimise the
negative impact of our production and
transportation services by engaging in
sustainable practices at each stage of
the paper production cycle. In addition
to complying with environmental laws
and regulations, we want to make sure
that we work together with our major
stakeholders to understand the forces
driving sustainability within our industry.
This, together with our internal follow-up
work, is the basis for the develop-
ment and evaluation of our products,
processes and routines.
Combating climate change
through products and solutions
based on renewable materials
and renewable energy, while
replacing plastic and fossil
materials, is a natural part
of Arctic Paper's new strategy.
For paper and packaging, the
goal is to become carbon neutral
by 2030, and for the Group this
will be achieved by 2035.
Certications
The ISO 14001 management system is in
place at all of our mills. This guides the way
we manage our environmental responsi-
bilities at the mills, and how we work on
continuously improving them. All certi-
cates are widely available on our website.
In this report, we present the consoli-
dated environmental performance of our
three mills. The mills publish separate
EMAS-reports, where more information
on individual environmental performance
is available. In addition, more environ-
mental data regarding our products can
be found on our website, in the form of
product-specic environmental decla-
rations called “Paper Proles”. Impor-
tantly, each Paper Prole documents the
environmental impact across the whole
supply chain, as our Business operations
are highly reliant on our suppliers.
Product
Company
Mill
Information gathered from
to
Certified environmental management system at the Mill since Aprill 2000
Environmental Management
Company systems ensure traceability of the origin of wood
__
yes
__
no
__
100% recovered paper
Environmental parameters
Product composition
The figures are based on methods and procedures
of measurement approved by the local (or national)
environmental regulators at the production site.
The figures include both paper and pulp production.
Water COD kg/tonne
AOX k g/tonne
N
Tot
kg/tonne
P
Tot
kg/tonne
Air SO
2
kg/tonne
NO
x
kg/tonne
CO
2
(fossil)
kg/tonne
Solid waste landfilled
BDkg/tonne
/tonne of final product kWh
Purchased electricity consumption
E-mail
Phone
(Address)
Contact
More information
Date of issue
More information about Paper P rofile can be found on www. paperprofile.com
This product contains biomass carbon equivalent
Arctic Paper Kostrzyn S.A.
PL 66-470 Kostrzyn nad Odrą
0048 95 72 10 219
grzegorz.marianczyk@arcticpaper.com
ARCTIC PAPER KOSTRZYN S.A.
ARCTIC PAPER S.A.
AMBER GRAPHIC
7,02
ISO 14001:2015
0,15
0,027
495
0,04
0,13
1,84
43
14.04.2021
31.12.2020 1.01.2020
185
x
Enviromental aspects of wood procurement 64% of FSC
®
and 36% of PEFC
Grzegorz Mariańczyk
Paper Mill Information
Arctic Paper Kostrzyn S.A.
Paper Mill Environmental Declaration
Product information: Amber Graphic
Amber Graphic is a white, uncoated fine paper which is used for books, dictionaries, manuals, advertising
material, brochures and catalogues, in mono and full colour. Available in grammages from 50 to 170 g/m
2
.
The environmental data below reports only emission from the paper production and not
emission in the total production chain from forest to customers.
Mill Environmental Parameters 2020
Mill Environmental Objectives 2021
Product BAT
1
Description
2
Water Quantity
3
10,5 < 20 m
3
/t
Water (kg/t) COD 0,27 < 1,5 kg/t
Ntot 0,093 < 0,1 kg/t
P tot 0,005 < 0,012 kg/t
Air SO
2
0,04 kg/t
NO
2
0,56 kg/t
CO
2
417 kg/t
Energy Steam 2079 kWh/t
Process 535 kWh/t
Waste Reuse 10,54 BDkg/t
Landfill 0,34 BDkg/t
Mill Environmental Objectives 2021
Decrease in steam consumption by
upgrading PM heat exchangers.
Reduction of chemical consumption by
upgrading the short PM loop.
Minimizing water consumption by
modernizing the water supply system.
Maintaining high efficiency of the water
treatmenet plant
1
BAT = Best available t echnique according IPPC.
2
All figures expressed per ton of paper
3
Effluent water from waste water treatment plant
For more information about environmental
o objectives see EMAS environmental
report
Technical Support Team
Arctic Paper Kostrzyn
S.A.
PL-
66 470 Kostrzyn nad Odrą, Poland
Phone: +48 95 721 556
+48 95 721 558
Mill contact:
Arctic Paper Kostrzyn S.A.
PL-
66 470 Kostrzyn nad Odrą, Poland
Phone: +48 95 721 600
Fax: +48 95 7524 133
51
4. ENVIRONMENT AND CLIMATE
Policies and procedures
The overarching goal of our Sustainability policy is to
mitigate the adverse impact of our mills’ processes on
the environment. We are committed to doing so both
by introducing new solutions and improvements to the
operations of our mills and by educating our employees
about ways to protect the natural environment.
The environmental management system at all three mills
is guided by ISO 14001. Arctic Paper is proud not only
to have introduced routines and procedures to improve
the environmental performance of our mills, but also
to have efciently integrated these routines and proce-
dures into our daily operations.
Our mills are also EMAS-registered, which means that
they full additional requirements, over and above ISO
14001. Among others, these include stricter rules on
how to measure and evaluate environmental perfor-
mance. The certication also means that we need to
present detailed information on our environmental
performance in EMAS reports, available on our website.
Additionally, our mill in Grycksbo has a certied system
of energy management, ISO 50001. This means that the
energy system in place at the mill follows a systematic
approach, aimed at continuously improving energy
consumption and energy efciency.
Arctic Paper does not have any forestland, hence we
do not have a direct impact on forest management and
global deforestation. We can have an indirect impact
through our pulp suppliers.
Our mills in Grycksbo, Kostrzyn, and Munkedal have
a chain of custody certicates for FSC
®
(Forest Stew-
ardship Council
®
) and the corresponding for PEFC™
(Programme for the Endorsement of Forest Certi-
cation™). This means that we can guarantee our
customers that our products come from responsible
sources. On next page we present the logos and certi-
cate numbers for our mill at Munkedal.
52
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
We extensively train our employees on PEFC™
and FSC
®
product origin control systems.
Our training is based on NEPCon materials
(NEPCon is a non-prot organisation that
supports better land management and business
practices that benet people, nature and the
climate). We assess specic risks including
unclear ownership structures and risk of bribery.
Arctic Paper is aware of the environmental regula-
tions affecting our industry, and we carefully monitor
the regulatory environment in Poland and Sweden, as
well as at the European Union level. Apart from legal
requirements, we are also interested in best practices
within our business, and carefully follow developments
in these areas. As an example, in the EMAS reports
we benchmark our environmental gures on emissions
to water to the Best Available Techniques (BAT) refer-
ence gures, prepared by the European Commission
in collaboration with industry experts. These lead us to
conclude that our environmental performance is aligned
with the best practices within the industry.
Taking into account our production process, we focus
our environmental efforts on four main areas selected
during our materiality assessment. These areas
will guide the next sections of this chapter: energy
consumption, CO
2
emissions, water consumption
and waste management. We believe that our targets,
dened in relation to production volumes, clearly
demonstrate our commitment to progress in the area
of environmental sustainability.
53
4. ENVIRONMENT AND CLIMATE
4.2
Energy and emissions
Energy
Climate change requires a revision of
the entire industry’s social and economic
attitude. As a company which is
committed to environmental and social
sustainability, we are focused on seeking
new possibilities to improve our business
activities and production processes by
implementing new energy sources and
increasing our energy efciency.
The energy pillar is one of the four pillars
of Arctic Paper’s 4P Strategy published
in 2021. The shift from fossil to non-fossil
energy sources is one of the main tasks
for this planet. We are taking measures to
create this future. Behind our power pillar
stands the clear vision to make this change
possible. Hydropower, solar panels and
other forms of green energy in combi-
nation with intelligent waste/bio energy
plants - all based on renewable sources.
Arctic Paper purchases energy both as
fuel (biomass and natural gas) and as
electricity (from the local power grid).
We also produce electricity at our mills
using hydropower plants (Arctic Paper
Munkedal), counter-pressure steam
turbines (Arctic Paper Grycksbo and
Arctic Paper Kostrzyn) and gas turbines
(Arctic Paper Kostrzyn), which we also
sell to the market when appropriate.
The most energy-intensive processes
in paper production are the generation
of steam, which is used in the drying of
paper and the operation of motors used
in paper machines, reners and pumps.
Our goal is to reduce the amount of
energy required at every stage of our
production process. Energy efciency is
of the highest importance for the paper
production cycle. We run projects for
increasing the proportion of renewable
energy sources used for our plants.
Our energetic projects and programmes
can help us to reduce greenhouse gas
emissions, decrease demand for energy
imports and drive down production costs.
Each year we initiate various
types of energy efciency
programme at all three of our
mills with the aim of reducing
their environmental impact. We
optimise and trim all installations
and machinery and continuously
evaluate our processes to
identify future investments.
2021 year was difcult as the market,
due to the COVID-19 pandemic, rapid
global increase in demand for energy
and increasing energy prices. has been
unpredictable giving a high frequency
of market-related halts in our produc-
tion process. Energy consumption
levels increase signicantly during starts
and stops of the machines without any
54
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
saleable production. Beside the frequent
starts and stops, the shorter order ow
also meant that the grades of paper
produced were changed more often than
usual. The paper machines also consume
more energy when changing grades.
In 2020 the construction phase for
a new hydro powerplant in Munkedal
was nished. The plant will double
the hydropower production at the mill
from 12 GWh to 25 GWh per annum.
Since January 2021 it has been running
the regular production runs a regular
production.
During 2021 the erection of solid fuel
boiler was started. The boiler is planned
to come into operation at the beginning
of Q3 2022. The new boiler is designed
to be able to handle a broad spectrum
of different solid fuels such as bark, peat,
branches, demolition wood and sorted
burnable waste such as plastic, scrap
wood, paper, textiles etc
An energy mapping of the total opera-
tion in Munkedal has been done over the
course of the year and a number of poten-
tial energy saving projects has been listed.
On the other hand, the product variety at
the mills has gradually changed into the
direction of packaging grades with higher
demands for strength thus demanding
more rening energy.
55
4. ENVIRONMENT AND CLIMATE
In Kostrzyn a press section in Paper
Machine no. 1 has replaced the traditional
model with a shoe press. This gave us
a signicant decrease in thermal energy
consumption and a small increase in elec-
trical energy. In addition, older reners in
the Kostrzyn mill have been replaced with
new, state-of-the-art equipment giving
improved quality and lower specic energy
consumption. In 2020 a new vacuum
equipment (turbofans) was installed.
One of the most recent projects
completed in 2021 in Kostrzyn is the
launch of a solar panel farm with
a capacity up to 1MWp, which increases
the share of renewable energy in
the mill's total energy consumption.
KEY PERFORMANCE INDICATOR TARGET
2025
2021
Total net specic energy consumption (MWh/tonne paper) 1.9 2.2
Total net energy consumption (GWh/year) 1320 1419.7
Total production of paper (in tonnes) 695,000 636,613
In Grycksbo a number of energy projects
completed in recent years altogether
contribute an energy saving comparable
with the energy consumption of 480
regular households in the Nordic region.
An important project for energy saving
was the replacement of old reners with
modern energy-efcient machines.
Below you can nd the latest gures on
our energy consumption, one of our
key performance indicators regarding
environmental sustainability. The specic
energy consumption reported in the table
below is expanded compared to the
previous reporting year (also by historical
data) by including purchased heat.
56
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
Emissions
Carbon neutrality of business opera-
tions is one of the main determinants of
a sustainable approach by industries.
Pollutants created during the energy
production process leave our mills
through chimneys as air pollutants, and
biomass ash. Air pollutants, in particular
CO
2
, accumulate in the atmosphere,
contributing to climate change. Emission
levels are monitored by management.
Emissions carry an environmental cost,
and they can also be associated with
considerable nancial, legal and commer-
cial costs for our business.
By denition – carbon neutral means –
“if something such as an organisation
or activity is carbon neutral, it removes
the same amount of carbon dioxide
from the environment as it releases into
the environment”
1
.
Packaging pillars by 2030 and on all pillars(-
together with energy and pulp pillars) by
2035. We have been dedicated to reducing
emissions for several years. Historically,
the most important step in reducing CO
2
emissions was made in Kostrzyn in 2007,
when the coal boiler was replaced by
a modern natural gas boiler equipped with
gas turbines and counter-pressure steam
turbines, and in Grycksbo in 2008, when
a signicant investment in a biomass boiler
was made, making the steam generation
process at the mill fossil-free. Our new 4P
Strategy has set out a road map which will
helps us to reach our carbon neutrality
goal and increase diversication of energy
sources based on renewable sources
including: solar panels, hydropower and
wind turbines.
One of the most recent projects in this
area implemented at the Kostrzyn mill is
modernisation of the PM1 recuperation
system with an effective reduction of heat
consumption and CO
2
emissions by 2,784
tonne/year. The upgrade of the venting
system at PM1 and PM2 which allows
heat recovery has resulted in a reduction
of heat consumption and CO
2
emissions
by 1,575 tonne/year and by 3,725 tonne/
year, respectively.
We also encourage and help our
employees to contribute toward our
common goal of becoming a carbon
neutral business and community. We
believe that every small effort or single
change in our daily routine, which reduces
our carbon footprint, has a signicant
impact on climate. One of those small
improvements and inputs into a sustain-
able work environment is the installation of
charging stations for employees’ electric
cars at the Grycksbo mill. Employees utis-
lising bio energy for domestic heating can
also benet from a rebate agreement with
a local bio energy supplier.
Below we present our greenhouse
gas emissions levels based on Green-
house Gas Protocol (GHG Protocol)
accounting and reporting standards
to measure, quantify and manage
greenhouse gas emissions.
1 Cambridge Business English Dictionary
© Cambridge University Press
57
4. ENVIRONMENT AND CLIMATE
KEY PERFORMANCE INDICATOR (KG CO
2
/TONNE PAPER) TARGET
2025
2021
Direct CO
2
emissions 215 199
Indirect specic CO
2
emissions from external electricity suppliers
1
11
Indirect specic CO
2
emissions from our major supplier of raw material
2
60 78
Indirect specic CO
2
emissions from our transporters
3
35 33
Total indirect specic CO
2
emissions 115 122
Total specic CO
2
emissions 321
Total CO
2
emissions (k tonnes /year) 204
Total production of paper (in tonnes) 695,000 636,613
THE GHG PROTOCOL CORPORATE STANDARD CLASSIFIES
A COMPANY’S GHG EMISSIONS INTO THREE ‘SCOPES’.
Scope 1: direct emissions from sources owned or controlled by the company.
Scope 2: indirect emissions from the generation of purchased electricity
consumed by the company.
Scope 3: all other indirect emissions (not included in scope 2). This includes
emissions that occur in the value chain of the reporting company,
including both upstream and downstream emissions, which occur
from sources not owned or controlled by the company. We have
divided this group into two sections, relative to the most rele-
vant participants in our supply chain: suppliers of raw materials
(including pulp, ller coating pigment totally covering >90% of
purchased raw material value ) and transportation companies.
1. Figures describing the average CO
2
load for the national grid in Poland and Sweden .
2. Covering >90% of the purchased raw materials (calculated as purchase value).
3. Figure based on average delivery points in Europe.
Figures for direct CO
2
emissions from 2016-2020 have been recalculated and
the contribution from externally-sold energy has been deducted. The CO
2
contribution from externally-sold energy is presented in the next table.
58
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
CO
2
CONTRIBUTION FROM ENERGY
SOLD (HEAT AND ELECTRICITY)
TO EXTERNAL CONSUMERS
2021
Exported energy (GWh/year) 103
Tonne CO
2
per GWh 228
Tonne CO
2
per year 23.4
During 2021 a larger fraction of steam was
produced with imported exces heat from
another company close to our production
site at Kostrzyn mill, thus less natural gas was
consumed and this led to lower direct CO
2
emissions. As we are not in full control of the
amount of surplus heat from our neighbour
we have set the target based on an average
external heat delivery.
The indirect specic emissions from our
transporters are lower than in 2020 as
a consequence of higher share of intermodal
transport (combination of road and railroad
transport). This set up causes longer delivery
times, which under current pandemic circum-
stances is accepted by our customers.
It should be noted that the CO
2
gures from
our external sources are based on the most
recently available data. In most cases, we
used data from 2020 as not all of our external
partners were able to provide us with 2021
data at the date of publication of this report.
59
4. ENVIRONMENT AND CLIMATE
4.3.
Sustainable circular
production and waste
A sustainable circular production system Arctic Paper is part of an industry that is
to a large extent based on renewable wood from rationally managed forests. We
are proud of being part of a sustainable circular production system. This means
that resources are used, reused and recycled with little or no waste. In our case,
the circular system starts with the renewable raw material wood.
60
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
The base in the circular system is the ever grooving forest
and the renewable raw material that is fetched therefrom.
1. RAW MATERIAL Arctic Paper only
buys pulp based on raw material from
sustainably managed forests. This is
ensured by the FSC and PFSC certi-
cations. Pulp wood is a renewable raw
material that comes from thinning and
felling and consists of wooden parts that
can't be used as timber.
2. PULP MILL Artic Paper purchases pulp
from various suppliers and owns 51% of
the Swedish pulp manufacturer Rottneros
AB, with two ISO 14001 certied mills.
Rottneros has its own sustainability report
at www.rottneros.com
3. PAPER MILL Arctic Paper’s three
paper mills are ISO 14000 and EMAS
certied. To minimize CO2 emis- sions,
Arctic Paper invests in sustainable energy.
Grycksbo has a completely fossil-free
energy solution. In Munkedal, similar
investments are being made in a biomass
boiler, and hydropower is expanded from
12 to 24 GWh.
4. CONSUMER Arctic Paper is a premium
manufacturer of graphic paper and
kraft paper. For customers, re- newable,
circular and recyclable raw material as
well as sustainable production are impor-
tant factors in the choice of supplier.
5. PAPER RECYCLING All Arctic Paper’s
paperboards are recyclable and part of
a circular system. A large part of all pack-
aging as well as graphic paper is recycled
and reused, for example, for the produc-
tion of newsprint and tissue.
6. BIOMASS FUEL The by products from
the pulp and paper mills, such as logging
residue, tall oil and bark, are further rened
into biomass fuels. The combustion of
biomass fuel emits carbon dioxide, which
the growing forests reabsorbs from the air
as a step of the photosynthesis cycle.
1. RAW MATERIAL 2. PULP MILL
3. PAPER MILL
6. BIOMAS FUEL 5. PAPER RECYCLING
4. CONSUMER
CO
2
CO
2
61
4. ENVIRONMENT AND CLIMATE
Most of the waste emanating from our plants is sorted and
sent to external recycling. Comparably smaller volumes
of waste are used for energy recovery or are sent to land-
lls, and even smaller volumes of dangerous waste are sent
for controlled destruction by third party contractors.
All our mills use certied handlers of waste. The volumes
of different kinds of waste are appropriately reported
to the handlers and the authorities. We closely monitor
these values to ensure we maintain our waste manage-
ment balance year-on-year and constantly improve
waste recycling efciency.
Waste
KEY PERFORMANCE INDICATOR TARGET
2025
2021
Recycling or energy extraction (tonne/year) 6,950 5,697
Recycling or energy extraction (kg/tonne of paper) 10 8.9
Hazardous waste (tonne/year) 139 85.5
Hazardous waste (kg/ tonne of paper) 0.2 0.13
Landll (tonne/year) 139 156
Landll (kg/tonne of paper) 0.2 0.25
Total production of paper (tonnes) 695,000 636,613
Waste volume may vary
from one year to another
as the volume of gener-
ated waste to some
extend is dependent on
(re)construction and/or
scrapping projects, thus
the target is set in a long
time perspective.
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CORPORATE SOCIAL
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4.4
Water
Water is an indispensable resource in the
paper production process. It is used to
slush the pulp into a bre stock, and then
to transport bres to the paper machine
headbox. Since the stock is dewatered
once it is placed in the paper machine,
most of the water can be reutilised in the
mill. Water which is not recirculated is
puried on-site, before being released
back to the rivers from which it came
Warta, Munkedalsälven and Grycken.
Internal efuent treatment plants conduct
mechanical, biological and chemical
treatments. At the same time, the sepa-
rated deposit from the efuent treatment
is mixed and dewatered, and then recy-
cled as a soil improver or raw material for
coverage of historically polluted areas
such as old deposits.
We carefully monitor the quality of our
water outputs; most notably we focus on
Chemical Oxygen Demand (COD). COD
indicates the effect the discharge water
will have on the receiving environment; in
our case the three rivers Warta, Munked-
alsälven and Grycken. It measures organic
compounds which consume oxygen
during decomposition very high levels
of oxidisable organic material may be
detrimental to aquatic life forms. As good
practise, we also monitor the quality of
our water inputs, exceeding the require-
ments set by regulators.
We have implemented a program-
me to reduce our emissions to wa-
ter at our mill in Munkedal. Part of
the programme was the installation
of a separate water purication sys-
tem for the power supply station in
order to improve our opportunities
for water recycling.
The decrease of COD level is mainly
a consequence of better oper-
ating conditions in our Kostrzyn mill.
A modernisation of the vacuum system
was conducted, replacing old water ring
vacuum pumps with turbofans, which
have had important water-saving prop-
erties. Few of the most recent initiatives
in this area include an upgrade and
improvement of the mechanical raw
water purication plant at the Grycksbo
mill and rebuilding of the water intake
piping at the Kostrzyn mill.
63
4. ENVIRONMENT AND CLIMATE
Our mill in Grycksbo has participated
in a project organised by the Swedish
Forest Industries Federation regarding
the environmental impact of old sedi-
ments. The main objective of this project
was to improve the current monitoring
programmes in order to be able to eval-
uate the impact and ecological signicance
of sludge emissions. In order to assess
the degree of environmental impact,
a selected group of sh perch - was tested.
KEY PERFORMANCE INDICATOR TARGET
2025
2021
Water consumption (m
3
/year) 4,865,000 5,218,369
Specic water consumption (m
3
/tonne of paper) 7.0 8.2
Emissions of COD to water (tonne per year) 292 308
Specic emissions of COD to water (kg/tonne paper) 0.42 0.48
Total production of paper (in tonnes) 695,000 636,613
Using sh for environmental impact studies
is a method that has been used for decades
by the Swedish environmental monitoring
system. One of the goals of the project was
to also collect historical data and compare
them with current data. In addition, the
harvested sh were used to assess their
health and reproductive capacity, and to
develop a standardised procedure for this
that could be included as part of future
environmental monitoring programmes.
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CORPORATE SOCIAL
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Due to the COVID-19 pandemic the
frequency of halts in production and
changing of grades produced has been
much higher than usual. Unfavourable
production conditions caused by the
changing market situation had a large
impact on the unit level of water consump-
tion. As the central functions in our efuent
treatment plants are based on biological
degradation of pollutants, consistent oper-
ating conditions are important for optimal
function. Due to the many starts and stops
in production and grade changes, working
conditions for the efuent treatment plants
was less favourable during 2021. Despite
this 2021 is showing a lower specic water
consumption compared to 2020 and 2019.
The specic water consumption in
Munkedal since 2019 has increased as a
consequence of the ongoing construction
of a new hydropower plant there. During
construction, a recirculation pipe for
efuent water to in-going fresh water has
been dismantled. The new hydropower
plant was put in to operation at the end of
December 2020 and since then the situa-
tion, from this perspective, has normalised.
65
4. ENVIRONMENT AND CLIMATE
4.5
Biodiversity
CASE STUDY:
Arctic Paper Munkedals AB has implemented Habitat
improvements in the Munkedal river. We carry out this
habitat improvement work in order to create better condi-
tions for all migratory sh.
The Munkedal river has been used for the oating of round
wood. In the 17th century all major stones were removed
from the river bed to facilitate this activity. These stones and
blocks have probably been used for construction and to
strengthen the river banks.
The Munkedal river has a naturally reproducing popula-
tions without any cultivation of juvenile salmon. The wild
salmon spawn in watercourses where the young salmon
grow for two years before they migrate as salmon smolt
(at a length of about 15 centimeters) to the sea to grow
further, returning and after a few years to their birth river
for spawning.
Salmon and seatrout fry and smolt are strongly territorial
and depend on protection in the form of stones of various
sizes. It is very important for the populations of salmon
and sea trout to nd places for shelter and to hide from
the current. It is also important that there are enough large
stones and blocks to increase the number of territories and
sites. In principle, the more stones and blocks, the more
salmon and trout can inhabit a certain area of river.
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CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
Larger boulders and smaller stones have
therefore been placed out in the river to
create shelter and a more irregular water
surface to protect the young salmon from
predators. Gravel beds have been created
so smaller sh can be safe when there is
less water in the river. Such gravel beds are
also the ideal substrate for the salmon to
hide their eggs in during spawning. Our
hope and aim is that this project strengthens
the salmon and seatrout population and
improves the habitat for other species living
in the Munkedal river. The increased amount
of shelter heightens the population’s resil-
ience to coping with periods of drought.
The Munkedal and Örekil rivers, which
belong to the Örekil river water system,
open in to the Nature protected Gullmars-
fjord in Munkedal municipality. The water
course is a spawning and reproduction
area for the genuine and original salmon
and seatrout populations. This salmon
population is a priority species and must
be preserved within the Örekil Natura
2000 area.
Test shing in the Munkedal and Örekil
river has been carried out annually since
the 1980s. It’s a sh conservation measure
that is used to get an idea of the sh
population in the water. The yearly control
programme consists of aquatic chemical
sampling, benthic faunal surveys and
sample shing approved by the county
administrative board. To get comparable
results, it is important that the electric
shing takes place in equal conditions
with regards to temperature, water ow
and time of the year. After being weighed
and measured, the young salmons and
seatrouts are gently released again.
67
4. ENVIRONMENT AND CLIMATE
PEOPLE
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CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
5.1
Working at Arctic Paper –
Management approach
Arctic Paper takes responsibility for our employees, other
people working for us and the societies in which we operate.
Our employees are one of the most important stakeholders
inArctic Paper.
We consider our employees as our most valuable resource. We believe every
employee should be treated with respect. This is also declared in our Sustainability
Policy and in our Code of Conduct. We strive to make our units safe workplaces,
where employees have equal opportunities for development. We are aware of the
fact that continuous dialogue with our employees is benecial for both sides: for
employees – by giving them an opportunity to express their needs and concerns,
and for us – to understand what is important to them, and thus what should be
important to us. We believe in observing our social responsibilities and being
a partner in the development of the society in which we are located. By doing this
we create an environment which is attractive to live and work in.
Working today means agile
commitment to new conditions due
to digitalization, societal changes or
new demands from clients. We are
proud of the exibility and the
adaptation of our employees in these
fast changing and challenging times.
Michał Jarczyski
CEO Arctic Paper S.A.
69
5. PEOPLE
Employment structure
of Arctic Paper
TOTAL MEN WOMEN AGE<30 AGE 30-50 AGE>50
2021
Blue-collar 765 640 125 128 320 317
White-collar 401 242 159 19 204 178
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CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
No major reorganisations have taken place during 2021,
hence the overall workforce structure is unchanged.
Arctic Paper’s intention is to offer employees standard, permanent unlim-
ited employment agreements in our operations for the purpose of providing
employment security and stable work conditions. Only substitutes for vacan-
cies and project-hired persons have limited employment agreements.
2021
Number of permanent unlimited contracts 1166
Number of temporary contracts 35
Employee turnover rate
KEY PERFORMANCE INDICATOR TARGET
2025
2021 AVERAGE
2018-2020
Turnover <10%/year 5.8 n/a
New Hires 53 56
Resigned 37 54
Retired 31 26
DEFINITION HOW WE CALCULATE THIS KPI
Annual turnover rate % =
Number of emloyees who left the company
(with permanent contracts)
(Beginning + ending number of employees) / 2
× 100
71
5. PEOPLE
5.2 Our employee
well-being and satisfaction
The well-being of our employees is of
crucial importance to our company.
Well-being is strongly associated with
engagement. Working conditions and
employee satisfaction are the top mate-
rial topics emphasised by our employees
in our Materiality Matrix research.
Surveys carried out among our
employees show that the opinion on
well-being has changed due to the
pandemic situation. In order to meet
the needs of our employees we have
to redesign our future attitude to well-
being. We have to be more responsive
by widening the range of well-being
activities and preventative by rede-
signing work and people processes
and the work environment. We need
put more effort into understanding of
well-being needs, and encouraging our
employees to seek new activities that
can be safer and more valuable in the
new work environment.
We promote an empathetic manage-
ment attitude and want to provide
exibile work conditions whenever it’s
possible, something that can help to
improve the working conditions.
WE ARE COMMITTED TO:
Understand the reasons why employees currently do not participate in
well-being programmes and helping them to nd new opportunities;
Identify underlying drivers of poor employee wellness and rede-
signing of work and people processes in order to prevent future
problems;
Offer a exible work environment – not just exibility as to when and
where individuals get to work, but exibility in all aspects of work,
helping employees feel autonomous in making decisions about what
works best for them.
Train and provide our managers with clear guidance on what to do,
and more importantly, what not to do, in order to effectively support
employees’ emotional health.
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CORPORATE SOCIAL
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BENEFITS AND INITIATIVES INFLUENCING OUR
EMPLOYEES AND THEIR FAMILIES WELL-BEING
Our mills support our employees and their families by
granting them extended social benets programmes.
We encourage good habits and healthy lifestyles. We
organise and support different health programmes
such as non-smoking and eating healthy food. We also
provide regular medical examinations for our employees.
We offer wellness allowances that employees can choose
how to use their needs and interests.
WE SPONSOR EVENTS
AND DIFFERENT
ACTIVITIES IN THE
LOCAL COMMUNITY,
IN WHICH OUR
EMPLOYEES AND
THEIR FAMILIES ARE
ABLE TO PARTICIPATE.
OUR ACTIONS:
Supporting local sport clubs and cultural events such as a donation for the
development and promotion of wrestling association in Kostrzyn, or the
Grycksbo mill sponsoring IBF Falun – a championship oor-ball club and ice
hockey club in Sweden;
Organising sports competitions for employees e.g. shing competitions;
Donating paper to schools and kindergartens;
Co-nancing purchase of ENT- otolaryngology and head diagnostics equip-
ment by Kostrzyn mill;
Sponsoring health benets programmes and insurance for employees at mills;
Funding Christmas vouchers and organising Christmas celebrations with gifts
for mill employees’ children;
Offering reduced costs vacations at summer cottages in Sweden;
Supporting our retired employees’ organisation by co-nancing summer camp
and organising regular events
Our annual budgets for sponsorships and charity activities in 2021:
APGrycksbo: 200 thousand SEK
APKostrzyn: 54 thousand PLN
APMunkedals: 1 million SEK (including sponsorship to the school, without school support abt. 200 thousand SEK)
73
5. PEOPLE
Our Employees satisfaction
ENGAGEMENT METRIC ARCTICPAPER
2021
ARCTICPAPER
2019
BENCHMARK
Culture/Values 42% 31% 53%
Compensation & Rewards 21% 43% 68%
In 2016 we decided to start measuring
our employees satisfaction and set our
targets using benchmarks from similar
industries in Europe. Over the years we
have implemented activities to increase
both the numbers of participants and
the engagement capital. After the 2019
result we faced problems in engaging
and implementing activities among our
employees. Despite the pandemic situa-
tion in 2020 and 2021, 2021 result shows
an increase in the engagement capital.
Our greatest strengths comparing
to benchmark, where we also see an
increase of satisfaction over the years,
are job search behaviour and agility
factors. Our employees seems to desire
to stay in the company, which also
our employee turn over rate shows.
ENGAGEMENT METRIC ARCTICPAPER
2021
ARCTICPAPER
2019
BENCHMARK
Job-Search Behavior* 76% 72% 63%
Agility** 45% 44% 36%
* Job search behavior refers to employees’ desire to stay with the organization, based on whether they intend to look for a new job within
a year, whether they frequently think of quitting, whether they are actively looking for a job, or have begun to take tangible steps like
sending out resumes. Responses for the job search behavior questions are reversed scored as a result, the percentage of employees
scoring favorably equals the percentage of employees who “intend to stay” or have no intention of leaving the organization.
** The organization’s ability to sense and respond to change. Work today is multi-directional, reporting lines are more complex and
markets are less predictable. Agile organizations that adapt to this new work environment through effective change management
can increase the probability of change success. Firms with high levels of agility have better nancial outcomes because they are
able to sustain engagement over time despite change.
We continuously improve our organiza-
tion and adopt quickly to new working
methods and work conditions.
We see an overall positive increase when
we measure employee perceptions of
how well the organization has estab-
lished corporate values. We will also
implement updated corporate values in
our 4P strategy framework and continue
to strive for overall recognition among
our employees. In compensation and
rewards factors we measure employees’
perception of pay fairness and recogni-
tion. We are aware of our weakness in
this area, partly in connection with the
complicated pandemic situation and we
will put more efforts in communication of
performance levels in the company.
74
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
KEY PERFORMANCE INDICATOR TARGET 2025 2021
Employee survey response rate 65% 65%
Overall engagement capital 55% 51%
Recruitment and talent acquisition
At Arctic Paper we know that our employees are our organisation’s most valuable
asset. Our goal is to recruit, develop and educate our employees, so they can
support the organisation with their talents and personal skills, and thus ensure
the effective management of Arctic Paper today and in the future.
OUR KEY PRINCIPLES
We treat internal and external applicants with the same professionalism
and respect for the individual;
Our recruitment processes are open and clear in communication with
the applicants, as well as fair and uniform throughout the company;
We promote and offer equal opportunities for applicants for same positions;
We focus on competences and value personal interests and ambitions;
We create opportunities for promotion for current employees while
recruiting new employees
75
5. PEOPLE
DEVELOPMENT AND TRAINING OF OUR EMPLOYEES
We believe in equality of opportunity when it comes to development.
Mill-level procedures are in place to guide our recruitment and remu-
neration processes;
We remunerate employees according to their qualications and the
value they create for the company. We make employees' remunera-
tion dependent on the results achieved at work and the company's
condition. Adjustment to local conditions necessitates the use of
slightly different systems between our mills. Our employees’ remu-
neration depends on their results at work, the agreement between
the trade unions and the company’s economic situation. All condi-
tions are documented and communicated accordingly. We also have
a separate remuneration policy for management at the group level.
We annually make regular payroll overviews at all our mills;
We provide the possibilities for employee development in accord-
ance with the company's needs and the development of the compa-
ny's environment;
We create interpersonal relationships in the company in accordance
with our company’s principles;
We create a exible organisation with a minimal hierarchy;
We inform employees correctly and promptly about important
company matters;
We pay attention to work-life balance;
We mainly focus on development connected to improving the H&S
work environment, which means a focus on legal certicates and
training in those positions. A crucial part is the on-boarding process
to make sure that employees can perform their tasks safely.
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CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
Performance conversations
We intend that every employee should have a yearly performance conversa-
tion. This will help them to understand how they can contribute towards the
company goals and to develop their skills and abilities. We believe that this
will create a synergy effect which will positively impact the work environment
and bring tangible benets to our business.
KEY PERFORMANCE INDICATOR TARGET 2025 2021
Number of performance conversations 100% 48%
77
5. PEOPLE
5.3
Human rights
Arctic Paper Group respects and promotes international human and labour
rights. We expect the same commitment from our suppliers and subcontrac-
tors, to which we refer in the Code of Conduct for Suppliers of Arctic Paper.
We do not allow discrimination or harassment
of any kind directed at any group: employees,
customers, suppliers.
Our employees have the right to organise them-
selves, join associations and to negotiate with
the company.
We do not allow forced or child labour neither in
our mills nor on the part of our suppliers.
We always comply with local laws related to
human rights.
We do not allow any form of forced labour or
other abuses.
We offer our employees decent working condi-
tions and care about their wellbeing.
We expect our suppliers to respect their workers’
right to form or join associations; refrain from
any form of discrimination toward employees
or their contractors and to provide a safe and
healthy work environment.
We have put measures
in place to report situ-
ations where human
rights are violated in any
way because of Arctic
Paper Group operations.
We have implemented
a whistleblower system
which enables our
employees and busi-
ness partners to report
situations or behaviours
which are not in line
with Arctic Paper Group
values and ethical prin-
ciples, and can seriously
affect our organisation or
a person's life or health.
Overall, we are committed
to protecting the human
rights of our employees.
At the same time, we know
that this issue also involves
other, external actors
in our value chain. This
aspect is further explained
in the “Responsible supply
chain” chapter.
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CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
5.4
Health and safety
Health and safety are top priority issues
for us. We are creating a work environ-
ment which prevents and minimises the
risk of injuries. We have a systematic
approach to safety at our mills. In 2019
we implemented a common health and
safety policy and started cooperation
between the mills in H&S issues. Each mill
has also implemented its own site-specic
health and safety policy, complemented
by appropriate routines and procedures.
Our mills have an occupational health
service, as well as rescue teams trained to
react in case of emergency. Some of our
employees are also part of the local re
brigade, trained to respond to both internal
and external incidents and accidents.
We carefully analyse all health
and safety incidents raised by our
employees, and take actions to avoid
serious consequences in the future.
We maintain a register of “near misses”
and accidents, where all incidents are
recorded investigated and analysed.
We propose action plans to mitigate
the risk that a near-miss could become
a serious accident.
Today, very few accidents are caused
by equipment malfunctions.
A signicant risk factor is human
errors, hence the focus within work
safety is becoming more and more
oriented towards creating a safety
culture based on the basic idea of
“think rst, then do”.
Risk assessment before any new
machinery is put into operation or
working method implemented is the
most important tool for increased
safety. Our target in this area is to create
a zero-injury environment.
As we are very concerned of the nega-
tive development regarding number of
injuries, we will increase our focus on
behavioural safety and on preventive
activities in order to further develop our
safety culture.
Lost time injuries
per million work hours
10
0
Target 2025 2021
<4
11.3
79
5. PEOPLE
5.5
Diversity and inclusion
AS A COMPANY WE COMMIT THAT:
When looking for new employees and conducting the hiring process,
we focus on the candidate's skills and accomplishments;
We pay employees according to their position assessment, qualica-
tions, experience and performance, regardless of diversity factors;
That each of our employees is entitled to respect and equal treat-
ment is the basis for organisational performance;
We enable our employees to report (anonymously or not) any
complaints about possible mobbing or unequal treatment;
We will train managers how to manage a diverse team and make
the most of its potential;
We provide a work environment suitable for both men and women
to work in.
MANAGEMENT APPROACH AND INITIATIVES
Arctic Paper Group promotes a culture of openness,
and we see diversity as a strength that helps the organ-
isation grow. It is a source of new ideas and innovation.
The key principle for us is respect for diversity. There
is no place in the company for discrimination against
anyone because of gender, origin, age, religion, political
or religious views, disability or other factors. Each of our
employees has the chance to develop within the organ-
iation and we try to offer them as many opportunities as
possible to use their talents and skills.
IN 2021 WE HAVE
IMPLEMENTED
DIVERSITY POLICY
WHICH IS APPLICABLE
TO ALL EMPLOYEES
OF ARCTIC PAPER,
REGARDLESS OF THE
POSITION THEY HOLD
WITHIN THE COMPANY.
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CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
Diversity among employees
and within the Board
As explained in our Code of Conduct,
Sustainability policy and Diversity policy,
we do not accept any discrimination in
our business operations. Arctic Paper
Management Board has been striving
to employ competent, creative people,
holding appropriate qualications, profes-
sional experience and education and who
respond to the company’s needs.
The Arctic Paper sees diversity
as a strength. It is a tool for
new ideas and innovations.
We want Arctic Paper to mirror
the societies in which it operates,
and we want to make sure we
promote and integrate people
of diverse backgrounds.
Since 2018, our Management Board is
made up of a Chief Executive Ofcer and
a Chief Financial Ofcer. These functions
were entrusted to two specic persons,
irrespective of their gender, based on their
professional background and experience.
2021
Total count of Management Board 2
% of women on the Management Board 0%
% of men on the Management Board 100%
THE SUPERVISORY BOARD
OF ARCTIC PAPER S.A.
2021
Total count of Supervisory Board 5
% of women on the Supervisory Board 40%
% of men on the Supervisory Board 60%
THE MANAGEMENT BOARD
OF ARCTIC PAPER S.A.
Employment structure by gender in 2021
20
0
Men Woman
76%
24%
40
60
80
81
5. PEOPLE
TAXONOMY
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CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
For the rst time in this report, Arctic Paper Group discloses information
on the so-called the EU Taxonomy of environmentally sustainable activities.
Obligations related to this were introduced by Regulation (EU) 2020/852 of
the European Parliament and of the Council of 18 June 2020 on establishing
a framework to facilitate sustainable investments. Pursuant to the Commis-
sion Delegated Regulation (EU) 2021/2178, in the rst year of application,
Arctic Paper Group discloses the percentage of turnover, capital expenditure
and operating expenditure eligible for the taxonomy, without the need to
verify the Technical Eligibility Criteria, i.e. to determine what percentage of
these three values is associated with environmentally sustainable activities.
The following principles were used to calculate the percentage of turn-
over, capital expenditure (CapEx) and operational expenditure (OpEx)
eligible for the taxonomy:
Turnover
With regard to the turn-
over, the basis was the
total consolidated reve-
nues of the Arctic Paper
Group in 2021, disclosed
in the consolidated nan-
cial statement under the
item "Revenue from the
sale of paper and pulp"
described in note 10. The
numerator is assigned to
the revenue from activ-
ities qualifying for the
taxonomy.
CapEx
With regard to capital
expenditures (CapEx),
the basis was capital
expenditures settled in
the Arctic Paper Group in
individual factories and
in the headquarter. The
entire CapEx is included
in the consolidated nan-
cial statements under the
item increases in non-cur-
rent assets in note 16 and
intangible assets in note
19.The numerator has
that part of CapEx that is
for eligible activities for
the taxonomy.
OpEx
With regard to operating
expenses (OpEx), the
basis was constituted by
all costs for the day-to-day
servicing of the company's
assets and for keeping
them in proper condition.
They include such costs
as: personnel costs of
persons responsible for
maintenance and repairs,
costs related to repairs
and renovations of devices
/ installations. The part of
the OpEx which relates to
the activities qualifying for
the taxonomy is assigned
to the numerator.
83
6. TAXONOMY
1. Percentage of taxonomy-eligible turnover
Arctic Paper Group generates revenues mainly from the production and sale of
paper and pulp. This activity is not included in the taxonomy of Annexes I and II
to the Climate Delegated Act (Commission Delegated Regulation (EU) 2021/2139).
In 2021, Arctic Paper Group identied 5 business areas, the revenues from which
qualify for systematics.
ACTIVITY TAXONOMY-ELIGIBLE CODE VALUE '000 PLN SHARE %
Transmission and distribution of electricity 4.9. 1,540.2 0.05%
Renewal of water collection, treatment and supply systems 5.2. 75.2 0.00%
Renewal of waste water collection and treatment 5.4. 35.6 0.00%
Renovation of existing buildings 7.2. 1,703.1 0,05%
Installation, maintenance and repair of energy
efciency equipment
7.3. 1,333.0 0.04%
TOTAL A 4,687.1 0.14%
ACTIVITY TAXONOMY-ELIGIBLE VALUE '000 PLN SHARE %
Turnover on activity taxonomy-non-eligible (B) 3,407,888.5 99.86%
TOTAL A + B 3,412,575.6 100.00%
2. Percentage of taxonomy-eligible
capital expenditure (CapEx)
Capital expenditure (CapEx) qualifying for the taxonomy is related to the implemen-
tation of future investment projects resulting from the adopted strategy of the Arctic
Paper Group. Most of the indicated capital expenditures relate to projects aimed at
improving the energy efciency of buildings, machines, devices and installations as
well as diversifying energy sources – ie. installation of photovoltaic farms or building
a hydropower plant, thanks to which it will be possible to systematically reduce energy
consumption, which will contribute to the reduction of greenhouse gas emissions.
84
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
ACTIVITY TAXONOMY-ELIGIBLE CODE VALUE '000 PLN SHARE %
Restoration of wetlands 2.1. 45.0 0.02%
Electricity generation using solar photovoltaic technology 4.1. 3,842.3 2.03%
Electricity generation from hydropower 4.5. 7,164.0 3.79%
Electricity generation from bioenergy 4.8. 22,588.9 11.95%
Transmission and distribution of electricity 4.9. 2,852.9 1.51%
Installation and operation of electric heat pumps 4.16. 45.0 0.02%
Construction, extension and operation of water collection,
treatment and supply systems
5.1. 18.0 0.01%
Renewal of water collection, treatment and supply systems 5.2. 4,250.5 2.25%
Construction, extension and operation of waste water
collection and treatment
5.3. 12,935.2 6.84%
Renewal of waste water collection and treatment 5.4. 717.5 0.38%
Collection and transport of non-hazardous waste in source
segregated fractions
5.5. 1,091.7 0.58%
Renovation of existing buildings 7.2. 3,266.1 1.73%
Installation, maintenance and repair of energy efciency
equipment
7.3. 4,971.2 2.63%
Installation, maintenance and repair of charging stations for electric
vehicles in buildings (and parking spaces attached to buildings)
7.4. 85.1 0.04%
Installation, maintenance and repair of instruments and devices
for measuring, regulation and controlling energy performance
of buildings
7.5. 182.5 0.10%
Data processing, hosting and related activities 8.1. 1,142.7 0.60%
TOTAL A 65,198.5 34.48%
ACTIVITY TAXONOMY-ELIGIBLE VALUE '000 PLN SHARE %
CapEx on activity taxonomy-non-eligible (B) 123,890.7 65.52%
TOTAL A + B 189,089 100.00%
85
6. TAXONOMY
3. Percentage of taxonomy-eligible
operating expenses (OpEx)
The operating expenditure (OpEx) eligible for the taxonomy related to activities such
as the repair and renovation of equipment, installations and buildings. They were
related, inter alia, to with measures to improve the energy efciency of operational
processes or to reduce greenhouse gas emissions.
INCREASES IN TERMS OF VALUE '000 PLN NOTE
Tangible xed assets without assets without the right of use 163,348 16.1
Right-of-use assets 13,976 16.2
Intangible assets 11,765 19
Investment properties
189,089
86
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
ACTIVITY TAXONOMY-ELIGIBLE CODE VALUE '000 PLN SHARE %
Electricity generation from hydropower 4.5. 67.5 0.04%
Electricity generation from bioenergy 4.8. 846.5 0.53%
Transmission and distribution of electricity 4.9. 7,242.1 4.55%
Storage of thermal energy 4.11. 22.5 0.01%
Installation and operation of electric heat pumps 4.16. 4.5 0.00%
Cogeneration of heat/cool and power from bioenergy 4.20. 114.8 0.07%
Construction, extension and operation of water collection,
treatment and supply systems
5.1. 450.0 0.28%
Renewal of water collection, treatment and supply systems 5.2. 2,965.7 1.86%
Construction, extension and operation of waste water collection
and treatment
5.3. 630.0 0.40%
Renewal of waste water collection and treatment 5.4. 2,905.3 1.82%
Collection and transport of non-hazardous waste in source
segregated fractions
5.5. 385.7 0.24%
Composting of bio-waste 5.8. 918.0 0.58%
Material recovery from non-hazardous waste 5.9. 265.5 0.17%
Renovation of existing buildings 7.2. 1,743.8 1.10%
Installation, maintenance and repair of energy efciency equipment 7.3. 45.0 0.03%
Installation, maintenance and repair of charging stations
for electric vehicles in buildings (and parking spaces
attached to buildings)
7.4. 90.0 0.06%
Installation, maintenance and repair of instruments
and devices for measuring, regulation and controlling
energy performance of buildings
7.5. 11.3 0.01%
Data processing, hosting and related activities 8.1. 3,859.5 2.42%
TOTAL A 22,567.7 14.17%
ACTIVITY TAXONOMY-ELIGIBLE VALUE '000 PLN SHARE %
OpEx on activity taxonomy-non-eligible (B) 136,656.0 73.84%
TOTAL A + B 159,223.6 100.00%
87
6. TAXONOMY
ABOUT THE
REPORT
88
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
7.2
Contact
ARCTIC PAPER S.A.
ul. Fabryczna 1, 66-470 Kostrzyn nad Odrą, Poland
ir@arcticpaper.com
7.1
Reporting period:
the Year 2021
This report is prepared in line with the international GRI Stand-
ards at the CORE level (with reference to TCFD - Task Force on
Climate-related Financial Disclosures recommendations) and
is not a subject to additional external audit .
89
7. ABOUT THE REPORT
7.3.
ESG factsheet
PAPER PRODUCTION 2021 2020 2019 2018 2017
Production (ton/year) 636,613 587,364 601,564 639,073 658,645
ENERGY 2021 2020 2019 2018 2017
Electricity from grid (GWh/year) 329.3 391.0 230.8 237.7 267.7
Electricity from internal sources: hydro-
power, windpower, solar power (GWh/year)
20.6 0.264 3.4 9.4 10.1
Natural gas (GWh/year) 722.4 752.1 862.6 966.7 892.1
Bio fuels (GWh/year) 207.8 91.4 216.0 234.2 244.0
Purchased thermal energy (GWh/year) 241.3 193.9 186.5 212.6 215.0
Sold thermal energy (GWh/year) 53.1 46.7 44.7 45.4 45.8
Sold electricity (GWh/year) 49.6 71.1 71.4 59.1 63.7
Total net energy consumption (GWh/year) 1419.7 1311.6 1380.1 1547.8 1508.9
Net energy from renewable internal sources
(GWh/year)
228 91 219 234 244
Total net energy consumption (MWh/tonne
paper) – energy sold to external partners
not included
2.2 2.2 2.3 2.4 2.3
Of which from internal energy production
based on renewable sources – biomass and
hydropower (MWh/tonne)
0.36 0.16 0.36
Net energy consumption for total energy
export (thermal and electric energy) (GWh/year)
103 118 109 105 109
90
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
EMISSIONS TO WATER AND AIR 2021 2020 2019 2018 2017
Fossile CO
2
(tonne/year), from our own
steam and electricity production
149,941 156,605 178,803 187,019 185,517
Fossile CO
2
(tonne/year), from our
own steam and electricity production,
dedicated for paper production
126,556 129,796 152,354 163,218 160,569
Direct CO
2
emissions kg/tonne – SCOPE 1 199 221 253 255 244
CO
2
emissions from energy sold
(heat and electricity) to external consumers
(tonne CO
2
/year)
23,385 26,809 24,948 23,800 24,948
CO
2
emissions from energy sold
(heat and electricity) (tonne/GWh)
228 228 228 228 228
Fossile CO
2
(tonne/year), from purchased
electricity
7,067 6,005 5,218
CO
2
emission factors for electricity from
grid (kg CO
2
/MWh) (Sweden /Poland)
8.8/709.8 8.0/719 13.3/773
Indirect specic CO
2
emissions from
external electricity suppliers – SCOPE 2
11 10 9
Indirect CO
2
emissions emanating from our
major supplier of raw material (tonne/year)
49,668 43,003 43,826
Indirect specic CO
2
emissions from our
major supplier of raw material – SCOPE 3
(kg/tonne of paper)
78 73 73
Indirect CO
2
emissions emanating
from our transporters (tonne/year)
20,941 20,861 21,894
Indirect specic CO
2
emissions emanating
from our transporters (kg/tonne of paper)
SCOPE 3
32.9 35 36
WATER 2021 2020 2019 2018 2017
Water consumption m
3
/year 5,218,369 5,023,811 4,997,543 5,080,163 4,962,506
Specic water consumption
(m
3
/tonne of paper)
8.2 8.6 8.3 7.9 7.5
Emissions of COD to water
(tonne/year)
308 283 276 306 298
Specic emissions of COD to water
(kg/tonne of paper)
0.48 0.48 0.46 0.48 0.45
91
7. ABOUT THE REPORT
WASTE 2021 2020 2019 2018 2017
Recycling or energy extraction
(tonne/year)
5,697 6,663 5,851 5,572 8,417
Recycling or energy extraction
(kg/tonne of paper)
8.9 11.3 9.7 8.7 12.8
Hazardous waste (tonne/year) 85.5 269.7 117 202.2 107.1
Hazardous waste (Specic)
(kg/tonne of paper)
0.13 0.46 0.20 0.32 0.16
Landll (tonne/year) 156 113.4 149.6 146 285
Landll (specic) (kg/tonne of paper) 0.25 0.19 0.25 0.23 0.43
SUPPLIERS 2021 2020 2019 2018 2017
Share(%) of core suppliers providing
existing signed environmental declaration
90% 83% 98% 64% 75%
Share(%) of core suppliers who signed
the Code of Conduct for suppliers
90% 83% 85% n/a n/a
Numbers of suppliers who are subject
to audits performed by Arctic Paper
to conrm compliance with the Code
of Conduct for suppliers
1 3 4 n/a n/a
Share(%) of pulp suppliers
who are PEFC and/or FSC certied
100% 100% 100% 100% 100%
TRANSPORTATION 2021 2020 2019 2018 2017
Share of Euro 3 engines class (%) 0% 0% 1% 1% 3%
Share of Euro 4 engines class (%) 0% 1% 3% 6% 11%
Share of Euro 5 engines class (%) 34% 44% 47% 54% 53%
Share of Euro 6 engines class (%) 66% 55% 49% 39% 34%
Indirect CO
2
emissions emanating
from our transporters (ton per year)
20,941 20,861 21,894
Specic indirect CO
2
emissions
emanating from our transporters (kg/ton)
32.9 35 36
92
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
CUSTOMERS SATISFACTION 2021 2020 2019 2018 2017
Value of complaint as % of sales revenues 0.36 0.48 0.47 0.58 0.61
Sales revenues m PLN 2,431 2,016 2,309 2,293 2,248
HUMAN RESOURCES 2021 2020 2019 2018 2017
Worked Hours 1,770,249 1,755,076 1,835,225 1,878,369
Number of Lost time injuries 20 12 16 16
Lost time injuries per million worked hours 11.3 6.3 7.8 8.5 8.0
Total number of white collar employees 401 407 413 416 420
Total number of blue collar employees 764 774 770 807 811
Total number of white collar men employees 242 246 247 245 250
Total number of white collar women
employees
159 161 166 171 170
Total number of blue collar men employees 639 655 652 683 682
Total number of blue collar women
employees
125 119 118 124 129
Numbers of employees who participated in
business ethics training during the year
381 32 20 179 34
Employee survey response rate (absolute) 745 n/a 855 n/a 629
Employee survey response rate (%) 65% n/a 74% n/a 52%
Overall engagement capital 51% n/a 46% n/a 42%
93
7. ABOUT THE REPORT
EMPLOYMENT STRUCTURE TOTAL MEN WOMEN AGE<30 AGE 30-50 AGE>50
2017
Blue-collar 811 682 129 92 365 354
White-collar 420 250 170 17 223 180
2018
Blue-collar 807 683 124 106 353 348
White-collar 416 245 171 16 220 180
2019
Blue-collar 770 652 118 110 315 345
White-collar 413 247 166 13 215 185
2020
Blue-collar 774 655 119 114 333 327
White-collar 407 246 161 16 212 179
2021
Blue-collar 765 640 125 128 320 317
White-collar 401 242 159 19 204 178
2021 2020 2019 2018 2017
Number of permanent unlimited contracts 1,166 1,181 1,183 1,224 1,229
Number of temporary contracts 35 17 31 28 26
2021 2020 2019 2018 2017
Total count of Management Board 2 2 2 2 2
% of Women on the Management Board 0% 0% 0% 0% 0%
% of Men on the Management Board 100% 100% 100% 100% 100%
2021 2020 2019 2018 2017
Total count of Supervisory Board 5 5 5 5 5
% of Women on the Supervisory Board 40% 20% 20% 0% 0%
% of Men on the Supervisory Board 60% 80% 80% 100% 100%
94
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
KEY PERFORMANCE INDICATOR BUSINESS RELATED* NON-BUSINESS RELATED*
2021
Fine bigger than 2 m PLN 0 0
Fine smaller than 2 m PLN 0 0
2020
Fine bigger than 2 m PLN 0 0
Fine smaller than 2 m PLN 0 0
2019
Fine bigger than 2 m PLN 0 0
Fine smaller than 2 m PLN 0 0
2018
Fine bigger than 2 m PLN 0 0
Fine smaller than 2 m PLN 0 0
2017
Fine bigger than 2 m PLN 0 0
Fine smaller than 2 m PLN 0 0
*Business related legal cases are from customers. All others are dened as non-business.
95
7. ABOUT THE REPORT
GRI INDEX
96
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
DISCLOSURE
NUMBER
GRI STANDARD
TITLE
DISCLOSURE
NAME
ADDITIONAL
INFORMATION
LOCATION
IN THE REPORT
Prole disclosures
GRI 102-1 General Disclosures 2016 Name of the organization
Front page
GRI 102-2 General Disclosures 2016 Activities, brands,
products, and services
1.1 Company Overview
GRI 102-3 General Disclosures 2016 Location of headquarters
1.1 Company Overview
GRI 102-4 General Disclosures 2016 Location of operations
1.1 Company Overview
GRI 102-5 General Disclosures 2016 Ownership
and legal form
Consolidated Financial
Statement of Arctic Paper
Capital Group of 2021 –
Shareholding structure
1.1 Company Overview
GRI 102-6 General Disclosures 2016 Markets served
1.1 Company Overview
GRI 102-7 General Disclosures 2016 Scale of the organization
1.1 Company Overview
GRI 102-8 General Disclosures 2016 Information on employees
and other workers
1.1 Company Overview,
5.1 Working at Arctic
Paper
GRI 102-9 General Disclosures 2016 Supply chain
3. Sustainable supply chain
for client satisfaction
GRI 102-10 General Disclosures 2016 Signicant changes
to the organization
and its supply chain
No signicant changes
in reporting period
GRI 102-11 General Disclosures 2016 Precautionary Principle
or approach
2.4 Principal risk and their
management
GRI 102-12 General Disclosures 2016 External initiatives
1.1 Company Overview,
1.2 Governance
and Business ethics,
2.2 Our contribution to the
Sustainable Development
Goals,
2.3 Responsible business
GRI 102-13 General Disclosures 2016 Membership
of associations
2.5 Partnerships of Arctic
Paper’s Partnerships
Prole disclosures
GRI 102-14 General Disclosures 2016 Statement from senior
decision-maker
President of the Manage-
ment Board interview
GRI 102-15 General Disclosures 2016 Key impacts, risks, and
opportunities
2.4 Principal risk and their
management
97
8. GRI INDEX
DISCLOSURE
NUMBER
GRI STANDARD
TITLE
DISCLOSURE
NAME
ADDITIONAL
INFORMATION
LOCATION
IN THE REPORT
Ethics
GRI 102-16 General Disclosures 2016 Values, principles,
standards, and norms of
behaviour
1.1 Company Overview,
1.2 Governance and Busi-
ness ethics,
2.2 Our contribution to the
Sustainable Development
Goals,
2.3 Responsible business
GRI 102-17 General Disclosures 2016 Mechanisms for advice
and concerns about ethics
1.2 Governance and Busi-
ness ethics,
2.3 Responsible business
Governance
GRI 102-18 General Disclosures 2016 Governance structure Consolidated Financial
Statement of Arctic Paper
Capital Group od 2021
1.3 Company’s structure
and management on
sustainability topics
GRI 102-22 General Disclosures 2016 Composition of the
highest governance body
and its committees
Consolidated Financial
Statement of Arctic Paper
Capital Group of 2021 -
Statement on the appli-
cation of the Corporate
Governance Rules
5.5 Diversity and
Inclusion
GRI 102-21 General Disclosures 2016 Consulting stakeholders
on economic, environ-
mental, and social topics
2.1 Materiality
assessment
GRI 102-23 General Disclosures 2016 Chair of the highest
governance body
Consolidated Financial
Statement of Arctic Paper
Capital Group od 2021
GRI 102-26 General Disclosures 2016 Role of highest govern-
ance body in setting
purpose, values, and
strategy
1.3 Company’s structure
and management on
sustainability topics
GRI 102-29 General Disclosures 2016 Identifying and
managing economic,
environmental, and social
impacts
1.3 Company’s structure
and management on
sustainability topics,
2.1 Materiality
assessment,
2.4 Principal risk and their
management
GRI 102-31 General Disclosures 2016 Review of economic,
environmental, and social
topics
1.3 Company’s structure
and management on
sustainability topics
2.1 Materiality assessment,
2.4 Principal risk
and their management
GRI 102-32 General Disclosures 2016 Highest governance
body’s role in sustaina-
bility reporting
GRI 102-35 General Disclosures 2016 Remuneration policies Remuneration policy of
Arctic Paper available as
a separate document on
webpage
1.3 Company’s structure
and management on
sustainability topics
98
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
DISCLOSURE
NUMBER
GRI STANDARD
TITLE
DISCLOSURE
NAME
ADDITIONAL
INFORMATION
LOCATION
IN THE REPORT
Stakeholders engagement
GRI 102-40 General Disclosures 2016 List of stakeholder groups
2.1 Materiality assessment
GRI 102-41 General Disclosures 2016 Collective bargaining
agreements
Bargaining agreements
are in place on mills level.
GRI 102-42 General Disclosures 2016 Identifying and selecting
stakeholders
2.1 Materiality
assessment
GRI 102-43 General Disclosures 2016 Approach to stakeholder
engagement
2.1 Materiality
assessment
GRI 102-44 General Disclosures 2016 Key topics and concerns
raised
2.1 Materiality
assessment
Reporting process
GRI 102-45 General Disclosures 2016 Entities included in the
consolidated nancial
statements
Consolidated Financial
Statement of Arctic Paper
Capital Group od 2021
1.1 Company Overview
GRI 102-46 General Disclosures 2016 Dening report content
and topic boundaries
2.1 Materiality
assessment
GRI 102-47 General Disclosures 2016 List of material topics
2.1 Materiality
assessment
GRI 102-50 General Disclosures 2016 Reporting period 01.01.2021 – 31.12.2021 6. About the report
GRI 102-51 General Disclosures 2016 Date of most recent
report
Previous annual report
published on March
16th 2021
GRI 102-52 General Disclosures 2016 Reporting cycle Annual 6. About the report
GRI 102-53 General Disclosures 2016 Contact point
6. About the report
GRI 102-54 General Disclosures 2016 Claims of reporting in
accordance with the GRI
Standards
GRI Standards at the
CORE level
6. About the report
GRI 102-55 General Disclosures 2016 GRI content index
6. About the report
GRI 102-56 General Disclosures 2016 External assurance Assurance only to the
extent required by the Act
on statutory auditors and
article. 49b paragraph. 9 of
the Act about accounting
6. About the report
99
8. GRI INDEX
DISCLOSURE
NUMBER
GRI STANDARD
TITLE
DISCLOSURE
NAME
ADDITIONAL
INFORMATION
LOCATION
IN THE REPORT
Specic disclosures on material topics
Material topic: Health and safety of the employees
GRI 103-1 Management Approach
2016
Explanation of the material
topic and its boundary
Chapter 5 People
GRI 103-2 Management Approach
2016
The management
approach and its
components
Chapter 5 People
GRI 103-3 Management Approach
2016
Evaluation of the
management approach
Chapter 5 People
GRI 403-1 Occupational Health and
Safety 2018
Occupational health
and safety management
system
5.4 Health and safety
GRI 403-2 Occupational Health and
Safety 2018
Hazard identication,
risk assessment, and
incident investigation
5.4 Health and safety
GRI 403-3 Occupational Health and
Safety 2018
Occupational health
services
5.4 Health and safety
GRI 403-4 Occupational Health and
Safety 2018
Worker participation,
consultation, and
communication
on occupational health
and safety
5.4 Health and safety
GRI 403-5 Occupational Health and
Safety 2018
Worker training
on occupational health
and safety
5.4 Health and safety
GRI 403-6 Occupational Health and
Safety 2018
Promotion of worker
health
Chapter 5 People,
5.4 Health and safety
GRI 403-7 Occupational Health and
Safety 2018
Prevention and miti-
gation of occupational
health and safety impacts
directly linked by busi-
ness relationships
5.4 Health and safety
GRI 403-8 Occupational Health and
Safety 2018
Workers covered by
an occupational health
and safety management
system
All workers are covered
by an occupational health
and safety management
system
5.4 Health and safety
GRI 403-9 Occupational Health and
Safety 2018
Work-related injuries
5.4 Health and safety
100
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
DISCLOSURE
NUMBER
GRI STANDARD
TITLE
DISCLOSURE
NAME
ADDITIONAL
INFORMATION
LOCATION
IN THE REPORT
Material topic: Customer satisfaction
GRI 103-1 Management Approach
2016
Explanation of the material
topic and its boundary
Chapter 3 Sustainable
supply chain for client
satisfaction,
3.4.Commitment to client
satisfaction
GRI 103-2 Management Approach
2016
The management
approach and its
components
Chapter 3 Sustainable
supply chain for client
satisfaction,
3.4. Commitment to
client satisfaction
GRI 103-3 Management Approach
2016
Evaluation of the
management approach
Chapter 3 Sustainable
supply chain for client
satisfaction,
3.4. Commitment to
client satisfaction
Own measure
Value of complaints as
share of sales revenue
3.4. Commitment to
client satisfaction
Material topic: Climate change
GRI 103-1 Management Approach
2016
Explanation of the material
topic and its boundary
Chapter 4 Environment
and Climate
GRI 103-2 Management Approach
2016
The management
approach and its
components
Chapter 4 Environment
and Climate
GRI 103-3 Management Approach
2016
Evaluation of the
management approach
Chapter 4 Environment
and Climate
GRI 305-1 Emissions 2016 Direct (Scope 1) GHG
emissions
4.2 Energy and emissions
GRI 305-2 Emissions 2016 Energy indirect (Scope 2)
GHG emissions
4.2 Energy and emissions
GRI 305-3 Emissions 2016 Other indirect (Scope 3)
GHG emissions
4.2 Energy and emissions
GRI 308-1 Supplier Environmental
Assessment 2016
New suppliers that were
screened using environ-
mental criteria
3.2. Environmental
assessment of suppliers
and responsible sourcing
Energy
GRI 302-1 Energy 2016 Energy consumption
within the organization
4.2 Energy and emissions
GRI 302-4 Energy 2016 Reduction of energy
consumption
4.2 Energy and emissions
101
8. GRI INDEX
DISCLOSURE
NUMBER
GRI STANDARD
TITLE
DISCLOSURE
NAME
ADDITIONAL
INFORMATION
LOCATION
IN THE REPORT
Material topic: Water consumption management and minimizing water pollution
GRI 103-1 Management
Approach 2016
Explanation of the material
topic and its boundary
4.4 Water
GRI 103-2 Management
Approach 2016
The management
approach and
its components
4.4 Water
GRI 103-3 Management
Approach 2016
Evaluation of the
management approach
4.4 Water
GRI 303-1 Water 2018 Interactions with water
as a shared resource
4.4 Water
GRI 303-2 Water 2018 Management of water
discharge-related
impacts
4.4 Water
GRI 303-3 Water 2018 Water withdrawal
4.4 Water
GRI 303-4 Water 2018 Water discharge
4.4 Water
GRI 303-5 Water 2018 Water consumption
4.4 Water
Material topic: Sustainable circular production system and waste management
GRI 301-1 Materials 2016 Materials used by
weight or volume
4.3.Sustainable circular
production and waste
GRI 301-2 Materials 2016 Recycled input
materials used
4.3.Sustainable circular
production and waste
GRI 304-1 Biodiversity 2016 Operational sites owned,
leased, managed in,
or adjacent to, protected
areas and areas of high
biodiversity value outside
protected areas
4.3.Sustainable circular
production and waste
GRI 304-3 Biodiversity 2016 Habitats protected or
restored
4.5 Biodiversity
GRI 306-1 Waste 2020 Waste generation and
signicant waste-related
impacts
4.3.Sustainable circular
production and waste
GRI 306-2 Waste 2020 Management of
signicant waste-related
impacts.
4.3.Sustainable circular
production and waste
GRI 306-3 Waste 2020 Waste generated
4.3.Sustainable circular
production and waste
GRI 306-5 Waste 2020 Waste directed
to disposal
4.3.Sustainable circular
production and waste
Own measure
Results of test
shing for fry
4.5 Biodiversity
102
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
DISCLOSURE
NUMBER
GRI STANDARD
TITLE
DISCLOSURE
NAME
ADDITIONAL
INFORMATION
LOCATION
IN THE REPORT
Material topic: Working conditions and employee satisfaction
GRI 103-1 Management Approach
2016
Explanation of the material
topic and its boundary
Chapter 5 People
GRI 103-2 Management Approach
2016
The management
approach and
its components
Chapter 5 People
GRI 103-3 Management Approach
2016
Evaluation of the
management approach
Chapter 5 People
Own measure - Engagement capital
5.2 Our employee
well-being
and satisfaction
GRI 401-1 Employment 2016 New employee hires and
employee turnover
5.1 Working
at Arctic Paper
GRI 401-2 Employment 2016 Benets provided to
full-time employees
that are not provided to
temporary or part-time
employees
5.2 Our employee
well-being
and satisfaction
Material topic: Business ethics, legal & regulatory compliance, anti-corruption measures, transparency
GRI 103-1 Management Approach
2016
Explanation of the material
topic and its boundary
1.2 Governance
and Business ethics,
2.3 Responsible business
GRI 103-2 Management Approach
2016
The management
approach and its
components
1.2 Governance
and Business ethics,
2.3 Responsible business
GRI 103-3 Management Approach
2016
Evaluation of the
management approach
1.2 Governance
and Business ethics,
2.3 Responsible business
GRI 205-2 Anti-corruption 2016 Communication and
training about anti-cor-
ruption policies and
procedures
Business ethics training
includes also anti-corrup-
tion/anti-bribery topics
1.2 Governance
and Business ethics,
2.3 Responsible business
GRI 205-3 Anti-corruption 2016 Conrmed incidents of
corruption and actions
taken
No incidents conrmed
Own measure
Number of employees
completing the business
ethics programme
1.2 Governance and Busi-
ness ethics
Human rights protection in the workplace and in the supply chain
GRI 412-3 Human Rights Signicant investment
agreements and contracts
that include human rights
clauses or that underwent
human rights screening
3.1 Responsible
supply chain,
5.3 Human rights
GRI 412-2 Human rights 2016 Employee training on
human rights policies or
procedures
Business ethics training
includes also human
rights topics
1.2 Governance
and Business ethics,
5.3 Human rights
103
8. GRI INDEX
DISCLOSURE
NUMBER
GRI STANDARD
TITLE
DISCLOSURE
NAME
ADDITIONAL
INFORMATION
LOCATION
IN THE REPORT
Training and development possibilities
GRI 404-2 Training
and Education 2016
Programs for upgrading
employee skills and transi-
tion assistance programs
5.2 Our employee
well-being
and satisfaction
GRI 404-3 Training
and Education 2016
Percentage of employees
receiving regular perfor-
mance and career devel-
opment reviews
1.2 Governance
and Business ethics,
5.2 Our employee
well-being
and satisfaction
Diversity and inclusion
GRI 405-1 Diversity and Equal
Opportunity 2016
Diversity of governance
bodies and employees
5.5 Diversity
and Inclusion
GRI 406-1 Non-discrimination 2016 Incidents of discrimi-
nation and corrective
actions taken
No incidents conrmed
Social engagement
GRI 413-1 Local communities 2016 Operations with local
community engagement,
impact assessments, and
development programs
2.5 Arctic Paper’s
Partnerships,
4.5 Biodiversity,
5.2 Our employee well-
being and satisfaction
104
CORPORATE SOCIAL
RESPONSIBILITY REPORT 2021
105
8. GRI INDEX