Management Board Report on
the activity of Bank Millennium
S.A. and Capital Group of Bank
Millennium S.A. in 2022
This document is a translation from the original Polish version. In case of any discrepancies between the Polish and English versions, the Polish
version shall prevail.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
TABLE OF CONTENTS
1. BRIEF DESCRIPTION OF BANK MILLENNIUM/BANK MILLENNIUM GROUP ............................................. 5
2. SUMMARY OF CONSOLIDATED BM GROUP RESULTS IN 2022 ........................................................... 8
3. INFORMATION FOR INVESTORS .......................................................................................... 15
3.1. SHARE PRICE PERFORMANCE ........................................................................................ 15
3.2. BANK MILLENNIUM’S RATINGS ...................................................................................... 16
3.3. INVESTOR RELATIONS ................................................................................................ 17
3.4. DIVIDEND POLICY ..................................................................................................... 18
4. MARKET CONDITIONS AND MACRO RISK FACTORS .................................................................... 19
4.1. MACROECONOMIC ENVIRONMENT .................................................................................. 19
4.2. FACTORS OF UNCERTAINTY FOR THE ECONOMY AND BANK MILLENNIUM GROUP ............................. 21
5. OTHER IMPORTANT CONSIDERATIONS ................................................................................. 22
5.1. MREL REQUIREMENTS ................................................................................................ 22
5.2. LAUNCHING OF RECOVERY AND CAPITAL PROTECTION PLANS .................................................. 22
5.3. FX-MORTGAGE LEGAL RISK .......................................................................................... 23
6. POLISH BANKING SECTOR AND BM/BM GROUP’S POSITION .......................................................... 25
7. STRATEGY AND BUSINESS DEVELOPMENT PROSPECTS ............................................................... 27
7.1. 2022 2024 STRATEGY AND ITS DELIVERY ......................................................................... 27
7.2. STRATEGIC OBJECTIVES FOR 2023 ................................................................................. 28
7.3. BUSINESS OUTLOOK FOR 2023 ...................................................................................... 29
8. FINANCIAL SITUATION ................................................................................................... 30
8.1. PROFIT AND LOSS ACCOUNT ........................................................................................ 30
8.1. RESULTS OF BUSINESS SEGMENTS .................................................................................. 35
8.2. BALANCE SHEET AND OFF-BALANCE SHEET ITEMS ................................................................ 38
9. PRESENTATION OF BUSINESS ACTIVITY ................................................................................ 45
9.1. INNOVATION AND HIGHEST QUALITY OF POSITIVE CUSTOMER EXPERIENCE ................................... 45
9.2. RETAIL BANKING ..................................................................................................... 46
9.3. CORPORATE BANKING ............................................................................................... 57
9.4. SUBSIDIARIES’ ACTIVITY ............................................................................................. 64
10. MAIN AWARDS AND ACHIEVEMENTS IN 2022 ............................................................................ 68
11. RISK MANAGEMENT ....................................................................................................... 74
11.1. RISK MANAGEMENT................................................................................................... 74
11.2. CAPITAL MANAGEMENT .............................................................................................. 77
11.3. CREDIT RISK ........................................................................................................... 82
11.4. OTHER RISKS .......................................................................................................... 93
12. HUMAN RESOURCES MANAGEMENT ..................................................................................... 99
12.1. PERSONNEL POLICY .................................................................................................. 99
12.2. EMPLOYMENT AND STAFF COSTS ................................................................................. 102
12.3. REMUNERATION POLICY ........................................................................................... 103
13. PRINCIPLES OF CORPORATE GOVERNANCE AT BANK MILLENNIUM ................................................ 108
13.1. STATEMENT ON THE PRINCIPLES OF CORPORATE GOVERNANCE APPLIED IN 2022 .......................... 108
13.2. SHAREHOLDERS AND GENERAL MEETING OF SHAREHOLDERS ................................................. 109
13.3. SUPERVISORY BOARD .............................................................................................. 111
13.4. MANAGEMENT BOARD .............................................................................................. 123
13.5. INTERNAL CONTROL SYSTEM AND EXTERNAL AUDITOR ........................................................ 128
14. ACTIVITIES IN THE ESG AREA: ENVIRONMENT, SOCIETY AND GOVERNANCE ..................................... 133
15. ADDITIONAL INFORMATION ............................................................................................ 138
16. STATEMENTS OF MANAGEMENT BOARD .............................................................................. 139
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Dear Sir/Madam,
I cordially invite you to read the Annual Report for 2022 - a year full of uncertainty and
unpredictability, the year of the fifth wave of the pandemic, the war in Ukraine, eleven interest rate
hikes, double-digit inflation and unprecedented losses of the sector resulting from the costs of credit
holidays. It turned out that regardless of the scale of turbulence, we are able to meet them - we do
our job, meet the needs of customers and implement the previously agreed strategy. This would not
have been possible without a fantastic team of employees who co-created these achievements with
their daily commitment. I sincerely thank them for that.
Satisfactory results. Despite record burdens of regulatory and tax costs and provisions for Swiss franc
loans, we achieved good operating and business results in 2022. This shows the strength of the core
business and the business model, which allows for consistent revenue generation and development of
the Bank. Unfortunately, despite the positive results, the unexpected and unjustifiable new
regulation of credit holidays resulted in a big net loss and as a result, in accordance with the
applicable legislation and regulations, we decided to launch the Recovery Plan and the Capital
Protection Plan.
Recovery Plan and Capital Protection Plans. In the process of rebuilding the Bank's capital position,
we use existing internal resources - we pursue business goals, we have made two synthetic
securitisations of the portfolio of corporate and SME receivables, we benefit from the reduction of
capital requirements by the PFSA. All these initiatives resulted in 4Q22 in the long-awaited positive
quarterly net result (+PLN 249 million) and a significant improvement in capital ratios TCR increased
to 14.4% and T1 to 11.3%. This is the beginning of a return to sustainable profitability and the rapid
completion of recovery plans.
Continuation of amicable solutions with CHF mortgage borrowers. In 2022, we concluded 7,943
settlements, and since the beginning of 2020, when the process was launched on a large scale, nearly
18,000 settlements. As a result, the number of active foreign currency mortgage loans decreased in
2022 by nearly 9600, which is a very good result in an extremely unfavourable environment. Our goal
is to continue to offer amicable settlements to all the customers in and outside the courts and thus
gradually reduce the CHF loans portfolio.
Consistent digitalisation of internal processes and customer service appreciated by the market.
In this year’s edition of Newsweek’s Friendly Bank ranking we came 1st in the category “Remote
Banking” (we won in all five sub-categories) and second in the main category “Bank for Mr. Kowalski”.
In as many as 4 categories, we received awards from Global Finance magazine, the most important
of which remains the title of "The best consumer digital bank in Poland 2022". This means that we are
a technologically advanced organisation that can set and consistently achieve goals.
Solidarity with Ukraine. In a gesture of solidarity towards our eastern neighbours, we provided
assistance to Ukrainians seeking refuge in Poland. It was both financial assistance we donated a total
of PLN1 million to organisations providing support and care for refugees in Poland as well as other
aid activities in which the entire banking community joined. The Bank Millennium Foundation has
launched inter alia a special edition of the #sluchaMYwspieraMY grant programme for employee
initiatives addressed to refugees from Ukraine. 147 volunteers took part in the actions, and 8,252
beneficiaries received support.
What lies ahead? Uncertainty and instability, which we have already become familiar with, and new
challenges related to the deterioration of the economic environment in Poland. Just as in 2022 credit
holidays had the greatest impact on the sector, in 2023 the process of changing the WIBOR reference
rate to WIRON may be a problem. The legal environment related to mortgage loans in Swiss francs
will remain uncertain, and the introduction by the government of further taxes and benefits having a
specific financial impact on banks cannot be ruled out.
Bank Millennium is fully prepared to face-up to these challenges. After a year of work on the
implementation of the 2022-24 strategy, the vast majority of indicators monitoring the
implementation of KPIs, strategic initiatives and projects, indicated a positive trend, which means
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
that we are on the right track to keep our promises. We still want to be a leader in innovation, take
care of customer satisfaction and successfully complete the recovery process.
Joao Bras Jorge
Chairman of the Management Board of Bank Millennium
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
1. BRIEF DESCRIPTION OF BANK MILLENNIUM/BANK MILLENNIUM
GROUP
Bank Millennium S.A. (‘Bank Millennium’, ‘Bank’) was established in 1989 as one of the first Polish
commercial banks. It is now one of the top 7 commercial banks in Poland in terms of assets and offers
its services to all market segments via a network of branches, a network of personal advisors as well
as electronic and mobile banking.
Ever since the start of its activity it has been a trendsetter in Polish banking. For example it was the
first Bank to be listed on the Warsaw Stock Exchange and issued the first payment card on the Polish
market. The bank satisfies most stringent standards of corporate governance; it implements social
programmes to support culture development as well as education of the youth.
Bank Millennium is a market leader in the area of innovations understood to mean state-of-the-art
technology and process improvements. Innovation in Bank Millennium is part of its business strategy.
Bank Millennium, together with its subsidiaries, forms Bank Millennium Group (‘BM Group’, ‘Group’)
- one of the most innovative and comprehensively developing financial groups in Poland employing
in total 6,860 persons (FTE).
Its most important companies are: Millennium Leasing (leasing business), Millennium TFI (mutual
funds) and Millennium Bank Hipoteczny (a mortgage bank set up in order to obtain long-term financing
through the issue of covered bonds). Since 2016, Millennium Goodie Sp. z o.o. together with the Bank
has been operating a smartshopping platform based on advanced technology. The offering of the
above-mentioned companies complements the services and products offered by the Bank.
In 2022, the company Millennium Dom Maklerski S.A., fully owned by the Bank, was divided by
separating and transferring an organized part of the enterprise related to the performance of
brokerage activities, constituting the assets of MDM, to Bank Millennium. From 29 July 2022, i.e.
from the date of registration of the MDM division, the company operates under the name Millennium
Consulting S.A. and conducts consulting activities, which is currently the main source of its revenues.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Business model
Bank Millennium operates according to a business model centered on six pillars:
Top quality and extended offering for individual clients we are continuously strengthening
the range of financial services offered to Customers, aiming also to constantly offer a best-
in-class Customer Experience in all the channels, what makes us one of the fastest growing
banks in loyal individual customers
Bank of the 1st choice for new micro-business clients taking advantage of the well-
established retail sales and service model, we are building high innovative and efficient model
for micro businesses
Strategic partner supporting corporate clients development - we are developing corporate
banking segment leveraging on long-term partnerships providing to our clients personalized
and digitalized services, as well as professional expertise to address challenges of the future,
i.e. green transformation
Services supported by innovative solutions with top tech User Experience in digital channels
(mobile-first approach) we are among digital banking leaders, with one of the highest levels
of mobile banking application penetration, setting trends in innovative financial and non-
financial (Value Added Services) solutions and taking care on the best possible User
Experience, hiper-personalization and cybersecurity
Sustainable organization on the climate neutrality path we keep our engagement for
environment and society, now even scaled by dedicated strategy with defined ESG goals
Great place to work for our people and for top talents cornerstone of the business model
and competitive advantage are our people and organizational culture, what is the reason
behind continues effort to make us top employer, not only in the banking sector
Bank Millennium’s business model
The business model is founded on key values: building relationships based on trust, a passion for
quality and innovation, people development and promoting cooperation as well as the ambition to
always aim higher.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
The Bank Millennium Group’s Values
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
2. SUMMARY OF CONSOLIDATED BM GROUP RESULTS IN 2022
In 2022, Bank Millennium S.A. Capital Group (‘BM Group’) posted consolidated net loss of PLN1,015
million. Despite the more challenging coincidence of sizeable negative factors, the loss was lower
than the PLN1,332 million loss reported in 2021. While in 2022, FX-mortgage costs were comparable
to these in 2021 (PLN 2,361 million after tax vs. PLN2,430 million), the results in 2022 were
additionally negatively impacted by massive cost of credit holidays (PLN1,073 million after tax) and
significant cost of IPS (PLN224 million after tax).
Against all the odds, 4Q22 brought the long awaited black ink at the bottom line. The PLN249 million
net profit in the period was achieved by the BM Group despite continuing high costs related to FX-
mortgages (PLN615 million after tax), demonstrating the strength of the core business. The positive
quarterly result marks, we believe, a return to sustainable profitability as well as a start of a steady
process of capital recovery and improvement of capital ratios, assuming no other extraordinary
events.
Excluding both the impact of FX-mortgage related costs and credit holidays and adding a hypothetical
level of banking tax in 2H22, net profit in 2022 would amount to PLN2,239 million.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
BM Group’s annual results (management perspective)
*NII/other income on pro-forma basis with interest in derivatives presented in NII and in 2022 w/o credit holiday cost; **w/o
result on FV portfolio (added to risk cost)
FX-mortgage related costs remained a heavy burden to our core-business
Similarly to 2021, costs related to FX-mortgage portfolio (legal risk provisions, costs of amicable
settlements and legal costs) remained elevated in 2022 and continued to be a material drag on the
increasingly profitable core business of the Group.
In 2022, total provisions against legal risk related to FX-mortgage portfolio (‘FX-mortgage provisions’)
amounted to PLN2,017 million (pre-tax) with PLN1,844 million attributable to FX-mortgages
originated by the Bank. The further increase of FX-mortgage provisions in 2022 resulted from updated
inputs into the Bank’s provisioning methodology, reflecting, inter alia, the inflow of court claims and
higher proportion of cases lost by banks.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
At the end of December 2022, provisions for the portfolio originated by Bank Millennium were at the
level of PLN4,986 million (an equivalent of 46.8% of the grossed-up FX-mortgage book) and at PLN409
million for the portfolio originated by former Euro Bank.
(*) including provisions for settlements, (**) w/o provisions for settlements
Note: legal risk provisions/gross FX mortgage book (post IFRS9 adjustments where necessary); ex-EB portfolio in case of BM;
On December 31, 2022, the Bank had 16,008 loan agreements and additionally 1,272 loan agreements
from former Euro Bank under individual ongoing litigations (excluding claims submitted by the Bank
against clients i.e. debt collection cases) concerning indexation clauses of FX mortgage loans
submitted to the court.
The Bank is highly focused on reduction of its FX-mortgage portfolio and the related risk and therefore
continues to actively offer its customers amicable solutions (i.a. conversions to Polish zloty, pre-
payments, early repayments or collectively ‘amicable settlements’) regarding FX-mortgages on
negotiated terms. In 2022, the number of amicable settlements totalled 7,943 compared to 8,449 in
2021. Since early 2020 when more intensive effort was launched, nearly 18,000 amicable settlements
took place. Since 2Q21, the quarterly reduction of the number of active FX-mortgage loans (and the
number of amicable settlements) was higher than the inflow of new individual court cases against the
Bank. In 2022, P&L costs related to amicable settlements totalled PLN484 million (pre-tax, with PLN
382 million booked in FX-result and PLN 102 million in result on modifications). Legal costs, booked
in admin costs and other operating cost, totalled PLN131 million in 2022.
2,537
3,399
4,195
5,018
6,258
7,902
9,664
11,070
12,528
13,904
15,044
16,008
275
351
437
496
558
672
786
913
1,010
1,103
1,178
1,272
0
5,000
10,000
15,000
20,000
1Q20 2Q20 3Q20 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22
Outstanding individual lawsuits against BM Group (FX mortgages)
BM f.EB
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
As a result of these trends, the BM’s FX-mortgage portfolio contracted 17% in 2022 (in CHF terms,
gross, w/o impact of allocated legal risk provisions). The share of total FX-mortgage book (gross loans
less allocated legal risk provisions) in total Group’s gross loans dropped to 8.9% at YE22, while the
share of FX-mortgage loans originated by BM dropped to 8.1%.
(*) Originated by Bank Millennium
Note: the share of gross FX-mortgages not deducting legal risk provisions was 13.1% at YE22
Excluding all FX-mortgage related costs (in 2022: PLN 2,459 million before tax, PLN 2,361 million after
tax), in 2022 the BM Group would post net profit of PLN 1,347 million, compared to PLN 1,098 million
in 2021. Even including these costs, the net result in 2022 would be positive, if not the cost of credit
holidays.
More details on the FX-mortgage portfolio related risks are presented in separate section in this report
as well as in Annual Consolidated Financial Report of the Bank Millennium S.A. Capital Group for the
12-month period ending 31st December 2022.
Credit holidays
On July 7, 2022 the Parliament approved and on July 14, the President of the Republic of Poland
signed a bill on crowdfunding for business ventures and assistance to borrowers (‘the Act’). The Act,
among others, introduced credit holidays for PLN mortgage borrowers. Eligible borrowers, i.e. those
who took a loan for own housing purposes before July 1, 2022, were offered an ability to suspend up
to eight instalments (capital + interest) in 2022 and 2023 (up to two instalments in 3Q22 and 4Q22
each and one instalment in each quarter of 2023). Borrowers can apply for credit holidays with regards
to one loan only. Instalments are to be suspended not annulled, thereby credit repayment period is
to be extended respectively.
The Bank initially estimated the maximum financial impact (cost) of the implementation of this Act
at PLN1,779 million at the Group level (PLN1,731 million at the solo level) if all eligible Group’s
borrowers were to use such an opportunity.
In 3Q22 results the Group/Bank recognised an upfront cost of credit holidays in the amount of
PLN1,423 million/PLN 1,385 million, equivalent to assumption of 80% participation rate of eligible
borrowers. These costs were the direct reason for the significant net loss in 3Q22, consequently a
breach of the regulatory minimum capital requirements and the launch of recovery plan by the Bank
(see separate section for details).
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
In 4Q22, the BM Group lowered its estimate of cost of credit holidays by PLN99 million (pre-tax; PLN
80 million after tax) based on effective take-up in 2H22 and the expected participation rate of eligible
borrowers in 2023.
As a result, in 2022 overall, the cost of credit holidays, recognised in interest income, burdened the
results by PLN1,324 million pre-tax/PLN 1,073 million after tax.
IPS costs
In June 2022, Bank Millennium along with seven other large Polish commercial banks established an
institutional protection scheme (‘IPS’). The Bank became an 8.5% shareholder in the entity managing
the scheme. In 2Q22 and 3Q22 it paid in contributions totalling PLN276 million pre-tax (PLN 224 million
post tax). As a result of the establishment of the IPS, the Bank Guarantee Fund (‘BGF’) suspended
deposit guarantee funds fees for 2Q22-4Q22. Additionally, it is expected that no contributions to
deposit guarantee fund will be required in 2023.
Capital ratios recovered from a temporary breach of minimum required levels
The Bank’s consolidated and solo capital ratios dropped below minimum required levels in July 2022,
following the upfront recognition in the P&L of the above mentioned estimated cost of credit holidays.
The Bank pre-emptively launched recovery plan in July 2022, while in August it filed a capital
protection to Polish Financial Supervision Authority (‘PFSA’) plan as required by the regulations
(details in separate section later in this report).
Organic capital protection and replenishment initiatives introduced by the Bank as a part of the above
mentioned plans combined with the improving profitability (positive net result in 4Q22) bore fruits
and capital ratios returned clearly above the required minimum required levels already in 4Q22.
Consolidated TCR increased to 14.4% at YE22 from 12.4% at the end of September’22, while
consolidated T1 ratio to 11.3% from 9.4% respectively. This was a an outcome of a combination of
higher regulatory capital (positive net result in 4Q22, improved valuation of bond portfolio) with lower
RWAs and consequently lower capital requirement. The latter was chiefly an outcome of reduction of
the loan portfolio (i.a. repayments/write-offs/disposals of some credit exposures) and a securitisation
transaction.
At the same time, minimum required ratios for Bank Millennium were lowered by the regulator during
4Q22, as a result of the reduction of the P2R buffer in December’22. Consolidated minimum required
TCR ratio stood at 12.7% at YE22, while consolidated T1 ratio at 10.2%.
More details on the capital ratios are presented in a separate section in this report
Quarterly trends/operating dynamics
Following the pandemic year 2020 and year 2021 which will be remembered as a year of significant
economic volatility, 2022 proved to be an even more challenging one with the outbreak of war in
Ukraine in February setting off an avalanche of global consequences. Of these, a dramatic increase
of uncertainty among consumers and corporates, global sell-off of most of assets, soaring inflation
and in response an unprecedentedly quick and abrupt monetary tightening by central banks, were
probably key from the banks’ perspective in 1H22. 2H22 was not easy either as the economies (and
banks in tandem), in turn, grappled with consequences of energy crisis, further growth in inflation
(and as a result worsening consumer confidence) and, last but not least, the interference of
increasingly interventionistic governments.
While this incredibly volatile background did adversely impact business conditions, results of Bank
Millennium and its peers largely defied the gravity. Bar the impact of extraordinary elements such as
contributions to IPS and credit holidays as well as external factors such as growing number of claims
from FX-mortgage borrowers (and consequently increasing legal risk provisions at banks), the results
were in a strong upward trend.
This was chiefly due to the fast increasing interest rates which provided fuel to strong improvement
of NIM and strong growth of NII. 2022 brought an increase of Poland’s base interest rate by 500bps in
eight moves, adding to 125bps rate hikes in 2H21. WIBOR 3M reached its peak of 7.5% in October 2022
compared to YE21 level of just above 2.5%. BM Group’s NII grew 54% y/y in 1Q22, 80% in 2Q22, 90% in
3Q22 (excluding cost of credit holidays) and 63% in 4Q22 with full year 2022 bringing 72% y/y growth
(before cost of credit holidays). This contrasted with decelerating loan growth, undermined, among
others, by the fast decelerating origination of PLN mortgages (down 10% y/y in 1Q22 and down 67% in
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
4Q22 with PLN6.6 billion disbursements, down 34% y/y, in full year 2022) and generally slowish
origination of consumer loans (down 3% in full year 2022). Other revenue lines did not see the uplift
from higher interest rates and, in fact, mostly suffered from low consumer confidence and
decelerating economic activity (2022 fees down 3% y/y at BM Group). At the same time, cost lines
started to reflect growing inflation with full year opex ex-BFG/IPS and FX-mortgage related costs up
11% y/y in 2022.
Key points of BM Group results in 2022
The key developments in the last twelve months were as follows:
NII grew 23% y/y (or 72% y/y without considering the cost of credit holidays) ;
NIM averaged 443bps compared to 270bps in 2021 with quarterly NIM reaching a peak of 479bp
in 3Q22 (without considering the cost of credit holidays);
loan portfolio contracted slightly (net/gross loans: -3%/-2% y/y) with net retail loans down 3%
y/y with falling FX-mortgages being the reason (-30% y/y, on a combination of FX movements,
repayments, legal risk provisioning - in line with IFRS9 most of legal risk provisions are booked
against gross value of loans under court proceedings - and amicable settlements); PLN mortgages
increased 4% y/y on a combination of credit holidays, lower origination (2022:PLN6.6bn, down
34% y/y) and early repayments, while the non-mortgage retail portfolio was flat owing partly to
relatively stable production of cash loans (2022: PLN5.4bn, down 3% y/y); corporate loans was
down 2% y/y due to generally lower risk appetite, amplified in 4Q22 by early repayments,
disposals and write-offs;
l
cost efficiency remained high owing to a combination of a steady increase in the digitalisation
of our business and well as relations with clients with strong cost response to revenue pressures;
stable headcount (number of active employees up 80 or 1% since YE21), ongoing optimisation of
the physical distribution network (own branches down by 34 units or 8% during the year)
complemented the increasing share of digital services (digital customers: 2.52 million, up 11%
y/y, number of active mobile customers: 2.24 million, up 17% y/y); cost optimisation initiatives
helped to control inflation driven growth in opex but also translated into much improved cost
efficiency; reported C/I ratio (excl. cost of credit holidays) was below 40% in 2022 compared to
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
46% in 2021 while adjusted C/I ratio (excl. credit holidays and costs related to FX-mortgages)
remained low at close to 36% compared to 43% in 2021;
broadly stable loan book quality (NPL ratio of 4.5% at YE22 vs. 4.4% at YE21) with cost of risk
remaining moderate (44bps in 2022 vs. 37bps in 2021) owing partly to higher NPL sales (2022:
PLN87mn positive contribution to risk cost vs. PLN56mn in 2021); trends in quality differed
somewhat in the main segments but the denominator effect (decreasing value of gross loans)
played more significant role this time; retail segment saw an uptick of the NPL ratio with increase
of stage 3 in PLN mortgages contributing the most; in contrast, corporate segment saw NPL ratio
dropping further to 3.1% from 3.9% at the end of December’21 following a repayments/disposals
and write-offs of credit exposures; NPL coverage improved to 70% from 69% at the end of 2021;
customer deposits were up 7% y/y with retail deposits up 4% and corporate ones up 15%; retail
deposit mix continued to gradually change with term deposits accounting for 29% at the end of
December’22 vs. 15% at YE21; the liquidity of the Bank remained very comfortable with L/D ratio
easing further to 78%;
capital ratios were above required minimum levels although lower than at YE21 (Group TCR:
14.4%/T1: 11.3% vs. 17.1%/14.0% respectively at the end December 2021) on a combination of
negative result and higher revaluation losses on bond portfolio;
AuM of Millennium TFI and third party funds combined were down 28% y/y but 4Q22 saw a
stabilisation.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
3. INFORMATION FOR INVESTORS
3.1. SHARE PRICE PERFORMANCE
Following strong equity returns in 2021, beginning of the year brought an abrupt end with an outbreak
of war in Ukraine on February 24 sending prices of equities, bonds, FX and many other asset classes
spiralling down. On the day of the Russian attack on Ukraine, WIG index lost 11% and the WIG-Banks
index lost 15%. Equity markets started to recover in early March with recovering CEE currencies and
somewhat lessened risk aversion towards the whole CEE region. The uptrend lasted until the end of
March, when heightened stagflation (or GDP growth slowdown risk at the very least) risks started to
outweigh seemingly attractive valuations and Polish equities returned to their downward trend. 4Q22,
brought mixed performance of Polish equities with recovery of indices in November and December.
During the twelve months ending 31 December 2022, WIG broad market index fell 17%, WIG20 index
of largest companies fell 21% while WIG Banks index decreased by 28%. At the same time, the share
price of Bank Millennium decreased 44%.
In 2022, daily turnover of Bank Millennium shares averaged at PLN7.2 million and was 12% lower than
in the preceding year.
Market ratios
30.12.2022*
Change y/y
Number of Bank’s shares (‘000)
1 213 117
0.00%
Average daily turnover in annual terms
(in PLN’000)
7 234
-11.5%
Bank’s share price (PLN)
4.580
-44.1%
Market capitalisation of the Bank (PLNmn)
5 556
-44.1%
WIG Banki
6 297
-27.6%
WIG20
1 802
-20.5%
WIG30
2 197
-20.5%
WIG - main index
57 638
-16.8%
(*) last day of listing in 2022 and 2021
Bank Millennium’s shares are included in following indexes on the Warsaw Stock Exchange: WIG, WIG
Banks, WIG 30, mWIG 40, WIG Poland and WIG-ESG.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
3.2. BANK MILLENNIUM’S RATINGS
On 27 January 2022, rating agency Moody’s affirmed Bank Millennium S.A.'s (BM) long and short-term
bank deposit ratings at Baa1/Prime-2, both the Baseline Credit Assessment (BCA) and Adjusted BCA
at baa3, the Counterparty Risk Assessment (CRA) at A3(cr)/Prime-2(cr) and the Counterparty Risk
Ratings (CRR) at A3/Prime-2. Concurrently, Moody's maintains a stable outlook on BM's long-term
deposit ratings. The rating affirmation reflects Moody’s expectation that the bank will be able to
absorb adverse impacts from its legacy Swiss franc mortgages exposure over the next 12 to 18 months,
based on the bank's strong financial flexibility, a result of above-peer efficiency and revenue
generation (details in CR 3/2022, Current reports - Investor relations - Bank Millennium).
On April 7, 2022, rating agency Moody's Investors Service (Moody’s Deutschland GmbH) has assigned
(P)Baa3 junior senior unsecured EMTN program ratings to the Bank. All other ratings and assessments
remained unaffected by this rating action (Rating of EUR3bn EMTN programme by Moody's).
On July 20, 2022 Moody’s rating agency downgraded Bank’s long-term and short-term ratings to
following levels:
Long-term Bank Deposits Rating: Baa3 (previously Baa1),
Baseline Credit Assessment (BCA) and adjusted BCA: ba2 (previously baa3),
Long-term Counterparty Risk Assessment: (CRA): Baa2(cr) (previously A3(cr)),
Long-term Counterparty Risk Ratings (CRR): Baa2 (previously A3),
Short-term Bank Deposit Rating: P-3 (previously P-2),
Junior senior unsecured MTN program rating: (P)Ba2 (previously (P)Baa3).
As a part of the rating action, Moody’s also placed all long-term and short-term ratings and
assessments of the Bank on review for further downgrade (details in CR 22/2022, Current reports -
Investor relations - Bank Millennium). In their report, Moody’s stated, among others, that ‘The rating
action follows BM’s (Bank’s) announcement that it expects its capital ratios to drop below regulatory
minimum capital requirements as a result of the implementation of new borrower-friendly legislation
in Poland, the key component of which is a loan moratorium scheme for Polish Zloty (PLN) mortgage
borrowers’.
On December 20, 2022 Moody's extended the review for downgrade on all long-term and short-term
ratings and assessments of Bank Millennium S.A., which was initiated on 20 July 2022.
On August 5, 2022 Fitch rating agency downgraded Bank’s long-term and short-term ratings to
following levels:
Long-term Issuer Default Rating (IDR) to 'BB' (previously 'BBB-'). The Outlook is Stable,
Short-term Issuer Default Rating (IDR) to ‘B’ (previously ‘F3’),
Bank's Viability Rating (VR) to 'bb' (previously 'bbb-'),
National Long-term Rating to 'BBB+(pol)' (previously ‘A(pol)’).
The National Short-term Rating has been affirmed at ‘F1(pol)’.
Fitch has withdrawn Millennium's Support Rating as it is no longer relevant to the agency's coverage
following the publication of its updated Bank Rating Criteria on 12 November 2021. In line with the
updated criteria, Fitch has assigned the Bank a Shareholder Support Rating (SSR) of 'b' (details in CR
25/2022, Current reports - Investor relations - Bank Millennium). In their report Fitch stated, among
others, that: ‘Millennium’s ratings reflect capital pressures predominantly from above-average
exposure of the bank to products which have become the subject of government or judicial
intervention negatively impacting reported profitability. At the same time, they are supported by
solid franchise, reasonable core profitability and asset quality as well as strong funding and liquidity
profile.’
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
The Bank’s corporate ratings, as at 31 December 2022, were as follows:
(*) under review for downgrade
3.3. INVESTOR RELATIONS
Communicating with the investors’ community the Bank assures a high level of transparency and
proper access to information for all its recipients. Accurate and up-to-date information is provided in
keeping with relevant legal regulations. The list of information published by the Bank, defining the
frequency and place of publication, is available on the Bank’s website in the Investor Relations section
in section of Information Policy Information policy of Bank Millennium - Bank Millennium
The investor relations website Investor relations - About the Bank - Bank Millennium always provides
up-to-date information, including Bank Millennium share prices on the WSE, shareholding structure,
details of General Meetings, dividend payment history or credit ratings. There are also current and
periodic reports, financial results presentations, Excel sheets with key financial information and other
important information about the Bank. It is worth noting that the website is responsive, which means
that it is adapted to mobile devices - tablets and smartphones.
The Bank makes use of diverse communication channels to reach current and potential Shareholders,
primarily such channels as:
Periodic conferences with the Management Board about quarterly results of the Bank’s Capital
Group (four during 2022),
Participation in conferences organised for Investors in Poland and abroad (7),
Face-to-face and group meetings with capital market participants (368 persons),
Current reports (30) and press releases,
Dedicated website in the Bank’s portal on investor relations,
Encouraging participation in annual General Meetings of the Bank,
Day-to-day contacts with market participants (via e-mail or phone).
Rating
MOODY’S
Long-term deposit
Baa3
Short-term deposit
Prime-3
Baseline Credit Assessment (BCA)/Adj. BCA
ba2
Counterparty Risk Assessment (CRA)
Baa2(cr)/Prime-2(cr)
Rating outlook
Rating(s) under review*
Rating
FITCH
Long-term deposit Issuer Default (IDR)
BB
National Long-term
BBB+ (pol)
Short-term Issuer Default Rating (IDR)
B
Viability (VR)
bb
Shareholder Support Rating (SSR)
b
Rating Outlook
stable
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
In keeping with best practice on equal access to information from 2006 the Bank has been assuring
unrestricted access to results conferences online with the Management Board (video streaming in
Polish and in English) and by phone. A recording of each conference is available on the Bank’s website.
The Bank also provides video streaming of General Meetings. A recording of the deliberations and the
resolutions adopted are also available on the website.
Bank Millennium is covered by 12 analysts representing local and international brokerage houses who
publish their reports and recommendations for Bank Millennium shares. The full list can be found on
the Bank's website Analysts - Investor relations - Bank Millennium
In 2022, brokerage houses issued, to the knowledge of the Bank, 44 recommendations regarding Bank
Millennium shares, of which 20 were "Buy", 12 "Hold", 2"Neutral" and 10 "Sell". As at 31 December
2022, the structure of recommendations (not older than 6 months) was as follows:
Buy
Hold
Sell
4
4
1
3.4. DIVIDEND POLICY
Bank Millennium’s dividend policy assumes distribution of between 35% to 50% of its net profit,
provided that recommendations of the PFSA regarding the payment of dividends are met.
The Bank recorded a net loss in 2021, resulting from the creation of provisions for legal risk related
to FX mortgage loans, hence there was no basis for the payment of dividends. The Management Board
of the Bank presented a proposal and the Ordinary General Meeting of the Bank, held on March 30,
2022, decided to allocate the amount of PLN 1,357 million from the reserve capital to cover the loss
incurred in 2021.
The Bank also posted a net loss in 2022, although this time due to an upfront recognition of estimated
cost of credit holidays. Consequently, following the necessary corporate approvals, the Management
Board intends to recommend shareholders at 2023 AGM, an allocation of a part of reserve capital to
cover the loss incurred in 2022.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
4. MARKET CONDITIONS AND MACRO RISK FACTORS
4.1. MACROECONOMIC ENVIRONMENT
The year 2022 was dominated by the Russian attack on Ukraine. It has triggered a humanitarian crisis
that has not been seen in Europe for a long time and has left its mark on the global economy. The
economic sanctions imposed on Russia and Belarus as well as the disruptions of energy and food
commodities’ supply have caused a very rapid increase in their prices. In 2022, the increase in gas
prices in Europe exceeded temporarily 600% y/y, and the food price index immediately after the
outbreak of the war was 40% higher than a year earlier. As a result, inflation in many economies
reached multi-year highs in 2022, and central banks began or continued the cycle of monetary policy
tightening. Rapid price increases, higher interest rates and uncertainty slowed down global economic
growth, to which the radical anti-epidemic policy in China additionally contributed. The turn of 2022
and 2023 brought the beginning of disinflationary tendencies in the world, and the process of
tightening monetary policy in many economies was coming to an end. Nevertheless, 2023 will continue
to be a period of high inflation and high interest rates, hampering global economic growth.
In 2022 the outbreak of war in Ukraine had also a strong impact on the domestic economy. The supply
shock on commodities markets and the increase in uncertainty intensified inflation, which in Oct’22
in terms of CPI reached its peak of 17.9% y/y, the highest value since 1996. A strong increase in cost
pressure in the economy fell however on the ground of solid domestic demand, which gave producers
room for price increases. Finally, CPI inflation on average in the whole 2022 amounted to 14.4% y/y
compared to 5.1% y/y in 2021. Average annual core inflation measured as a CPI index excluding food
and energy prices increased to 9.1% y/y from 4.1% y/y in 2021, i.e. to the highest value in the history
of available data. It should be emphasised that these numbers turned out to be much higher than the
forecasts and market expectations from the beginning of 2022, i.e. before the Russian invasion on
Ukraine. In the conditions of rapidly rising inflation, the Monetary Policy Council continued the cycle
of interest rate increases started in Oct’21. In Sep’22, the reference rate reached 6.75%, and the
Council went into "wait-and-see" mode. Taking into account the outlook for inflation and economic
activity as well as the Council's reaction function, in the opinion of Bank Millennium, the cycle of
monetary policy tightening has already been completed.
The tightening of monetary policy has slowed down credit creation in the economy in 2022, especially
in its second half. The total value of new loans granted for households and non-financial corporations
in 2H22 was 22.1% lower than in the corresponding period of 2021. This change is particularly due to
the value of newly granted loans for housing, which decreased in that period by 66.8% y/y. The scale
of the reduction in lending was limited by the demand from households for consumer loans. Their
value between Jul’22 and Dec’22 was 5.3% lower than a year earlier. In the case of value of new loans
to non-financial enterprises in 2H22, a decrease of 4.5% y/y was recorded. The year 2022 was a period
of growth in the value of deposits in the economy. The corporate sector was mainly responsible for
this, which was associated with good results of enterprises. Households’ deposits also increased,
which was supported by higher interest rates, increased propensity to save and still quickly growing
wage bill in nominal terms in the economy.
1H22 was still a period of strong economic recovery in Poland resulting from the lifting of anti-
epidemic restrictions, as well as increased demand due to the influx of refugees from Ukraine.
However, in 2H22 economic growth significantly slowed down. Falling wages in real terms and a higher
propensity to save contributed to lower growth rate in consumption of the household sector.
Uncertainty, high price inflation of capital goods, as well as a strong downturn in construction and
weakening economic growth abroad slowed down the growth in investments. Growth in the economy
was also limited by net exports. Ultimately GDP growth slowed down in 2022 to 4.9% from 6.8% in
2021.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
GDP growth rate and its forecasts for Poland (%)
Source: Bank Millennium, Macrobond, E-estimate, F-forecast
According to the baseline macroeconomic scenario of Bank Millennium, at the beginning of 2023 there
will be an increase in inflation, mainly caused by the expiry of temporary reductions in VAT rates,
which were part of the governmental Anti-Inflation Shield. After peaking in Feb’23, CPI inflation is
expected to decline as commodity markets and supply chains in industry further normalise and due
to an effect of high statistical base. However, this decline will be slow, i.a. due to cost pressure on
the labour market resulting from the expected still high wage growth, including strong increase in the
minimum wage. In the Bank's basic scenario, it has been assumed that CPI inflation would decrease
to single-digit values at the end of 2023, which may open a discussion about NBP interest rate cuts.
In the Bank's opinion, however, the monetary policy easing phase will start only in 2024.
CPI inflation and its forecasts for Poland (% y/y)
Source: Bank Millennium, Macrobond, F-forecast
The economic downturn will continue in 2023, as its most important determinants - high inflation and
interest rates are going to stay for longer. GDP growth will slow-down to 0.7% in the Bank's baseline
scenario from 4.9% in 2022, i.e. it will be the weakest (excluding 2020) in history of available data.
The source of the slowdown should be the subdued consumption of households, whose disposable
income for almost the whole of 2023 is expected to decrease in real terms. At the same time, a
reduced propensity for consumer spending should continue, especially as demand for labour is
forecasted to decline. The investment outlook is also pessimistic, given uncertainty in the economic
environment, higher borrowing costs, strong inflation in capital goods’ prices and the expected
weakness in the construction sector. Furthermore, the recovery of investment demand in the economy
in 2023 will not be supported by the transitional period between the old and the new perspective of
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
the European Union budget. The Bank's basic scenario also assumes a noticeable impact of the
National Recovery Plan only in 2024. The scale of the economic slowdown in 2023 will most likely be
limited by net exports, which, according to the Bank, will have a positive contribution to GDP growth.
The year 2023 will be difficult for the domestic economy, although medium-term expectations are
still optimistic, due to the high competitiveness of domestic exports, expected only a moderate
correction in the labour market and the intensifying trend of near-shoring, of which Poland may be
one of the largest beneficiaries. It should be emphasised that there is a high uncertainty regarding
economic forecasts for both the domestic economy and its environment.
4.2. FACTORS OF UNCERTAINTY FOR THE ECONOMY AND BANK
MILLENNIUM GROUP
The summary list below presents the most important, in the Bank’s opinion, negative risk factors for
the economy and the Bank Millennium Group, connected with the macroeconomic situation.
Deterioration of the geopolitical situation. This concerns in particular the intensification of
hostilities between Russia and Ukraine. This would result again in an increase in uncertainty
and risk premium, which would translate into a deterioration in the valuation of domestic
assets, as well as a weaker zloty exchange rate. Its result would be higher inflation in the
prices of imported goods and services. Geopolitical uncertainty would adversely also affect
the prospects for investments in the country and the global economy.
Cessation or stronger disruptions of energy resources supply from Russia, which would result
in strong increases in their prices on international markets and the possible need to suspend
or reduce the scale of economic activity, although mainly abroad.
Suboptimal economic policy in Poland in connection with the elections in the years 2023-
2024. It could perpetuate inflationary pressures and foster the build-up of disequilibria in the
economy, including external and fiscal imbalances. This would result in higher debt servicing
costs, a weaker exchange rate, higher inflation and a stronger than expected tightening of
monetary policy.
More persistent than expected inflation in the world, resulting in a stronger than assumed
tightening of monetary policy by the monetary authorities of the most important economies,
which would translate into weaker growth in the global economy.
A stronger than expected economic slowdown in Poland and abroad as a result of higher-than-
expected inflation and a stronger deterioration in business and household sentiment. This
would entail a greater than expected decline in labour demand and an increase in
unemployment.
Rapid expansion of COVID-19 pandemic e.g. vaccine-resistant mutations of SARS-CoV-2.
As a result of materialisation of these negative risk factors, the financial standing of the BM Group's
clients would deteriorate, reducing the demand for its offer and increasing credit risk. At the same
time, disturbances on the financial markets could result in a deterioration in the valuation of assets
in the Group's portfolio.
There is also a possibility of better economic results in Poland than in the Bank's baseline scenario,
which could result, among others, from a faster than expected abatement of military operations in
Ukraine, causing lower pressure on the prices of raw materials, increasing their supply, unlocking of
congestion in supply chains in industry as well as stronger investment demand. In such conditions, the
risk premium would decrease and the zloty's exchange rate strengthen in reference to the baseline
scenario. The stabilisation of the economy could also be facilitated by an increase in the number of
foreign workers and a faster inflow of funds from the European Union for the National Recovery Plan
and as part of the new EU budgetary perspective.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
5. OTHER IMPORTANT CONSIDERATIONS
5.1. MREL REQUIREMENTS
On April 1, 2022 the Bank received a letter from the Banking Guarantee Fund (‘BGF’) regarding the
joint decision of the resolution authorities, i.e. the Single Resolution Board and BGF obliging the Bank
to meet the communicated MREL (minimum requirement for own funds and eligible liabilities)
requirements (details here: Current report on updated MREL requirements).
Pursuant to the above decision, at the consolidated level the Bank is obliged to meet by December
31, 2023, the minimum MRELtrea requirement of 20.42% and MRELtem of 5.91%. At the individual
level, the Bank is obliged the requirements of 20.32% and 5.91% respectively. These targets represent
a decrease compared to most targets set in November 2021 (the minimum consolidated MRELtrea
requirement of 21.41% and MRELtem of 5.91%; Bank only requirements of 21.13% and 5.88%
respectively), reflecting chiefly a drop in the P2R (Current report on initial MREL requirements).
Additionally, the above-mentioned decision sets the path to achieve the target MREL level. As a part
of mid-term objectives, at the moment of communication of the decision the Bank was obliged to
meet the minimum consolidated MRELtrea requirement of 15.60% and MRELtem of 3.00%. At the
individual level, the Bank was obliged to meet the minimum MRELtrea requirement of 15.55% and
MRELtem of 3.00%. The Bank expects an update (reduction) of the requirements during 2023, following
the decrease of the P2R capital buffer for the Bank at the end of December 2022.
The Bank is still to meet these due to the net loss booked in 2021 (higher-than-initially planned
provisions against legal risk related to FX-mortgage portfolio), 2022 (unexpected introduction of costly
credit holidays for PLN mortgage borrowers) and the fact that an issue of senior non-preferred bonds
on the Polish market initially planned for 4Q21 and was not possible to execute due to a gap in the
Polish bond law.
As a result, the Bank decided to alternatively prepare and launch a new Euro Medium Term Note
Programme (‘EMTN Programme’) programme (details here: Current report on EMTN programme) that
is expected to allow the international issue of senior non-preferred bonds (‘SNP bonds’). On April 6,
2022, the Luxembourg Commission de Surveillance du Secteur Financier, the authority supervising the
capital markets in Luxembourg approved the Bank’s base prospectus for the EMTN Programme
established by the Bank, which was published on the website of the Luxembourg Stock Exchange. Due
to the combination of unfavourable market conditions (for most of 2022, markets were effectively
shut for issuers of SNP bonds from the CEE region) and looming risk of Poland’s government
enforcement of costly extraordinary measures on the banking sector (credit holidays and replacement
of Wibor, among others) and finally, the temporary breach of minimum capital ratios by the Bank in
3Q22, the offer of SNPs bonds could not be started in 2022.
Following the changes in the Polish bond law in May, the Bank started preparations for a domestic
issue, but due to the above mentioned external factors, the decision to officially start the domestic
offering was also put on hold.
The Bank intends to close the MREL gap by the end of 2023 through a combination of organic capital
generation and issuance of debt instruments, if required and market conditions allow.
5.2. LAUNCHING OF RECOVERY AND CAPITAL PROTECTION PLANS
In the current report of July 15, 2022 (Information on expected negative impact of credit holidays on
3rd quarter 2022 results of Bank Millennium S.A. Capital Group and on launching of the Recovery
Plan), the Bank informed that due to costs generated as a result of the above mentioned Act, it could
be reasonably assumed that the Bank will post a negative net result for the 3rd quarter of 2022 and
as a result its capital ratios may fall below the current minimum requirements set by Polish Financial
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Supervision Authority (‘PFSA’). As the emergence of risk of a breach of respective capital ratios
represents a prerequisite stipulated in the art. 142 sec. 1 and 2 of the Banking Act of 29 August 1997
(Journal of Laws 2021, item 2439, i.e. 28 December 2021, as amended), on July 15, 2022 the
Management Board of the Bank took a decision to launch the Recovery Plan, notifying of the fact both
PFSA and Bank Guarantee Fund. Additionally, the Bank has elaborated and submitted to PFSA the
Capital Protection Plan, pursuant to the Article 60 sec. 1 of the Act of 5 August 2015 on
macroprudential supervision of the financial system and crisis management in the financial system
(Journal of Laws of 2022, item 963, i.e. of 6 May 2022, as amended). PFSA approved this plan on 28
th
October 2022.
Both the Recovery Plan and Capital Protection Plan, foresee the increase of capital ratios comfortably
above the minimum required levels through a combination of further improvement of operational
profitability and capital optimisation initiatives such as management of risk weighted assets (including
securitisations). Launching of both plans, triggered various actions aimed at the increase of capital
ratios and operational profitability. As presented in the chapter regarding capital adequacy ratios, in
4Q22 the Bank/BM Group improved capital ratios , bringing them clearly above the updated regulatory
requirements. Assuming no other extraordinary factors, the Bank plans to keep capital ratios above
the minimum required levels throughout the year of 2023. The Bank monitors, on the current basis,
the financial situation and, if needed, will undertake actions to launch additional remedial activities.
As soon as all Recovery Plan leading indicators will become green (‘business as usual’ zone), the Bank
will complete the key milestones of the Recovery Plan. The Bank anticipates that this may occur
around the end 2023 or in the first half of 2024 at the latest, assuming no significant negative
extraordinary events.
More details are available in the risk section of this report
5.3. FX-MORTGAGE LEGAL RISK
On December 31, 2022, the Bank had 16,008 loan agreements and additionally 1,272 loan agreements
from former Euro Bank under individual ongoing litigations (excluding claims submitted by the bank
against clients i.e. debt collection cases) concerning indexation clauses of FX mortgage loans
submitted to the courts (78% loans agreements before the courts of first instance and 22% loans
agreements before the courts of second instance) with the total value of claims filed by the plaintiffs
amounting to PLN2,758.4 million and CHF 201.9 million (Bank Millennium portfolio: PLN2,536 million
and CHF 197.3 million and former Euro Bank portfolio: PLN222.5 million and CHF 4.6 million).
The claims formulated by the clients in individual proceedings primarily concern the declaration of
invalidity of the contract and payment for reimbursement of paid principal and interest instalments
as undue performance, due to the abusive nature of indexation clauses, or maintenance of the
agreement in PLN with interest rate indexed to CHF Libor.
In addition, the Bank is a party to the group proceedings (class action) subject matter of which is to
determine the Bank's liability towards the group members based on unjust enrichment (undue benefit)
ground in connection with the foreign currency mortgage loans concluded. It is not a payment dispute.
The judgment in these proceedings will not directly grant any amounts to the group members. The
number of credit agreements covered by these proceedings is 3 273. On 24 May 2022 the court issued
a judgment on the merits, dismissing the claim in full. Both parties requested a written justification
of the judgment. On 13 December 2022 the claimant filed an appeal against the judgment of 24 May
2022. The appeal has not been served yet to the Bank’s counsel.
The pushy advertising campaign observed in the public domain affects the number of court disputes.
Until the end of 2019, 1,982 individual claims were filed against the Bank (in addition, 236 against
former Euro Bank), in 2020 the number increased by 3,006 (265), in 2021 the number increased by
6,153 (422), while in 2022 the number increased by 5,750 (408).
24
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Based on ZBP (the Polish Banking Association) data gathered from all banks having FX mortgage loans,
vast majority of disputes were finally resolved in favour of banks until 2019 year. However, after the
Court of Justice of the European Union (CJEU) judgment issued on 3 October 2019 (Case C-260/18)
the proportion have adversely changed and vast majority of court cases have been lost by banks. As
far as the Bank itself is concerned, since from 2015 and until the end of 2022, 1,173 cases were finally
resolved (1,111 in claims submitted by clients against the Bank and 62 in claims submitted by the
Bank against clients i.e. debt collection cases) out of which 354 were settlements, 46 were remissions,
53 rulings were favorable for the Bank and 720 were unfavorable including both invalidation of loan
agreements as well as conversions into PLN+LIBOR. The Bank files appeals against negative
judgements of the courts of 1st instance as well as submits cassation appeals to the Supreme Court
against unfavourable for the Bank legally binding verdicts. Currently, the statistics of first and second
instance court decisions are much more unfavourable and its number is also increasing.
The outstanding gross balance of the loan agreements under individual court cases and class action
against the Bank on 31.12.2022 was PLN5,576 million (of which the outstanding amount of the loan
agreements under the class action proceeding was PLN897 million).
If all Bank Millennium’s originated loan agreements currently under individual and class action court
proceedings would be declared invalid without proper compensation for the use of capital, the pre-
tax cost could reach PLN5,499 million. Overall losses would be higher or lower depending on the final
court jurisprudence in this regard.
During 2022 the Bank created PLN1,844 million provisions and PLN173 million for former Euro Bank
originated portfolio. The balance sheet value of provisions for the Bank Millennium portfolio at the
end of December 2022 was at the level of PLN4,986 million, and PLN409 million for former Euro Bank
originated portfolio.
The Bank is open to negotiate case by case favourable conditions for early repayment or conversion
of loans to PLN. As a result of these negotiations and other natural drivers, the number of active FX
mortgage loans decreased by 8,449 in 2021 and 7,943 in 2022. As of end 2022, the Bank had 38,011
active FX mortgage loans. Cost incurred in conjunctions with these negotiations totalled PLN364.5
million in 2021 and PLN515.2 million in 2022 is presented mainly in ‘Result on exchange differences’
in the profit and loss statement, and in 2022 also in ‘Result on modification’ (the values of costs
charged to particular items of the Income Statement due to settlements are presented in Note 14 in
Chapter 13 of the Notes to the Financial Statements).
Finally it should also be mentioned, that the Bank, as at 31.12.2022, had to maintain additional own
funds for the coverage of additional capital requirements related to FX mortgage portfolio risks (Pillar
II FX buffer) in the amount of 1.95 p.p. (1.94 p.p. at the Group level), part of which is allocated to
operational/legal risk.
Detailed data on the number and value of FX mortgage cases and other aspects related to risks related
to this portfolio are presented in Annual Consolidated Financial Report of the Bank Millennium S.A.
Capital Group for the 12-month period ending 31st December 2022.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
6. POLISH BANKING SECTOR AND BM/BM GROUP’S POSITION
Polish banking sector
While 2021, though still disrupted and influenced by next waves of the pandemic, was a year of
recovery and adaption to ‘new pandemic’ reality, 2022 started strong with commercial banks
reporting in 1Q22, a +130% y/y growth of net profit (PFSA’s data for commercial banks segment used
in this section). NII, growing 44% y/y was the main driver. IPS related costs in June’22 (sector overall:
PLN3.2 billion) dented 2Q22 profits, but nonetheless 1H22 net profits (PLN8.8bn) remained well above
these in the respective period of the prior year (up 48% y/y). 3Q22 brought a definite end to this good
performance as significant cost of credit holidays resulted in commercial banks’ 3Q22 net loss of
PLN5.8bn. Consequently 1-3Q22 net profit dropped to a mere PLN3 billion. The previously positive
y/y earnings momentum, turned negative and stood at -66%. Cumulative net profit for Jan-Nov’22
(latest available data; Jan-Nov’22 used throughout this section when referring to 2022 results) period
amounted to PLN9.9 billion and were down 15% y/y.
Bar the significant extraordinary factors, underlying operating trends of the banking sectors continued
to improve during the year 2022. The pace of y/y revenue growth accelerated to 29% in Jan-Nov’22
from 9% in 2021 overall. Interest income, which again became the main source of revenue growth,
was up 55% y/y after the 1% drop in 2021. NIM improved significantly (3,08% vs. 2,07% in 2021). In
contrast, net fees grew 9% y/y following the 16% growth in 2021, while their its share in total income
decreased to 22% from 26% in 2021. Banks continued cost containing initiatives (additional headwind
from IPS costs) but fast increasing inflation and wage pressure translated into 25% y/y growth of opex
after the 1% growth in 2021. Nonetheless, the cost/income ratio for commercial banks combined
improved to 55% from 60% in 2021. The pandemic accelerated sector digitalisation which, among
others, manifested itself through continued branch closures and staff reduction. At the end of
November 2022, the number of banking branches was 4% lower than at YE21, while the number of
staff was flat (staff at branches down 4% y/y though). Risk charges were flat y/y in contrast to 2021
when their 48% y/y drop was one of the main reasons behind the substantial improvement the results
of the sector. Risk charges in Jan-Nov’22 were equivalent of less than 20% of operating profit
compared to over 23% the year before. The share of stage 3 loans decreased to 5.5% from 5.8% at
YE21, while the coverage ratio remained broadly stable at 61%. Sector’s ROE for the 12-months trailing
to November 2022 stood at 4.4% vs. the peak if May at 6.7% and 3.1% at YE21. According to PFSA’s
data, in Jan-Nov 2022, eleven commercial banks posted combined net loss of PLN4.6 billion (nine
banks posted combined loss of nearly PLN4.0 billion in 2021) while their share in total sector’s assets
stood at 16%.
Banking balance sheets grew less than in 2021 (+7% vs. +10% y/y) and much less than in 2020 (+18%)
with inflow of deposits remaining the key driver. The latter again largely came from the corporate
sector but the gap between the growth of corporate deposits (+13% y/y) and retail ones (2%) widened
again from 12%/7% respectively in the preceding year. The over-liquidity of the sector increased
further as evidenced by a further drop of loan/deposit ratio to 70% from 74% YE21 or increase of NSFR
ratio to 145% (end of September 2022 data) from 135% at the end of September’21. The significant
change of deposit mix, witch the much increased share of term deposits (30% of total after nearly
100% growth in y/y in nominal terms) was a peculiar feature of 2022.
The Polish banking sector maintained a very strong capital position, yet all metrics dropped y/y. At
end of September 2022, the equity of Polish commercial banks stood at PLN200 billion (YE21:
PLN206bn) while capital ratios dropped compared to YE21 levels (TCR at 18.1% at the end of
September’22 vs. 19.4% while Tier 1 ratio at 16.2% vs. 17.3%).
2022 brought a continuation of concentration and sector consolidation processes. At end of November
2022, the share of top five largest banks in total sector’s assets was 58% vs. 57% at YE21. The number
of commercial banks remained unchanged at 30 units.
26
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
The Bank’s and BM Group’ position on the market
At end of 2022, Bank Millennium ranked 7th among top commercial banks in Poland by total assets
and deposits. The Bank’s market share in deposits was 5.9% (5.5% at end of 2021) and 5.9% (6.1%) in
loans. Bank Millennium Group had a relatively stronger position in the household segment (loans at
8.2% vs. 8.2% at YE21, deposits unchanged at 6.8%, in particular in mortgage loans segment (8.9% vs.
8.7%), non-mortgage loans (8.8% vs. 8.6%) or transactions made with cards (8.0% in September ’22 vs.
7.8% at YE21). In the companies’ segment, where the Group has a lower share than in the retail
segment (4.0% in deposits and 3.9% in loans), the Group maintains a traditionally above-average
position in factoring products (c.5.9% at YE22). The Group continues to distribute its products and
services via a network of 635 branches (own and franchise ones), as well as through electronic
channels, including cash machines, the Internet, phone and mobile apps.
BM’s market share in key segments/products
27
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
7. STRATEGY AND BUSINESS DEVELOPMENT PROSPECTS
7.1. 2022 2024 STRATEGY AND ITS DELIVERY
In the 2022 - 2024 strategy (‘Strategy’) announced by the BM Group on December 6, 2021 (details
here: 2022-24 Strategy_outline and 2022-2014 Strategy_presentation), the BM Group concentrates on
its response to growing post-pandemic expectations of customers and shareholders. By 2024, we
aspire to reach PLN2 billion net profit (excluding costs related to FX mortgage loans portfolio) and
ROE before such costs of around 14%. The improvement of efficiency ratios and business growth are
to be driven by a continued increase of the number of active customers (to more than 3 million in
2024) as well as enhancements to cost-effective and scalable operational platform (cost-to-income
ratio below 37% in 2024).
At the beginning of Strategy execution, the Bank developed intensive operationalization plan
consisting of interlinked strategic projects and activities grouped in 17 areas (‘Strategic Portfolio’),
together contributing to reach the abovementioned strategic goals. In addition, Strategic Portfolio is
covered by continued monitoring program that is a part of internal management system.
The Bank is also monitoring carefully external factors (i.e. market and business environment), that
can affect the Strategy. The most significant and identified factors are described in other chapters of
this report. However, as these factors represents both potential positive as well negative impacts,
the Bank, as for now, maintains assumptions and goals adopted in the Strategy.
In terms of Strategic Portfolio development, all the 17 areas started to work in 2022. Some of the
products are already implemented and communicated to the market:
successful FX mortgage negotiations process,
new Millennium 360 offer for retail clients,
constant development of the services range provided to microbusiness clients,
new sales and service model for affluent clients,
Buy-Now-Pay-Later service developed with BLIK, or
cash loan process for new-to-bank clients based on PSD2 mechanisms.
28
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Ongoing activities, supported by external environment (without extraordinary items, i.e. credit
holidays) are contributing to the achievement of expected results in most of the defined strategic
goals. Worth to highlight is the above-plan increase in number of retail active clients than expected
in Strategy (in one year the Bank achieved 63% of expected growth), accelerated after the launch of
Millennium 360 offer.
(*) Excluding FX-mortgage book related costs (for 2022 excluding also ’mortgage holidays’ effect and
incorporating hypothetical banking tax effect in 2H22), (**) share of gross loans w/o deduction of allocated legal
risk provisions
7.2. STRATEGIC OBJECTIVES FOR 2023
2023 will be crucial for the Strategy execution in terms of undertaken activities. In particular,
following initiatives are in advanced stage implementation, in line with plan:
transformation of branch network, incl. expansion of ACS (Automatic Cash Service) format
new mobile application for corporate clients,
voice-bot and chat-bot solution in Contact Center processes,
new AML (Anti Money Laundering) solution and operational model,
extended offer supporting green transformation for corporate clients.
29
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
7.3. BUSINESS OUTLOOK FOR 2023
As mentioned at the beginning of this report, after a period of negative reported results, 4Q22 brought
the long awaited black ink at the bottom line. This positive result marks, we believe, a return to
sustainable profitability and steady process of capital recovery as well as improvement of capital
ratios, assuming no other extraordinary events.
2023 will for the BM Group be a year of a balancing act between focus on capital ratios, MREL and
risk management on the one hand and maintenance of growth on the other. We plan to further
increase capital ratios through a combination of profit generation and tight RWA management,
including further loan securitisations.
We expect further growth of active customers, in line with our mid-term strategic objectives. Loan
growth is likely to remain moderate given the meagre near-term outlook for PLN mortgages and the
Bank’s tight control of RWAs. We expect further growth in revenues with NII likely to benefit from
the relatively low base of 1H22. Opex should remain broadly flat owing to the expected drop of
regulatory costs, while admin and HR expenses will likely continue to be driven by double digit
inflation. In contrast, risk cost is expected to increase with retail segment, particularly the non-
mortgage part likely to see most of the impact of the more challenging macro backdrop.
30
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
8. FINANCIAL SITUATION
8.1. PROFIT AND LOSS ACCOUNT
Group's operating income
(PLNmn)
Change
y/y
Net interest income
23.0%
Impact of credit holidays on net interest
income
-
Net interest income without credit holidays
71.8%
Net commission income
-2.7%
Core income
17.0%
Core income without credit holidays
54.4%
Other non-interest income*
-
Total operating income*
12.7%
Total operating income without credit
holidays*
49.9%
(*) Without fair value adjustment of credit portfolio (PLN12.5mn in 2022 and PLN39.9mn in 2021), which is included in the cost of risk line
Net interest income in 2022 reached PLN3 337mn, which means a considerable growth by 23% y/y.
This item was materially affected by the burden resulting from credit holidays for mortgage loans
borrowers imposed by the amended regulations for the banking sector (Act of 7 July 2022 on
crowdfunding for business ventures and assistance to borrowers). The total cost of credit holidays
estimated for 2022 and 2023 and booked by the Group in 2H22 amounted to PLN1 324mn. Net interest
income without the cost of credit holidays would amount PLN4 146mn which means a very high growth
of 72% y/y.
Significant improvement of NII throughout the year with quarterly values reaching the levels not
witnessed earlier in the Bank’s history was mostly correlated with higher market interest rates
reflected in higher Bank’s interest margin.
The series of interest rate hikes (11) by Monetary Policy Council starting from October 2021 materially
improved conditions for banking revenues (base rate increased from 0.1% to 6.75% in September 2022,
i.e. by 665 bps) from very low levels in the first three quarters of 2021 during the period of ultra-
loose monetary policy.
Net interest margin (over average interest earning assets) (NIM) maintained its strong upward trend
until achieving its peak in 3Q22 of 4.79% and it levelled off in 4Q22 reaching 4.63% (without the cost
of credit holidays). The NIM for the whole 2022 reached 4.43% so it was 173 bps higher compared to
2.70% in 2021.
Net commission income in 2022 amounted to PLN808mn and showed a slight decrease of 3% y/y
following considerable contraction of the item in 3Q22 (-13% q/q) resulting mainly from a negative
impact (PLN18.5mn) of provision for reimbursement the clients the commissions for temporary
(bridge) insurance as a collateral of a mortgage loan. The mentioned reimbursement resulted from
amendments to Act on mortgage loan and supervision over mortgage loans intermediaries and agents,
in force from 17 September 2022.. Also on the negative side, fees on management and distribution of
mutual funds and other investment products contracted strongly as a result of unfavourable conditions
on capital markets. On the other hand, the main source of the improvement in the income line was
growing commissions from banking transactions and cards supported by strongly growing fees from
bancassurance activity (+15% y/y).
31
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Core income, defined as a combination of net interest and net commission income, reached
PLN4 146mn in 2022 and grew by 17% y/y. When adjusted by the impact of credit holidays, core
income reached PLN 5 470mn showed strong growth of 54% y/y pointing to high Group’s recurrent
income dynamics.
Other non-interest income, which comprises FX result, results on financial assets and liabilities
(without fair value adjustment on credit portfolio) and net other operating income and costs turned
negative in 2022 and amounted to PLN -137mn. The negative value reflects first of all significant part
of the costs related to amicable settlements negotiated with FX mortgage borrowers charged against
FX income (PLN382mn) and other operating costs lines.
Total operating income of the Group reached PLN4 009mn in 2022 and showed an increase of 13%
y/y and without the cost of credit holidays it reached PLN5 333mn which means a significant increase
by 50% y/y, mainly thanks to strong dynamics of net interest income, becoming the key factor of the
Group’s efficiency improvement.
Total costs amounted to PLN2 093mn in 2022, translating into high 27% increase y/y, mainly due to
much higher contribution to Banking Guarantee Fund (BFG) funds and to the institutional protection
scheme (‘IPS’) established by eight Polish banks. IPS cost for the Bank amounted to PLN276.1mn (pre-
tax), most of which was booked in 2Q22, translating into a 236% y/y growth of BFG/IPS in 2022. Total
costs excluding BFG/IPS fees grew 11% y/y.
Operating costs
(PLNmn)
2022
2021
Change y/y
Personnel costs
(916.1)
(815.3)
12.4%
Other administrative costs
(1 177.0)
(827.0)
42.3%
of which Banking Guarantee Fund (BFG)
fees and IPS contribution
(397.2)
(118.2)
236.0%
Total operating costs
(2 093.2)
(1 642.3)
27.5%
Total costs without BFG/IPS
(1 695.9)
(1 524.1)
11.3%
Cost/income reported
39.3%
46.2%
-6.9 pp
Cost/income adjusted *
36.2%
42.5%
-6.2 pp
(*) without one-off income or cost
Personnel costs amounted to PLN916mn in 2022 and increased by 12% y/y, mainly as a result of higher
base salaries and bonuses compared to the corresponding period of the previous year, which reflects
high inflationary pressure and growing salaries in the Polish economy during the reported period. The
Group adjusts the number of its branches and personnel according to its current needs reflecting the
growing importance of online channels while simultaneously keeping strong geographical presence in
traditional outlets. At the end of December 2022, the total number of outlets was 635 and their
number was reduced by 20 outlets vs. the end of December 2021. The number of Group’s employees
amounted to 6 860 FTEs at the end of December 2022 and in annual terms it was reduced slightly by
82 FTEs (-1% y/y). Without employees absent due to long leaves, the headcount was much lower
(‘active FTEs’), i.e. at 6 325 staff.
Employment
(FTEs)
31.12.2022
31.12.2021
Change y/y
Bank Millennium S.A.
6 578
6 598
-0.3%
Subsidiaries
282
345
-18.2%
Total Bank Millennium Group
6 860
6 942
-1.2%
Total BM Group (active* FTEs)
6 325
6 245
1.3%
(*) active FTEs denote employees not on long-term leaves
32
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Other administrative costs (including depreciation) reached PLN1 177mn in 2022 and recorded high
increase by 42% y/y due to higher contribution to BFG and the Protection Scheme mentioned above.
Other administrative costs without contributions to BFG or the costs of IPS increased by 10% y/y,
mostly due to higher legal and advisory costs and IT and telecommunication costs, compared to the
corresponding period of the previous year. Legal costs resulting from negotiations and litigations with
FX mortgage borrowers are additional burden to this cost group (PLN58.6mn in the reporting period,
not including PLN72.5mn booked additionally in other operating costs).
Cost-to-income ratio for 2022 amounted to 39.3% and was lower by 6.9 percentage points vs. the
level for 2021 (46.2%). Cost-to-income ratio without extraordinary items mentioned above (mainly
legal costs and FX losses related to litigations/settlements with FX mortgage borrowers), reached
record low level of 36.2% in 2022 and was 6.2 percentage points lower compared to 2021 level.
Net profit
(PLNmn)
2022
2021
Change y/y
Operating income without credit holidays
5 332.7
3 558.1
49.9%
Cost of credit holidays
(1 324.2)
0.0
-
Operating costs
(2 093.2)
(1 642.3)
27.5%
Impairment provisions and other cost of risk *
(357.6)
(299.0)
19.6%
Other modifications**
(102.2)
0.0
-
FX legal risk related provision
(2 017.3)
(2 305.2)
-12.5%
Banking tax
(169.1)
(312.6)
-45.9%
Pre-tax profit
(730.8)
(1 000.9)
-
Income tax
(283.8)
(330.9)
-14.2%
Net profit reported
(1 014.6)
(1 331.9)
-
Net profit adjusted***
2 239.1
1 124.3
99.1%
(*) impairment provisions for financial and non-financial assets including also fair value adjustment on loans (PLN12.5mn in
2022 and PLN39.9mn in 2021) and loans modification effect (PLN-24.5mn in 2022 and PLN-12.8mn in 2021)
(**) the value of modification booked in 3Q22 and 4Q22 resulting from amicable settlements with FX mortgage borrowers and
referring to a specific group of such agreements. (PLN-49.7mn in 3Q22 and-52.5mn in 4Q22)
(***) without extraordinary items, i.e. cost (and its adjustments) of credit holidays, FX-mortgage related costs, linear
distribution of BFG resolution fund fee and hypothetical banking tax in 2H22;
Total cost of risk, which comprised net impairment provisions, fair value adjustment of a part of
credit portfolio and result on modifications (excluding the part related to settlements with FX
mortgage borrowers), bore by the Group amounted to PLN358mn in 2022 and was 20% higher than in
2021.
Risk charges for retail segment were the main driver of cost of risk increase and amounted to
PLN351mn in 2022. Risk charge for corporate and other segments amounted to PLN7mn. In relative
terms, the cost of risk (i.e. net charges to average gross loans) for 2022 reached 44 basis points, so it
was 7 basis points higher vs. 2021 (37 basis points).
In 2022 the Group booked in modifications line a part of costs related to settlements with FX mortgage
borrowers in the amount of PLN102mn.
In 2022, the Bank continued to create provisions for legal risk related to FX-mortgage portfolio, which
were a significant item in P&L statement. In 2022 they reached PLN2 017mn (PLN1 844mn excluding
loans generated by former Euro Bank as they are subject to indemnity clauses and guarantees from
Societe Generale). The balance of provisions increased to PLN5 395mn or PLN4 986mn excluding loans
originated by Euro Bank, the latter being an equivalent of 46.8% of the FX-mortgage portfolio
originated by Bank Millennium.
33
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Pre-income tax result in 2022 was negative and amounted to PLN731mn so the loss was by PLN270mn
lower vs. PLN1 001mn loss in 2021. This loss was mostly the result of the above-mentioned
considerably high negative items such as: credit holidays provision, FX-mortgage provisions and one-
off contribution to the IPS. The pre-provision profit (without credit holidays) in the analysed period
amounted to PLN3 240mn and was up 69% y/y.
Banking tax was another burden to operating profit of the Group and in 2022 it amounted to PLN169mn
. On July 15, 2022, in connection with emergence of risk of a breach of required level of capital ratios,
the Bank took a decision to launch the Recovery Plan, notifying of the fact both PFSA and Bank
Guarantee Fund. As a result, during the time of recovery process, the Bank is not due to pay banking
tax.
In 4Q22, the Group reported net profit of PLN249mn for the first time after eight consecutive quarters
of net losses. The quarterly profit allowed to reduce the net loss for the whole 2022 to PLN1 015mn,
so it was much lower (by PLN317mn) than the loss for 2021 of PLN1 332mn. The net loss was higher
than operating loss and pre-tax loss in 2022 due to negative impact of banking tax and corporate
income tax (in the amount of PLN331mn, as most of FX-mortgage legal risk provisions and BFG costs
are not tax deductible). Adjusted for the abovementioned extraordinary items (i.a. cost of credit
holidays and FX-mortgage related costs) the Group would achieve the net profit of PLN2 239mn in
2022, 99% above the adjusted 2021 net profit of PLN1 124mn.
Reported 2022 return on equity (ROE) stood at -17.5% but when adjusted for extraordinary items it
reached 21.5% compared to adjusted 2021 ROE of 11.0% . Reported Return on Assets (ROA) was -
0.9%
The breakdown of Group's Net Profit by the Group's companies is presented in the table below:
Group's profit structure
(PLN million)
2022
Bank Millennium
(1 029.9)
Millennium Bank Hipoteczny (mortgage bank)
(29.7)
Millennium Leasing
42.2
Millennium Dom Maklerski
26.0
Millennium TFI (mutual fund)
11.1
Other consolidated companies
28.9
Summarised profits
(951.4)
Consolidation adjustments
(63.2)
Consolidated Net Profit of the Group
(1 014.6)
34
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Bank's Profit and Loss Account
Changes of particular key items of the Bank’s Profit and Loss Account in 2022 are shown in the table
below.
Bank's operating income
2022
2021
Change
(PLNmn)
y/y
Net interest income
3 237.8
2 614.2
23.9%
Impact of credit holidays on net interest
income
(1 291.6)
0.0
-
Net interest income without credit holidays
4 529.4
2 614.2
73.3%
Net commission income
715.0
716.1
-0.2%
Core income
3 952.7
3 330.3
18.7%
Core income without credit holidays
5 244.3
3 330.3
57.5%
Other non-interest income*
(92.8)
70.4
-
of which dividends
45.6
52.4
-13.0%
Total operating income*
3 859.9
3 400.7
13.5%
Total operating income without credit
holidays*
5 151.5
3 400.7
51.5%
(*) Without fair value adjustment of credit portfolio (PLN12.5mn in 2022 and PLN39.9mn in 2021), which is included in the cost of risk line
The Bank’s 2022 net interest income amounted to PLN3 238mn and increased by 24% y/y, similar scale
as in the Group’s case. The total cost of credit holidays booked by the Bank in 2H22 amounted to
PLN1 292mn. Net interest income without the cost of credit holidays would amount PLN4 529mn which
means a very high growth of 73% y/y and at similar scale as for the Group.
Net commission income stayed flat vs. the value for the previous year. In view of the above, core
income grew 19% year-on-year to reach PLN3 953mn in 2022.
Other non-interest income of the Bank in 2022 was negative and amounted to PLN-93mn first of all
due to the impact of similar extraordinary items as it was described above for the Group (mostly costs
related to FX mortgage loans and settlements with the borrowers). This item includes dividends,
largely from the Capital Group’s subsidiaries (eliminated in reports on the Group level). Dividend
income in 2022 reached PLN46mn, which means a decrease by 13% y/y.
As a result of the evolution of the abovementioned items the Bank’s total operating income in 2022
amounted to PLN3 860mn and grew by 14% y/y (an increase by 51% without credit holidays).
35
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Bank's net profit
(PLN million)
Change
y/y
Operating income
13.5%
Operating costs
28.4%
Impairment provisions and other cost of risk *
22.9%
Other modifications**
-
Provision for legal risk related to FX mortgage
loans
-12.5%
Banking tax
-45.9%
Pre-income tax profit
-
Income tax
-14.3%
Net profit
-
(*) impairment provisions for financial and non-financial assets including also fair value adjustment on loans (PLN12.5mn in
2022 and PLN39.9mn in 2021) and loans modification effect (PLN-24.5mn in 2022 and PLN-12.8mn in 2021)
(**) the value of modification booked in 3Q22 and 4Q22 resulting from amicable settlements with FX mortgage borrowers and
referring to a specific group of such agreements. (PLN-49.7mn in 3Q22 and-52.5mn in 4Q22)
The Bank’s operating costs reached the total amount of PLN2 020mn in 2022 and was 28% higher
compared to 2021. The reasons for the annual increase of costs are the same as in case of the
consolidated data for the whole Capital Group (mainly higher contribution to Banking Guarantee Fund
(BFG) funds and to the institutional protection scheme (‘IPS’) as well as higher inflation-driven
personnel and other administrative costs).
Impairment write-offs and other costs of risk of the Bank were PLN316mn in 2022, which means 23%
increase y/y the similar scale as in the Group’s case.
Besides provisions for credit risk, in 2022 the Bank created a provision for legal risk related to FX
mortgage loans in the amount of PLN2 017mn, which was explained above in the part referring to the
whole Group.
The Bank reported pre-tax loss for 2022 of PLN 765mn and net loss of PLN1 030mn.
Return on the Bank’s assets (ROA) reached -0.96%.
8.1. RESULTS OF BUSINESS SEGMENTS
Bank Millennium recent financial performance is significantly influenced by the costs related to
managing legacy FX mortgage portfolio of loans. To isolate these costs and other financial results
related to this portfolio Bank decided to isolate a new segment from Retail and present it in financial
statements as “FX mortgage”. Such change impacts only results presentation and is not triggering any
organizational changes in the Bank. New segment includes loans separated based on active FX
mortgage contracts for a given period and is applying to portfolios of retail mortgages originated in
Bank Millennium and Eurobank in foreign currencies. This portfolio is expected to run-off in line with
repayments of FX loans and conversions to PLN loans.
Presented below are data regarding the Profit and Loss Account for the Group’s four business
segments: retail segment, corporate segment, FX mortgage loans segment and treasury operations,
assets/liabilities management and the other segment. The retail segment comprises services provided
to individual customers on the mass market, affluent customers, sole traders as well as services to
small companies (with annual turnover below PLN5mn). The corporate segment involves services to
medium and large companies as well as public sector entities. The treasury operations,
assets/liabilities management and other business comprises the Group’s treasury investments,
36
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
interbank market transactions, taking positions in debt securities, brokerage activity as well as other
transactions not classified in the first three segments.
Retail segment
(PLN million)
2022
2021
Change
y/y
Net interest income *
3 088.6
1 847.1
67.2%
Net commission income
597.2
640.0
-6.7%
Other income**
114.3
91.7
24.7%
Total operating income
3 800.1
2 578.7
47.4%
Total operating costs
(1 620.8)
(1 246.4)
30.0%
Pre-provision income
2 179.3
1 332.4
63.6%
Impairment provisions and other cost of risk**
(386.3)
(298.0)
29.6%
Operating profit
1 793.0
1 034.4
73.3%
(*) Part of interest income generated by this segment (so called liquidity premium) has been recognized in the third segment
of “Treasury, ALM and other” in accordance to Recommendation P of the Polish regulator (KNF)
(**) Fair value adjustment of credit portfolio (PLN12.5mn in 2022 and PLN39.9mn in 2021) has been moved to pro-forma cost
of risk. Cost of risk includes also result from modification.
Total operating income of the retail segment in 2022 was PLN3 800mn million, which represents a
very strong increase by 47% y/y. Net interest income of the retail segment recorded a very high growth
by 67% y/y as a result of higher business volumes and improvement in spreads, mostly supported by
interest rate hikes mentioned earlier in the text. Net commission income decreased 7% y/y due to
reimbursement of some commissions to clients and negative trends in fees from investment products,
which was commented earlier with respect to the Group's net fee and commission income. Operating
costs of the retail segment grew by 30% y/y as a result of higher contribution to BFG/IPS and other
cost items, which was commented earlier in the text.
As a result of the abovementioned evolution of operation income and costs, total retail segment pre-
provision income increased very strongly by 64% vs. the level of 2021. The cost of risk of the segment
presented a material increase by 30% y/y.
Operating profit of the retail segment for 2022 - after consideration of the provisions amounted to
PLN1 793mn and showed an exceptionally high growth of 73% y/y.
Corporate segment
(PLN million)
2022
2021
Change
y/y
Net interest income *
836.1
335.3
149.3%
Net commission income
197.0
186.4
5.7%
Other income
93.8
70.0
34.0%
Total operating income
1 126.9
591.8
90.4%
Total operating costs
(268.0)
(235.4)
13.9%
Pre-provision income
858.9
356.4
141.0%
Impairment provisions and other cost of risk**
(3.2)
(1.2)
160.3%
Operating profit
855.7
355.1
140.9%
(*) Part of the interest income generated by this segment (so called liquidity premium) has been recognized in the segment
of “Treasury, ALM and other” in accordance to Recommendation P of the Polish regulator (KNF)
(**) Cost of risk includes also result from modification.
Total operating income of the corporate segment in 2022 stood at PLN1 127mn and recorded a very
high growth by 90% compared to the level of 2021. This was the result of much higher all the income
items presented above, of which net interest income grew exceptionally strongly: +149% y/y, net
37
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
commission income: + 6% y/y and other non-interest income: +34% y/y. Operating costs of the
corporate segment saw a 14% increase y/y.
As a result of the above pre-provision income grew very strongly by 141% y/y. Value of net impairment
write-offs regarding loans to companies presented a low value of PLN3mn in 2022. Taking all above
factors together, the operating profit of the corporate segment saw a very strong increase of +141%
y/y to the level of PLN856mn in 2022.
Treasury, ALM and other segment
(PLN million)
2022
2021
Change
y/y
Net interest income*
(681.1)
431.0
-
Net commission income
0.0
4.2
-
Other income
(47.5)
7.4
-
Total operating income
(728.5)
442.7
-
Total operating costs
(145.7)
(110.9)
31.5%
Pre-provision income
(874.2)
331.8
-363.5%
Impairment provisions and other cost of risk
(3.5)
(7.7)
-54.2%
Operating profit
(877.7)
324.1
-
(*) Part of the interest income generated by other segments (so called liquidity premium) has been recognized in the segment
of “Treasury, ALM and other” in accordance to Recommendation P of the Polish regulator (KNF)
Total operating income of the Treasury, ALM and other segments in 2022 decreased to a negative
value of PLN-728mn, first of all as a result of fund transfer pricing specifics. The income from ALM
operations including from the bond portfolio was also lower. Operating costs grew by 31% y/y.
Operating loss of the entire segment amounted to PLN878mn for 2022.
FX Mortgage
(PLN million)
2022
2021
Change
y/y
Net interest income*
93.6
99.7
-6.1%
Net commission income
14.1
0.0
-
Other income
(297.7)
(154.7)
92.4%
Total operating income
(190.0)
(55.0)
245.4%
Total operating costs
(58.6)
(49.7)
17.9%
Pre-provision income
(248.6)
(104.7)
137.5%
Impairment provisions and other cost of risk
(2 084.0)
(2 297.3)
-9.3%
Operating profit
(2 332.6)
(2 402.0)
-2.9%
(*) Part of the interest income generated by other segments (so called liquidity premium) has been recognized in the segment
of “Treasury, ALM and other” in accordance to Recommendation P of the Polish regulator (KNF)
Total operating loss of the FX Mortgage segment in 2022 was PLN2 333mn, due to high provisions for
legal risk related to the loan book and costs of settlements presented in modifications (total cost of
risk amounted to PLN2 084mn). Moreover, the impact of cost of amicable settlements with clients in
FX income and legal costs in operating costs had additional adverse effect on the financial result.
Operating loss in 2022 was PLN69mn lower vs. the previous year.
38
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
8.2. BALANCE SHEET AND OFF-BALANCE SHEET ITEMS
Assets
The Group’s assets as at 31 December 2022, amounted to PLN110 942mn, and were higher by 7% vs.
the 31 December 2021. Structure of the Group’s assets as well as changes of their particular
components have been presented in the table below:
Group's Assets
(PLN million)
31.12.2022
31.12.2021
Change
y/y
Value
Structure
Value
Structure
(%)
Cash and operations with the Central
Bank
9 536.1
8.6%
3 179.7
3.1%
199.9%
Loans and advances to banks
733.1
0.7%
770.5
0.7%
-4.9%
Loans and advances to clients
76 565.2
69.0%
78 603.3
75.6%
-2.6%
Receivables from securities bought with
sell-back clause
4.9
0.0%
268.8
0.3%
-98.2%
Debt securities
20 470.7
18.5%
18 220.0
17.5%
12.4%
Derivatives (for hedging and trading)
475.0
0.4%
100.3
0.1%
373.7%
Shares and other financial instruments*
153.5
0.1%
167.3
0.2%
-8.2%
Tangible and intangible fixed assets**
1 009.4
0.9%
942.2
0.9%
7.1%
Other assets
1 994.1
1.8%
1 661.7
1.6%
20.0%
Total assets
110 942.0
100.0%
103 913.9
100.0%
6.8%
(*) including investments in associates
(**) excluding fixed assets for sale
The most visible moves within assets in 2022 were growth of cash and balances with the Central Bank
(+PLN6.4bn) and of debt securities (+PLN 2.3bn) whereas loans to customers contracted by c.a.
PLN2bn.
Loans and advances to Clients
Total net loans of Bank Millennium Group reached PLN76 565mn as at the end of December 2022 and
fell by 3% y/y but the loans without foreign currency mortgage portfolio grew 1% y/y. FX mortgage
loans net of provisions decreased visibly during the last twelve months (down 30%) and the share of
FX mortgage loans (excluding these taken over with Euro Bank) in total gross loans has dropped visibly
during the year to 8.1% from 11.4% a year ago (partly due to the fact that most of legal risk provisions
lower the gross value of the loans apart from standard amortisation and earlier repayments).
The net value of loans to households amounted to PLN57 859mn as at 31 December 2022, showing a
decrease of 3% y/y. Within this line, PLN mortgages grew by 4% y/y, although the growth decelerated
visibly in 2H22 as quarterly disbursements decreased materially in high interest rates environment. In
2022 disbursements of mortgage loans reached PLN6.6bn and fell by 33% y/y.
The net value of consumer loans reached PLN15 911mn and grew by merely 0.5% compared to the
balances one year ago. Origination of cash loans in 2022 reached the value of PLN5.4bn i.e. 3%
decrease vs. the accumulated value for 2021 (PLN5.6bn).
Net value of loans to companies amounted to PLN18 706mn as at the end of December 2022 and
decreased by 2% y/y in line with focus on risk weighted assets (RWA) optimisation following capital
constraint.
39
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
The structure and evolution of loans to clients of the Group is presented in the table below:
Loans and advances to clients
(PLN million)
31.12.2022
31.12.2021
Change
y/y
Loans to households
57 859.4
59 545.8
-2.8%
- PLN mortgage loans
35 107.7
33 915.8
3.5%
- FX mortgage loans
6 840.5
9 797.1
-30.2%
- of which Bank Millennium loans
6 240.3
9 046.6
-31.0%
- of which ex-Euro Bank loans
600.1
750.6
-20.0%
- consumer loans
15 911.2
15 832.8
0.5%
Loans to companies and public sector
18 705.8
19 057.5
-1.8%
- leasing
7 029.6
6 805.5
3.3%
- other loans to companies and
factoring
11 676.2
12 252.0
-4.7%
Net loans & advances to clients
76 565.2
78 603.3
-2.6%
Net loans and advances to clients excluding FX
mortgage loans
69 724.7
68 806.2
1.3%
Impairment write-offs
2 459.8
2 440.6
0.8%
Gross* loans and advances to clients
79 025.0
81 043.9
-2.5%
(*) Including, besides provisions for credit risk, also fair value adjustment of loan portfolio presented in fair value as well as
modification. Includes also IFRS9 initial adjustment. Gross loan portfolio in this case presents value of loans and advances
before mentioned provisions and adjustments.
Average interest rate on the Bank’s portfolio in 2022 was 6.8%. This rate reflects net interest income
on hedging derivatives (mainly FX and interest rate SWAPs) regarding loans granted in foreign
currencies, which offsets the nominally lower interest rate on these loans.
Debt securities
Value of debt securities reached PLN 20 471mn at the end of December 2022, which means a visible
increase of 12% y/y. A dominant part of the debt securities portfolio (80.6%) were bonds and bills
issued by the Polish State Treasury and National Bank of Poland (Central Bank). The increase of debt
securities portfolio was a consequence of assets/liabilities and interest margin management policy
and was correlated with the changes of loans and deposits. The share of this group of debt securities
in the Group’s total assets was at 15% at end of December 2022 reflecting a satisfactory liquidity
position of the Group.
More information on debt securities and liquidity management of the Bank can be found in Chapter
8.5. "Liquidity Risk" of the Consolidated Financial Statements of Bank Millennium S.A. Capital Group
for the period of 12 months ending on 31 December 2022.
Derivative instruments
The value of derivatives (for trading and hedging) totalled PLN475mn at end of December 2022
(increase by 374% y/y), and refer to positive valuation of derivatives whereas negative valuation of
derivative instruments is presented on liabilities side. The main component of derivatives are FX
swaps and cross-currency swaps concluded for hedging risks related to foreign currency loans. The
valuation of those instruments depend on changes in FX rates and interest rates level.
More information on derivative transactions of the Bank can be found in the Note 24 and in the Chapter
8.5. "Liquidity Risk" of the Consolidated Financial Statements of Bank Millennium S.A. Capital Group
for the period of 12 months ending on 31 December 2022.
40
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Loans and advances to banks
Loans and advances to banks (including interbank deposits) stood at PLN733.1mn at the end of
December 2022, which means a decrease by 5% y/y . Shares/equities and other financial instruments
Value of equities/shares and other financial instruments amounted to PLN153mn at the end of
December 2022, so it was a minor item in the balance sheet (0.1% of assets) and it decreased by 8%
y/y.
Tangible fixed assets and intangibles and goodwill (investment outlays)
Tangible fixed assets and intangibles and goodwill of the Group amounted to PLN1 009mn at the end
of December 2021 and increased by 7% y/y due to the growth of both tangible and intangible fixed
assets.
Total investment of the Group in 2022 amounted to PLN 179.9mn. Outlays for the Bank’s physical
infrastructure (headquarter modernization, branches, ATMs etc.) amounted to PLN57.2mn and
PLN119.8mn for software and IT infrastructure. Value of other outlays i.e. PLN2.9mn, relates to
Bank’s subsidiaries. The Bank Millennium Group plans investment capital expenditures in 2023 in the
amount of PLN208mn, out of which ca. 71% will be allocated to IT projects (i.e. further internet and
mobile banking developments, capacity extensions as well as regulatory & security projects).
Bank’s unconsolidated assets, as on 31 December 2022 reached the value of PLN110 643mn and were
7% higher compared to the level as at the end of 2021. Structure of the Bank’s assets and changes of
individual components are presented in table below:
Bank's Assets
(PLN million)
31.12.2022
31.12.2021
Change
y/y
Value
Structure
Value
Structure
(%)
Cash and operations with the Central
Bank
9 536.1
8.6%
3 179.7
3.1%
199.9%
Loans and advances to banks
1 410.2
1.3%
943.3
0.9%
49.5%
Loans and advances to clients
75 855.6
68.6%
78 237.6
75.7%
-3.0%
Receivables from securities bought with
sell-back clause
4.9
0.0%
268.8
0.3%
-98.2%
Debt securities
20 403.5
18.4%
18 175.1
17.6%
12.3%
Derivatives (for hedging and trading)
475.1
0.4%
101.0
0.1%
370.2%
Shares and other financial instruments
401.3
0.4%
375.7
0.4%
6.8%
Tangible and intangible fixed assets*
990.4
0.9%
913.8
0.9%
8.4%
Other assets
1 566.2
1.4%
1 193.0
1.2%
31.3%
Total assets
110 643.3
100.0%
103 388.1
100.0%
7.0%
* excluding fixed assets for sale
The key difference between the level of assets of Bank standalone and the consolidated Group is the
value of loans to customers. In the first place it relates to receivables due from leasing company
customers in the amount of PLN7 161mn (although significant part of the said receivables was
acquired by the Bank) and relates to elimination of mutual transactions between the Bank and other
companies from the Capital Group in consolidated financial statements.
Total Loans to customers in the Bank amounted to PLN75 856mn at the end of December 2022 and
decreased by 3% y/y (similar scale as for the Group). Except for leasing receivables, values and annual
changes of other key components of Bank credits are similar or exactly the same as for the Capital
Group.
41
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Value of debt securities in the Bank’s assets reached PLN20 403mn at the end of December 2022. Both
the portfolio dynamics and structure remained similar as in the case of the Group (as described
above).
Equities/shares and other financial instruments presented in the Bank’s financial statements, unlike
in the case of Group reports, incorporated valuation of shares in subsidiaries. The value of this item,
as on 31 December 2022, amounted to PLN401mn, recording an increase by 7% y/y.
The Bank’s fixed assets and intangibles amounted to PLN990mn at the end of December 2022 and
increased by 8% vs. the previous year.
Values and annual changes to other asset groups presented in the table above are similar to the
corresponding items of consolidated Group, as described earlier in this document.
Liabilities
The structure of Group’s liabilities and equity and the changes of their particular components are
presented in the table below:
Group's Liabilities and Equity
(PLN million)
31.12.2022
31.12.2021
Change
y/y
Value
Structure
Value
Structure
(%)
Deposits from banks
727.6
0.7%
539.4
0.6%
34.9%
Deposits from customers
98 038.5
93.0%
91 447.5
94.1%
7.2%
Liabilities from securities sold with
buy-back clause
0.0
0.0%
18.0
0.0%
-100.0%
Financial liabilities valued at fair
value through P&L and hedging
derivatives
939.6
0.9%
757.6
0.8%
24.0%
Liabilities from issue of debt
securities
243.8
0.2%
39.6
0.0%
516.0%
Provisions
1 016.2
1.0%
595.5
0.6%
70.6%
Subordinated debt
1 568.1
1.5%
1 541.1
1.6%
1.7%
Other liabilities*
2 913.9
2.8%
2 277.9
2.3%
27.9%
Total liabilities
105 447.6
100.0%
97 216.7
100.0%
8.5%
Total equity
5 494.4
6 697.2
-18.0%
Total liabilities and equity
110 942.0
103 913.9
6.8%
* including tax liabilities
At the end of December 2022 liabilities accounted for 95%, while equity of the Group - for 5% of total
liabilities and equity capitals.
As on 31 December 2022 Group’s total liabilities amounted to PLN105 448mn and were higher by 8%
relative to their value as on 31 December 2021. The main change to liabilities resulted from material
increase of deposits by PLN6 591mn during the reported year.
Customers’ deposits
Customer deposits constituted the main line item under the Group’s accounting for, as on 31
December 2022, 93% of total liabilities. Customer deposits constitute the main source of financing of
Group’s activities and incorporate, primarily, customer funds on current and saving accounts
as well as on term deposit accounts.
The evolution of Clients Deposits is presented in the table below:
42
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Customer deposits
(PLN million)
Change
y/y
Deposits of individuals
4.2%
Deposits of companies and public sector
15.0%
Total deposits
7.2%
Total deposits amounted to PLN98 039mn as at 31 December 2022 and presented an increase by 7%
y/y.
The main driver of this growth were deposits of companies and public sector, which reached
PLN29 252mn as at the end of 31 December 2022 translating into a strong growth of 15% y/y.
Deposits of individuals reached PLN68 787mn as on 31 December 2022, and increased 4% y/y. Out of
this item, term deposits grew strongly to double their value year-on-year as they became more
attractive to clients along with growing market interest rates whereas current and saving accounts of
individuals fell by 13% y/y.
Average interest rate on all deposits in the Bank in 2022 amounted to 1.49%
Deposits from banks
Deposits of banks, including credits received, as on 31 December 2022, amounted to PLN728mn. Value
of this item increased by PLN188mn (or by 35%) relative to the balance as on 31 December 2021,
mainly in effect of higher, by PLN482mn, term deposits whereas the balance of credits received from
financial institutions decreased by PLN263mn. In 4Q22 the Group took a decision on the earlier
repayment of outstanding loan (in the amount of EUR30mn) granted by European Investment Bank in
2018 to the Bank's subsidiary Millennium Leasing.
Financial liabilities valued at fair value through Profit and Loss Account and derivative instruments
Financial liabilities valued at fair value through Profit and Loss Account and derivative instruments
included, primarily, negative valuation of derivatives for trading or hedging and liabilities resulting
from securities subject to short sale. Value of this item, as on 31 December 2022, amounted to
PLN940mn, recording an increase by 24% relative to the balance as on 31 December 2021, mainly due
to increasing negative valuation of derivatives for trading by PLN254mn y/y. The changes of valuation
(positive and negative) of derivatives has been described in above comments regarding Group's assets.
Provisions
The value of provisions as on 31 December 2022 was PLN1 016mn which signifies strong growth by
PLN421mn or 71% y/y. The reason for the increase was mostly creating new provisions for legal issues,
especially claims related to FX mortgage loan agreements (increase of the balance sheet value by
PLN407mn not including the value of provisions directly allocated to the loans portfolio).
Debt securities issued
Securities issued by the Group amounted to PLN244mn as on 31 December 2022 recording significant
increase by PLN204mn (or 516%) relative to the balance as on 31 December 2021. The increase
resulted from the issue of bonds by the Bank. In 2022 the Bank issued Credit Link Notes in the amount
of PLN242.5mn within a synthetic securitisation transaction related to corporate loans. On the other
hand the bank's subsidiary Millennium Leasing repurchased its securities worth PLN39mn.
Subordinated debt
The value of subordinated debt amounted to PLN1 568mn as on 31 December 2022, and increased by
2% vs. the end of 2021 (a slight difference results from interest accrued and paid). The subordinated
debt line includes ten-year subordinated bonds in PLN at the total nominal value of PLN830mn
43
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
maturing in January 2029 and ten-year bonds in PLN at the total nominal value of PLN700mn maturing
in December 2027.
Equity
As on 31 December 2022, equity capital of the Group amounted to PLN 5 494mn and recorded a
material decrease by PLN1 203mn or 18% y/y. Apart from the net loss incurred in 2022 the main factor
of the decline of equity was a negative valuation of debt securities of PLN165mn and hedging
derivative instruments of PLN22mn since 31 December 2021.
Information on capital adequacy was presented in Chapter 8 of this document and will also be
available in a separate report titled ‘Report on capital adequacy, risk and remuneration policy in the
Bank Millennium Capital Group for 2022’ to be published at a later stage.
The non-consolidated Bank’s liabilities as at 31 December 2022 reached the value of PLN105 239mn
million and were 9% higher compared to the end of 2021. Structure of the Bank’s liabilities and own
equity capitals as well as changes of their particular components are presented in the table below:
Bank's Liabilities and Equity
(PLN million)
31.12.2022
31.12.2021
Change
y/y
Value
Structure
Value
Structure
(%)
Deposits from banks
625.1
0.6%
186.2
0.2%
235.7%
Deposits from customers
98 264.8
93.4%
91 672.3
94.7%
7.2%
Liabilities from securities sold with
buy-back clause
0.0
0.0%
18.0
0.0%
-100.0%
Financial liabilities at fair value
through P&L and hedging derivat.
939.5
0.9%
758.0
0.8%
23.9%
Liabilities from issue of debt
securities
243.8
0.2%
0.0
0.0%
-
Provisions
1 015.3
1.0%
594.4
0.6%
70.8%
Subordinated debt
1 568.1
1.5%
1 541.1
1.6%
1.7%
Other liabilities*
2 582.3
2.5%
1 985.8
2.1%
30.0%
Total liabilities
105 238.8
100.0%
96 755.9
100.0%
8.8%
Total equity
5 404.5
6 632.2
-18.5%
Total liabilities and equity
110 643.3
103 388.1
7.0%
(*) including tax liabilities
The value of customer deposits of the Bank reached PLN98 265mn as on 31 December 2022 and was
higher by PLN226mn than the balance for the Group (mainly effect of intra-group elimination).
Deposits, similar to the Group’s case, grew by 7% y/y.
The values and annual changes of other key items of non-consolidated Bank's liabilities are similar to
those of their equivalents in the consolidated reports for the Group, as discussed above in this part
of the report.
Bank’s equity, as on 31 December 2022, amounted to PLN5 404mn and recorded a decrease by 19%
y/y (similar level of decline as in the case of Group’s consolidated equity).
44
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Contingent liabilities
The structure of contingent liabilities of the Group is presented in the table below:
Group's Contingent Liabilities
(PLN million)
31.12.2022
31.12.2021
Change y/y
(%)
Total contingent liabilities
15 162.3
16 007.9
-5.3%
1. Liabilities granted:
12 830.5
13 882.1
-7.6%
a) financial
10 782.6
12 034.7
-10.4%
b) guarantees
2 047.9
1 847.4
10.8%
2. Liabilities received:
2 331.9
2 125.8
9.7%
a) financial
6.9
40.0
-82.8%
b) guarantees
2 325.0
2 085.8
11.5%
Through these operations the Group executes transactions generating conditional liabilities. The main
items under conditional liabilities (granted) are as follows: (i) financial liabilities mainly relative to
loan prolongation (including, inter alia, not utilised credit card limits, not utilised overdraft facilities,
not utilised tranches of investment loans) and (ii) guarantees, including mainly guarantees and letters
of credit issued by the Group (to secure performance of obligations undertaken by Group’s customers
vis a vis third parties). Granted conditional liabilities result in Group’s exposures to various risks,
including credit risk. The Group creates provisions against irrevocable risk based conditional liabilities
booked in the line item “Provisions” on the liability side of the balance sheet.
As on 31 December 2022, the total value of conditional liabilities of the Group amounted to
PLN15 162mn, including liabilities granted by the Group at the level of PLN12 830mn. In 2022, the
value of conditional financial liabilities granted by the Group decreased by 8%, mainly financial
liabilities, which fell by 10% due to lower value of commitments related to lending activity, whereas
guarantees grew by 11%.
More information on the issue of conditional liabilities can be found in Chapter 12 of the Financial
Statements of Bank Millennium S.A. Capital Group for the period of 12 months ending on 31 December
2022.
45
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
9. PRESENTATION OF BUSINESS ACTIVITY
9.1. INNOVATION AND HIGHEST QUALITY OF POSITIVE CUSTOMER
EXPERIENCE
The rapidly changing environment had a major impact on the Bank's activities in 2022 in the customer
service area, scope and quality of products and services. The starting point was a thorough analysis
of market trends, new needs of customers and approach to banking.
2022 was a time for Bank Millennium to further increase the availability of services in remote
channels. The bank focused on strengthening customer self-service while providing employee
support. Effectively and in line with customers' needs, the Bank combines modern ways of banking
through a mobile application or online banking with permanent access to highly qualified branch and
telephone advisors in all business lines. We also increased the availability of Voicebot and chat to
support customers, thus complementing other contact channels. The dynamic development of remote
advisor services, also in the affluent customer area, has increased the convenience of access to the
bank's services and products.
Bank Millennium makes sure that a customer's transition to the world of electronic banking brings
a positive experience and a well-founded confidence in the right choice and the benefits.
The Bank is paying a lot of attention to proper education of customers and employees about the
possibilities of electronic tools. We also focus on the risks that users may encounter in the digital
world. We make sure that both customers and employees are well prepared for the new challenges
behind digitalization. Bank Millennium is implementing projects focused on the customer perspective
in the area of security.
Another factor influencing the improvement of customer service in remote channels was the
integration of contact channels and an even better flow of information about customer needs. The
solutions developed on the branch service - remote service line, allow customers to move seamlessly
between service channels and to complete a transaction, including one started in another contact
channel. Increasing flexibility and a comfortable transition between contact channels, provides
customers with a sense of consistent service and, therefore, comfortable banking.
The outbreak of the war in Ukraine was extremely challenging for the bank, especially for branch
employees and remote contact channels.
Bank Millennium has taken measures to make it easier for Ukrainian citizens to open a relationship
with the bank fast. We simplified account opening procedures and prepared materials and
communication in Ukrainian. This enables convenient and fast use of banking products.
In addition to support at branches, customers can also count on the assistance of helpline consultants
who speak Ukrainian.
The Bank has strengthened the standard of the branch host. It is important for the proper organization
of the customer's visit to the branch - time and comfort of service, but also in the process of
digitalization and self-service. The task of the host is to redirect the customer appropriately - to a
specific employee or digital channel and to educate properly.
Bank Millennium has introduced a new offer of the Millennium 360 account, which meets the
current needs and expectations of our customers. The model for opening a relationship with the
bank in standard branches and at Millennium Mini stands has changed accordingly.
Bank Millennium is continuing its efforts in the area of increasing customer satisfaction also in terms
of clarity of communication and simplification of language.
We aim to make plain language a standard in Bank Millennium. The activities focus not only on new
texts, but also on after-sales communication to current customers. We are simplifying the texts
communicated to customers at different stages of the relationship - from account opening to
information on products they already own.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
In 2022, Bank Millennium conducted quantitative and qualitative research in the area of market trends
and specific product and service topics. Information was also provided by projects using the service
design method, in which a full understanding of customer needs is key. These projects supported
improvement of the service quality and the development of the product offer.
The research was carried out on samples of retail customers, corporate customers, affluent customers
(Prestige) and micro-enterprises (Small Business):
- 31 research projects conducted,
- 3,890 Mystery Shopping visits.
Building processes and solutions based on the customers’ perspective translates into customer loyalty
and satisfaction as well as positive banking experience. According to the results of the internal
satisfaction survey, 93% of retail customers were satisfied with their cooperation with Bank
Millennium, and the level of willingness to recommend Millennium among retail customers remained
stable - the NPS indicator in 2022 was 50. Satisfaction and loyalty of corporate customers is also at a
stable level - NPS was 46 (compared to 49 in 2021).
Bank Millennium's quality measures were recognized in one of the most prestigious rankings of service
quality - the Newsweek survey. Bank Millennium took first place in the remote module and second
place in the traditional banking category. The bank was also ranked on the podium in the 'Bank most
appreciated by customers' survey conducted by ARC Rynek i Opinia.
9.2. RETAIL BANKING
Current Accounts
A key project of 2022 was the launch of the new Millennium 36account, created on the basis of
years of experience and research with customers.
The Millennium 360° account responds to customers' digital and technology needs. It offers a wide
range of opportunities for people who, above all, value high quality service and the ability to use one
of the best and fastest growing mobile applications on the market.
Millennium 360° account is unconditionally free in terms of maintenance. In addition, after fulfilling
a simple condition, debit card service, BLIK contactless payments are also for 0 PLN, also withdrawals
from all ATMs in Poland and abroad are commission-free. An important new element of the account
is currency services - Currency Limit, under which the customer can pay in any currency without the
bank's margin for currency conversion up to PLN 1k, at an attractive rate of the payment organization,
and Currency Package, which the customer can turn on conveniently in the mobile app.
Another important factor was the implementation of the "Shopping Refunds" service to the account,
which helps customers save during ecommerce purchases. Through the bank's mobile app or Millenet,
customers have access to 800 online stores where they can receive up to 25% of the purchase value
refunds.
Sales of current accounts in 2022 amounted to 464k. The number of accounts in the Bank's portfolio
exceeded 3.39 million, the largest part of which is Konto 360º. After Q3 2022, the Bank achieved a
market share measured by the number of accounts at the level of 9.10% (according to the PRNews/Puls
Biznesu report).
The promotion and acquisition of Millennium 360º Accounts in 2022 was supported by:
advertising campaigns on television and the Internet;
activities using the goodie shopping application and in cooperation with external web portals
- nearly 30% of Millennium 360 accounts were opened online;
new editions of the "Like it? Share it!" recommendation program.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Saving and Investment Products
Year 2022 was a period of fast increase of market interest rates and dynamic changes in terms of
retail deposits. War in Ukraine outbreak in 1st half of the year increased uncertainty and made part
of the clients to withdraw money from the bank system whereas ease of pandemic restrictions
increased clients’ expenditures. These factors resulted in drop of retail deposits on the market by
almost PLN14bn during first 6 months of 2022. During 2nd half of the year market interest rates were
still increasing which caused increase of rates on saving products on the market which became more
and more attractive to clients. During July-November 2022 retail deposits on the market increased by
over PLN42bn. During whole 2022 volumes were transferred from current deposits to time deposits.
Volume of current deposits on the market decreased during Jan-Nov 2022 by PLN113bn whereas time
deposits increased by PLN142bn.
Given the market environment, Bank Millennium focused on enhancing deposit offer both on saving
accounts and on time deposits with support of many marketing campaigns. We have continued to
acquire new volumes mainly on Profit saving account but also on new money time deposits.
Furthermore we have improved retention offers both in digital channels and branches.
Since many years we work to improve digitalization of our clients. In 2022 this process was supported
among others by introducing opening of new money time deposit Horyzont Zysku to mobile application
or enabling clients to use mobile authorization for opening time and structured deposits.
Total retail deposits in Bank Millennium in 2022 increased by PLN2.7bn while 1st half of the year
finished with drop of PLN1.1bn (due to war in Ukraine mainly). At the end of 2022 retail deposits
(individual clients and microbusiness) were at PLN73.3bn and market share at the end of December
2022 was 6.8%.
In terms of investment products year 2022, especially 1H22, was time of deterioration on global
capital markets. All asset classes, apart from some commodity funds, recorded very severe value
depreciation and provoked clients to increased redemptions.
The Bank continued its strategy to offer diversified portfolio of investment products including both
own solutions and products offered by external partners. Depending on client segment the offer
included structured products, mutual funds and bonds.
Due to negative and unstable situation on financial markets Bank concentrated on developing solutions
regarding regular investments. In Feb’22, the Bank introduced new investment advisory service based
on selected and adjusted Millennium TFI funds which in easy and convenient way enables customers
entrance to investment products especially through regular investments even of small amounts. This
service was enhanced during 2022. Additionally, new functionalities facilitating regular investing in
participation units of mutual funds were also added.
The Bank, in cooperation with Millennium TFI, refreshed the basic product offer by including ESG
aspects. Investment goals of three Millennium TFI funds (offered also within the investment advisory
service) have been extended by adding a new goal regarding promoting environmental and social
aspects and including those aspects in the criteria of selecting investments and applied investment
constrains.
In order to make the offer more attractive, during the year the Bank launched cyclical promotions of
funds with regard to the fee for their purchase. A special strategy was also continued to reward use
of remote channels by reducing to 0% the handling fee rates for purchase of selected TFI funds through
Millenet and Mobile Application.
Due to difficult situation on capital markets and seek for stability by clients, Bank strengthened the
offer of structured deposits and introduced products with full capital protection and guaranteed
minimal profit irrespectively of market situation. This resulted in doubling structured deposit portfolio
in 2022.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
The Bank continued the process of digitizing its investment product offering and optimizing sales
processes using modern tools. The Bank extended also a list of saving and investment products for
which there is a possibility to conclude transactions using the customer's phone and Mobile Application
i.e. in fully paperless process.
Cash Loan
In 2022, cash loan sales reached PLN5.4bn. Estimated by the Bank sales of cash loan on the Polish
market in 20222 decreased by over 2% as compared to 2021. Despite the decline in sales on the
market, the Bank managed to increase its market share to nearly 11% and also increased its market
share in the portfolio of active loans. Portfolio market share at the end of November amounted to
9.1%.
The bank introduced many improvements promoting innovation, digitization and automation of its
offer and customer service.
In November 2022, Bank launched an innovative option of granting online cash loan to new customers
without any relationship with the Bank before. This process, from the creation of the application to
the disbursement of funds, is handled only digitally and automatically, without the involvement of
the Bank's employee. This process is adapted both to more traditional users using a PC and a standard
browser, as well as mobile-only customers. Additionally, the process uses a possibility to identify both
the client and his income through PSD2 and to download the history of the client's account kept in
another bank. This feature significantly shortens and simplifies processes of granting a loan on-line.
Significant and growing role of remote channels confirms further successes in the digitization of credit
processes. Already 2/3 of loan agreements are signed in remote channels, and compared to the
previous year, this is an increase of nearly 23%. This also proves that the Bank's customers willingly
take advantage of such a possibility, it is convenient, useful for them, saves time, and electronic loan
documents are becoming a standard.
The Bank also dynamically developed the sale of loans in the franchise channel, reaching to customers
outside large urban agglomerations. The year-on-year increase in sales in this channel amounted to
almost 20%.
Overdraft
In 2022, both the portfolio of customers with an overdraft limit and the total debt balance were in
line with market trends and did not change significantly.
Bank maintained a stable market share of 13%. The source of this result was an attractive offer, with
a 7-day grace period appreciated by customers.
Active sales were supported by marketing campaigns addressed to new customers. This offer gave
customers possibility to use the product in the first year without additional costs, thanks to the PLN
0 commission for setting up the limit. The terms of this offer were among the most attractive on the
market.
Insurance products (bancassurance)
In 2022, the Bank continued to offer life and non-life insurance in branches and digital channels.
Adjusting insurance product offer to meet customer expectations observed in the post COVID
pandemic period. The Bank's customers were able to use a wide range of insurance products offered
by Bank Millennium in cooperation with many Insurers. The distribution of insurance related to cash
loans and mortgage products had a significant share in the revenues from bancassurance.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Bank Millennium initiated also analysis and preparations for the business model adjustments resulting
from publication of a draft of the Recommendation U amendment by the regulator.
Payment cards
2022 was another year of significant growth in the payment card portfolio, in terms of the number of
cards issued and transactions, as well as further development of the product offer.
The debit card offer includes new VISA and Mastercard cards issued to the new Millennium 360
account. These cards are distinguished by a modern design, attractive multi-currency solutions and
support for people with disabilities (a special notch on the card facilitates its use by visually impaired
people). The currency package added to the cards enables the conversion of foreign transactions in
any currency at attractive exchange rates of payment organizations. For transactions up to PLN 1,000
per month, the user does not pay additional currency conversion commissions, and for higher
expenses, one can activate an additional paid package that provides unlimited spending without
currency conversion commissions.
The Bank's debit card portfolio at the end of 2022 amounted to 3.2 million cards and increased by
approx. 200,000 cards during the year (+6.5%). At the same time, spend made with debit cards
increased by over 17% y/y, reaching the level of nearly PLN70bn.
The currency package described above has also been introduced for credit cards, and is available for
all types of cards. Customers were also provided with extended installment options, enabling
installments for all types of transactions made with credit cards.
The credit card portfolio remained at the level of 485 thousand. cards, which, with the declining
number of credit cards on the market, allowed Bank Millennium to increase its market share to 8.38%.
Market share for credit card sale amounted to approx. 12% on average. Thanks to intensive portfolio
activities, portfolio spend increased by over 15% y/y, and Bank Millennium's market share in this
respect increased to nearly 10%.
Mortgage
2022 was a difficult year for the area of mortgage loans. Number of applications on the market for
new mortgage loans decreased significantly (down by over 50% y/y) and the value of granted loans
(down by over 46% y/y). Sales of Bank Millennium were subject to similar trends, however, the
decrease of its originations was smaller than the decrease of the market overall. The Bank maintained
one of the leading positions on the market (ranked #4) with a market share of almost 12.8% in sales.
The Bank concluded nearly 17.8 thousand contracts with a total value of PLN5.53bn, with value of
loans disbursed at the level of almost PLN6.6bn.
Bank focused on implementing several regulatory projects. In accordance with the assumptions and
deadlines defined in legal regulations the Bank implemented the "Statutory credit holidays", enabling
its customers to suspend mortgage repayments by applying for the credit holidays in digital channels
- Millenet or at any branch of the Bank. Customers were also offered the process of submitting an
applications for support from the Borrower Support Fund in digital channels.
Throughout the year, the Bank worked on increasing the attractiveness of the mortgage loan offer
and continued streamlining the credit granting process. Bank introduced a mortgage credit with a
periodically fixed interest rate for credits disbursed in tranches. This allowed for increase the share
of credits with a periodically fixed interest rate in new sales to over 67%.
Thanks to these activities and an attractive price offer, the Bank took leading positions in many
comparisons and rankings of mortgage loans, including: Bank Millennium placed in the 1st League in
the contest "Moje Bankowanie - The Best Mortgage Service”.
The Bank's lending campaign, similarly to the previous year, was based on the offer of unconditional
0% commission for granting a loan and 0% commission for early and full repayment of the loan.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
The Bank continued its efforts to further reduce the portfolio of loans in CHF. It offered customers
with loans in CHF individual terms, negotiated with the customer, which favored currency conversions
and partial and full repayment of these loans.
Prestige and Private Banking segment - offer for an affluent clients
Prestige is an offer addressed to customers with min. PLN200 thousands assets or PLN10 thousands
monthly inflow. In 2022, the Bank continued its strategy of serving affluent customers via remote
channels. Both traditional and remote service models offer access to an individual expert, supporting
clients in daily banking and important financial decisions with parallel digitalization process. The offer
includes advanced investment products, provided by Polish and foreign investment funds, as well as
structured products with a guarantee of capital protection. In 2022, the bank, in cooperation with
Franklin Templeton, offered Prestige customers access to new global solutions based on investment
funds. Wealthy clients also have wide access to convenient forms of financing their needs.
The condition for entering the Private segment is PLN1 million assets. Private Banking customers can
use Millennium MasterCard® World / Elite credit cards with access to the World / Elite Privileges
Program, insurance package as well as Assistance and Concierge packages. In the Private segment,
the number of clients at the end of December 2022 was stable at the level of 4 thousands.
At the end of 2022, the Bank was covering almost 94 thousands clients under the affluent service
model.
Biznes Client segment
Business offer is addressed to individuals running sole proprietorship businesses, partnerships and
commercial law companies with annual revenues up to PLN5 million.
In 2022, 32 thousands business current accounts were opened as result of:
the possibility of opening company accounts in the Millenet for existing customers and the
possibility of setting up a company account remotely using open banking for new customers
of the Bank.
functioning of special offers for customers opening accounts online and new Biznes customers
increase in the level of cross-selling of business accounts in the Bank’s branches.
In 2022, 52% company accounts were opened in digital channels.
In the end of 2022 was launched a new service Company Opening in Mobile and Millenet. Individual
clients can register an own company without necessity of visiting office. For each newly created
company Bank opens a company account with debit card.
The Bank offers a broad range of transaction banking and credit products to Biznes clients, in
particular an attractive leasing offer as well as modern internet and mobile banking services.
Mid 2022 Bank Millennium introduced to the offer Millennium POS application. It is a digital tool for
Biznes segment, which replace a traditional terminal. Application allows to accept cashless payments
anywhere and anytime.
The value of loans granted in 2022 for Biznes segment customers increased by 49% compared to 2021
and reached the level of PLN639 million as result of:
further increase in the use of de minimis guarantees. In 2022 87% of loans Was covered by de
minimis guarantee from Bank Gospodarstwa Krajowego.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
launching the process of selling cash loans in digital, in which customers apply and sign loans
agreements in pre-approved model.
creating an Team of Remote Biznes Experts, which deals with active sales and customer
support in the process of granting loans in digital banking
In 2022 over 50% of all credits agreements were signed in Millenet or Mobile.
Mobile and online banking
Bank Millennium's electronic channels, especially the mobile app, are steadily gaining importance and
are already the primary channel for customers to access the bank's service. Over the past five years,
the number of customers active in digital channels has doubled. We ended 2022 with more than 2.5
million such active users. Of these, more than 2.2 million users log into the bank on mobile devices,
which shows the growing importance of the mobile app over the past few years. Throughout 2022,
customers logged into the app as many as 732.3 million times.
Active users of digital channels
2022
2021
change
Active digital users
2 519 181
2 263 233
+11%
Active mobile banking users
2 240 077
1 920 883
+17%
BLIK payments users
1 675 000
1 326 946
+26%
The banking app, not long ago still seen as a product or service, today is gaining a much larger role
of creating experiences and supporting the image of the entire bank. The constant competition for
banks in the area of mobile banking are fin-techs, whose applications offer simple and quick solutions,
and non-bankish communication. Therefore, in the strategy for the development of electronic
channels, Bank Millennium focus on the mobile channel and supports solutions that allow the customer
to make a payment from start to finish in one place, without logging into external services or
applications. In 2022, we put even more emphasis on simplifying processes accessible remotely and
creating communications according to the Plain Language standard. In digital channels, we provide
easy access to non-banking services (VAS). At the same time, we make sure that remote channels
work seamlessly with traditional channels, where the consultant plays the main role.
The year 2022 also brought new challenges related to the outbreak of war in Ukraine and the influx
of refugees. Ukrainian citizens have become a new and large group of customers who use banking on
a daily basis. And we are aware that this group requires a special approach and even greater attention.
Building a positive experience in daily banking
We live in a time when a smartphone filled with apps is always with us. Nowadays, users, especially
those of the Millennials or Generation Z, evaluate a bank primarily through the mobile app, its design,
ease of use or availability of services. Simple and transparent processes, self-service, and, in case of
difficulties, quick contact with a consultant via chat - these elements determine the popularity of
Bank Millennium's mobile appl, which scores high ratings in app stores (4.8 in Google Play and App
Store, and 4.9 in Huawei AppGallery).
PERSONALISATION. Through a mobile app, the bank can accompany the customer in almost every
moment of life. Customers today expect solutions tailored to their expectations and lifestyles, and it
means personalization of services. To make this possible, we try to learn as much as possible about
them. We collect and analyse data, and based on it we can tailor services and communication content
to the customer. Through analytics, we anticipate needs and respond to changes in user habits. We
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
pay special attention to present offers that can really interest them. If we see that a customer is
planning a trip, we offer him travel insurance. If she has children, we remind her of the deadlines for
applying for family benefits. When he runs out of funds, we adjust the overdraft limit offer. In 2022,
we also expanded onboarding processes for new customers to make their first weeks after account
opening as easy as possible.
USER EXPERIENCE. At Bank Millennium, we don't just observe, but first and foremost listen to our
users. We know that customer experience today is what determines the advantage of a solution over
other similar ones. Several years ago, as the first bank in Poland, we built our own UX Lab and UX and
UI design team. Together with clients, we design and test our solutions to make the use of banking
products and services as convenient and intuitive as possible. We make sure that the interaction and
graphical interface are in line with their expectations. At Bank Millennium, we design our digital
services taking into account that most users will use them on the phone screen (mobile first design).
We use AWD technology, so that new services can be easily adapted for use on smartphones, at the
same time without putting additional strain on the application itself. We are currently working on the
Design System, which will allow us to design interfaces more and more efficiently and provide users
with the ability to customize the view according to individual or special needs (dark theme, font size,
contrast).
SECURITY. We have added a process in the app for securely recovering a forgotten login PIN. We also
introduced additional safeguards for the passwords chosen: customers cannot set their date of birth
or PESEL number as a password. The mobile app was used in the design of the anti-vishing mechanism,
which was made available to customers in May 2022. During a conversation with a bank consultant,
customers can easily verify their identity. All he has to do is ask for a push notification in the app. In
the notification, he will find the name of the bank employee and the exact date of the contact. We
also conduct regular education campaigns on cyber security in digital channels, and in 2022, as part
of the "Spr@wdzam" campaign, we provided quizzes and videos on the bank's website where customers
can test and expand their knowledge in this area.
PAYMENTS. In the past year, we have encouraged customers to use biometrics-based solutions, paying
with their phone or confirming transactions directly in the app. In 2022, more than one million
customers were registered for services that enable contactless payments by phone. Bank Millennium
customers can use three technologies: Apple Pay, BLIK contactless payments and HCE technology. We
have also implemented additional anti-fraud mechanisms to react to suspicious transactions using
Apple Pay.
A positive experience in using the app makes customers want to return to it. This is how we build
their loyalty and foster openness to the innovations we offer them.
Bank Millennium's digital channels are also recognized in independent rankings. In 2022, the
undisputed biggest success was winning the main award in the Newsweek magazine ranking (Przyjazny
Bank Newsweeka) in the "Remote Banking" category, as well as the top position in all five
subcategories.
Digital channels share in sales and acquisition is growing
Bank Millennium's electronic channels provide access to the bank's key processes, such as opening an
account. In the mobile application and Millenet, the customer will also easily use credit products,
deposit or invest his savings.
ACCOUNTS. New customers can use a selfie process in the app and a process on the website, based
on open banking, in which identity is confirmed by logging into another bank. The 2022 "selfie" process
has been embedded directly into the app and improved in cooperation with Onfido, a global leader
in verification and authentication. In 2H22, growth in the number of current accounts opened online
was 47% compared to the same period a year earlier. Customers can also open another current
account, savings account, foreign currency account, business account or junior account through
electronic channels.
53
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
In April 2022, Bank Millennium introduced the new Millennium 360°, a personal account closely linked
to services in digital channels. The account and add-ons can be easily managed online:
Cashback - the new launch of the goodie program. After logging into the account, in the
Cashback tab, the customer will easily go to his favourite online store and shop with cashback.
More about the service in the e-commerce section.
Currency Limit - payments of up to PLN 1,000 per month in any currency without the bank's
additional margin for currency conversion. After logging into the account, the customer will
easily check the level of the used limit.
Currency Package - unlimited transactions in other currencies without currency conversion
margins. The package works like a subscription and renews automatically. It is valid on a
weekly basis, so customers can conveniently use it, for example, during holiday trips, and
when they return they can turn off the service on their own in the mobile app or Millenet.
Both the limit and the currency package can be used in stationary stores (card and phone
payment) and online.
CREDIT PRODUCTS. The share of electronic channels in the volume of loans sold exceeded 81% in
3Q22, and remained at this level in 4Q22 as well. This figure has grown steadily for several months,
thanks in part to a hybrid sales model in which electronic and traditional channels complement and
support each other. In 2022, we also implemented an application process on the bank's website for
new customers and linked credit processes even more strongly to open banking.
MORTGAGE LOAN. A challenging project for the bank in 2022 was the application for statutory credit
vacations. We offered customers an intuitive and transparent application that they could fill out in
Millenet. In addition, we made available online the application for assistance from the Borrower
Support Fund (Fundusz Wsparcia Kredytobiorców), which previously could only be submitted at a bank
branch.
SAVINGS. We support customers in multiplying their savings, so in 2022 we offered customers new
opportunities in this area. The bank has prepared a special interest rate on the savings account for
customers who bank actively. The Lokata Horyzont Zysku Deposit - previously available in Millenet -
has appeared in the mobile app. We also introduced a special term deposit offer available only through
electronic channels. The share of digital channels in term deposit sales was as high as 96% in 4Q22.
INVESTMENTS. At the beginning of 2022, we made the investment advisory service available in
electronic banking. Thanks to it, customers who have not invested before can take advantage of the
recommendations and start their investing adventure in the app and Millenet. Customers can also set
up or change a standing order for their investment within the Millennium Investment Plans and
Investment Objectives they have set up through the investment advisory service. In 2022, we
implemented new tools that facilitate flexible investment management. Customers can respond to
changes in the environment - conveniently change investment funds and modify their investment
strategy on their own.
Value Added Services
Access to an account in an app anytime, anywhere - this is already a market standard. Bank
Millennium's strategy is to build an application that will become the customer's constant companion
and the centre of managing everyday life. Finance permeates many spheres of our lives, which is why
we have been offering customers value-added services in the mobile app for years and adding new
ones every year. Directly through the app they can already, among other things, pay for parking, buy
insurance, and even choose movie and theatre seats when buying tickets.
TOP-UP CODES. In May 2022, we made the purchase of recharge codes for online services, games,
streaming and sales platforms available in the app. The codes are divided into categories: games,
multimedia, shopping and office applications. The customer chooses not only the service provider,
but, depending on availability, also the product variant (e.g. recharge for PLN20). Customers do not
have to add payment card in external services and have codes from multiple sources in one place,
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
and during the transaction they use only one, secure and familiar bank application. We also made
recharge codes available in the app for children 7-12 years old. This solution made it to the finals of
the Informa Banking Tech Awards ranking.
E-TOLL. In November, in cooperation with Blue Media SA, we expanded the Motorways service with
purchase of e-tickets for sections of state highways: A2 Stryków-Konin and A4 Wrocław-Sośnica. The
toll payment is simple and intuitive, and customers do not need to install additional applications.
Bank Millennium is one of the few that has made this service available to customers.
E-ADMINISTRATION. In 2022, the mobile application was enriched with the MilleAdministration tab,
previously available only in Millenet. In this section, customers can use services such as Millennium ID
(a service based on mojeID solution), which allows them to confirm identity and sign contracts with
commercial providers online, as well as manage official matters remotely. In addition, in the
application customers can fill out and send applications for family benefits: Family 500+, Good Start
300+, Family Care Capital (RKO), nursery subsidy.
In December 2022, in the MilleAdministration tab we added another important option - the ability to
set up a sole proprietorship and a business account on one simple online form.
Open banking
For the past 3 years, we have been intensively developing our open banking services. We started by
providing a production API and a number of sales processes, which brought the bank international
recognition in 2020-2021 (Global Finance magazine and Celent Model Bank awards). Currently, in
addition to the account aggregation and payment initiation service, we use open banking services in
5 sales processes (including individual and corporate account opening) and in personalized campaigns
to customers.
EXPANDING EXISTING SERVICES. In 2022, we added two new banks - Credit Agricole and Getin Bank
(now VeloBank) - to our account aggregation service and in our sales processes with AIS. After these
changes, our account aggregation service, Finance 360º, includes 11 of the largest Polish banks (Alior
Bank, ING Bank Śląski, mBank, Bank Pekao, PKO BP, Santander, BNP Paribas, Inteligo, Citibank, Credit
Agricole, VeloBank). The Finance 360º service has also been expanded with option to read recent
transfer recipients, based on a specially designed algorithm that analyses transactions on accounts at
other banks. In order to personalize the offer as accurately as possible, based on the history of
aggregated accounts, we prepare sales campaigns for cash loan, cards, investment products.
NEW SERVICE. In Q4 2022, we launched on the website a cash loan application for people who were
not previously customers of Bank Millennium. The loan is granted based on verification of identity and
income in an account at another bank where the customer's salary is received. This is another friendly
process in which we use open banking.
Omnichannel, phygital & human touch in digital channels
Despite the growing importance of electronic channels, we are aware that there are still customers
who prefer personal contact with a consultant. We want to provide them with a consistent customer
experience in the channel they choose, so we are developing our services with an omnichannel
approach. Customers want to feel special - whether they are being served by a bank employee or
using a mobile app. That's why Bank Millennium's goal is to create processes in which electronic
channels complement traditional channels and all channels support each other.
The branch continues to be the place for many customers to start a relationship with the bank, and
there they can, with the help of a bank employee, activate the app for the first time and log in to
their account. The app, in turn, supports stationary processes - customers can confirm many
operations ordered at the branch in the app. Not insignificant for digital channels is the contact
center. Phone or chat consultants effectively support customers in a little more difficult online
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
processes, such as setting up a business or applying for a loan. Customers can use co-browsing in
Millenet or contextual chat in the app. It is a web of dependencies in which electronic channels play
a dominant role at one time and a supporting role in other processes.
The bank also has a network of ATMs that already offer mobile solutions, such as BLIK cash withdrawal.
The role of ATMs and deposit machines in the context of omnichannel solutions will grow.
Presence in e-commerce
As a bank inspired by people, we are where our customers are. We see how e-commerce is growing
rapidly, we are recording record growth in online transactions, so we are exploring this area.
CASHBACK PROGRAM. In 2022, we offered customers a cashback service in the bank's digital channels.
The program allows smart shoppers to save money while shopping online. The service is linked to
goodie smart-shopping platform, but the customer sees the stores' offers after logging into the bank
account. More than 800 online stores participate in the cashback program, so to make it easier to
choose the right offer, we show the customer the ones that really fit their interests and needs. The
service is based on data analytics, machine learning and artificial intelligence. Thanks to the
customers activity on the account, we suggest stores and offers that they already like and those that
might interest them. We also help them shop wisely. Online shoppers, after logging into their account,
can see how much they would gain if they used our cashback program.
END-TO-END TRANSACTIONS. Another aspect of e-commerce presence is to provide customers with
solutions that allow them to complete transactions from start to finish in a single application. Such
an experience is provided by the bank's in-app purchase of recharge codes service described a few
paragraphs above. The customer has access to the offerings of various companies in a single
application. Customers make the payment securely in one place - an app they know well and trust. In
the same app they can store the purchased codes or send them directly to the person they would like
to bestow, for example, with a card for Empik or Allegro stores. Buying tickets in the app (for public
transport or cinema) or car insurance works similarly. The customer does not need to use other
applications, the entire purchase process is carried out in one place.
BUY NOW, PAY LATER. Bank Millennium is also involved in projects that respond to new trends in
payments. Such a project is BLIK Pay Later (BLIK acę Później), a solution that uses the idea of
deferred payments. In September 2022, together with Polish Payment Standard (Polski Standard
Płatności), we were the first bank on the market to start piloting this solution. We plan to make it
widely available in 2023.
Digital channels supporting Ukrainian citizens
With the outbreak of war in Ukraine, the bank became involved in helping refugees and actively
included digital channels in this effort. A few days after the outbreak of war, a website in Ukrainian
was launched on the bank's portal, where we gathered the most important information for refugees
coming to Poland - including how to open an account, what documents are needed to do so, and how
to use the bank's channels. In the following months, we launched additional campaigns in the bank's
digital channels in Ukrainian. In this language we convey key information and messages related to
cyber-security.
We have also made it easier for Ukrainian citizens residing in Poland to access e-government and
applications for family benefits. In online banking, we provided the possibility to set up a Trusted
Profile for this group. In Millenet and the mobile app, they can apply for 500+ and 300+ benefits in
Ukrainian.
In March 2022, we implemented a new defined transfer in the mobile application Charity Transfer.
The customer only enters the amount, and the account number of the selected charity is substituted
by the system. The transfer was used to support organizations helping refugees from Ukraine: PAH
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
(Polska Akcja Humanitarna), Caritas Poland, PCK (Polish Red Cross), "Ocalenie" Foundation. The new
functionality gives the bank the opportunity to engage in other charitable actions, which we also want
to do in 2023.
Growing potential of business clients
Developing our offer for self-employed customers is one of the important elements of our electronic
channel development strategy. We see huge potential in this segment and want to respond to the
needs that arise in it. The bank's comprehensive offer available online and additional tools for running
a business are the answer to the needs of this group at every stage of building a competitive business.
We are aiming for a model in which electronic channels will have a dominant role in serving this
customer segment, but will be supported by remote advisors.
STARTING A BUSINESS. Bank Millennium supports entrepreneurial customers from the moment they
start a business through the next stages of business development. At the end of 2022, we offered
customers a process in which on one online application a customer can register a business and open
a business account with a debit card. The process is simple and transparent, and was built on the
basis of in-depth analysis and research with users. More difficult terms have been adequately
explained, and what’s more, customers can receive expert support via chat with co-browsing.
Customers can also use informational materials on the bank's website.
Customers who already have a company and want to set up a business account - can also do so through
digital channels, without having to visit a branch. We provide processes for both bank customers and
new customers without an existing relationship with us.
DAILY PAYMENTS. In 2022, we have launched a number of functionalities that support entrepreneurs
in daily banking. They can use split payments VAT invoice payment is automatically divided into 2
parts: the net amount for the seller and the tax due on the transaction, which goes to a separate VAT
account. In addition, the entrepreneur, before paying the invoice, can check at the time of ordering
the transfer whether the service provider is an active VAT taxpayer.
Also in 2022, together with PayTel, we released the Millennium POS app, which allows a business
customer to use a smartphone like a payment terminal and accept contactless payments anywhere.
This is a convenient alternative to traditional POS terminals, especially when the entrepreneur
commutes to customers or does not have a fixed service point.
BUSINESS DEVELOPMENT. In 2022, we have been developing credit offerings available online - from
the lead process to the full application in electronic channels. The new cash loan application consists
of one simple page, and customer data is pulled automatically from a central registry. Funds can be
disbursed even in minutes after signing online.
Customers can also apply online for a loan with a de minimis guarantee. The customer fills out an
online application, receives a credit decision in a few minutes and can sign the contract. Finalizing
the agreement at the bank's branch is just a formality.
Customers in the business segment can also benefit from Millennium Leasing's offer and manage their
leases online by logging in to eBOK service.
Awards for digital banking in 2022
GLOBAL FINANCE MAGAZINE’S BEST DIGITAL BANK four awards:
The Best Consumer Digital Bank in Poland for 2022
The Best Integrated Consumer Bank Site in Central and Eastern Europe for 2022
The Best Integrated Corporate Bank Site in Central and Eastern Europe for 2022
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Management Board Report on activity of Bank Millennium S.A. and
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The Best Information Security and Fraud Management in Central and Eastern Europe for 2022
INFORMA BANKING TECH AWARDS 3 projects in finals:
Digitization of processes for corporate clients in Best Use of IT in Corporate Banking category
Installment loan in e-commerce in Best Use of IT for Consumer Lending category
In-app top-up codes purchase in Best Mobile Initiative in Payments category
NEWSWEEK’S FRIENDLY BANK (PRZYJAZNY BANK NEWSWEEKA) Grand Prize in the "Remote Banking"
category and first place in five subcategories: service quality, customer acquisition and retention,
communication channels, operation channels, mobile banking.
INSTITUTION OF THE YEAR (Mojebankowanie.pl) second place in the Best Mobile Application
category. Bank Millennium's mobile app was also awarded as the most user-friendly in the subjective
assessment of customers.
MOBILE TRENDS AWARDS Bank Millennium mobile app in the finals of the competition in two
categories: Mobile Banking and Banking and Finance for Children.
9.3. CORPORATE BANKING
As part of the Corporate Banking business line, we provide comprehensive services to companies with
annual sales revenues exceeding PLN5 million as well as public sector institutions and entities.
CORPORATE BANKING PERFORMANCE
In view of the Bank's capital constraints, the Bank decided to reduce the volume of the corporate
banking loan portfolio. As a result of this decision, we reduced the volume of credit products by
PLN800 million (5%) to PLN15.4 billion at the end of 2022.
Despite reduced credit production, we increased corporate banking profitability by 85%. The main
share in the growth was interest income, however, thanks to the development of client relations, the
increase in the number and volume of transactions carried out by them, we increased income from
non-credit products by 21% y/y - 16% in transaction banking and 27% on treasury products,
respectively. On the other hand, the sum of funds of corporate banking clients accumulated on
accounts and deposits amounted to PLN24.6 billion and was higher by 14% compared to the previous
year.
DEVELOPMENT OF THE PRODUCT OFFER
The offer is constantly modified and adapted to client requirements, market environment and changes
in legal regulations. Our goal is to make access and use of services simple, convenient and secure. We
focus on providing comprehensive solutions based on modern technologies as well as on digitisation
of business processes. We keep developing digital channels and paths of electronic document flow. In
order to support the financial situation of entrepreneurs who have been affected by the Covid-19
pandemic, we provide assistance mechanisms and their service in cooperation with BGK and under
the PFR Financial Shield as an Anti-Crisis Shield instrument for companies.
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Access to financing with BGK guarantee support
Our offer still included financing in the form of: loans, lines for guarantees and letters of credit and
reverse factoring, secured by guarantees of Bank Gospodarstwa Krajowego (BGK). Clients could take
advantage of the guarantees provided under guarantee programmes:
Biznesmax available to micro, small and medium-sized enterprises under two types of state
aid: regional aid or de minimis aid,
de minimis dedicated to entrepreneurs from the SME segment,
Liquidity Guarantee Fund addressed to medium-sized and large business entities - until 30
June 2022,
Liquidity Guarantee Programme for reverse factoring addressed to SMEs and large
enterprises - until 30 June 2022.
Since July, we have introduced the possibility of securing loans and reverse factoring with a crisis
guarantee under the new programme. The guarantee can cover loans of medium and large enterprises
and reverse factoring for SMEs and large enterprises. The maximum amount of the guarantee is PLN200
million. The maximum guarantee period is 39 months for loans to finance current operations, 72
months for investment loans and 27 months for reverse factoring. The guarantee can be used for
financing in PLN and foreign currency.
Other warranty programs implemented in cooperation with BGK were continued on the so-called
"covid conditions":
Biznesmax guarantees are free guarantees supporting the investment and liquidity needs of
companies and allow you to obtain a subsidy for credit interest. The guarantee may cover
revolving loans (also overdrafts) and non-revolving loans not related to the investment
granted to ensure financial liquidity. In addition to innovative entities, the guarantee can
also be used by ecologically efficient companies that have implemented ecological solutions.
In the case of the de minimis guarantee scheme, the lack of commission for the first year
of using the guarantee and the 80% level of protection and the extended guarantee period to
75 months for a working capital loan and up to 120 months for an investment loan and an
increased guarantee amount from PLN3.5 million to the equivalent of EUR1.5 million were
maintained.
The crisis and Biznesmax guarantee programmes were extended until the end of 2023 and the de
minimis guarantee until mid-2023.
The process of applying for financing with security in the form of a guarantee is carried out using
digital channels and a qualified signature.
Loans
We introduced changes in the process of granting investment loans, shortening the waiting time for a
credit decision and limiting the number of required documents.
On the other hand, the credit offer for companies has been expanded with new products the first of
them is intended for financing investment projects with public support. The product enables flexible
and comprehensive financing of an investment project. One of the benefits is the separation of part
of the financing repaid by a grant, without own contribution required.
We also made available the loan for photovoltaics in two variants:
Loan for photovoltaics - self-consumption, with which we can finance 100% of the net
construction costs of micro and small photovoltaic installations up to 1 MWp, intended for the
production of renewable energy entirely for a company's own needs. The maximum loan
amount is PLN2 million.
Loan for photovoltaics a mix with which we can finance 80% of the total net construction
costs of a photovoltaic installation with the production of renewable energy for sale and own
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Capital Group of Bank Millennium S.A. for 2022
needs, with a minimum level of 50% self-consumption. The investment may also include the
purchase and installation of an energy storage facility up to and including 10 MW. The
maximum loan amount in this variant is PLN20 million.
In addition, thanks to our cooperation with the EIB Group, we expanded our offer addressed to
small and medium-sized enterprises, which, if they have been qualified for the program, can benefit
from a reduction in the margin when financing with credit or leasing.
Factoring and trade finance
After the completion of the pilot program, we included the receivable financing service in the Bank's
standard offer. Receivable financing is offered to clients who have signed commercial agreements
with their contractors containing a contractual prohibition of assignment.
We also expanded the offer of non-recourse factoring with insurance with a new policy - KUKE S.A.,
which allows us to include domestic and foreign contractors for whom insurance limits have been
granted under the new policy concluded by the Bank with KUKE S.A.
There is still a very strong interest of clients in electronic guarantee orders and letters of credit
opening on the trade finance platform. In 2022, on average, as much as 92% of orders to grant a bank
guarantee and open a documentary letter of credit within the line were submitted by clients
electronically. Every third guarantee issued was in the form of an e-guarantee, i.e. the electronic
version of the guarantee with a qualified electronic signature of the guarantor.
Transactional banking and electronic corporate banking
We provide our clients with advanced payment solutions and consistently implement a strategy of
digitising processes directly supporting our clients.
In the past year, we have been working hard on a new mobile application, preparing its launch in mid-
2023. We also carried out further implementations in Millenet for Companies online banking:
Document sharing module
In cooperation with Asseco Data Systems, we made available in the processes of remote services for
enterprises the possibility of an automated, qualified validation and preservation of electronic
signatures and seals. Thanks to these services, we have enabled an ongoing verification and
confirmation of the validity of the electronic signature and electronic seal, as well as their long-term
durability. This ensures that the documents have not been altered after their signing and that a valid
qualified certificate has been used at the time of signing. This is in order to provide the legal and
technical protection of the evidentiary value of the signatures and seals associated with a specific
electronic document. Qualified validation and maintenance services complement the entire life cycle
of an electronic document, from the moment of submitting an e-signature or e-seal to archiving with
full security. In these processes, we use trust services in accordance with the eIDAS Regulation. The
new services are fully integrated with the document flow in the Millenet for Companies electronic
banking system. Currently, 62% of financing agreements (including factoring and treasury) are signed
electronically using a qualified electronic signature and delivered via the Millenet system.
Online payment card support
We serve clients who have up to tens of thousands of payment cards, which is why in Millenet for
Companies we have implemented solutions that increase the efficiency of solutions related to card
handling. We provide a wide range of features in the trading system that allow, among others,
searching for individual cards, changing their limits and settings, and generating reports. We
introduced the possibility of ordering prepaid cards in foreign currencies: GBP, USD, EUR. Thus, clients
can apply for all cards available in the offer debit, charge, prepaid through the Millenet for
Companies system in an easy, convenient and environmentally friendly way. We also introduced the
possibility of managing daily limits for cards in the currency of the account associated with the card
without the need to convert to PLN. In addition, we provided a service of charge card account
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
statements in the MT940 format. Statements in the new format have been launched for all active
cards and made available for download by Millenet. For each newly issued card, the MT940 statement
is defined automatically. The statement in the MT940 format, by processing in the client's financial
and accounting system, allows for the automatic settlement of expenses made by card.
Forex platform
On the Millennium Forex Trader platform, we provided the possibility to place conditional orders for
FX Spot transactions such as Take Profit, Stop Loss and Call for Today, Tomorrow or SPOT (in two
business days) vale dates. Companies have the option to place orders from a minimum amount of EUR
1,000 (or its equivalent) with a specified validity period or indefinite for all currency pairs available
in the system.The possibility of concluding transactions in the digital channel enjoyed a steadily
growing interest of clients. In 2022, 70% of FX trades were executed through the Millennium Forex
Trader platform.
MillenetLink systems integration
We regularly introduce improvements for clients using MillenetLink a solution that enables direct
data interchange between electronic banking and clients' financial and accounting systems. We
expanded the service with the feature of downloading data on prepaid cards, we also automated the
notification system about the approaching expiration date of communication certificates that
authenticate the client during transmission.
Sign-in facilitation
We introduced a new way of logging into the factoring system. Users of Millenet for Companies have
access to the factoring system without an additional login, using SSO (single sign on) authentication.
eBOK Millennium Leasing
In cooperation with Millennium Leasing, we introduced new features related to services for clients
using leasing products. We provided our clients with mobile applications, which will enable them to
report in a standardized way matters related to the handling of concluded contracts. The applications
make it easier for clients to report contract handling issues by providing all the fields necessary to
process a particular case, client-friendly explanations, and the ability to view the status of the
application. From the end of June, Millennium Leasing clients can also use the module previously
made available to banking clients, which facilitates the sharing of electronic documents.
Shield 2.0 support
Through electronic banking, clients from the SME and micro-enterprise segments had the possibility
to submit an application for writing off a subsidy received under Shield 2.0. This process was
completed on 15 January 2022 for Small and Medium-sized Enterprises and on 28 February for Micro-
enterprises. In July, decisions on their settlement were made available.
Housing escrow account integration with UFG
In July, we adjusted the housing escrow account offer to the requirements of the so-called new
development act. An important element of the implementation was integration with the Insurance
Guarantee Fund (UFG) system, ensuring that information on changes in accounts is sent to UFG.
Together with the Polish Association of Developers and the Polish Bank Association, we organized a
webinar for our clients, during which we discussed the changes in the rules of maintaining housing
escrow accounts introduced by the new act.
EDUCATIONAL ACTIVITIES AND QUALITY OF CORPORATE BANKING CUSTOMER SERVICE
Bank Millennium supports clients through educational activities and provides information about
important changes affecting business operations.
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Webinars for Corporate Banking Clients
We support our clients through educational activities which have an impact on conducting business
activity and work methods employed, in particular by webinars carried out on our own or together
with external partners.
In 2022, webinars for the financial departments of companies were held on:
prospects of the Polish economy in 2022,
cybersecurity
preparing a company to participate in calls for co-financing investments: available forms of
financing and good practices preparing the company for future calls, effective preparation of
a grant application, correct settlement of investments with EU funding,
changes resulting from the new Development Act.
More than 70% of registrants then attend dedicated events for our corporate clients. During the
meetings, the number of participants remains close to the maximum values throughout the duration
of the webinars, and the participants themselves are very active during the Q&A sessions. These
observations testify to the great interest and high specialist standard of the meetings that we offer
to clients and potential clients of the bank.
Cooperation with ICAN Institute
We have had a long-term cooperation with the CFO Club of ICAN Institute. CFO Club is a development
and networking initiative bringing together financial directors (CFOs) of companies operating in
Poland. The CFO Club provides access to state-of-the-art knowledge, it is also a platform for sharing
experience and networking. In 2022, in addition to webinars with the participation of experts and
practitioners of leading companies representing various sectors of the economy, face-to-face
meetings also returned. The topics discussed during the meetings concerned the most current
challenges faced by financial directors and people responsible for a company’s finances: modern
methods of financial and team management, data management, changes in the legal environment,
automation and digital transformation. Webinars and meetings were very popular among
entrepreneurs.
Together with ICAN Research, we prepared the report "Investments in difficult times" published at
the beginning of October. The aim of the study was to check the investment sentiment of medium-
sized and large companies and to learn about the reasons and motivations associated with these plans.
The report is available to Club members and among others on the CFO Club website.
Forbes Family Business Forum
We are a co-initiator and strategic partner of the Forbes Family Business Forum. In 2022, as part of
the 5th edition of the Family Business Forum, 9 regional meetings were held. They were not only an
opportunity to honour the most valuable family businesses, but also a platform to share knowledge
and experience. The main topics of this year's edition were the situation of family businesses in
conditions of economic uncertainty and the challenges associated with the green transformation of
business.
Training for Corporate Banking Department advisors
Employees of the corporate banking area participated in a number of training courses improving their
qualifications and supplementing their knowledge in the field of changing products and procedures.
The most important business training courses concerned the process for an investment loan, a new
module in the system for handling the credit process and changes in the conditions of opening and
maintaining accounts. Equally important were training courses in counteracting money laundering and
terrorist financing (AML/CFT) and in the area of Know Your Client (KYC), including on the
identification of the beneficial owner (KYC).
The key event are the meetings inaugurated in June as part of the Public Assistance Pulse initiative.
Cyclical meetings of experts of the state assistance competence centre with sales network advisors
involve mainly a comprehensive discussion of the current possibilities of receiving state aid.
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Capital Group of Bank Millennium S.A. for 2022
The Bank regularly provides advisors with knowledge about the current macroeconomic situation and
its impact on the markets and the activities of companies. We do this in the form of monthly webinars
conducted by employees of the Bank's Macroeconomic Analysis Office. The information is
supplemented by industry analyses made available on the intranet.
Client satisfaction survey
In the 3rd quarter, we conducted an annual customer satisfaction survey in the corporate banking
area. In the survey, lasting several weeks, corporate banking clients answered questions related to
product evaluation and service quality. Currently, as many as 95% of our clients are very and fairly
satisfied with the relationship with the advisor. Particularly noteworthy is the high rating of
consultants, for as many as 99% of clients are very and fairly satisfied with their work.
Simple language project
We also started a training in simple language. It was attended by product managers, process owners
and employees responsible for marketing and internal communication of the corporate banking area.
This is a phase of change aimed at using simple, transparent and fully understandable communication
in all channels of contact with our clients.
DEVELOPMENT OF THE PRODUCT OFFER IN MILLENNIUM LEASING
We were actively developing our offer, including "green" leasing products, supporting among others
the development of photovoltaics and the availability of electric vehicles.
1. Leasing of MilleSun photovoltaic systems
We were actively developing MilleSun - a program dedicated to financing investments in
photovoltaics. Leasing of solar panels is a solution intended for entrepreneurs oriented to
reducing energy costs and changing the social awareness of environmental protection and
keen on building their ecological image. The programme has been extended to include the
financing of heat pumps.
2. Leasing with subsidy for electric cars
We provided leasing with a subsidy from Bank Ochrony Środowiska for the purchase of new
electric cars under the My electric program. The aim of the project is to promote activities
aimed at reducing air pollutant emissions. The program consists in supporting projects
reducing CO2 emissions in road transport by co-financing the leasing of zero emission vehicles.
The program is to be implemented until mid-2026. Thanks to our cooperation with BOŚ and
the National Fund for Environmental Protection and Water Management, we enable clients to
take advantage of a subsidy to a down payment whose amount depends on the category of
the vehicle financed.
3. Support from Millennium Leasing for SMEs thanks to BGK guarantees
In 2022, we continued to actively offer clients lease agreements secured by a guarantee from
Bank Gospodarstwa Krajowego. The offer is addressed to clients from the SME sector leasing
vehicles showing low CO2 emissions, machines, especially those less marketable. In 2022, the
company concluded agreements secured by a BGK guarantee for the amount of PLN311
million.
As part of the portfolio agreement with BGK, in 2022 we had a guarantee line in the amount
of PLN400 million. We prepared this instrument in cooperation with the European Investment
Fund from the Pan-European Guarantee Fund to support and protect entrepreneurs against
the effects of the COVID-19 pandemic.
4. MilleFlota programme maintenance services for vehicles up to 3.5 t
The MilleFlota programme is a solution thanks to which Millennium Leasing clients can
purchase spare parts and maintenance services at attractive (the same throughout Poland)
prices with a fleet discount, also at Authorized Vehicle Service Stations. In addition, users
gain access to the convenient MOTO Flota Manager system. It allows you to view the service
history of the vehicle, as well as arrange services and report service costs. A unique part of
the programme is the call centre, providing consulting services in the field of the type of
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Capital Group of Bank Millennium S.A. for 2022
maintenance services and the time of their implementation, as well as the management of
even a small fleet of vehicles.
5. Digital leasing
We continue the process of digitisation of services, actively promoting electronic handling of
settlements with clients via eBOK. More than 84% of clients have already activated their
access to this service. The service has been extended with the possibility of submitting
applications, thanks to which the client can order most matters regarding leasing agreements
online. We also implement further functionalities and improvements, transforming eBOK into
a convenient platform for comprehensive operational cooperation with clients.
Brokerage activity in the Bank Millennium Group
Until, 29 July 2022, the brokerage activity in the Bank Millennium Group was conducted by Millennium
Dom Maklerski S.A. According to the Division Plan adopted on 10 May 2022 and in accordance with the
decisions of the Management Boards of Bank Millennium S.A. and Millennium Dom Maklerski S.A. of 31
March 2021, the process of dividing Millennium Dom Maklerski S.A. was initiated. On 29 March 2022,
General Meeting of Millennium Dom Maklerski S.A. and on 30 March 2022 General Meeting of Bank
Millennium approved the division of Millennium Dom Maklerski S.A.. The part of Millennium Dom
Maklerski business regarding brokerage services, after registration by the registry court on 29 July
2022, was transferred to Bank Millennium and currently operates as an organizationally separated
Bank unit under the name Biuro Maklerskie Banku Millennium S.A.
The entity, which remained after the division of Millennium Dom Maklerski and the transfer of
brokerage activity to Bank Millennium, continues its activities under the name Millennium Consulting
S.A. and provides analytical and advisory services both to external clients and companies from the
Bank Millennium Group.
The main goal of the integration was to increase the quality and complexity of the brokerage services
offer, as well as to improve its availability, mainly by using modern, remote distribution channels.
For this purpose, the Bank's knowledge and experience will be used, especially in the field of
digitization of financial services. Thanks to the integration, Bank Millennium Group will be able to
offer customers financial services in banking and brokerage area, provided in one institution.
Currently, work is focused, among others, on providing brokerage services to Bank Millennium clients,
including the possibility of concluding brokerage agreements electronically using channels and
technology available at Bank and using consistent rules of customer evaluation, offering a new online
and mobile application, as well as integration of Biuro Maklerskie website with Bank Millennium web
page.
Under the authorization granted by KNF, Biuro Maklerskie provides following brokerage services:
execution of buy or sell orders for financial instruments for the principal’s account, buying and selling
financial instruments for its own account, investment advisory services, offering financial
instruments, providing services in the performance of concluded underwriting agreements or
agreements of a similar nature, the storage or recording of financial instruments, including the
maintenance of securities accounts, derivatives, collective accounts and cash accounts for serve
them, preparing investment and financial analyses and other general recommendations for
transactions related to financial instruments.
In 2022, Millennium Dom Maklerski and then Biuro Maklerskie generated PLN2.7 billion turnover on
the equity market, which accounted for 0.5% market share according to the Warsaw Stock Exchange’s
data. In the Individual Clients sector, it was 1.8% share. On 31 December 2022 Biuro Maklerskie had
provided services to 24.5 thousand investment accounts and acted as a market maker and as an
issuer’s market maker for nine companies listed on the Warsaw Stock Exchange.
In 2022, it also acted as an intermediary, carried out four buyback of public companies shares and
registered new shares for a few companies listed on the Warsaw Stock Exchange. Moreover, it also
participated in two new issues of shares.
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9.4. SUBSIDIARIES ACTIVITY
Millennium Goodie
In 2022 the goodie app, which has already been downloaded by more than 3.1 million people, saw
further record-breaking interest of users in online shopping and the goodie cashback programme.
Since the beginning of the goodie cashback service, users have made purchases through it in the
amount of over PLN1.7 billion, making over 13 million transactions and obtaining almost 37 million
accrued cashback.
During all of 2022 more than 5.2 million online transactions were made in goodie with cashback (+20%
y/y) amounting to almost PLN750 million (+30% y/y). Almost PLN14 million were accrued on goodie
cashback user accounts (+20% y/y).
A special period for goodie cashback was 4Q22. The cashback service saw record-setting performance
in the value of transactions in that period and reached almost PLN230 million (+21% y/y). The number
of transactions made was also growing steadily, reaching over 1.5 million in this period (+23% y/y).
This resulted in accrual of more than PLN4.3 million cashback on Users’ accounts (+25% y/y).
The cashback service is being developed to include additional functionalities. In 3Q22, Superoffers
were introduced, thanks to which goodie can grant users temporarily increased cashback in specific
brands.
In addition, in 2Q22, the "Refunds for purchases" service was implemented in the Bank Millennium app
and in Millenet, which is very popular among the Bank's Customers. From the moment of
implementation of the service, new customers can receive PLN20 in the promotion for making their
first transaction through the "Returns for Purchases" service. The service also includes offers with
temporarily increased cashback, the so-called Superoffers.
Good results in 2022 were also brought by the sale of gift eCards, the number of which increased by
15% y/y.
Millennium Leasing
Millennium Leasing sp. z o.o., a subsidiary of Bank Millennium, was established in 1991 and is one of
the longest operating leasing companies on the Polish market. Its activities cover the financing of all
types of fixed assets: cars and vans, machinery and equipment for most industries, heavy transport
(including: road, rail, water and air), as well as real estate.
The value of leasing arrangements released by the Company in 2022 amounted to a total of PLN3.54
billion, down 8.6% compared to 2021, as a result of the economic situation of the country, including
rapidly increasing interest rates and inflation. As at 31 December 2022, the value of capital involved
in active leasing agreements amounted to PLN6.96 billion, i.e. 3.2% above the level at the end of
2021.
For the first three quarters of 2022, the Company achieved a 4.9% share in the leasing market
compared to 5.0% in 2021.
Among the leased assets, Millennium Leasing recorded a 3% increase in sales in 2022 in the machinery
and equipment group.
Millennium Leasing has been actively developing its “green” leasing product portfolio. In the third
quarter, the portfolio was enriched by financing of heat pumps. The product is offered under a
simplified procedure, and an additional facilitation in obtaining financing is the possibility for the
customers to choose an authorised Millennium Leasing supplier. In the third quarter, the Company
joined “My Electric Car” (“Mój Elektryk”) program, so that customers can benefit from leasing with a
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
subsidy to buy new electric cars. The aim of the project is to promote efforts to reduce air pollution
emission. The program is scheduled to run by mid-2026.
The company continued to actively offer customers a leasing agreement with a guarantee from Bank
Gospodarstwa Krajowego (BGK), thanks to which entrepreneurs from the SME sector may use financing
on more attractive terms, including: with regard to margins, financing amount, agreement term and
required collateral. The offer is addressed to the customers representing the SME sector, who lease
vehicles with low CO2 emissions, machinery, especially with lower marketability. Millennium Leasing,
under the portfolio agreement with BGK in 2022, had a guarantee line of PLN400 million. The
instrument was prepared in cooperation with the European Investment Fund from the Pan-European
Guarantee Fund to support and protect entrepreneurs from the effects of the COVID-19 pandemic.
The Company actively promoted the MilleFlota service among its customers, which allows for
convenient, fast and cost-effective servicing of vehicles up to 3.5 t. Under the programme, customers
can purchase parts and services at attractive (and fixed throughout Poland) prices, also at Authorised
Service Stations, and furthermore receive a special fleet discount.
In 2022, Millennium Leasing continued the possibility of signing documents with electronic signatures,
which was introduced in 2020.
The Company continued the process of digitization of its services, actively promoting the electronic
handling of leasing agreements via the Electronic Customer Service Centre (eBOK). At the end of
2022, more than 85% of customers use eBOK. The service was upgraded to allow customers to submit
applications, so they can now commission most tasks related to leasing agreements online. Millennium
Leasing is also implementing additional features and improvements, making eBOK a convenient
platform for comprehensive operational cooperation with customers.
Millennium Leasing services are sold by leasing advisors in 81 locations throughout Poland. Moreover,
the Company actively cooperates with banking advisors in retail branches and in the corporate banking
service network of Bank Millennium. This allows the Company to offer entrepreneurs a full range of
financial services, including both leasing and banking products.
Millennium TFI investment funds
Millennium TFI S.A is a licensed financial institution operating since 2001 as an entity creating and
managing investment funds. At the end of the year 2022, the company managed customer assets
worth PLN3.7 billion. The number of Millennium funds participants at the end of 2022 amounted to
over 140 thousands.
The main goal of Millennium TFI’s activity is delivering to Clients an attractive and effective
investment solutions and providing professional investment customer service. The fund managers
are professionals with long years of experience and excellent insight into financial markets.
During the year 2022, Millennium TFI has experienced significant decrease of assets under
management of 28.9%, slightly higher than the market average in non-dedicated funds for retail
clients. This has been a consequence of supply shock for energy products, sharp increase of inflation
and following increases of central bank rates which negatively impacted the performance of bonds
and equity markets all over the world. As the government bond yields in Poland continued to increase
in 2022 to a 20 year-high level of 9% in October we have observed significant negative performance
and continuous outflows from bond funds in the whole market.
The equity markets have been also under pressure with major equity indices dropping of more than
20%. Polish stock exchange noted a spectacular dropdown of 40% from its peak in early 2022 but
rebounded significantly in the 4 quarter of 2022, reducing more than 50% of the losses. However the
negative equity performance had also a negative impact on the flows to equity and balanced funds
and the value of the assets under management of Millennium TFI and the whole market.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Summarizing, the performance of the capital markets in the 2022, for both bonds and equities, has
been one of the worst in the history which resulted in the high level of risk aversion of retail clients
and the level of outflows comparable to the ones during the COVID-19 shock in 1
st
half of 2020.
Millennium TFI has managed to face up the threats related to this hard market environment.
Millennium funds carried out all transactions of the participants without any problems, while
maintaining the full liquidity of portfolios throughout the period.
Millennium TFI S.A. currently manages three umbrella funds: the Open-End Investment Fund with 6
separate sub-funds investing on the Polish market (Millennium FIO), Specialist Open-End Investment
Fund with 6 separate sub-funds investing on the global markets (Millennium SFIO) and Millennium PPK
Specialist Investment Fund with 9 target date sub-funds. In 2022 Millennium TFI offered
participation units in 21 investment sub-funds with different investment strategies and different
risk levels.
The company’s broad offering includes also various savings products based on the investment funds it
manages. Its most popular products include PPK and Individual Retirement Accounts (IKE). Millennium
TFI currently manages IKE programs for 27 thousand customers, with the total asset value of PLN330
million. The assets under management of the PPK subfunds for nearly 14 thousand of participants
reached PLN93 million at the end of 2022.
Millennium Bank Hipoteczny
Millennium Bank Hipoteczny Spółka Akcyjna ("MBH") was established by a founding act by Bank
Millennium S.A. on 9 July 2020 with the initial capital of PLN120 million. MBH commenced its operating
activities on 14 June 2021. The purpose of establishing MBH and its mission is to ensure to the Group
a stable and long-term financing of mortgage loans in the form of covered bonds secured by mortgage
receivables.
In 2022, another transfer of receivables under mortgage loans granted by Bank Millennium was carried
out. All loans transferred met a number of criteria defined by MBH, the most important of which
were:
loan currency in PLN,
intended for housing purposes,
ownership legal title with a first-rank mortgage established for the Bank,
without impairment triggers,
loan value lower than the mortgage lending value (MLV).
The transfer of the loans was preceded by an increase in MBH's equity by PLN51 million through the
issue of series B shares fully subscribed for by Bank Millennium.
Preparations for obtaining the ability to issue covered bonds, which began at the end of 2021, were
completed with the PFSA approving the base prospectus for the first covered bond issue programme
on 29 April 2022.
The difficult situation on the financial markets, caused by the outbreak of war in Ukraine, and then
by rising inflation and yields on debt securities (including an unprecedented depreciation of Polish
treasury bonds with variable interest rates), made it impossible to carry out the first issue of covered
bonds in 2022. An additional reason was the entry into force of the act introducing "credit holidays",
which caused, among others, the postponement of the planned next transfer of receivables from Bank
Millennium.
Despite this, work was under way to prepare further transfers, consisting primarily in determining the
mortgage lending value (MLV) of the properties to be transferred.
The accounting in 2022 of the total (for two years) cost of credit holidays estimated at PLN32.6 million
resulted in MBH showing a loss for the entire 2022 in the amount of PLN29.7 million. Net interest
income, excluding the negative credit holidays effect, amounted to PLN10.9 million and was similar
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
to administrative expenses incurred in 2022 in the amount of PLN11.9 million. Total impairment losses
on mortgage loans in the MBH portfolio amounted to PLN2.1 million throughout the year.
The balance sheet total of MBH as at 31 December 2022 amounted to PLN817.7 million. The main
source of financing for the Bank's operations in the reporting period were equity in the amount of
PLN135.8 million, as well as loans granted by Bank Millennium in the amount of PLN677.2 million (both
values at the end of the year).
The MBH’s mortgage portfolio in the amount of PLN737.6 million is characterized by high quality. The
share of stage 3 loans accounted for 0.5% of the total portfolio value at the end of the year, with the
vast majority of these loans included in stage 3 due to the use of support under the Borrowers Support
Fund (FWK). In addition to the value of collateral on real estate, the stage 3 loan portfolio is
additionally covered by total impairment provisions of 59%.
The Bank maintains liquidity and solvency ratios at very high, safe levels. At the end of the reporting
period, the Total Capital Ratio (TCR) was 28.1% and the leverage ratio was 16.4%.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
10. MAIN AWARDS AND ACHIEVEMENTS in 2022
CSR Golden Leaf
The Bank’s activities for sustainable development and
making them an integral part of the business strategy have
once again been appreciated with the CSR Golden Leaf
from Polityka weekly. This award is given to companies,
which implement the most stringent standards of
corporate social responsibility they have ethics
management systems, are good corporate citizens,
introduce actions in response to the needs of clients and
staff and minimise their impact on the natural
environment.
Bank Millennium is the best bank in Poland according to
Global Finance Magazine
Bank Millennium was hailed Best Bank in Poland in the Best
Bank Awards competition organised by Global Finance
Magazine. The winning banks were selected by the editors
of Global Finance after consultations with with financial
directors of enterprises, bankers, consultants and analysts
from all over the world. When choosing the best banks,
Global Finance took into quantitative objective factors as
well as subjective factors based on information.
2nd place in the ranking of the Best Employers Poland
2022 in the category "Banks and financial services"
Bank Millennium again came second on the ranking list of
best employers in banking and financial services and 44th
among all companies on the Best Employers Poland 2022
ranking list. The ranking of 300 companies operating in
Poland, achieving success in HR, was prepared by Forbes
Polska magazine and Statista.
2nd place of the Impresja Credit Card in the Golden
Banker plebiscite
Impresja credit card took 2nd place in the competition for
the best designed payment card in the Golden Banker
Ranking, organised by the "Puls Biznesu" daily and the
bankier.pl portal. 11 banks submitted their cards to the
competition, and 7,000 Internet users took part in the
voting. In the same competition, the bank’s Contact
Center was recognised as the best in Poland in its sector.
(telephone service won the first place, and via chat and e-
mail - the third place).
Service Quality Star
The Bank was again awarded the title of Service Quality
Star. The Service Quality Star is an award granted by
consumers who, via a multi-platform consisting of the
jakoscobslugi.pl portal and the SecretClient® website, all
year round share their opinions and the organisers keep
updating service quality indicators for more than 40.000
companies representing close to 200 sectors.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Bank Millennium is Star of Banking
Bank Millennium was third in the category of #Customer
relations of the Stars of Banking competition, organised for
the eighth time by Dziennik Gazeta Prawna in cooperation
with PwC. The position of banks was determined by the
results of an opinion survey conducted among 12,000
customers. The survey concerned issues related to the
bank's activity, customer attitudes and customer
assessment.
The title of Patron of Culture for supporting local
culture
By decision of the Mayor of Iława, Bank Millennium
received the title of Patron of Culture for supporting local
culture, in particular the International Old Jazz Meeting
"Złota Tarka", one of the most important events on the jazz
map of Poland. The award and the congratulatory letter
were presented on 30 May.
The Bank Millennium application was considered the
most friendly in the subjective opinion of customer
The MojeBankowanie.pl portal has announced the results
of the 7th edition of the Institution of the Year ranking.
Customers indicated the Bank Millennium application as
the most user-friendly. In the overall assessment, the Bank
itself was in a high third place. In total, awards were won
in as many as 6 categories. "Institution of the Year" is the
largest ranking of the quality of service for individual
customers and entrepreneurs on the market, and most
comprehensive in terms of multi-product and multi-
channel.
Kantar Polska Award for the most effective brand
communication 2021
Kantar Polska research agency awarded banks that in 2021
implemented the most effective marketing
communication. Bank Millennium was 3rd. Effectiveness
was measured as recognition in relation to expenditure on
communication. Awards based on the Awareness Index
calculated for each bank and insurance company, defined
as the increase in ad awareness per 100 GRPs spent.
1st place of the team of economists in the Refinitiv
ranking
In the Refinitiv (previously Reuters) ranking the team of
economists consisting of Grzegorz Maliszewski, Andrzej
Kamiński and Mateusz Sutowicz came first in the summary
of macroeconomic forecasts for 2021. Over the last five
years the Bank’s economists on no less than four occasions
have been among the top three forecasters in the Refinitiv
ranking, taking first place in 2019 and 2021.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Bank Millennium among top three in retail customers’
ranking
Millennium was once again on the podium in the ranking of
satisfaction of individual customers, according to the
report "Banks’ retail customer satisfaction monitor" by ARC
Rynek i Opinia research institute. Millennium became
leader in the Contact Points category (hotline, branch
visit, electronic banking and mobile application, website),
while in the customers’ referral as well as satisfaction and
loyalty ranking it came second.
Economists of the Bank among the best forecasters of
the "Parkiet" daily
The Bank’s team of economists also got to the top of the
ranking of best forecasters of the „Parkiet” daily. Grzegorz
Maliszewski, Mateusz Sutowicz and Andrzej Kamiński have
for years correctly analysed what is happening in the
economy. The ranking awarded them among others for the
highest versatility of the team and most stable forecasted
form (over the last 5 years they were only twice outside
the podium).
Bank Millennium among top three in Gazeta Bankowa
competition
Millennium took 3rd place in the competition for the
"Best Bank of 2022" organised by "Gazeta Bankowa". In
the Large Commercial Bank category, we were
overtaken by the two largest Polish banks controlled by
the State Treasury. In the 30th edition of the
competition, not only financial results were evaluated,
but also Customer Experience broadly understood as
well as matters of corporate social responsibility.
Bank Millennium is the best digital bank in Poland and
winner in 3 other categories according to Global
Finance
The Bank was hailed The Best Consumer Digital Bank in
Poland for 2022 in the competition organised by Global
Finance Magazine and 3 other awards. Altogether, in
2022, Bank Millennium received awards in as many as 4
categories:
- The Best Consumer Digital Bank in Poland
- The Best Integrated Consumer Banking Site in Central
and Eastern Europe
- The Best Integrated Corporate Banking Site in Central
and Eastern Europe
- The Best Information Security and Fraud Management
in Central and Eastern Europe
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Contact Center employees stood on the podium of the
Polish Contact Center Awards 2022 7 times
PCCA is the largest event of the contact center and
customer care/service industry in Poland. It was created
as a result of the merger of two industry competitions
(Telemarketer of the Year and Golden Handset),
organised by the Polish Marketing Association SMB. Once
again, the employees of Bank Millennium dominated the
awards and knocked out the competition.
Millenet online banking at the top of the BANK Monthly
ranking
Bank Millennium was awarded in the customer
satisfaction survey carried out as part of the Ranking of
Banks of the BANK Financial Monthly. We were 1st in the
online banking category. In the general classification we
took the medal-winning 3rd position. The ranking has
been compiled for 27 years
Bank Millennium is the best digital bank in
Newsweek’s Friendly Bank ranking!
In this year’s edition of Newsweek’s Friendly Bank
ranking, Bank Millennium was:
- 1st in the “Remote Banking” category
- 2nd in the “Bank for Mr. Kowalski” main category
The Bank proved to be unrivalled in remote banking,
winning in all five subcategories, which, as the
organisers comment, is a rarity in the history of the
ranking. The bank excelled over others both in the
quality of remote service as well as in mobile banking.
Bank Millennium with the title of Reliable Employer
2022
The Reliable Employer of the Year award is granted to
companies that care for safety, working conditions and
employee development. This year, the awards were
granted for the twentieth time for Bank Millennium it
is the 9th title in a row. The nationwide Reliable
Employer of the Year programme is a research project
in the field of HR, which distinguishes the best
employers in terms of personnel policy and employee
solutions.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Millennium with the title of “Europe’s Diversity
Leader 2023” from the Financial Times
We were awarded the title of “Europe’s Diversity Leader
2023” in a ranking prepared by the Financial Times and
Statista. Thus, once again we found ourselves among the
employers from Europe who support and promote
diversity in their organisations. The companies
distinguished in the ranking were selected on the basis
of the recommendations of their employees. The
Financial Times and Statista ranking is based on the
results of an independent survey of over 100,000
employees of institutions and companies from 16
European countries.
Beata Krupińska Marketing Director of the year
2021/2022
The publisher of Mediarun.com has been informing the
market about the most important trends and changes in
the digital and marketing industry in Poland for years.
This year, for the eleventh time, they awarded the best
marketing experts from various industries and positions.
The award in the special category Long Time Marketing
Excellence went to Beata Krupińska, Director of the
Marketing Communication Department at Bank
Millennium.
Jarek Hermann is market visionary of Bank Financial
Monthly
The Member of the Management Board of Bank
Millennium received the prestigious award at the
conference IT@Bank challenges of the future. The award
was granted for active support and building initiatives
for the banking sector on the Polish market. Jarek
Hermann's activities raise awareness and knowledge
about digitalisation, cloud platforms and adoption of
modern technologies in Poland. The award jury also
appreciated his activities in the field of equality of
women and men in business.
Bank Millennium near the podium in the Forbes
"Business-Friendly Bank" ranking
The strategy of strong focus on development in the
segment of corporate clients is bearing fruit. We took
the honourable 4th place in the "Company-Friendly
Bank" ranking. We also distinguished ourselves with the
biggest move up, compared to last year. We are ahead
of competitors who have been perceived as "banks for
entrepreneurs" for years.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Bank Millennium with the title of "Climate Aware
Company 2022"
Bank Millennium was awarded the title of "Climate
Awareness Company 2022" as part of the Climate
Awareness Survey of Companies conducted on the basis
of the reports for 2021. The Bank received 8.17 points
and thus was ranked 7th out of 152 companies listed on
the Warsaw Stock Exchange . The Corporate Climate
Awareness Survey is a joint project of the Reporting
Standards Foundation, the Association of Stock Exchange
Issuers and Bureau Veritas, conducted in substantive
cooperation with MATERIALITY.
First place in the Excellence in Workforce Engagement
category
During the international Verint Innovate Awards 2022
gala, the award was received by Monika Jawor and Marta
Karpińska from the Direct Banking Department. The jury
recognised the Bank for the effective implementation of
the speech analytics technology project, which enables
analytics and automatic assessment of conversations by
the telephone call system based on the words of
customers and consultants.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
11. RISK MANAGEMENT
11.1. RISK MANAGEMENT
The mission of risk management in the Bank Millennium Group is to ensure that all types of risks,
financial and non-financial, are managed, monitored, and controlled as required for the risk profile
(risk appetite), nature and scale of the Group's operations. Important principle of risk management is
the optimization of the risk and profitability trade-off the Group pays special attention to ensure
that its business decisions balance risk and profit adequately.
The goals of the risk management mission are achieved through implementation of the following
actions:
Development of risk management strategies, credit policy, processes and procedures defining
the principles for acceptance of the allowable level of particular types of risk,
Increasingly wider implementation of the IT tools for risks identification, control, and
measurement,
Increasing awareness of employees as regards their responsibility for proper risk management
at every level of the Group's organizational structure.
Risk management is centralized for the Group and considers the need to obtain the assumed
profitability and to maintain proper risk-capital relationship, in the context of having proper level of
capital to cover the risk. Within risk management system, a broad range of methods is used, both
qualitative and quantitative, including advanced mathematical and statistical tools supported by
adequate IT systems.
When defining the business and profitability targets, the Group considers the specified risk framework
(risk appetite) to ensure that business structure and growth will respect the risk profile that is
targeted and that will be reflected in several indicators such as:
Loan growth in specific products / segments,
Structure of the loan portfolio,
Asset quality indicators,
Cost of risk,
Capital requirements / Economic capital,
Amount and structure of liquidity needed.
The risk management and control model at the Group’s level is based on the following main principles:
ensuring the full-scope quantification and parameterization of various types of risks in the
perspective of optimizing balance sheet and off-balance sheet items to the assumed level of
profitability of business activity. The main areas of analysis encompass credit risk, market
risk, liquidity risk and operational risk. Legal and litigation risk also are subject to specific
attention;
all types of risks are monitored and controlled in reference to the profitability of operations
and the level of capital necessary to ensure the safety of operations from the point of view
of capital adequacy. The results of risk measuring are regularly reported as part of the
management information system;
the segregation of duties between risk origination, risk management and risk control.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
The Risk management process of the Group is presented in the below diagram
The split of competence in the field of risk management is as follows:
The Supervisory Board is responsible for overseeing the compliance of the Group’s risk-taking
policy with the Group’s strategy and its financial plan. Within the Supervisory Board acts the
Committee for Risk Matters, which supports it in realization of those tasks, among others,
issuing opinion on the Group's Risk Strategy, including the Group's Risk Appetite;
The Management Board is responsible for the effectiveness of the risk management system,
internal capital estimation process, for reviewing the internal capital calculation and
maintenance process and the internal control systems;
The Credit Committee, the Capital, Assets and Liabilities Committee, and the Liabilities at
Risk Committee are responsible for current management of different areas of banking risk,
within the framework determined by the Management Board;
The Risk Committee and the Processes and Operational Risk Committee are responsible for
defining the policy and for monitoring and control of different areas of banking risk, within
the framework determined by the Management Board;
The AML Committee is responsible for supervision of anti-money laundering and terrorism
financing in the Bank and cooperation in the area of combating financial crime;
The Validation Committee is responsible for confirmation of risk models’ validation results
and follow-up in the implementation of the measures defined by the Models Validation Office;
The Sustainability Committee is responsible for making key decisions regarding sustainable
development in the Bank Millennium S.A. Group, in relation to environmental, social and
governance factors.
The Sub-Committee for Court Cases is responsible for expressing opinions and taking decisions
in matters regarding court proceedings, for the cases when value of the dispute or direct
effect for assets value as a consequence of court verdict exceeds PLN1mn or as result of
multiple cases with the same nature, excluding most of the cases belonging to the
restructuring and recovery portfolio of Bank’s receivables managed by the Corporate Recovery
Department and Retail Restructuring and Debt Collection Department;
The Risk Department is responsible for risk management, including identifying, measuring,
analysing, monitoring, and reporting on risk within the Bank. The Risk Department also
prepares risk management policies and procedures as well as provides information and
proposes courses of action necessary for the Capital, Assets and Liabilities Committee, Risk
Committee, and the Management Board to make decisions with respect to risk management;
The Rating Department is mainly responsible for risk rating assignment for Corporate clients
(based on the evaluation of clients’ creditworthiness) as well as for rating monitoring and
potential revision during the period of its validity. Rating assignment process is independent
from credit decision process;
The Corporate Credit Underwriting Department, Mortgage Credit Underwriting Department
and Consumer Finance Credit Underwriting Department have responsibility, within the
Corporate Customer segment and Retail Customer segment, respectively, for the credit
decision process, including analysing customers’ financial situation, preparing credit
proposals for the decision-making levels, and making credit decisions within specified limits;
The Retail Liabilities Monitoring and Collection Department and Retail Liabilities
Restructuring and Recovery Department have responsibility for monitoring repayment of
overdue debts by retail customers and their collection;
Delineate key
risk definitions
Delineate the
models and
definitions to
classify
customers,
products,
processes, and
risk measures
Define Risk
Strategy
Defining
principles and
risk targets
according to risk
appetite, risk
capacity and
business
strategy
Define risk
policy
Defining
thresholds,
levels,
competences,
limits, cut-offs
according to Risk
Strategy
Implement
policy
Designing
products with
Business and
implement
them in tools
and
regulations;
Decision
processes
Monitor,
Control,
Reporting
Monitor the
models’
performance and
the portfolios
behavior
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
The Corporate Recovery Department develops specific strategies with respect to each debtor
from recovery portfolio, which aims to maximize timely collection of the outstanding debt
and minimize the risk incurred by the Group. This approach is constantly revised to reflect
updated information, and the best practices and experiences regarding collection of overdue
debts;
The Treasury Control and Analyses Office has responsibility for monitoring the use of part of
the Group’s limits, including counterparty and stop-loss limits, the Group’s FX position, results
of active trading and control of operations of the treasury segment;
The Models Validation Office has responsibility for qualitative and quantitative models’
analysis and validation, independent from the function of models’ development; development
of the modelsvalidation and monitoring tools; activities connected with issuing opinions on
the adequacy of the models for the segment, for which they were developed; preparing
reports for the Validation Committee needs;
The Sustainability Office is responsible for supervising and coordination of the process of
implementing the principles of sustainable development in the Bank and the Group.
The Anti-fraud Sub-unit has responsibility for implementation and monitoring Bank policy
execution in the scope of fraud risk management in cooperation with others Bank units. The
Sub-unit constitutes a competence centre for anti-fraud process;
The Compliance Department has the responsibility to ensure compliance with legal
regulations, related regulatory standards, market principles and standards as well as internal
organization regulations and codes of conduct;
The Legal Department has responsibility for handling the litigation cases of the Bank, with
support of external legal offices and legal experts whenever necessary.
The Group has prepared a comprehensive guideline document for the risk management
policy/strategy: “Risk Strategy for 2023-2025”. The document takes a 3-year perspective and is
reviewed and updated annually. It is approved by the Bank’s Management Board and Supervisory
Board. The risk strategy is inextricably linked to other strategic documents, such as: Budget, Liquidity
Plan, and Capital Plan.
The Risk Strategy bases on the two concepts defined by the Group:
1. Risk profile current risk level expressed in amount or type of risk the Group is currently
exposed. The Group also has a forward-looking view how their risk profile may change under
both expected and stress economic scenarios in accordance with risk appetite,
2. Risk appetite the maximum amount or type of risk the Group is prepared to accept and
tolerate to achieve its financial and strategic objective. Three zones are defined in
accordance with warning / action required level.
Risk appetite must ensure that business structure and growth will respect the forward risk profile.
Risk appetite was reflected through defined indicators in several key areas, such as:
Solvency
Liquidity and funding
Earnings volatility and Business mix
Franchise and reputation.
The Bank and the Group has a clear risk strategy, covering retail credit, corporate credit, markets
activity and liquidity, operational and capital management. For each risk type and overall, the Group
clearly defines the risk appetite.
The Risk Management is mainly defined through the principles and targets defined in Risk Strategy
and complemented in more detail by the principles and qualitative guidelines defined in the following
documents:
a. Capital Management and Planning Framework
b. Credit Principles and Guidelines
77
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
c. Rules on Concentration Risk Management
d. Principles and Rules of Liquidity Risk Management
e. Principles and Guidelines on Market Risk Management on Financial Markets
f. Principles and Guidelines for Market Risk Management in Banking Book
g. Investment Policy
h. Principles and Guidelines for Management of Operational Risk
i. Policy, Rules, and Principles of the Model Risk Management
j. Stress tests policy
k. Sustainability Policy
l. Program of counteracting Anti-Money Laundering and financing terrorism.
Within risk appetite, the Group has defined tolerance zones for its measures (build up based on the
“traffic lights” principle). As for all tolerance zones for risk appetite, it has been set:
Risk appetite status green zone means a measure within risk appetite, yellow zone means
an increased risk of risk appetite breach, red zone means risk appetite breach
Escalation process of actions/decisions taken - bodies/organizational entities responsible for
decisions and actions in a particular zone
Risk appetite monitoring process.
The Group pays particular attention to continuous improvement of the risk management process. One
measurable effect of this is a success of the received authorization to the further use of the IRB
approach in the process of calculating capital requirements.
11.2. CAPITAL MANAGEMENT
Capital management relates to two areas: capital adequacy management and capital allocation. For
both areas, management goals were set.
The goal of capital adequacy management is: (a) meeting the requirements specified in external
regulations (regulatory capital adequacy) and (b) ensuring the solvency in normal and stressed
conditions (economic capital adequacy/internal capital). Completing that goal, Bank strives to
achieve internal long-term capital limits (targets), defined in Risk Strategy.
Capital allocation purpose is to create value for shareholders by maximizing the return on risk in
business activity, considering established risk appetite.
In a scope of capital management process, there is also a capital planning process. The goal of capital
planning is to designate the own funds (capital base that is risk-taking capacity) and capital usage
(regulatory capital requirements and economic capital) in a way to ensure that capital targets/limits
shall be met, given forecasted business strategy and risk profile in normal and stressed
macroeconomic conditions.
Regulatory capital adequacy
The Bank is obliged by law to meet minimum own funds requirements, set in art. 92 of Regulation
(EU) No 575/2013 on prudential requirements for credit institutions and investment firms, amending
Regulation (EU) No 648/2012 (CRR). At the same time, the following buffers were included in capital
targets/limits:
P2R buffer (Pillar II FX mortgage loans buffer) - KNF decision regarding order to maintain
additional own funds to secure risk resulting from FX mortgage loans granted to households,
under the art. 138.2.2 of Banking Act. A value of that buffer is defined for particular banks by
KNF every year as a result of Supervisory Review and Evaluation Process (SREP) and relates to
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
risk that is in KNF’s opinion - inadequately covered by minimum own funds requirements, set in
CRR art. 92. At present, the buffer was set by KNF in the decisions issued in the end of 2022 in
the level of 1.95pp (Bank) and 1.94pp (Group) as for Total Capital Ratio (TCR), which corresponds
to capital requirements over Tier 1 ratio of 1.47pp in Bank and of 1.46pp in Group, and which
corresponds to capital requirements over CET 1 ratio of 1.10pp in Bank and 1.09pp in Group
1
;
Combined buffer defined in Act on macro prudential supervision over the financial system and
crisis management that consists of:
Capital conservation buffer at the level of 2.5%;
Other systemically important institution buffer (OSII) at the level of 0.25%, and the
value is set by KNF year
2
;
Systemic risk buffer at the level of 0% in force from March 2020, in line with Regulation
of Ministry of Development and Finance;
Countercyclical buffer at the 0% level.
In accordance to binding legal requirements and recommendations of Polish Financial Supervisory
Authority (KNF), the Group defined regulatory minimum levels of capital ratios, being at the same
time the base of defining capital limits.
The below table presents these levels as of 31 December 2022. The Bank will inform on each change
of required capital levels in accordance with regulations.
1
That decision replaces the previous recommendation from 2021, to maintain own funds for the coverage of additional capital
requirements at the level of 2.82 pp (Bank) and 2.79 pp (Group) as for TCR, which should have consisted of at least 2.11 pp
(Bank) and 2.09 pp (Group) as for Tier 1 capital and which should have consisted of at least 1.58 pp (Bank) and 1.56 pp (Group)
as for CET1 capital
2
In November 2020 KNF issued the decision on identification the Bank as other systemically important institution and
imposing OSII Buffer
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Capital ratio
31.12.2022
CET1 ratio
Bank
Group
Minimum
4.50%
4.50%
P2R Buffer
1.10%
1.09%
TSCR CET1 (Total SREP Capital Requirements)
5.60%
5.59%
Capital Conservation Buffer
2.50%
2.50%
OSII Buffer
0.25%
0.25%
Systemic risk buffer
0.00%
0.00%
Countercyclical capital buffer
0.00%
0.00%
Combined buffer
2.75%
2.75%
OCR CET1 (Overall Capital Requirements CET1)
8.35%
8.34%
T1 ratio
Bank
Group
Minimum
6.00%
6.00%
P2R Buffer
1.47%
1.46%
TSCR T1 (Total SREP Capital Requirements)
7.47%
7.46%
Capital Conservation Buffer
2.50%
2.50%
OSII Buffer
0.25%
0.25%
Systemic risk buffer
0.00%
0.00%
Countercyclical capital buffer
0.00%
0.00%
Combined buffer
2.75%
2.75%
OCR T1 (Overall Capital Requirements T1)
10.22%
10.21%
TCR ratio
Bank
Group
Minimum
8.00%
8.00%
P2R Buffer
1.95%
1.94%
TSCR TCR (Total SREP Capital Requirements)
9.95%
9.94%
Capital Conservation Buffer
2.50%
2.50%
OSII Buffer
0.25%
0.25%
Systemic risk buffer
0.00%
0.00%
Countercyclical capital buffer
0.00%
0.00%
Combined buffer
2.75%
2.75%
OCR TCR (Overall Capital Requirements TCR)
12.70%
12.69%
In December 2022, the Bank received a recommendation to maintain, own funds to cover an additional
capital charge (“P2G”) to absorb potential losses resulting from the occurrence of stresses, at the
level of 1.72 pp and 1.75 (on an individual and consolidated level) over the OCR value. According to
the recommendation, the additional capital charge should consist fully of common equity Tier 1
capital (CET1 capital).
Capital risk, expressed in the above capital targets/limits, is measured, and monitored in a regular
manner. Capital limits were defined based on the minimum regulatory capital levels. They are the
basis of setting safety zones and risk appetite. Capital ratios in each zone determine the need to
make appropriate decisions or management actions. Regular monitoring of capital risk is based on the
classification of capital ratios into appropriate zones, and then the assessment of trends and factors
influencing the level of capital adequacy is carried out.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Own funds capital requirements
The Group is during a project of an implementation of internal ratings-based method (IRB) for
calculation of own funds requirements for credit risk and calculates its own funds minimum
requirements using the IRB and standardise method for credit risk and standardise methods for other
risk types.
In the end of 2012, Banco de Portugal (consolidating Regulator) with cooperation of Polish Financial
Supervision Authority (PFSA) granted an approval to the use of IRB approach as to following loan
portfolios: (i) Retail exposures to individual persons secured by residential real estate collateral (RRE),
(ii) Qualifying revolving retail exposures (QRRE). According to the mentioned approval, minimum own
funds requirements calculated using the IRB approach should be temporarily maintained at no less
than 80 per cent (‘Regulatory floor’) of the respective capital requirements calculated using the
Standardized approach.
In the end of 2014, the Bank received another decision by Regulatory Authorities regarding the IRB
process. According to its content, for the RRE and QRRE loan portfolios, the minimum own funds
requirements calculated using the IRB approach had to be temporarily maintained at no less than 70
per cent (‘Regulatory floor’) of the respective capital requirements calculated using the Standardized
approach until the Bank fulfils further defined conditions. In July 2017 the Bank received the decision
of Competent Authorities (ECB cooperating with KNF) on approval the material changes to IRB LGD
models and revoking the ‘Regulatory floor’.
Since 2018, the Bank has been successively implementing a multi-stage process of changes to the IRB
method, related to the requirements regarding the new definition of default. In the first phase, in
line with the “two-step approach” approved by Competent Authorities, the Bank in 2020 successfully
implemented solutions for the new definition of default in the production environment. The Bank is
obliged to include an additional conservative charge on the estimates of the RWA value for exposures
classified under the IRB approach. The level of this add-on, calculated based on the supervisory
algorithm, was set at 5 per cent above the value resulting from the IRB method.
In 2021, all credit risk models included in the rating system subject to the current regulatory approval
were recalibrated and rebuilt. In 2021 the Bank also obtained a decision from Competent Authorities
to approve significant changes to the IRB models used (LGD, LGD in-default and ELBE) for rating
systems subject to the IRB approval.
In 2022, further work was carried out on credit risk models for the remaining credit portfolios covered
by the IRB method roll-out plan: other retail exposures and corporate exposures.
Internal capital
The Group defines internal capital according to Polish Banking Act, as the estimated amount needed
to cover all identified, material risks found in the Bank’s activity and changes in economic
environment, considering the anticipated level of risk in the future.
Internal capital is used in capital management in following processes: economic capital adequacy
management and capital allocation. The Bank defined an internal (economic) capital estimation
process. To this end, as for measurable risk types, mathematic and statistic models and methods are
used.
Maintaining economic capital adequacy means a coverage (provision) of internal capital (that is an
aggregated risk measure) by available financial resources (own funds). An obligation to banks to have
in place that sort of risk coverage stems from Banking Act. It was mirrored in the Group’s capital
targets/limits: economic capital buffer and economic capital buffer in stressed conditions.
In 2022, both above capital targets were met with a surplus. A surplus of own funds over internal
capital supports a further increase of banking activity, in areas with a higher risk-adjusted return.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
At the same time internal capital is utilised in capital allocation process, to assign an internal capital
to products/business lines, calculating risk-adjusted performance measures, setting risk limits and
internal capital reallocation.
Capital adequacy evaluation
Capital adequacy evolution of the Group and the Bank during 2022 was as follows:
Capital adequacy measures
31.12.2022
31.12.2021
31.12.2022
31.12.2021
(PLN million)
Group
Group
Bank
Bank
Risk-weighted assets
48 497.3
49 442.8
48 046.0
48 895.7
Own Funds requirements, including:
3 879.8
3 955.4
3 843.7
3 911.7
- Credit risk and
counterparty credit risk
3 380.6
3 479.8
3 386.7
3 477.7
- Market risk
18.0
32.3
18.0
32.3
- Operational risk
474.5
433.0
432.3
391.4
- Credit Valuation
Adjustment CVA
6.7
10.3
6.7
10.3
Own Funds, including:
6 991.1
8 436.3
6 980.1
8 397.1
- Common Equity Tier 1
Capital
5 469.9
6 906.3
5 458.9
6 867.1
- Tier 2 Capital
1 521.2
1 530.0
1 521.2
1 530.0
Total Capital Ratio (TCR)
14,42%
17.06%
14.53%
17.17%
Minimum required level
12.69%
13.54%
12.70%
13.57%
Surplus (+) / Deficit (-) of TCR ratio
(pp)
+1.73
+3.52
+1,83
+3.60
Tier 1 Capital ratio (T1)
11.28%
13.97%
11.36%
14.04%
Minimum required level
10.21%
10.84%
10.22%
11.31%
Surplus (+) / Deficit (-) of T1 ratio (pp)
+1.07
+3.13
+1.14
2.73
Common Equity Tier 1 Capital ratio
(CET1)
11.28%
13.97%
11.36%
14.04%
Minimum required level
8.34%
8.81%
8.35%
8.83%
Leverage ratio
4.72%
6.46%
4.74%
6.45%
As at 2022 end, capital adequacy, measured by Common Equity Tier 1 Capital ratio and Total Capital
Ratio, decreased in one year period by ca 2.69pp and by ca 2.64pp respectively.
In 2022, risk-weighted assets (RWA) went down by ca PLN945 mn (by 1.9%). The biggest yearly change
was credit risk RWA (fall by ca PLN1,240mn, by 2.9%). One of the drivers of that fall were completed
loans securitisation transactions which were partly offset by an operational risk RWA rise (by ca
PLN519mn), what stems from including in calculation higher operational results from the last three
years (without provisions). Changes of market risk and CVA (credit valuation adjustment) RWA were
not so material.
In March 2022, the Bank concluded synthetic securitization transaction with the participation of
European Investment Bank (EIB) and European Investment Fund (EIF). The portfolio covered by the
transaction concerned receivables from small and medium-sized enterprises (SME) worth ca PLN 1.5
billion PLN. The Bank obtained the EIF guarantee for the senior tranche (ca PLN 1.2 billion) and the
junior tranche (ca PLN 300 million), which is unfunded credit protection within the meaning of the
CRR. The selected loan portfolio covered by the securitization remained in the Bank's balance sheet.
In December 2022 Bank settled a synthetic securitisation transaction executed on a portfolio of
corporate and SME receivables worth PLN 2.5 billion. The selected loan portfolio securitised remained
on the bank's balance sheet. The risk transfer was affected by a recognised credit protection
instrument in the form of Credit Linked Notes (CLNs). The issued bonds with a total nominal value of
PLN242.5mn were acquired by the Christofferson Robb & Company, LLC fund.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
In 2022, Own Funds fell by ca PLN1,445mn (by 17.1%), mainly because of net financial loss caused by
created provisions for legal risk and provisions for assistance program “Credit holidays”, and
a decrease of revaluation reserve resulted from the fall of value of securities measured at fair value
though other comprehensive income (FVOCI).
Minimum required by KNF capital ratios in terms of overall capital requirements were achieved at the
end of 2022.
In the second half of 2022 (till December), Bank and Group did not meet some of the capital limits in
terms of overall capital requirements and combined buffer requirements what was announced in the
current report no 21/2022. In accordance with the regulations, Bank developed the Capital Protection
Plan, which was delivered to KNF and approved on 28th October 2022. The Plan assumed a restoration
of capital adequacy until the 2nd half of 2023.
Leverage ratio stood at the safe level of 4.72% (4.74% for Bank), and it visibly exceeds the regulatory
minimum (3%).
The Bank received the joint decision of the resolution authorities obliging to meet MREL requirements.
At the moment of communication of the decision, the Bank at the consolidated level is obliged to
meet the minimum MRELtrea requirements of 15.60% and MRELtem of 3.00%. At the individual level,
the minimum MRELtrea was set at 15.55% and MRELtem 3.00%. Additionally, the above-mentioned
decision sets updated minimum requirements that must be met by December 31, 2023, along with
mid-term objectives.
The Bank is still to meet MREL requirements due to the net loss booked in recent periods and the fact
that an issue of senior non-preferred bonds on the Polish market initially planned for 4Q21 was not
possible to execute due to a gap in the Polish bond law and later due to the combination of
unfavourable market conditions (markets were effectively shut for issuers of SNP bonds from the CEE
region) and looming risk of Poland’s government enforcement of costly extraordinary measures on the
banking sector (credit holidays and replacement of WIBOR, among others). Following the changes in
the Polish bond law in May, the Bank also started preparations for a domestic issue, but due to the
above-mentioned external factors, the decision to officially start the domestic offering was also put
on hold.
The Bank prepared a Eurobond Issue Programme of the total nominal value not higher than EUR3bn,
what was communicated in a current report in January 2022.
The Bank monitors the developments on the bond market that will allow for the issue.
Restoring capital ratios to minimum required ratios is currently the Bank’s priority and once this is
achieved the Bank will take the further needed steps aimed at meeting the MREL requirements.
11.3. CREDIT RISK
Credit risk means uncertainty about the Client’s compliance with the financing agreements concluded
with the Group i.e., repayment of the principal and interest in the specified time, which may cause
a financial loss to the Group.
The credit policy pursued in the Group is based on a set of principles such as:
centralization of the credit decision process;
using specific scoring/rating models for each Client segment/type of products;
using IT information (workflow) to support the credit process at all stages;
existence of specialized credit decisions departments for particular Client segments;
regular credit portfolio monitoring, both at the level of each transaction in the case of major
exposures, and at credit sub-portfolio level (by the Client segment, type of product,
distribution channels, etc.);
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
using the structure of limits and sub-limits for credit exposure to avoid credit concentration
and promote the effects of credit portfolio diversification;
separate unit responsible for granting rating to corporate Client, thus separating the credit
capacity assessment and credit transaction granting from his creditworthiness assessment.
In the area of credit risk, in 2022, the Group focused on adjusting the principles of its credit policy
to changing economic conditions and on improving the tools and processes of credit risk management,
in particular:
updated the Risk Strategy for the years 2023-2025;
optimised the methodology, tools, and processes of credit risk management for retail and
corporate clients;
updating the industry risk classification and industry limits.
In the retail segment, emphasis was placed on assessing and counteracting the risk arising from the
economic situation after February 24, 2022. At the same time, the focus on the remnants of the
COVID-19 pandemic was maintained. In the area of mortgage loans, development activities were
continued to optimize, automate, and digitize the process, while adapting it to the changing market
situation and changing of external regulations environment. Similar approach was also undertaken in
the area of business customers as part of granting products financing business activities. Processes
with increased security based on BGK guarantees were still being developed, considering the threats
resulting from changes in the economic situation after February 24, 2022. Further steps have also
been taken in general digitization and automation of credit processes.
In the corporate segment, the Group focused on the optimal use of capital while maintaining the
current profitability and maintaining a good risk profile. The Group also carried out activities aimed
at improving and accelerating credit processes, including decision-making processes. As in previous
periods, work continued improving IT tools supporting the credit process. The Group also continued
the close monitoring of the loan portfolio as well as the individual monitoring of the largest exposures.
All the above changes in both the retail and corporate segment enabled the Group to maintain the
risk at an acceptable level defined in the Risk Strategy as well as prepared the Group to new
challenges and to act in changed conditions.
Loan portfolio quality
Share of impaired loans, including stage 3 portfolio and POCI Assets (Purchased or Originated Credit
Impaired) in default, in total loan portfolio was at the end of December 2022 at the level of 4.45%.
This means a small growth by 6bp from the level of 4.39% a year ago, which was achieved largely due
to the Group’s sales and write-offs policy of impaired portfolio. The Group still enjoys one of the best
asset quality among Polish banks. Share of loans past-due more than 90 days in total portfolio
decreased during last year from 2.27% in December 2021 to 2.03% in December 2022.
Coverage ratio of impaired loans, now defined as relation of all risk provisions to total value of stage
3 loans and POCI in default, has slightly increased during the year from 68.62% in December 2021 to
69.91%. Coverage by total provisions of loans past-due more than 90 days also increased from 133%
one year ago to 154% at the end of 2022. In 2022 both these ratios improved despite the write-off
from the Group’s loans portfolio of approx. PLN293mn of receivables covered of provisions with 100%
and sale of approx. PLN338mn of highly covered receivables.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
The evolution of main indicators of the Group’s loan portfolio quality is presented below:
Group loans quality indicators
31.12.2022
31.12.2021
Total impaired loans (PLN million)
3 518
3 557
Total provisions (PLN million)
2 460
2 441
Impaired over total loans ratio (%)
4.45%
4.39%
Loans past-due over 90 days /total loans (%)
2.03%
2.27%
Total provisions/impaired loans (%)
69.91%
68.62%
Total provisions/loans past-due (>90d) (%)
153.58%
132.56%
Impaired loan ratio for retail clients increased from 4.55% to 4.86% (being an outcome of drop in other
retail of 0.44pp and growth in mortgage portfolio of 0.48pp) and at the same time the ratio decreased
in the corporate portfolio from 3.86% to 3.07% (growth in leasing portfolio of 0.78pp compensated by
drop in the rest of corporate portfolio of 1.78pp). Last year, the value of foreign currency mortgage
loans (deducted by allocated provisions) decreased by as much as approx. 29.7% year-on-year (in PLN
terms) as a result of amortization of this portfolio as well as increasing provisions created for legal
risk. Additionally, it should be noted that ex-Euro Bank mortgage portfolio, in the amount of approx.
PLN613mn, enjoys a guarantee and indemnity from Société Genéralé. Excluding this portfolio, the
share of FX mortgage loans in the total loan portfolio decreases from 11.4% to 8.1%. The improvement
in the currency structure of the mortgage loan portfolio was supported by the increase in value of
loans in PLN.
The evolution of the Group’s loan portfolio quality by main products groups:
Portfolio quality by products:
Loans past-due
> 90 days ratio
Impaired loans
ratio
31.12.2022
31.12.2021
31.12.2022
31.12.2022
Mortgage
0.98%
0.90%
2.65%
2.17%
Other retail*
5.73%
6.57%
9.93%
10.37%
Total retail clients*
2.42%
2.54%
4.86%
4.55%
Leasing
0.74%
1.29%
3.94%
3.16%
Other loans to companies
0.65%
1.42%
2.49%
4.27%
Total companies
0.69%
1.38%
3.07%
3.86%
Total loan portfolio
2.03%
2.27%
4.45%
4.39%
(*) incl. Microbusiness, annual turnover below PLN 5 million
The Group's portfolio is characterized by appropriate diversification, both due to the concentration
of the largest exposures and due to the concentration in sectors of the economy. Participation of The
10 largest exposures remain at a safe, low level of 4.7% (increase in 2022 from 4.5% at the end of
2021).
The distribution of the portfolio by Stage 1/2 and PD ranges as well as the distribution by Stage3/POCI
and months in default is presented below separately for the following homogenous portfolios:
Mortgage, Other retail, Other Corporate and Leasing.
Compared to the previous year, the average 12-month PD for Mortgage Stage1/2 portfolio increased
from 0.86% to 1.06%, which reflects slight deterioration of the quality of the portfolio also translating
into the growth of Stage 2 portfolio from PLN1.16bn to PLN2.82bn. The average LGD for Stage1/2
decreased from 18.01% to 16.4%, which indicates improvement of recovery activity.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Mortgage (PLN million)
31.12.2022
PD scale
Gross
balance
exposure
Off-
balance
exposure
Number of
exposures
Average
maturity
(yrs)
EAD*
Average
PD (%)
Average
LGD (%)
ECL**
Stage 1
0% - 0.14%
0.6
0.0
332
0.4
0.8
0.11%
18.34%
0.0
0.15% - 0.24%
4.9
21.7
450
27.4
25.9
0.22%
17.03%
0.0
0.25% - 0.49%
22 138.6
646.8
113 950
22.2
23 627.9
0.43%
16.76%
16.4
0.50% - 0.74%
10 259.0
80.0
49 693
22.1
10 641.1
0.57%
14.67%
8.8
0.75% - 2.49%
5 148.2
58.3
24 484
22.3
5 329.6
1.32%
18.10%
12.8
2.50% - 9.99%
1 025.5
5.7
4 329
22.9
1 062.5
4.39%
19.40%
9.2
10.00% - 44.99%
60.1
0.0
247
23.4
63.3
12.49%
18.52%
1.4
45.00% - 100.00%
0.1
0.0
1
21.1
0.9
82.69%
15.37%
0.1
Total Stage 1
38 637.2
812.5
193 486
22.2
40 751.9
0.71%
16.46%
48.7
Stage 2
0% - 0.14%
0.0
0.0
3
0.1
0.0
0.08%
14.54%
0.0
0.15% - 0.24%
0.0
0.0
1
0.7
0.0
0.17%
42.82%
0.0
0.25% - 0.49%
62.4
2.5
322
21.4
66.9
0.44%
15.59%
0.3
0.50% - 0.74%
186.7
0.9
830
20.2
193.2
0.66%
14.51%
1.6
0.75% - 2.49%
1 333.9
10.5
5 384
22.3
1 384.9
1.47%
14.84%
24.0
2.50% - 9.99%
807.4
4.9
3 314
22.4
833.2
5.05%
15.79%
37.5
10.00% - 44.99%
379.3
0.3
1 659
22.1
387.8
19.69%
17.94%
37.1
45.00% - 100.00%
46.8
0.0
213
21.8
49.2
66.20%
19.24%
8.4
Total Stage 2
2 816.4
19.1
11 726
22.1
2 915.3
5.93%
15.59%
109.0
Total Stage 1+2
41 453.6
831.6
205 212
22.2
43 667.2
1.06%
16.40%
157.7
31.12.2021
Stage 1
0% - 0.14%
6 524.4
0.1
40 281
19.1
7 853.3
0.11%
27.68%
2.3
0.15% - 0.24%
3 709.1
0.1
20 654
20.2
3 925.8
0.18%
16.52%
1.2
0.25% - 0.49%
885.7
194.0
5 645
21.8
1 183.9
0.37%
22.76%
1.0
0.50% - 0.74%
24 967.5
1 537.5
114 545
23.8
26 696.8
0.60%
14.86%
23.6
0.75% - 2.49%
4 859.2
221.8
21 010
23.3
5 296.2
1.32%
18.07%
13.3
2.50% - 9.99%
1 125.7
13.5
4 283
22.4
1 257.9
4.54%
25.11%
14.6
10.00% - 44.99%
78.5
0.0
279
23.5
84.6
11.17%
22.33%
2.1
45.00% - 100.00%
0.4
0.0
1
22.1
0.9
47.54%
13.77%
0.1
Total Stage 1
42 150.4
1 967.1
206 698
22.5
46 299.4
0.68%
18.04%
58.1
Stage 2
0% - 0.14%
5.9
0.0
43
18.6
6.5
0.11%
24.71%
0.0
0.15% - 0.24%
1.2
0.0
13
19.2
1.3
0.17%
15.41%
0.0
0.25% - 0.49%
4.3
0.0
26
19.1
4.6
0.40%
20.11%
0.0
0.50% - 0.74%
20.6
0.0
100
22.1
20.7
0.65%
14.55%
0.2
0.75% - 2.49%
539.1
19.0
2 096
23.9
561.5
1.60%
14.77%
11.6
2.50% - 9.99%
370.0
13.5
1 420
22.9
394.4
5.41%
16.93%
17.7
10.00% - 44.99%
197.2
0.5
799
21.6
213.5
23.40%
22.85%
23.0
45.00% - 100.00%
21.4
0.0
101
20.8
23.7
60.15%
23.34%
4.4
Total Stage 2
1 159.7
33.0
4 598
23.1
1 226.2
7.73%
17.10%
57.0
Total Stage 1+2
43 310.1
2 000.1
211 296
22.5
47 525.6
0.86%
18.01%
115.0
86
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
* EAD after credit risk mitigation and application of the credit conversion factor
** For Stage 2 - ECL Lifetime
31.12.2022
Time in default
Number of exposures
EAD*
Average LGD (%)
ECL**
Stage 3
<12 months
1 771
426.6
21.01%
89.6
13 - 24 months
591
135.1
30.57%
41.3
25 - 36 months
413
90.3
37.46%
33.8
37 - 48 months
386
81.8
47.42%
38.8
49 - 60 months
662
143.9
52.75%
75.9
61 - 84 months
289
87.3
63.52%
55.5
> 84 months
528
117.8
77.93%
91.8
Total Stage 3
4 640
1 082.7
39.41%
426.7
POCI
Non-Default
165
28.4
30.53%
12.4
<12 months
28
6.4
34.23%
2.2
13 - 24 months
12
3.3
47.94%
1.6
25 - 36 months
30
9.4
81.51%
7.6
37 - 48 months
347
119.6
89.48%
107.1
49 - 60 months
6
2.1
81.64%
1.7
61 - 84 months
6
2.7
94.83%
2.5
> 84 months
13
3.8
93.74%
3.5
Total POCI
607
175.6
76.80%
138.6
Total Stage 3+POCI
5 247
1 258.3
44.63%
565.3
31.12.2021
Stage 3
<12 months
1 007
272.7
25.38%
69.2
13 - 24 months
495
128.4
31.95%
41.0
25 - 36 months
435
104.4
39.06%
40.8
37 - 48 months
753
199.3
46.77%
93.2
49 - 60 months
188
73.5
48.27%
35.5
61 - 84 months
310
120.0
57.06%
68.5
> 84 months
484
99.0
73.41%
72.7
Total Stage 3
3 672
997.4
42.20%
420.9
POCI
Non-Default
191
34.3
30.61%
14.4
<12 months
19
4.1
37.41%
1.5
13 - 24 months
38
10.5
73.77%
7.7
25 - 36 months
387
121.8
83.40%
101.6
37 - 48 months
10
3.4
78.70%
2.7
49 - 60 months
2
0.2
83.84%
0.2
61 - 84 months
7
3.0
87.79%
2.7
> 84 months
15
3.2
89.78%
2.9
Total POCI
669
180.6
71.87%
133.8
Total Stage 3+POCI
4 341
1 178.0
46.75%
554.6
* EAD after credit risk mitigation and application of the credit conversion factor
** For POCI current ECL value (not provisions)
87
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
The growth of Stage 2 by PLN718mn (compared to 2021) due to shift of exposures towards higher PD
ranges was also observed in Other Retail portfolio. For Stage 1/2 the average 12-month PD increased
from 3.44% to 4.32% whereas the average LGD improved from 47.26% to 42.35%. Due to the recoveries
and sales the structure of Stage 3 in terms of months in default improved, which translated also into
drop of Stage 3 LGD from 59.74% to 54.15%.
Other retail (PLN million)
31.12.2022
PD scale
Gross
balance
exposure
Off-
balance
exposure
Number of
exposures
Average
maturity
(yrs)
EAD*
Average
PD (%)
Average
LGD (%)
ECL**
Stage 1
0% - 0.14%
328.8
1 685.7
319 441
9.8
1 888.6
0.06%
38.71%
0.4
0.15% - 0.24%
101.0
247.0
63 342
9.6
334.4
0.20%
37.87%
0.2
0.25% - 0.49%
505.7
628.2
175 055
8.8
1 090.8
0.36%
38.81%
1.5
0.50% - 0.74%
476.1
146.8
68 542
6.6
606.2
0.68%
41.75%
1.6
0.75% - 2.49%
5 163.0
241.8
824 841
4.7
5 294.6
1.73%
40.21%
35.2
2.50% - 9.99%
5 775.9
78.0
323 539
5.9
5 879.9
4.29%
45.53%
109.1
10.00% - 44.99%
722.9
6.6
32 738
6.5
738.5
15.93%
46.00%
51.0
45.00% - 100.00%
0.0
0.0
2
3.3
0.0
69.74%
46.09%
0.0
Total Stage 1
13 073.4
3 034.1
1 807 500
6.3
15 833.1
2.98%
42.19%
199.1
Stage 2
0% - 0.14%
0.2
1.4
440
9.4
1.4
0.06%
38.48%
0.0
0.15% - 0.24%
1.5
3.0
1 086
9.3
3.9
0.19%
37.89%
0.0
0.25% - 0.49%
33.8
56.2
15 154
9.5
86.8
0.41%
39.26%
1.6
0.50% - 0.74%
32.2
31.2
8 704
9.4
61.5
0.69%
39.38%
1.8
0.75% - 2.49%
474.4
63.3
47 088
6.6
532.2
1.80%
43.55%
17.5
2.50% - 9.99%
1 016.3
35.1
71 476
6.1
1 045.3
4.78%
44.73%
62.3
10.00% - 44.99%
585.0
8.0
49 057
5.4
585.6
21.09%
41.30%
82.6
45.00% - 100.00%
223.1
1.8
13 893
6.2
226.8
61.08%
44.49%
74.6
Total Stage 2
2 366.4
200.0
206 898
6.3
2 543.5
12.67%
43.34%
240.3
Total Stage 1+2
15 439.8
3 234.1
2 014 398
6.3
18 376.6
4.32%
42.35%
439.5
31.12.2021
Stage 1
0% - 0.14%
583.3
1 458.7
395 346
9.1
1 933.0
0.09%
44.94%
0.8
0.15% - 0.24%
1 447.4
250.6
199 829
5.8
1 667.0
0.16%
46.13%
1.2
0.25% - 0.49%
1 987.6
277.2
252 679
6.1
2 227.0
0.34%
48.64%
3.5
0.50% - 0.74%
2 532.0
202.1
316 737
5.2
2 665.4
0.64%
45.09%
7.3
0.75% - 2.49%
3 435.0
215.1
315 175
5.9
3 596.6
1.53%
48.30%
25.5
2.50% - 9.99%
2 852.2
78.3
185 184
6.0
2 909.1
5.02%
49.06%
68.8
10.00% - 44.99%
559.5
5.7
24 869
6.3
564.5
18.87%
49.92%
51.2
45.00% - 100.00%
0.4
0.0
14
4.9
0.4
51.05%
48.49%
0.1
Total Stage 1
13 397.5
2 487.8
1 689 833
6.2
15 563.1
2.16%
47.35%
158.5
Stage 2
0% - 0.14%
0.6
1.5
1 587
6.9
1.9
0.09%
44.55%
0.0
0.15% - 0.24%
5.2
3.7
3 255
7.5
8.5
0.19%
43.06%
0.0
0.25% - 0.49%
29.0
18.6
10 846
8.1
46.6
0.34%
44.30%
0.6
0.50% - 0.74%
114.4
34.2
18 794
7.2
145.6
0.61%
48.08%
3.1
88
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
0.75% - 2.49%
284.3
49.5
40 323
7.0
327.6
1.50%
46.88%
12.5
2.50% - 9.99%
551.6
38.0
61 194
6.2
575.7
5.50%
46.17%
40.9
10.00% - 44.99%
484.2
5.2
37 834
5.4
481.6
22.73%
45.55%
75.7
45.00% - 100.00%
179.6
1.0
11 134
5.8
180.0
62.65%
48.90%
60.4
Total Stage 2
1 648.8
151.7
184 967
6.2
1 767.6
14.70%
46.50%
193.3
Total Stage 1+2
15 046.3
2 639.4
1 874 800
6.2
17 330.7
3.44%
47.26%
351.8
* EAD after credit risk mitigation and application of the credit conversion factor
** For Stage 2 - ECL Lifetime
31.12.2022
Time in default
Number of exposures
EAD*
Average LGD (%)
ECL**
Stage 3
<12 months
45 230
677.6
44.55%
301.8
13 - 24 months
21 498
357.5
55.34%
197.8
25 - 36 months
14 818
287.5
65.45%
188.2
37 - 48 months
8 441
123.7
66.12%
81.8
49 - 60 months
3 797
42.3
62.79%
26.6
61 - 84 months
1 870
19.3
71.37%
13.8
> 84 months
1 607
16.0
94.61%
15.1
Total Stage 3
97 261
1 523.9
54.15%
825.1
POCI
Non-Default
2 892
49.8
40.90%
14.5
<12 months
344
9.5
52.05%
4.9
13 - 24 months
315
9.0
66.99%
6.0
25 - 36 months
676
17.5
75.88%
13.3
37 - 48 months
7 922
235.7
78.92%
186.0
49 - 60 months
305
10.5
78.21%
8.2
61 - 84 months
417
11.4
90.15%
10.3
> 84 months
269
6.1
87.69%
5.3
Total POCI
13 140
349.5
72.81%
248.6
Total Stage 3+POCI
110 401
1 873.4
57.63%
1 073.8
31.12.2021
Stage 3
<12 months
39 630
625.4
48.62%
304.1
13 - 24 months
28 203
470.3
65.41%
307.6
25 - 36 months
14 735
206.3
67.14%
138.5
37 - 48 months
8 356
102.2
72.45%
74.0
49 - 60 months
2 165
24.8
71.63%
17.8
61 - 84 months
2 307
24.1
80.16%
19.3
> 84 months
2 064
19.2
95.06%
18.2
Total Stage 3
97 460
1 472.2
59.74%
879.4
POCI
Non-Default
4 034
71.1
40.74%
19.7
<12 months
662
17.6
53.29%
9.4
13 - 24 months
2 117
33.2
73.91%
24.6
25 - 36 months
19 670
478.4
77.19%
369.2
37 - 48 months
531
18.3
75.32%
13.8
89
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
49 - 60 months
400
9.1
73.98%
6.7
61 - 84 months
408
9.2
74.70%
6.9
> 84 months
512
9.8
83.85%
8.2
Total POCI
28 334
646.6
72.33%
458.5
Total Stage 3+POCI
125 794
2 118.8
63.58%
1 337.9
* EAD after credit risk mitigation and application of the credit conversion factor
** For POCI current ECL value (not provisions)
Although the average 12-month PD for Stage 1/2 portfolio of Other Corporate was at the stable level
(1.71% vs. 1.72% in 2021) it was observed an increase of Stage 2 portfolio by PLN384mn. The average
LGD for Stage 3 increased from 36.28% to 47.15%.
Other corporate (PLN million)
31.12.2022
PD scale
Gross
balance
exposure
Off-
balance
exposure
Number of
exposures
Average
maturity
(yrs)
EAD*
Average
PD (%)
Average
LGD (%)
ECL**
Stage 1
0% - 0.14%
48.0
140.3
3 150
5.4
180.9
0.03%
47.53%
0.0
0.15% - 0.24%
55.9
20.9
1 242
4.8
75.4
0.17%
49.02%
0.1
0.25% - 0.49%
411.7
1 318.4
2 006
1.0
1 354.2
0.45%
48.62%
3.0
0.50% - 0.74%
2 986.7
2 798.4
68 914
1.8
4 499.5
0.64%
47.95%
13.7
0.75% - 2.49%
4 998.6
2 831.9
11 163
2.0
6 447.3
1.42%
45.25%
41.0
2.50% - 9.99%
2 060.4
749.5
8 610
2.5
2 244.2
3.90%
44.29%
38.1
10.00% - 44.99%
56.5
1.7
914
4.9
57.7
15.92%
48.30%
4.3
45.00% - 100.00%
0.0
0.0
0
0.0
0.0
0.00%
0.00%
0.0
Total Stage 1
10 617.9
7 861.3
95 999
2.0
14 859.3
1.50%
46.29%
100.1
Stage 2
0% - 0.14%
1.3
2.9
74
5.7
4.1
0.05%
47.00%
0.0
0.15% - 0.24%
5.4
2.0
57
8.1
7.3
0.17%
34.05%
0.1
0.25% - 0.49%
41.7
145.3
223
0.6
161.2
0.46%
45.30%
0.5
0.50% - 0.74%
84.8
126.3
163
0.4
180.8
0.60%
38.54%
0.4
0.75% - 2.49%
344.3
357.6
2 101
1.1
568.5
1.25%
44.28%
4.8
2.50% - 9.99%
303.6
169.7
1 117
2.2
333.5
5.34%
39.65%
10.9
10.00% - 44.99%
79.1
4.3
1 229
4.3
79.9
18.68%
48.74%
11.1
45.00% - 100.00%
17.1
0.0
360
4.0
16.9
65.98%
50.07%
6.3
Total Stage 2
877.2
808.2
5 324
1.5
1 352.2
3.91%
42.78%
34.1
Total Stage 1+2
11 495.1
8 669.5
101 323
1.9
16 211.5
1.71%
46.00%
134.2
31.12.2021
Stage 1
0% - 0.14%
130.1
170.6
5 313
5.2
287.0
0.06%
50.39%
0.1
0.15% - 0.24%
6.1
1.1
138
8.3
6.9
0.19%
25.70%
0.0
0.25% - 0.49%
1 758.9
2 622.1
4 933
2.7
3 390.8
0.46%
49.57%
7.7
0.50% - 0.74%
2 743.4
1 929.4
6 220
1.5
3 681.9
0.62%
48.01%
10.8
0.75% - 2.49%
5 111.1
2 796.4
63 979
2.1
6 686.6
1.55%
46.09%
47.8
2.50% - 9.99%
1 443.5
747.0
3 957
1.9
1 634.6
4.05%
37.28%
25.1
10.00% - 44.99%
193.0
11.3
688
4.8
194.4
16.04%
51.71%
16.0
90
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
45.00% - 100.00%
0.0
0.0
0
0.0
0.0
0.00%
0.00%
0.0
Total Stage 1
11 385.9
8 277.9
85 228
2.2
15 882.1
1.51%
46.51%
107.4
Stage 2
0% - 0.14%
5.2
6.3
121
6.5
11.1
0.09%
45.62%
0.2
0.15% - 0.24%
0.0
0.0
0
0.0
0.0
0.00%
0.00%
0.0
0.25% - 0.49%
11.1
18.9
212
1.9
28.4
0.43%
48.22%
0.3
0.50% - 0.74%
20.0
30.7
2 382
2.5
41.2
0.62%
37.14%
0.3
0.75% - 2.49%
126.6
111.8
763
1.4
198.3
1.45%
34.51%
1.4
2.50% - 9.99%
180.0
77.4
468
2.0
184.4
5.53%
36.64%
4.9
10.00% - 44.99%
142.6
33.4
723
2.0
144.0
17.13%
49.60%
14.4
45.00% - 100.00%
8.0
0.0
246
4.1
7.8
74.08%
51.37%
3.1
Total Stage 2
493.5
278.5
4 915
1.9
615.3
7.14%
39.90%
24.6
Total Stage 1+2
11 879.3
8 556.3
90 143
2.2
16 497.4
1.72%
46.26%
132.0
* EAD after credit risk mitigation and application of the credit conversion factor
** For Stage 2 - ECL Lifetime
31.12.2022
Time in default
Number of exposures
EAD*
Average LGD (%)
ECL**
Stage 3
<12 months
1 306
108.8
40.99%
44.6
13 - 24 months
587
34.2
44.75%
15.3
25 - 36 months
263
77.1
43.50%
33.5
37 - 48 months
204
55.6
58.47%
32.5
49 - 60 months
115
14.0
29.53%
4.1
61 - 84 months
61
20.7
23.96%
5.0
> 84 months
113
32.0
82.55%
26.4
Total Stage 3
2 649
342.4
47.15%
161.4
POCI
Non-Default
0
0.0
0.00%
0.0
<12 months
1
21.4
14.64%
3.1
13 - 24 months
1
0.4
71.87%
0.3
25 - 36 months
0
0.0
0.00%
0.0
37 - 48 months
1
0.0
80.50%
0.0
49 - 60 months
0
0.0
0.00%
0.0
61 - 84 months
0
0.0
0.00%
0.0
> 84 months
0
0.0
0.00%
0.0
Total POCI
3
21.8
15.74%
3.4
Total Stage 3+POCI
2 652
364.2
45.27%
164.9
31.12.2021
Stage 3
<12 months
831
112.1
23.97%
26.9
13 - 24 months
444
258.7
32.83%
84.9
25 - 36 months
376
83.8
51.52%
43.2
37 - 48 months
301
56.4
34.75%
19.6
49 - 60 months
67
6.1
53.67%
3.3
61 - 84 months
126
60.3
46.98%
28.3
> 84 months
178
34.0
46.04%
15.6
91
Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Total Stage 3
2 323
611.3
36.28%
221.8
POCI
Non-Default
0
0.0
0.00%
0.0
<12 months
0
0.0
0.00%
0.0
13 - 24 months
0
0.0
0.00%
0.0
25 - 36 months
8
1.1
72.87%
0.8
37 - 48 months
0
0.0
0.00%
0.0
49 - 60 months
0
0.0
0.00%
0.0
61 - 84 months
0
0.0
0.00%
0.0
> 84 months
0
0.0
0.00%
0.0
Total POCI
8
1.1
72.87%
0.8
Total Stage 3+POCI
2 331
612.4
36.34%
222.6
* EAD after credit risk mitigation and application of the credit conversion factor
** For POCI current ECL value (not provisions
Compared to the year 2021, the average 12-month PD for Stage 1/2 in Leasing increased from 2.6% to
3.93% which translated into the growth of Stage 2 by PLN93mn. There was observed improvement of
the average LGD for Stage 1/2 (23.01% vs. 31.30% in 2021). The average Stage 3 LGD decreased from
41.25% to 23.97% which is the effect of better recoveries as well as portfolio sales.
Leasing (PLN million)
31.12.2022
PD scale
Gross
balance
exposure
Off-
balance
exposure
Number of
exposures
Average
maturity
(yrs)
EAD*
Average
PD (%)
Average
LGD (%)
ECL**
Stage 1
0% - 0.14%
330.1
0.0
3 894
2.9
330.1
0.08%
23.30%
0.1
0.15% - 0.24%
61.0
0.0
870
2.6
61.0
0.17%
19.35%
0.0
0.25% - 0.49%
586.9
0.0
4 287
3.5
586.9
0.36%
23.90%
0.5
0.50% - 0.74%
73.3
0.0
1 780
1.5
73.3
0.64%
20.33%
0.1
0.75% - 2.49%
1 280.7
0.0
11 458
3.0
1 280.7
1.55%
24.94%
4.7
2.50% - 9.99%
3 715.0
0.0
36 508
3.3
3 715.0
3.47%
22.65%
27.8
10.00% - 44.99%
3.7
0.0
58
3.6
3.7
15.16%
18.12%
0.1
45.00% - 100.00%
4.1
0.0
4
4.7
4.1
62.18%
31.42%
0.7
Total Stage 1
6 054.7
0.0
58 859
3.2
6 054.7
2.56%
23.23%
34.0
Stage 2
0% - 0.14%
1.0
0.0
33
0.9
1.0
0.07%
6.80%
0.0
0.15% - 0.24%
1.6
0.0
41
1.6
1.6
0.18%
9.65%
0.0
0.25% - 0.49%
10.1
0.0
156
2.4
10.1
0.33%
16.72%
0.0
0.50% - 0.74%
5.7
0.0
129
1.3
5.7
0.57%
19.61%
0.0
0.75% - 2.49%
81.3
0.0
859
2.4
81.3
1.40%
18.67%
0.4
2.50% - 9.99%
369.1
0.0
3 134
3.1
369.1
3.76%
21.85%
6.5
10.00% - 44.99%
37.3
0.0
499
2.9
37.3
27.52%
21.06%
2.4
45.00% - 100.00%
126.0
0.0
1 281
2.9
126.0
65.34%
20.12%
18.2
Total Stage 2
632.1
0.0
6 132
2.9
632.1
17.04%
20.89%
27.5
Total Stage 1+2
6 686.7
0.0
64 991
3.2
6 686.7
3.93%
23.01%
61.6
31.12.2021
Sta
ge
1
0% - 0.14%
660.5
0.0
6 900
3.1
660.5
0.07%
31.69%
0.1
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
0.15% - 0.24%
54.8
0.0
916
1.8
54.8
0.18%
29.32%
0.0
0.25% - 0.49%
383.1
0.0
4 080
2.9
383.1
0.30%
32.18%
0.3
0.50% - 0.74%
588.5
0.0
4 803
3.3
588.5
0.62%
32.63%
1.1
0.75% - 2.49%
3 741.1
0.0
39 913
3.2
3 741.1
1.40%
30.32%
14.6
2.50% - 9.99%
492.9
0.0
3 555
4.2
492.9
4.68%
38.32%
8.1
10.00% - 44.99%
69.5
0.0
208
4.4
69.5
18.91%
29.34%
3.5
45.00% - 100.00%
0.0
0.0
0
0.0
0.0
0.00%
0.00%
0.0
Total Stage 1
5 990.3
0.0
60 375
3.3
5 990.3
1.57%
31.46%
27.8
Stage 2
0% - 0.14%
3.7
0.0
101
1.6
3.7
0.10%
20.33%
0.0
0.15% - 0.24%
0.7
0.0
37
1.6
0.7
0.17%
11.39%
0.0
0.25% - 0.49%
15.5
0.0
216
2.9
15.5
0.34%
18.27%
0.0
0.50% - 0.74%
7.3
0.0
299
1.3
7.3
0.65%
18.15%
0.0
0.75% - 2.49%
188.9
0.0
2 280
2.7
188.9
1.43%
29.41%
1.4
2.50% - 9.99%
62.8
0.0
336
3.1
62.8
5.44%
39.21%
1.6
10.00% - 44.99%
258.7
0.0
2 666
2.6
258.7
26.46%
28.37%
18.8
45.00% - 100.00%
1.4
0.0
10
3.8
1.4
88.39%
36.43%
0.5
Total Stage 2
539.0
0.0
5 945
2.7
539.0
14.08%
29.51%
22.4
Total Stage 1+2
6 529.3
0.0
66 320
3.2
6 529.3
2.60%
31.30%
50.1
* EAD after credit risk mitigation and application of the credit conversion factor
** For Stage 2 - ECL Lifetime
31.12.2022
Time in default
Number of exposures
EAD*
Average LGD (%)
ECL**
Stage 3
<12 months
2 966
262.5
22.02%
57.8
13 - 24 months
164
7.9
62.74%
5.0
25 - 36 months
95
1.8
70.69%
1.3
37 - 48 months
245
1.6
100.00%
1.6
49 - 60 months
0
0.0
0.00%
0.0
61 - 84 months
0
0.0
0.00%
0.0
> 84 months
0
0.0
0.00%
0.0
Total Stage 3
3 470
273.8
23.97%
65.6
POCI
Non-Default
0
0.0
0.00%
0.0
<12 months
0
0.0
0.00%
0.0
13 - 24 months
0
0.0
0.00%
0.0
25 - 36 months
0
0.0
0.00%
0.0
37 - 48 months
0
0.0
0.00%
0.0
49 - 60 months
0
0.0
0.00%
0.0
61 - 84 months
0
0.0
0.00%
0.0
> 84 months
0
0.0
0.00%
0.0
Total POCI
0
0.0
0.00%
0.0
Total Stage 3+POCI
3 470
273.8
23.97%
65.6
31.12.2021
Sta
ge
3
<12 months
1 845
175.3
32.91%
57.7
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
13 - 24 months
437
18.0
68.66%
12.3
25 - 36 months
601
10.6
86.33%
9.2
37 - 48 months
600
8.4
100.00%
8.4
49 - 60 months
0
0.0
0.00%
0.0
61 - 84 months
0
0.0
0.00%
0.0
> 84 months
0
0.0
0.00%
0.0
Total Stage 3
3 483
212.2
41.25%
87.5
POCI
Non-Default
0
0.0
0.00%
0.0
<12 months
0
0.0
0.00%
0.0
13 - 24 months
0
0.0
0.00%
0.0
25 - 36 months
0
0.0
0.00%
0.0
37 - 48 months
0
0.0
0.00%
0.0
49 - 60 months
0
0.0
0.00%
0.0
61 - 84 months
0
0.0
0.00%
0.0
> 84 months
0
0.0
0.00%
0.0
Total POCI
0
0.0
0.00%
0.0
Total Stage 3+POCI
3 483
212.2
41.25%
87.5
* EAD after credit risk mitigation and application of the credit conversion factor
** For POCI current ECL value (not provisions)
11.4. OTHER RISKS
Market Risk and Interest Rate Risk in the Banking Book (IRRBB)
The market risk encompasses current and prospective impact on earnings or capital, arising from
changes in the value of the Group’s portfolio due to adverse market movement (prices).
The interest rate risk arising from Banking Book activities (IRRBB) encompasses current or prospective
impact to both the earnings and the economic value of the Group’s portfolio arising from adverse
movements in interest rates that affect interest rate sensitive instruments. The risk includes gap risk,
basis risk and option risk.
The framework of market risk and interest rate risk management and its control are defined on
a centralized basis with the use of the same concepts and metrics which are used in all the entities
of the BCP Group.
The main measure used by the Group to evaluate market risks is the parametric VaR (Value at Risk)
model an expected loss that may arise on the portfolio over a specified period (holding period) with
a required probability (confidence level) due to an adverse market movement. The market risk
measurement is carried out daily, both on an individual basis for each of the areas responsible for risk
taking and risk management, and in consolidated terms for Global Bank, Banking Book and Trading
Book considering the effect of the diversification that exists between the portfolios.
Within the current market environment, the Group continued to act very prudently. The strong market
volatility in connection with the war in Ukraine as well as with Monetary Policy Council’s (MPC’s)
series of decisions to increase interest rates in Poland resulted in increased Group’s market risk.
Due high market volatility and relatively low levels of internal limits, the VaR for the Group that is
jointly Trading Book and Banking Book reminded above limits in place between January 2022 and
August 2022. The VaR limits were not breached in Trading Book. All excesses of market risk limits are
always reported, documented, and ratified at the proper competence level.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
In 2022, open positions included just interest-rate instruments and FX risk instruments. The VaR
indicators for the Group remained on average at the level of PLN456.6mn (124 per cent of the limit)
and PLN372.7mn (67 per cent of the limit) as of the end of December 2022. However, at the end of
2022, the VaR limits remined very conservative - nominal level for Global Bank were equivalent to no
more than 7.9 per cent and for Trading Book to 0.34 per cent of Own Funds. FX open position (Intraday
as well as Overnight) remained below 2 per cent of The Own Funds and well below the maximum
limits in place.
Apart from daily measurement at the level of each book and market risk area, the VaR model is mainly
applicable and analysed at the Trading Book level, where the policy intention is to trade positions on
the regular basis (mostly daily). On contrary, following the supervisory guidelines, the interest rate
risk in Banking Book is mainly covered by both earnings-based and economic value measures, by
measuring:
- the impact on the net interest income over a time horizon of next 12 months resulting from
one-off interest rate shock of upward/downward yield curve shift by 100 basis points,
- the impact on the economic value of equity (EVE) resulting from different upward/downward
basis points shocks, including scenarios defined by the supervisor (standard, supervisory test
assuming sudden parallel +/-200 basis points shift of the yield curve as well supervisory outlier
test - SOT with set of six interest rate risk stress scenarios).
Exposure to interest rate risk in the Banking Book are primarily generated by the differences in
repricing dates of assets and liabilities as well as its reference indexes, if contractually existing. It is
specifically affected by the unbalance between assets and liabilities that have fixed rate, especially
by the liabilities which cannot have interest rate lower than 0. Consequently, the level of sensitivity
to interest rate changes is influenced by the level of interest rates taken as a reference. Additionally,
due to specificity of the polish legal system, the interest rate of credits is limited (it cannot exceed
two times Reference Rate of the National Bank of Poland increased by 7 percentage points). In
situations of decreasing interest rates, the impact on Net Interest Income is negative and depends on
the share of the loan portfolio that is affected by the new maximum rate. On the other hand,
assumptions regarding the timing and size of deposits repricing are also very important when assessing
the interest rate sensitivity and risk.
The results of the IRRBB measurement as of the end of December 2022 indicate that the Group remains
the most exposed to the scenario of interest rates decrease. The supervisory outlier stress tests result
as of December 2022 show that even under the most severe outlier test scenario, the decline of EVE
for Banking Book is far below supervisory limit of 15 per cent of Tier 1. Similarly, decline of EVE under
standard scenario of sudden parallel +/-200 basis points shift of the yield curve also stayed far below
supervisory maximum of 20 per cent of Own Funds.
The results of sensitivity of NII for the next 12 months after 31
st
December 2022 and for position in
Polish Zloty in Banking Book are carried out under the following assumptions:
static balance sheet structure as of that reference date (no change during the following 12
months),
reference level of net interest income assuming that all assets and liabilities with variable interest
rate already reflect market interest rates levels as of 31
st
December 2022 (for example, the NBP
Reference rate at the end of 2022 was set at 6.75%),
application of a parallel move of 100 bps in the yield curve up and down is an additional shock to
all market interest rates levels as of 31
st
December 2022 and is set at the repricing date of the
assets and liabilities that happens during the 12 following months
In a scenario of parallel decrease of interest rates by 100 bps, the results are negative and equal to -
PLN174mn or -3.7% of the Group’s NII reference level. In a scenario of parallel increase of interest
rates by 100 bps, the results are positive and equal to PLN174mn or +3.7% of the Group’s NII reference
level. The results show that the Group is now in balanced situation regarding strength in the scenario
of a decline or increase in interest rates. The degree of asymmetry that existed in previous reporting
dates is not observable as interest rates were significantly above 0% as of 31
st
December 2022.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
More information on market risk and interest rate risk management can be found in chapter 8.4 of
the Annual Consolidated Report of the Bank Millennium S.A. Capital Group for the 12-month period
ending 31
st
December 2022.
Liquidity risk
Liquidity risk reflects the possibility of incurring significant losses because of deteriorated financing
conditions (financing risk) and/or of the sale of assets for less than their market value (market
liquidity risk) to meet the funding needs arising from the Group’s obligations.
The process of the Group’s planning and budgeting covers the preparation of a Liquidity Plan to make
sure that the growth of business will be supported by an appropriate liquidity financing structure and
supervisory requirements in terms of quantitative liquidity measures will be met.
In 2022, the war in Ukraine had an impact on global financial markets, however the Bank did not
observe any threat to its liquidity position. The Group continued to be characterized by solid liquidity
position.
In 2022, the Group’s Loan-to-Deposit ratio decreased and was equalled to 78 per cent at the end of
December 2022 (comparing to level of 86 per cent as of end of December 2021).
The liquid assets portfolio is treated by the Group’s as liquidity reserve, which will help to overcome
crisis situations. This portfolio consists of liquid debt securities issued or guaranteed by Polish
government, other EU’s sovereigns, and multilateral development banks’, supplemented by the cash
and exposures to the National Bank of Poland. At the end of 2022, the share of liquid debt securities
(including NBP Bills) in total securities portfolio amounted to 99% and allowed to reach the level of
approx. PLN20.4bn (18 per cent of total assets), whereas at the end of December 2021 was at the
level of approx. PLN18.0bn (17 per cent of total assets).
Main liquidity ratios
31.12.2022
31.12.2021
Loans/Deposits ratio (%)
78%
86%
Liquid assets portfolio (PLNmn)*
24 349
18 793
Liquidity Coverage requirement, LCR (%)
223%
150%
Net Stable Funding Ratio, NSFR (%)
156%
144%
(*) Liquid Assets Portfolio: The sum of cash, exposure to Central Bank (the surplus above the required obligatory reserve),
debt securities issued or guaranteed by Polish government, other EU’s sovereigns and multilateral development banks’, NBP-
Bills and due from banks with maturity up to 1 month. The debt securities portfolio is reduced by Central Bank’s haircut for
repo transactions and securities encumbered for non-liquidity purposes.
Consequently, the large, diversified, and stable funding from retail, corporate and public sector
Clients remains the main source of financing of the Group. The source of medium-term funding
remains also medium-term loans, subordinated debt, own bonds issue and bank’s securities.
The Group manages its FX liquidity using FX-denominated bilateral loans as well as subordinated debt,
FX swaps and cross-currency interest rate swaps transactions. The importance of swaps has been
decreasing because of the reduction of the FX mortgage loan portfolio and the hedge in foreign
currency of the provisions for legal risk. The swaps portfolio is diversified in term of counterparties
and maturity dates. For most counterparties, the Bank has signed a Credit Support Annex to the
master agreements.
The estimation of the Group’s liquidity risk is carried out both with the use of the ratios defined by
the supervisory authorities and own indicators, for which exposure limits were also established.
According to the final provisions of CRD V/CRR II package, the Group is calculating the liquidity
coverage requirement (LCR) and the net stable funding ratio (NSFR). The regulatory minimum of 100%
for both LCR and NSFR was met by the Group. LCR reached the level of 223% at the end of December
2022 (150% as of the end of December 2021). The increase was mainly connected with increase of
deposit form Clients, which was invested in liquid assets portfolio. The measure is calculated daily
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
and has been reported on the monthly basis to NBP since March 2014. Internally, the LCR is estimated
daily and reported to the areas responsible for the management and control of the liquidity risk in
the Group. NSFR is monitored and reported quarterly. In each of the quarter of 2022, the NSFR was
above the supervisory minimum of 100% (supervisory minimum valid since June 2021). NSFR reached
the level of 156% at the end of December 2022 (144% as of the end of December 2021
Additionally, the Group employs an internal structural liquidity analysis based on cumulative
behaviour liquidity gaps. In 2022 all the liquidity gaps were maintained positive. The Group adopted
very conservative limits of 12 per cent of the balance sheet total for the short-term gaps. Hence,
exceeding the limits for the liquidity gap should not be equated with any liquidity risk.
Liquidity stress tests are performed at least quarterly, to understand the Group’s liquidity-risk profile
and to ensure that the Group can fulfil its obligations in the event of a liquidity crisis and to update
the Liquidity Contingency Plan and management decisions. As of December 2022, the results of the
stress test analysis demonstrated that liquidity position is not threaten as even in the most severe
scenario the survival period is still above the limit of 3 months.
The liquidity risk management process is regulated in the internal policy that is a subject of the Bank’s
Management Board approval.
The Group has also emergency procedures for situations of increased liquidity risk the Liquidity
Contingency Plan. The Liquidity Contingency Plan establishes the concepts, priorities, responsibilities,
and specific measures to be taken in the event of a liquidity crisis. The Liquidity Contingency Plan is
tested and revised at least once a year. The revised Plan was approved by the Supervisory Board in
December 2022.
More information on liquidity risk management can be found in chapter 8.5 of the Annual Consolidated
Report of the Bank Millennium S.A. Capital Group for the 12-month period ending 31
st
December 2022.
Operational risk
Operational risk management is based on the processes structure implemented in the Group and
overlapping the traditional organizational structure. Current management of the specific processes,
including the management of the profile of process operational risk, is entrusted to Process Owners,
who report to all other units participating in the risk management process and are supported by these
units.
To manage the fraud risk, the Group has in its structure a special organizational unit to develop,
implement and monitor the Group’s policy for management of this risk in cooperation with other
organizational units of the Group and in accordance with its internal regulations. Fraud Risk
Management Sub-unit in the Security Department is a centre of competence for the fraud prevention
process.
Non-compliance risk
Lack of compliance of the Bank’s operations with binding laws, internal regulations, and market
standards, which is linked with the risk of material or reputation losses. It’s one of the areas
threatening the banking activity. By monitoring compliance with both internal and external
regulations, Bank Millennium considers it to be particularly important:
Preventing money laundering and financing of terrorism,
Ensuring consistency of Bank Millennium’s internal normative acts with generally binding laws
as well as recommendations issued by supervisory authorities,
Counteracting and managing conflicts of interest,
Counteracting corruption,
Observance of ethical principles,
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
Monitoring personal transactions and protecting confidential information related to Bank
Millennium, financial instruments issued by the Bank as well as information connected with
purchase/sale of such instruments,
Monitoring and ensuring compliance of the investment products covered by MiFID II.
Bank Millennium undertakes appropriate actions for the purpose of ongoing and continuous tracking
of changes occurring in generally binding legal regulations as well as recommendations and guidance
given by supervisory authorities, both national as well as of the European Union. To ensure compliance
of the Bank's operation with the generally applicable laws, the Compliance Department undertakes
several activities such as:
1) informing about changes in law,
2) periodically reviewing all internal normative acts binding at the Bank in terms of compliance
with applicable laws and standards,
3) analysing new products and services,
4) measuring compliance risk in processes operating at the Bank,
5) issuing opinions,
6) participating in key implementation projects, and
7) staff training.
The Bank’s operations may generate a conflict of interest between Bank’s interests and the interests
of Customers. The Bank’s main principle is to take all reasonable steps to identify a conflict of interest
between the Bank and its Customers, as well as between individual Customers, and to establish rules
ensuring that such conflicts have no adverse impact on Customers’ interests.
The Bank Millennium Group undertakes also appropriate actions to ensure conduct concerning
personal transactions, which is compliant with standards and laws. These actions and measures are
meant to, according to the circumstances, to restrict or prevent performance of personal transactions
by relevant persons in situations, which may cause a conflict of interest or be involved with access to
confidential information or to data about Customers’ transactions.
Shares of Bank Millennium are admitted to public trading on the Warsaw Stock Exchange. Such status
requires special attention and observance of the obligation to maintain highest standards for
transparency of financial markets. The policy of Bank Millennium is to maintain strict control as
regards protection of the flow of confidential information (including in accordance with the
requirements of Regulation No. 596/2014 of the European Parliament and of the Council of 16 April
2014 on abuses on the market abuse, MAR). The Bank prohibits the use and disclosure of confidential
information in any form. Purchasing and selling by persons discharging managerial responsibilities, of
the Bank’s shares, debt instruments of the Bank or derivatives or other financial instruments linked
to them is forbidden during closed periods.
The Anti-Money Laundering and Counter Terrorism Financing programme (AML/CTF), applied by the
Bank Millennium, is a comprehensive system of identification of threats related to money laundering
crimes.
Actions launched under this programme include in particular:
application of financial security measures to Customers, depending on the degree of risk and
based on „Know your Client” or (KYC) principle – the key concept of the program,
transaction registration and reporting,
identification of suspicious transactions,
cooperation with the General Inspector of Financial Information.
Bank Millennium adjusts its reports to the analysis of suspected transactions on the on-going basis,
considering up-to-date patterns (sectors, cash-flow routes, Customer behaviour) for effective
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
identification and reporting of transactions suspected of money laundering. Implemented internal
procedures, organizational solutions and employee training programmes ensure efficient operation of
the programme.
Bank Millennium, with view to protecting Customers who invest their funds in investment products
with varied degree of risk, strictly monitors compliance of these products, their offering and handling
process with relevant internal regulations, laws, and external guidelines on the domestic and
European Union level. A specific compliance monitoring programme also covers consumer loans and
insurance products (including insurance investment products) addressed to consumers.
Bank Millennium has mechanisms and internal regulations allowing for anonymous reporting of
violations of law and internal regulations and ethical standards (the so-called whistleblowing) to the
Chairman of the Management Board, and in the case of notification concerning a Member of the
Management Board - to the Supervisory Board. The Bank Millennium will verify each application,
ensuring that the reporting person will be protected by acts of repressive, discriminatory, and unfair
nature.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
12. HUMAN RESOURCES MANAGEMENT
12.1. PERSONNEL POLICY
The Bank Millennium Group implements a Human Resources Policy, which sets out the general
principles related to employee recruitment, evaluation, development and retention. Based on this
policy and business assumptions, the Bank has developed a Human Resources strategy. The strategy
regulates all areas of human resources management, including employment and remuneration.
The Human Resources Policy and the HR Management Strategy based on it support the business needs
of the Bank Millennium Group and create a friendly, supportive and safe workplace.
Friendly workplace
Bank Millennium creates a good working environment for employees regardless of gender, age, race,
religion, nationality, ethnic origin, disability, political beliefs, union membership and sexual
orientation, who find here conditions for professional development in an atmosphere of cooperation
and mutual respect.
Bank Millennium was the winner of a number of awards in 2022:
2nd place in the Best Employers Poland 2022 ranking in the "Banks and financial services"
category
Bank Millennium again took second place in the ranking of the best employers of banking and
financial services and 44th among all companies included in the Best Employers Poland 2022
ranking. The ranking of 300 successful HR companies operating in Poland was prepared by
Forbes Polska magazine and Statista.
Golden CSR Leaf
Bank Millennium's actions for sustainable development and making them an integral part of
its business strategy have once again been recognised with the Golden CSR Leaf of the Polityka
weekly. It is awarded to companies that implement the highest standards of social
responsibility - have ethical management systems, engage socially, introduce measures to
respond to the needs of customers and employees and minimise their impact on the
environment.
Millennium named "European Diversity Leader 2023" Financial Times
In 2022, we are once again among the employers from Europe who support and promote
diversity. In a ranking prepared by the Financial Times and Statista, Bank Millennium was
named "European Diversity Leader 2023". The companies honoured in the ranking were
selected on the basis of recommendations from their employees. The Financial Times and
Statista ranking is based on the results of an independent survey of more than 100,000
employees of institutions and companies in 16 European countries.
Bank Millennium with the title of Solid Employer 2022
In 2022, Bank Millennium received the Solid Employer of the Year award. This is an award
given to companies that are driven by concern for safety, working conditions and employee
development. In 2022, the awards were given for the 20th time - for Bank Millennium it is the
9th title in a row. The nationwide Solid Employer of the Year programme is an HR research
project that recognises the best employers in terms of personnel policy and employee
solutions.
Bank Millennium on the podium in the Gazeta Bankowa competition
Bank Millennium took 3rd place in the competition for the 'Best Bank 2022' organised by
'Gazeta Bankowa'. The 30th edition of the competition assessed not only financial results, but
also the broadly understood Customer Experience and corporate social responsibility issues.
The Bank Millennium Group also rewards its employees
The IMPAKT Employee Rewards Programme, in which employees reward their colleagues,
continues. The programme integrates the community and builds a culture of cooperation and
mutual appreciation. In 2022, 51 employees were recognised for their commitment, quality
improvement, innovative solutions and taking on challenges that inspire others. The
programme gala and awards ceremony took place at the Intercontinental Hotel in Warsaw and
was attended by 120 people.
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Management Board Report on activity of Bank Millennium S.A. and
Capital Group of Bank Millennium S.A. for 2022
The best employees and managers are rewarded once a year with the President's Award for
above-average professional achievements. In 2022, these went to 12 employees from the head
office and the sales network.
Safe working environment
The Bank has a special committee, already set up when the pandemic began, whose task is to monitor
staff safety from an epidemiological point of view, to monitor the pandemic situation in the country
and the regulations of the competent authorities, to decide on procedures to ensure epidemiological
safety in the Bank and to assess the impact of the pandemic on the operation of business areas.
During the period of the pandemic threat, there was a systematic communication campaign to prevent
infections, informing on how to deal with infections. Employees were regularly provided with
information on safety procedures in place, available protection measures and how to deal with
infections. The obligation to keep a distance and use masks was maintained and business trips were
limited to what was necessary. Work organisation was also changed. The bank allowed employees to
work remotely.
A fund to support the medical costs of COVID-19 employees and their relatives was also in operation
from April 2020 to April 2022.
Competence development
The Bank continued to implement extensive training programmes for business lines, in particular those
that enable both on-boarding of new employees and ensure their development while working for the
organisation. In particular, training was targeted at employees in the retail and franchise network,
advisers in corporate banking, affluent customer banking and those involved in the sale of insurance
products. They covered a wide variety of issues necessary to perform their tasks effectively, in
particular issues related to sales techniques, customer service models and knowledge of the Bank's
products and systems.
Specialist training courses for the technology areas are offered extensively. In 2022, employees
benefited, among other things, from training within the Cloud DIN Campus, ESI - Cloud oriented e-
learning, Pluralsight and DataCamp and many other external training courses.
The Bank attaches particular importance to the quality of management. The M#leaders leadership
skills development programme has been consistently implemented for several years. The programme
is based on John Maxwell's methodology applied in the Bank Millennium Group and includes several
dozen hours of workshops at basic and advanced levels.
A separate managerial certification programme to support managers of retail outlets is implemented
in retail banking.
The bank also supports the development of managers through access to Leanovatica.com. Managers
develop their competences with access to the streaming service and knowledge in more than 57
subject areas useful to a manager. New series and video courses appear up to several times a month.
The Bank ran the highly acclaimed Millennium Campus lecture programme for its employees. The
lecturers in this programme were recognised experts from the world of science and business, as well
as high-level specialists from the Bank. The proposal to participate in the programme is addressed to
all employees and allows many topics to be viewed from a different perspective. The lectures are
conducted online, the recordings together with additional materials are made available on the
training platform and on the intranet "Millennium World". In September 2022, we launched a series of
lectures related to IT safety in its broadest sense.
The aim of setting up the "Development Fridays" programme was to promote the exchange of
knowledge and experience among employees. The speakers are specialists from the Bank Millennium
Group and the offer to participate in the programme is addressed to all employees. The lectures are
conducted online, the recordings together with additional materials are made available on the
training platform and on the intranet "Millennium World".
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Capital Group of Bank Millennium S.A. for 2022
The Bank Millennium Group also supports employee development through a wide range of e-learning
courses. The Bank uses a specialised platform, which makes it possible to manage both the content
and the course of training processes.
Interested employees can develop their interests using access to the Legimi platform, which allows
them to enjoy an offer of more than 75,000 e-books and audiobooks. The platform is available to
employees on mobile devices (tablets, e-readers, smartphones) and private computers.
Supporting digital technology development
Bank Millennium is one of the most modern bank on the market and for years has based its
development on information technology. They are the basis for the progressive digitalisation of
customers through the development of remote customer service systems - electronic and mobile
banking. The Bank maintains and develops large teams of IT specialists in various fields.
Staff development of IT area* during recent years (number of employees)
(*) Incl. IT Security, Information Technology, and Communication and Application Development; 2019 increase is caused by
the merger of teams with Euro Bank SA.
Diversity policy
In implementing its Diversity Policy, the Bank acts with respect for human dignity and respects the
right to equal treatment irrespective of age, gender, ethnic and national origin, religion, creed, family
status, sexual orientation, state of health, beliefs, union membership and other grounds that expose
discriminatory behaviour. The Bank is also a signatory to the Diversity Charter, which is a pledge
signed by organisations that choose to prohibit discrimination in the workplace and work to create
and promote diversity. Respect for diversity in the Bank Group is also governed by the "Code of Ethics",
the "Work By-laws" and recruitment regulations. The implementation of these policies has resulted in
a series of actions:
All employees receive mandatory training on ethical issues. In addition, managers are trained
on anti-bullying and employment discrimination. The bank has anti-bullying and anti-
discrimination procedures in place. There is a system for reporting abuse that is independent
of the service hierarchy.
Criteria that expose discriminatory behaviour are not applied when recruiting employees.
These rules also apply to termination of employment, conditions of employment, promotion
and access to training to improve professional skills. Candidates for employment are selected
on the basis of objective criteria, such as in particular: educational background, professional
experience, general and specific competences, knowledge of and specific competencies,
language skills and overall profile fit.
The Bank continuously analyses the salary structure and equality in access to salaries and
positions by gender, age and nationality. Periodically, interviews are conducted with those
leaving the Bank to determine the reasons for leaving.
177
185
208
243
250
290
303
552
452
438
440
2013 2014 2015 2016 2017 2018 2018 2019 2020 2021 2022
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Extensive communication and support is directed to parent employees. The Bank informs
about their parental rights under the Parents for Yes programme.
Benefits such as medical care, group insurance, sports and recreation funding sports and
leisure activities are offered to all employees, including those working part-time part-time.
The bank encourages employees to take holidays.
The Bank supports people in financial and health difficulties through the existing social
assistance system based on the Company Social Benefits Fund.
People with disabilities can use office infrastructure adapted to their capabilities.
The Bank systematically conducts managerial training to foster appropriate attitudes -
including breaking down stereotypes and promoting openness to the diverse beliefs of
employees, as well as shaping their own and their subordinates' responsibility.
Employees are free to present their opinions in internal online forums.
In Bank Millennium, women constitute the majority of employees - about 66%. Their share in the
Bank's broadly understood management staff (starting from the position of branch manager) was about
54%. Although in recent years the share of women among senior management staff has been
increasing, they are still under-represented and account for only 31% of this group.
The Bank's strategy, including, for example, building service units for foreigners working in Poland,
also serves to increase the diversity of employees in terms of nationality: 52 foreigners were employed
in 2022.
The age structure of employees is relatively balanced, hiring people both entering the labour market
and those at the end of their careers. The largest group of employees is between 30 and 50 years old
- almost 65%. Young people under 30 years old - 23%.
In connection with its long-term development strategy, the Bank will strive in its human resources
management policy to further take into account diversity in terms of the competencies and
professional experience of its employees. An increase in the number of employees in the areas of new
technologies, communications and new marketing strategies with diverse professional experience is
expected.
12.2. EMPLOYMENT AND STAFF COSTS
Efficiency of human resources management is an important part of Bank Millennium Group’s strategy.
The Group monitors particular staff cost items as well as the number of FTEs, for some years now
pursuing a policy of stable headcount. Staff rotation is monitored and reported on an ongoing basis.
Headcount and efficiency of use of resources are verified against relevant market benchmarks.
Employment in the Group
(in FTEs)
31.12.2022
31.12.2021
Change (y/y)
Number of Bank’s employees
6 578
6 598
-20
- including key positions
173
156
17
Subsidiaries
282
345
-63
BM Group total
6 860
6 942
-83
Employment in Bank Millennium Group at end of 2022 reached 6,860 FTEs, which means decrease vs
end of 2021 by 83 FTEs (i.e. 1.2%). The biggest employer in the Group is Bank Millennium, with a
headcount at end of 2022 of 6,578 FTEs. Bank Millennium Group subsidiaries at the end of the year
were employing in total 282 FTEs, (Millennium Dom Maklerski was incorporated into the Bank's
structure), the most significant of which were: Millennium Leasing, Millennium TFI and, new,
Millennium Bank Hipoteczny.
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Employment in the Bank
(in FTEs)
31.12.2022
31.12.2021
Change (y/y)
Branches and direct sales
4 105
4 213
-108
Head Office
2 473
2 385
88
Total Bank Millennium
6 578
6 598
-20
The structure of employment in Bank Millennium demonstrates a definite majority of persons
employed directly in sales of banking products and services, in particular in the network of the Bank’s
branches located throughout Poland.
Employment in the Bank
(in FTEs)
31.12.2022
31.12.2021
Change (y/y)
Direct Banking
814
704
110
Digital
644
645
-1
Retail and corporate banking
3 291
3 509
-218
Support units
1 829
1 740
89
Total Bank Millennium
6 578
6 598
-20
Remuneration policy of Bank Millennium Group aims to assure the staff remuneration is adequate
given currently performed tasks, competencies and scope of responsibility. In particular much weight
is attached to proper levels of base salary. Remuneration levels are verified with consideration of
periodic evaluation of performance as well as possible evolution of the level of skills employed in
performance of the organization’s tasks. Also remuneration information presented in surveys of
salaries on the financial market is analysed.
The total level of staff costs in Bank Millennium Group in 2021 and in the previous year was as follows:
Staff costs
(in PLN million)
2022
2021
Change (y/y)
Bank Millennium
865.4
768.8
12.6%
Subsidiaries
50.8
47.4
7.1%
Total Bank Millennium Group
916.1
816.2
12.2%
12.3. REMUNERATION POLICY
The Bank Millennium Group functions the "Employee remuneration policy in the Bank Millennium
Group", which formulates the assumptions used to shape fixed and variable remuneration components
for all employees of the Group.
According to the policy, the main source of employees' income is the base salary resulting from the
employment contract. Variable remuneration is an additional, motivational element of total
remuneration. The employee's base salary is shaped in relation to the tasks performed in a given
organizational unit, the scope of responsibility, qualifications, impact on the company's risk profile
and based on the analysis of payroll information presented in remuneration reports with regards to
the financial market.
The Bank regularly reviews salaries and positions. Based on the assessment of the Group's financial
condition and business environment, the Bank's Management Board may decide to allocate a pool of
funds to change the base salary of employees. Salary levels are verified taking into account periodic
assessment of work results, skills and are compared with market remuneration benchmarks
information.
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Variable remuneration is shaped within various bonus systems, which aim to motivate employees to
implement business and organizational targets. Bonus systems and periodic assessment criteria in the
Bank Millennium Group are adapted to the specific nature of employees' activities in individual areas
of the Group. The amount of bonus budgets is determined after analysis of capital and liquidity ratios
and depending on realization of Bank Millennium operational results. In case of business lines staff,
the budgets can also be linked to realization of targets of particular lines. It is assumed that individual
bonuses may not exceed 100% of the total annual base salary. Individual bonuses are awarded within
the variable remuneration pool based on an assessment of the work and the degree of commitment
to achieving the goals set for employees.
The Bank Millennium Group pay attention to properly shape the remuneration of employees in
managerial positions identified as Risk Takers. The principles of awarding variable remuneration for
Members of the Management Board of Bank Millennium and other Risk Takers are included in the
"Remuneration policy with respect to Risk Takers in the Bank Millennium SA Group". The policy is
reviewed annually.
The bonus pool for Risk Takers is determined after prior analysis of the Bank's situation in terms of:
business results achieved,
liquidity: loans/deposits ratio, value of liquid assets,
capital adequacy ratios in relation to the KNF reference level.
The evaluation of the results includes financial and non-financial criteria and takes place over a period
of at least three years.
Rules for the payment of variable remuneration paid in 2022 for 2021:
Risk Takers - Members of the Management Board of Bank Millennium (Risk Takers I)
Awarding and payment of 50% of the value of variable remuneration components takes place after
the end of the settlement period and after the announcement of the financial results. The payment
of 50% of the variable remuneration is deferred for 5 years, payable in equal annual instalments.
Members of the Management Board will receive each part of the bonus granted - paid in the year
following the accounting period and deferred after the re-evaluation half in cash and half in own
shares. The portion of the bonus paid in own shares is subject to retention for 12 months.
The Risk Takers other than Members of the Management Board (Risk Takers II)
Granting and payment of 60% of the variable remuneration components for previous year takes place
after the end of the settlement period. The payment of the remaining 40% of the variable
remuneration is deferred for 5 years, payable, after re-evaluation, in equal annual instalments. A
minimum of 50% of the variable remuneration as a principle is paid in own shares. The portion of the
bonus paid in own shares is subject to retention for 12 months.
The Personnel Committee of the Bank's Management Board may decide not to defer variable
compensation below a certain value. When the amount of bonus determined for Risk Taker II for a
given calendar year does not exceed the equivalent of EUR 50 thousand and 1/3 of the total annual
remuneration, the bonus may be paid in full in cash, in a non deferred form, pursuant to a decision
made by the Bank's Management Board Personnel Committee.
Information on own shares acquired in 2022
Justification for the acquisition of own shares
In financial year 2022, Bank Millennium S.A., under implementation of the incentive programme the
rules of which are provided for in the Resolution no. 4 of the Extraordinary General Meeting of
Shareholders of 27 August 2019 in the matter of establishment of incentive programme and
determination of principles governing management thereof, authorisation of the Company
Management Board to purchase own shares for purpose of implementation of the incentive programme
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and establishment of reserve capital for purchase of such shares (as amended by Resolution of the
Extraordinary General Meeting of Shareholders no. 2/2020 of 3 July 2020), as well as in Remuneration
Policy with respect to Risk Takers in Bank Millennium S.A. Group and the Incentive Programme
Regulations, acquired the Bank's own shares exclusively for the purpose of implementing an incentive
programme for employees whose professional activities have a significant impact on the risk profile.
Aggregated data on share purchase transactions in 2022
Period
Total
number of
acquired
shares
Average
weighted
price in PLN
Total value of
transactions
in PLN
Share in share
capital
Share of votes
under shares in
the total number
of votes
05-10.05.2022
976 881
4.690
4 582 003.98
0.0805265%
0.0805225%
All shares thus acquired, were transferred to employees free of charge during 2022.
Management Board remuneration
Determining the terms of contracts and remuneration for Members of the Management Board is the
responsibility of the Supervisory Board, taking into account the recommendations of the Personnel
Committee of the Supervisory Board responsible for supervising the remuneration policy. The
remuneration framework for Management and Supervisory Board Members is defined in the
"Remuneration policy with regard to members of the Management Board and Supervisory Board of
Bank Millennium SA " adopted by the Shareholders’ General Meeting.
The Policy is one of instruments facilitating implementation of business strategy, long term interests
and stability of the Bank and supports proper and effective management of risk
and mitigation of conflicts of interests in particular through:
a) development of adequate level of remuneration components, in relation to the function
performed and the scale of the Bank's operations, including the principle of transparency
of their creation,
b) rendering parts of remuneration due to Management Board Members conditional upon
the financial and business performance of the Bank,
c) adoption of the structure of variable and fixed components of remuneration of Management
Board Members ensuring that motivation aimed towards receiving variable components
of remuneration does not creative the incentive to undertake excessive risks,
d) ensuring only a fixed component of remuneration for Members of the Supervisory Board, and
its independence from the financial and business results of the Bank
e) supporting responsible management attitudes relative to long term business objectives of the
Bank by way, inter alia, of transparent assessment of performance by the Management Board
Members.
The total remuneration of the members of the Management Board consists of a fixed and a variable
part. The variable part of the remuneration may be an annual bonus, which depends on the Bank's
performance, the result compared to banks of a similar size and the individual assessment of the
Management Board Member.
Decisions on granting bonuses to Management Board members are made after analysing the results,
taking into account the financial criteria:
implementation of planned budgets and indicators set for the managed area of activity,
comparisons with other banks of a similar size,
business market criteria established for the period;
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and non-financial criteria, in particular:
overall quality of management in the area of responsibility,
effective leadership and contribution to the Bank's development,
management and supervision over units in the area of responsibility.
Members of the Supervisory Board receive only fixed remuneration for their work in the Supervisory
Boards and Committees which is adequate to their function and the scale of operations of the Bank
Millennium Group.
The total value of base remuneration of Members of the Management Board for performing this
function in 2022 was PLN10 500 thousand. Additionally, Members of the Board were paid part of an
annual bonus for years 2018, 2019 and 2020 (in the form of cash, phantom shares and Bank Millennium
S.A own shares) as well as additional benefits.
Fixed remuneration (base salary and benefits) of Members of the Management Board in 2022
(in PLN thousand):
Name and surname
Base salary
Medical care
PPK
Additional
benefits *
Joao Bras Jorge
2 280.00
25.07
63.22
1 058.55
Fernando Bicho
1 620.00
25.04
-
65.98
Wojciech Haase
1 320.00
13.31
-
24.60
Andrzej Gliński
1 320.00
25.07
-
-
Wojciech Rybak
1 320.00
3.83
-
-
Antonio Pinto Junior
1 320.00
3.83
35.91
614.15
Jarosław Hermann
1 320.00
3.83
-
-
10 500.00
99.98
99.13
1 763.28
*The additional benefits are mainly connected with accommodation of foreign members of the Management
Board and healthcare benefits.
Variable remuneration transferred in 2022 to current Members of the Management Board and
persons performing functions in previous years
Name and surname
Bonuses paid for the years: 2018, 2019 and 2021
(in PLN thous.)
in cash
in shares of Bank
Millennium*
in phantom
shares
Joao Bras Jorge
711.82
665.22
123.38
Fernando Bicho
527.15
490.15
97.98
Wojciech Haase
429.53
399.38
79.83
Andrzej Gliński
429.53
399.38
79.83
Wojciech Rybak
429.53
399.38
79.83
Antonio Pinto Junior
396.26
399.38
53.22
Jarosław Hermann
371.32
399.38
33.26
Maria Campos
33.26
-
26.61
*Part of the deferred bonus in Bank Millennium shares is subject to Retention for a Period of 12 months counted
from the date of acquisition of rights, i.e. from 13.04.2022. The amounts are given according to the transferred
value.
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In 2021, no variable remuneration was awarded to the members of the Management Board with
respect to 2020.
The decision to award variable remuneration to Management Board Members for 2022 shall be taken
after approval of the Bank’s results by the General Meeting of Shareholders.
Policy Evaluation
In the annual assessment of the functioning of the remuneration policy of Bank Millennium S.A., the
Supervisory Board assessed that it is conducted in a stable manner, based on the continuation of the
adopted strategies. In 2022, actions were also taken to adapt to the challenges arising from the
current business context.
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13. PRINCIPLES OF CORPORATE GOVERNANCE AT BANK MILLENNIUM
13.1. STATEMENT ON THE PRINCIPLES OF CORPORATE
GOVERNANCE APPLIED IN 2022
Corporate governance is a set of rules addressed to governing bodies of companies and their members
as well as defining relations with shareholders and investors.
The set of rules covering the area of Polish financial institutions and companies listed on the Warsaw
Stock Exchange (GPW) are in particular ‘Best Practice for GPW Listed Companies 2016’ (hereinafter
referred to also as Best Practice’) adopted by the Board of the Warsaw Stock Exchange, the
‘Principles of Corporate Governance for Supervised Institutions’ (hereinafter referred to as the
Principles’) adopted by the Polish Financial Supervision Authority and Recommendation Z adopted
by the Polish Financial Supervision Authority.
On 29 March 2021 the Supervisory Board of the Warsaw Stock Exchange adopted resolution no.
13/1834/2021, by a virtue of which it adopted Best Practice for GPW Listed Companies 2021
(hereinafter referred to also as Best Practice 2021’), that entered into force on 1 July 2021. On that
date they replaced the current version of the Best Practice. However, in 2021 the Bank was obliged
to follow both Best Practice (from 1 January to 30) and Best Practice 2021 (from 1 July to 31
December).
The application of corporate governance principles guarantees the transparency of company
operations and strengthens the protection of shareholder rights, also with respect to issues not
regulated by generally applicable laws.
The complete text of the document „ “Best Practice for GPW Listed Companies 2021” is published on
the GPW website:
https://www.gpw.pl/pub/GPW/files/PDF/dobre_praktyki/en/DPSN2021_EN.pdf,
and on the Bank’s website:
https://www.bankmillennium.pl/about-the-bank/corporate-bodies-and-governance.
The most important standard of the above-mentioned Best Practice, Best Practice 2021 and Principles
is the comply or explain’ rule, This rule means that a company is obliged to apply the principles
stipulated in the document, and in the event of deviation from use of a particular principle the
company must clarify the causes of such conduct and make this fact publicly known in the form of a
report by using the GPW Electronic Information Database (in the case of Best Practice and Best
Practice 2021) or by means of a website (in the case of the Principles).
Like in previous years, in 2022 the Bank guided by the principle of transparency of its actions in
shaping corporate and investor relations, as well as the highest quality of communication with
shareholders, the Bank complied with the principles of Best Practice. The confirmation of employing
the recommendations contained in Best Practice is the document A statement on the company's
compliance with the corporate governance recommendations and principles contained in Best
Practice for GPW Listed Companies 2021’ published on the Bank’s website.
As regards recommendation IV.R.2 item 2 and 3, regarding ensuring for the shareholders the
opportunity to participate in a General Meeting of Shareholders (hereinafter, also ‘General Meeting’
or GM’) with the use of real-time two-way electronic communication where shareholders may address
a General Meeting of Shareholders from a location other than the General Meeting and exercise, in
person or through a plenipotentiary, their voting rights in the course of the General Meeting in the
Bank’s opinion - the implementation of this rule during a General Meeting carries technical and legal
risks to the correct and efficient conducting of a General Meeting. Avoiding these risks constitutes a
bigger value for the shareholders than the implementation of the rule from part IV, Recommendation
IV.R.2, item 2 of Best Practice. The Bank, ever since 2008, has been providing real-time online
broadcasts of the proceedings of General Meetings, in accordance with the requirement specified in
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Capital Group of Bank Millennium S.A. for 2022
part IV, Recommendation IV.R.2 item 1 of Best Practice. At the same time, the Bank, within
implementing Best Practice 2021, provided shareholders with a technical possibility of real-time, two-
way communication during the proceedings of General Meeting.
The Bank as a financial institution has been subject, since the beginning of 2015, also to the
Principles of Corporate Governance for Supervised Institutions’ referred to at the outset, which are
available on the website of the Polish Financial Supervision Authority
https://www.knf.gov.pl/knf/en/komponenty/img/principles_of_corporate_governance_39736.pdf
and on the Bank’s website https://www.bankmillennium.pl/about-the-bank/corporate-bodies-and-
governance.
The Bank’s Management Board and the Supervisory Board took resolutions on the application of the
Principles, with the exception of § 16 sect. 1 and § 24 sect. 1, concerning the holding of meetings of
the Bank’s governing bodies (Management Board and Supervisory Board) in the Polish language.
The knowledge of the English language by members of the Management Board enables full mutual
understanding and a proper level of communication during meetings. Moreover, the practically
implemented principle of holding meetings of the Supervisory Board both in Polish and in English, with
the assurance of essential assistance of an interpreter, also ensures mutual understanding and a
proper level of communication.
The General Meeting in its resolution passed on 21 May 2015 expressed a positive opinion regarding
the position of the Management Board and Supervisory Board of the Bank about the scope of
application of the Principles.
In successive years General Meetings accepted the assessment of employing the Principles and
assessment of the manner of carrying out the information duties relating to the employment of Best
Practice. The respective General Meeting’s resolution on the application of Best Practice 2021 will be
adopted at the first planned shareholders’ meeting in 2023.
Bank Millennium has been included in the WIG-ESG index since 2019. Previously, for 12 years, it
belonged to the Respect index, which was withdrawn on January 1, 2020 and was replaced by the
WIG-ESG index. The companies included in the Index operate on the basis of best standards of
corporate governance, information policy and investor relations, including ecological, social and
employee issues. index WIG-ESG comprising 60 companies included in the WIG20 and mWIG40 indices.
Weights of companies in WIG-ESG depend on the number of free float shares adjusted for the results
of the ESG ranking prepared by Sustainalytics and the assessment of the application of the principles
of corporate governance.
13.2. SHAREHOLDERS AND GENERAL MEETING OF SHAREHOLDERS
The General Meeting is the highest governing body of the Bank’s operating in particular on the basis
of the Code of Commercial Companies and the Banking Law, as well as the Bank’s internal regulations,
i.e. the Articles of Association and the Regulations of the General Meeting. The Bank’s Articles of
Association and Regulations of the General Meeting are available from the Bank’s website on the tab:
“About the Bank > Corporate bodies and governance”, link to website
https://www.bankmillennium.pl/about-the-bank/corporate-bodies-and-governance.
These documents describe in detail the functioning of the General Meeting and scope of its
competencies as well as specific rights of the shareholders during the deliberations of a General
Meeting. The competencies of the General Meeting include inter alia making amendments to the
Articles of Association, including change in the amount of the share capital.
As at 31 December 2022, the Bank’s share capital was PLN 1,213,116,777 and was divided into
1,213,116,777 shares (with the nominal value of PLN 1 each). Information is presented below, in
accordance with the data held by the Bank, on shareholders holding, directly or indirectly, significant
blocks of shares, together with an indication of the number of shares held by these entities, their
share in the share capital and in the total number of votes at the General Meeting of the Bank.
According to the information available to the Bank, with respect to shareholders holding more than
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5% of votes at the General Meeting, as at 31 December 2022, the following entities were the Bank's
shareholders:
Banco Comercial Portugues (BCP), one of the largest private Portuguese bank as the strategic
investor - holds 50.10% of all the shares of the Bank. The Bank’s significant shareholders are also:
Nationale-Nederlanden Otwarty Fundusz Emerytalny, which held 8.90% of the Bank’s shares, Drugi
Allianz Polska Otwarty Fundusz Emerytalny and Allianz Polska Otwarty Fundusz Emerytalny, jointly
held 7.98% of the Bank’s shares and Otwarty Fundusz Emerytalny PZU “Złota Jesień”, which held
5.56% of the Bank’s shares.
The remaining shares, i.e. 27,47% of the share capital, are dispersed among Polish and foreign
shareholders, both institutional and private.
Shareholders of the Bank as at 31 December 2022
Shareholders
Number of
shares
% stake in
share capital
% participation
in votes at GM
Banco Comercial Portugues S.A.
607 771 505
50.10
50.10
Nationale-Nederlanden Otwarty
Fundusz Emerytalny
107 970 039
8.90
8.90
Allianz Polska Otwarty Fundusz
Emerytalny and Drugi Allianz Polska
Otwarty Fundusz Emerytalny (*)
96 792 815 (*)
7.98(*)
7.98 (*)
Otwarty Fundusz Emerytalny
PZU „Złota Jesień”
67 417 542
5.56
5.56
(*) In addition, PTE Allianz Polska S.A. manages the Allianz Polska Dobrowolny Fundusz Emerytalny fund.
According to the notification of PTE Allianz Polska S.A., announced by the Bank in Current Report no. 3/2023,
Allianz Polska Dobrowolny Fundusz Emerytalny, Allianz Polska OFE and Drugi Allianz Polska OFE as at 30.12.2022
jointly held 96 810 815 shares of the Bank (7.98% of votes), including the Drugi Allianz Polska OFE holding 80
760 035 shares of the Bank (6.66% of votes).
Shareholders of the Bank as at 31 December 2021
Shareholder
Number of
shares
% stake in
share capital
% participation
in votes at GM
Banco Comercial Portugues S.A.
607 771 505
50.10
50.10
Nationale-Nederlanden OFE
99 291 825
8.18
8.18
AVIVA Otwarty Fundusz Emerytalny
AVIVA Santander (from 2.01.2023
under the name: Drugi Allianz Polska
Otwarty Fundusz Emerytalny)
72 760 035
6.00
6.00
Otwarty Fundusz Emerytalny
PZU „Złota Jesień”
69 451 428
5.73
5.73
Data in the tables were ascertained according to the rules described below. With respect to Banco
Comercial Portugues S.A. these are data collected in connection with the registration of shareholders
authorised entitled to take part in the Bank’s Ordinary General Meeting convened for 30 March 2022
and 24 March 2021., and in the Bank’s Extraordinary General Meetings convened for 3 July 2020.
However, as regards Nationale-Nederlanden Otwarty Fundusz Emerytalny, Allianz Polska Otwarty
Fundusz Emerytalny i Drugi Allianz Polska Otwarty Fundusz Emerytalny (former Aviva Otwarty Fundusz
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Emerytalny Aviva Santander) and Otwarty Fundusz Emerytalny PZU „Złota Jesień” the number of
shares and their stake in the Bank’s share capital were calculated on the basis of the Annual Structure
of Assets of the above-mentioned Funds as at 30 December 2022 and as at 31 December 2021 (as
published on the websites: www.nn.pl, www.allianz.pl www.aviva.pl and www.pzu.pl respectively).
and notification of PTE Allianz Polska S.A. (current report No. 3/2023). With regard to calculations
made on the basis of the annual structures of the above-mentioned Funds, volume weighted average
price (VWAP) of the Bank's shares was assumed: for 2022 in the amount of PLN 4.6013, and for 2021
in the amount of PLN 8.1658.
Banco Comercial Portugues S.A., as the majority shareholder, exercises a shareholder’s rights
specified in the Code of Commercial Companies and in the Bank’s Articles of Association. BCP is a
dominate entity with regard to the Bank. By holding a majority of votes at a General Meeting it can
exercise decisive influence on GMS over decisions regarding the most important corporate matters
such as change of the Bank’s Articles of Association, issue of new shares of the Bank, reduction of the
share capital of the Bank, issue of convertible bonds, payment of a dividend and other activities,
which in accordance with Code of Commercial Companies require majority of votes at a General
Meeting. BCP also holds a sufficient number of votes to appoint all members of the Supervisory Board,
which in turn appoints members of the Management Board. In connection with the above-mentioned
corporate rights BCP has the capacity to exercise significant control over the Bank’s activity.
The Bank is not aware of any agreements concluded between its shareholders regarding their mutual
cooperation and the Bank is not aware of any agreements that, in future, might cause changes in the
proportions of shares held by existing shareholders.
The Bank’s shareholders exercise their corporate rights in the way and within the limits defined by
generally applicable laws, the Articles of Association of the Bank, as well as the By-laws of the General
Meeting of Shareholders. Each share of the Bank entitles to one vote, however registered founder
shares in the outstanding number of 61,600 items are preferential in as much as one share entitles to
two votes at a General Meeting. Registered founder shares in total accounted for 0.0051% of the
Bank’s share capital and 0.0102% of the total number of votes at a General Meeting, as at 31 December
2022.
Registered founder shares are subject to disposal restrictions, i.e. their disposal subject to the
consent of, at least, three fourths of the founders, to other founders does not result in their loss of
preferential status. A disposal of registered founder shares in all other cases causes loss of their
preferential status. There are no restrictions on exercising voting rights under the Bank’s shares and
none of the holders of securities issued by the Bank has any special controlling rights with respect to
the Bank.
Bank Millennium shares have been listed on the Warsaw Stock Exchange since 13 August 1992 (first
bank to be listed). Currently 1,213,009,169 shares with the code ISIN PLBIG0000016 (GPW symbol:
MIL; Reuters: MILP.WA; Bloomberg: MIL PW) are traded on the stock exchange.
Shareholders have 107.608 registered shares, of which 61,600 are preferential founder shares (right
to two votes at a General Meeting). Thus, the total number of Bank Millennium shares is 1,213,116,777
and total number of votes at a General Meeting of Shareholders is 1,213,178,377.
13.3. SUPERVISORY BOARD
The Supervisory Board exercises constant supervision over the activity of the Bank operating under
legal regulations, including the Articles of Association of the Bank, resolutions of the General Meeting
as well as the Bylaws of the Supervisory Board available from the Bank’s website on the “About the
Bank > Corporate bodies and governance” tab, link to website
https://www.bankmillennium.pl/about-the-bank/corporate-bodies-and-governance.
Meetings of the Supervisory Board are convoked once a quarter and if such need arises. The
competences of the Supervisory Board comprise, in particular, the appointment and recalling of
Members of the Management Board (by a simple majority of votes) and determination of their
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remuneration principles. Resolutions are adopted by a simple majority of votes with at least half of
its members present. In the case of an equal number of votes the Chairman of the Supervisory Board
has a decisive vote.
The Supervisory Board of the Bank consists of at least five Members, of whom at least a half, including
the Chairman, are of Polish nationality. Members of the Supervisory Board are appointed at a General
Meeting for a three-year term of office.
The composition of the Supervisory Board between 1 January 2022 and 31 December 2022 was as
follows:
- Bogusław Kott Chairman of the Supervisory Board,
- Nuno Manuel da Silva Amado Deputy Chairman of the Supervisory Board,
- Dariusz Rosati Deputy Chairman and Secretary of the Supervisory Board,
- Miguel de Campos Pereira de Bragança – Member of the Supervisory Board,
- Olga Grygier-Siddons Member of the Supervisory Board,
- Anna Jakubowski Member of the Supervisory Board,
- Grzegorz Jędrys – Member of the Supervisory Board,
- Alojzy Nowak Member of the Supervisory Board,
- José Miguel Bensliman Schorcht da Silva Pessanha Member of the Supervisory Board,
- Miguel Maya Dias Pinheiro Member of the Supervisory Board,
- Beata Stelmach Member of the Supervisory Board,
- Lingjiang Xu Member of the Supervisory Board.
1. Bogusław Kott Chairman of the Supervisory Board
Mr Bogusław Kott graduated from the Foreign Trade Faculty at SGPiS (present name SGH - Warsaw School
of Economics) in Warsaw. For many years he worked at the Ministry of Finance, specializing in foreign
trade financing.
He co-founded and co-organised Bank Millennium S.A., and from 1989 when the Bank was established,
till 24 October 2013 was the Chairman of the Management Board. Since 24 October 2013 he has been the
Chairman of the Supervisory Board of Bank Millennium S.A. From 31 May 2019 to the day of merger with
Bank Millennium S.A. i.e. 1 October 2019, also the Chairman of the Supervisory Board of Euro Bank S.A.
Mr Bogusław Kott has been a Member of the Polish Business Roundtable since 1994 and since May 2020
Honorary Member. Since 1 September 2018 he has been a Member of Board of Trustees of Kozminski
University in Warsaw.
2. Nuno Manuel da Silva Amado Deputy Chairman of the Supervisory Board
Mr Nuno Manuel da Silva Amado has a Business Degree from ISCTE (Instituto Superior de Ciencias do
Trabalho e da Empresa) and attended the Advanced Management Programme at INSEAD (France).
From 1980 he worked in auditing (KPMG) and in international banks (Citibank, Deutsche Bank and Banco
Santander) in Portugal. Between 2006 - 2012 he was Vice-Chairman of the Board of Directors and CEO
of Banco Santander Totta (Portugal). From 2012 to 2018 he was Vice-Chairman of the Board of Directors
and CEO of Banco Comercial Portugues (BCP), Portugal. Since July 2018 he has been Chairman of the
Board of Directors of BCP.
Since 20 April 2012 Deputy Chairman of the Supervisory Board of Bank Millennium S.A.
3. Dariusz Rosati Deputy Chairman and Secretary of the Supervisory Board
Mr Dariusz Rosati graduated in International Trade from the Main School of Planning and Statistics -
SGPiS (now the SGH Warsaw School of Economics) in Warsaw. Professor Emeritus of Economic Sciences,
Institute of International Economic Policy at SGH.
In 1978 1979 he was a consultant at Citibank in New York. In 1985 1986 and 1987 1988 - founder
and Director of the World Economy Research Institute at SGH. In 1986 1987 he was a Fulbright scholar
at the University of Princeton (USA). In 1988 1991 he was the director of the Foreign Trade Research
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Institute. Since 1990 Professor of Economic Sciences at SGH. In 1991 1995 he worked in the UN
Economic Commission for Europe in Geneva (Switzerland) as Head of the Central and Eastern European
Section. In 1995 1997 he was Minister of Foreign Affairs of the Republic of Poland. In 1998 2004
Member of the Monetary Policy Council of the National Bank of Poland.
In 1978 1991, UNIDO consultant and member of numerous missions to developing countries. In 1988
1991 many times worked as an expert of the World Bank, the United Nations University World Institute
for Development Economics Research (WIDER), International Labour Organisation and European
Commission. Member of the Economic Reform Commission (1987 1989), team of the economic advisors
to the Prime Minister (1988 1989), the Socio-Economic Strategy Council at the Council of Ministers
(1994 1998). Since 1997 Member of the Committee of Economics at the Polish Academy of Sciences.
In 2001 2004 he was a member of the Group of Economic Policy Advisors to the President of the EU
Commission. From 2003 to 2005 Rector of Lazarski University in Warsaw.
In years 2004 2009 and 2014 - 2019 Member of the European Parliament. Member of Parliament of the
Republic of Poland of 7th term in 2011 2014 he was the Chairman of the Public Finance Committee
and of 9th term, elected in 2019. Author of more than 200 scientific papers and publications, including
six books on economic policy.
Since 27 May 2004 Member of the Supervisory Board of Bank Millennium S.A.
Author of over 250 scientific and journalistic works, including eight books on topics related to economic
policy and finance.
4. Miguel de Campos Pereira de Bragança – Member of the Supervisory Board
Mr Miguel de Campos Pereira de Bragança has a Degree in Management and Administration from the
Catholic University of Portugal and an MBA from INSEAD (France).
Started his career in 1989 in capital markets and investment banking, being since 1993 executive board
member of Financial Institutions in Portugal, Brazil (Santander Brazil) and Great Britain (Abbey
National). Between 2008-2012 he was Director, responsible for the Financial, Accounting and
Management Control, Marketing and Products Areas, at Banco Santander Totta and Banco Santander de
Negócios (Portugal). Since 2012 is Chief Financial Officer, board member and Vice-Chairman of the
Executive Committee of Banco Comercial Português (BCP), Portugal.
Since 20 April 2012 he has been a Member of the Supervisory Board of Bank Millennium S.A. and since
2019 Vice-Chairman of the Board of Directors of Activobank.
Since 2018 Non-executive Director of SIBS, SGPS, SA and of SIBS Forward Payment Solutions, SA and
Non-executive Director of the BofD of UNICRE- Instituição Financeira de Crédito, SA, as representative
of Banco Comercial Português, SA.
5. Olga Grygier-Siddons Member of the Supervisory Board (independent member)
Ms Olga Grygier-Siddons graduated from the University of Manchester, Computer Science and
Accounting. She is also Fellow Chartered Accountant, Institute of Chartered Accountants of England
and Wales.
After having graduated in Great Britain, she pursued her professional career in the advisory sector. In
1991, she joined PwC in the Corporate Finance area. In 1998, she was promoted to the position of
Partner and was responsible for the delivery of diverse projects for the public and private sectors
around the world. In 2004, she decided to relocate to Poland and in 2014, she assumed the position
of Managing Partner for Central and Eastern Europe at PwC. For 15 years she was responsible for
business development and overseeing projects in 29 countries, in a company with 12,000 employees.
She became the first female member of the PwC Strategy Council which comprises 20 top leaders of
the PwC Network.
She retired from PwC in 2019 and currently serves as a strategic advisor and Mentor.
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Moreover, until today she performs among other the following functions: Member of the Council of
the Silesian University, Member of the Supervisory Board of Zabka Group; founder and CEO of the
Experiential Learning Hub - Villa Poranek.
Since 24 March 2021 Member of the Supervisory Board of Bank Millennium S.A.
6. Anna Jakubowski - Member of the Supervisory Board (independent member)
Ms Anna Jakubowski graduated with a Bachelor of Business Administration (1990) from Wilfrid Laurier
University, Waterloo, Ontario. Canada.
Her professional career started with Procter & Gamble Canada (1991 1993), where she was the
National Account Manager. Between 1993 and 1998 she held different positions, from Pharmacy
Channel Manager to Trade Marketing Manager and Area Sales Manager in P&G Poland. In 1998 she
became Regional Customer Business Development Manager in P&G Central Eastern Europe while
between 1999 and 2007 she was New Business Development Manager and (from 2002) Strategy,
Business Development Director in P&G Western Europe. She continued her career in Switzerland in
the P&G the Fabric Care Division (2007 2009) as an Associate Director: Marketing. Between 2011 and
2016 she connected her professional career with The Coca-Cola Company where she held the following
positions: the International Group Marketing/Strategy Director in Coca-Cola Hellenic Bottling
Company (2011 2013), Business Capability Director in the Coca-Cola Company (2013) and from 2013
2016 Management Board Member Managing Director in Coca-Cola Poland Services Sp. z o.o. and
Franchise General Manager Poland/Baltics in The Coca-Cola Company, Management Board Member
in Multivita Sp. z o. o, Management Board Member Managing Director in Coca-Cola Balti Jookide AS.
In 2018 she held the role of General Manager for Poland and Baltics for Marie Brizard Wine & Spirits
Sp. z o.o. In 2019-2020, she held the role of General Manager of Avon Cosmetics Polska Sp. z o.o. and
is currently the Managing Director and investor in Life Institute Sp. z o.o. Sp. k. She is an independent
Supervisory Board member of Artic Paper S.A.
She has also been involved with the following organizations and associations: Women’s International
Networking Leadership Forum - Board of Advisors (2004 2012), Organization of Women in
International Trade - Board of Directors (2005 2010) and in 2008 as an Executive Vice President as
well as in 2009 as the President (2005 2010) in Geneva Women in International Trade, across 2015
2016 she served also as a Member of the Board of Directors of the American Chamber of Commerce
in Poland, 2015 2018 as a Management Board Member, Vice President International Association of
Advertising (IAA) in Poland (Warsaw, Poland). Currently is a Member of the Board of the Polish -
Canadian Chamber of Commerce, an Adviser and Mentor in the Global Shapers Mentor4Starters
initiative, and a mentor of the CFA Society Poland.
In 2011 she was awarded the TIAW The World of Difference 100 Award (Recognizes individuals whose
efforts have advanced the economic empowerment of women) and in 2016 she was awarded Woman
of Charisma: Business & Social Enterprise Award (Poland).
Since 21 May, 2015 Member of the Supervisory Board of Bank Millennium S.A. From 31 May 2019 to
the day of merger with Bank Millennium S.A. i.e. 1 October 2019, also Member of the Supervisory
Board of Euro Bank S.A.
7. Grzegorz Jędrys – Member of the Supervisory Board (independent member)
Mr Grzegorz Jędrys graduated from the Production Economics Faculty of the Warsaw School of
Economics and from a post-graduate course at the Warsaw School of Economics in Strategic Marketing
Management as well as real estate agency operation. Moreover, Mr G. Jędrys attended many courses
and training sessions, i.a. for candidates for members of supervisory boards of State Treasury
companies (2008).
He began his professional career in 1994 in the Housing Finance and Municipal Advisory Programme
for Poland/PADCO a joint Poland-USAID programme. In 1996 he worked as Manager of the Building
Projects Financing Team in Polsko-Amerykański Bank Hipoteczny S.A. From 1997 to 1999 he was
employed in Jedenasty Narodowy Fundusz Inwestycyjny S.A., initially as an Investment Analyst, then
as Project Director. Between 1999 and 2005 he was Investment Director in Trinity Management Sp. z
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o.o. a company which managed the assets of Jupiter NFI S.A. as well as Pekao Fundusz Kapitałowy
Sp. z o.o. From 1997 to 2005 he was a Member of Supervisory Boards of many companies. Starting
from 2005 he has been Head of the Poland’s Representative Office of the Polish American Freedom
Foundation.
Since 11 April 2013 Member of the Supervisory Board of Bank Millennium S.A. From 31 May 2019 to
the day of merger with Bank Millennium S.A., i.e. 1 October 2019, also Member of the Supervisory
Board of Euro Bank S.A. Since July 9, 2020, acting as a Member of the Supervisory Board of Millennium
Bank Hipoteczny S.A.
8. Alojzy Nowak Member of the Supervisory Board (independent member)
Mr Alojzy Nowak in 1984 graduated from the Warsaw School of Economics; earned a Ph.D. in 1991
and Habilitation in 1995. Moreover in 1992 as part of an annual scholarship from the A. Mellon
Foundation - he studied economics at the University of Illinois at Urbana-Champaign, USA; n 1993, as
a scholarship holder of the United Kingdom Government under the Know-How Fund, he studied
banking, finance and capital markets at the University of Exeter; in 1996, as part of a semester
scholarship from the German Government, he studied economics at Freie Universitat in Berlin, and in
1997 as part of a semester scholarship of the Belgian Government, he studied international economics
at the RUCA University in Antwerp.
In 2002 he became Professor of Economics.
He has won a number of prestigious awards, including the Rector’s Award for Scientific Achievements
(annually since 1997), Award of the Minister of Education for the book “Integracja europejska. Szansa
dla Polski?” and the book „Banki a gospodarstwa domowe - dynamika rozwoju”. Member of many
scientific organizations and professional editorial boards of periodicals, among others “Foundations
of Management” (member of the editorial board), Journal of Interdisciplinary Economics” (editor-
in-chief), Yearbook on Polish European Studies”, “Mazovia Regional Studies”, “Gazeta Bankowa” and
a reviewer in PWE SA Warszawa publishing company. For many years committee member of “Teraz
Polska” Award and scientific council member of Studia Europejskie”. Author of over 300 publications
in Poland and abroad.
He gained his professional experience working among others as Head of the International Business
Relations Section at the Management Faculty, University of Warsaw, Head of National Economy Chair
at the Management Faculty UW, Director of European Center at the University of Warsaw, Deputy
Dean in charge of foreign cooperation at the Management Faculty, University of Warsaw, next as Dean
at the Management Faculty, University of Warsaw and Vice-Rector for Research and Liaison, University
of Warsaw. Since June 2020 he has become the rector of the University of Warsaw. He is a lecturer
at the University of Warsaw, and also in France, UK, USA, Russia, China and Korea.
Further, he worked and still works as: advisor to the Prime Minister, to the Minister of Agriculture,
CEO of the University Sports Association in Poland and at the University of Warsaw, member of the
NewConnect advisory committee at the Management Board of the Warsaw Stock Exchange, member
of the Foundation Council of the National Bank of Poland, chairman of the Council of the Scientific of
the National Bank of Poland.
Over the years he sat on supervisory boards of various institutions, including among others: PZU S.A,
PTE WARTA S.A., PKO BP S.A., Cyfrowy Polsat S.A., ZE PAK S.A., JSW S.A., Chairman and Deputy
Chairman of the Supervisory Board in EUROLOT S.A.
He was a member of the National Development Council appointed by President Andrzej Duda.
Currently in the Council for Higher Education, Science and Innovation within the NRR. Since December
2018 he has been a member of the Scientific Council of the Institute of New Structural Economics at
the University of Beijing, where he is among 22 outstanding scientists from around the world, including
4 Nobel laureates in the field of economic sciences.
Since 26 March 2018 Member of the Supervisory Board of Bank Millennium S.A.
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9. José Miguel Bensliman Schorcht da Silva Pessanha Member of the Supervisory Board
Mr José Miguel Bensliman Schorcht da Silva Pessanha has a Master’s Degree in Economics from
Université Catholique de Louvain and a Master’s Degree in Operational Research (academic portion)
from Instituto Superior Técnico and also has a Licentiate Degree in Economics, Universidade Católica
Portuguesa. He attended the PADE (Corporate Senior Management Programme) at Associação de
Estudos Superiores de Empresa (AESE), the Eureko Program in INSEAD, he had a Scholarship from
Invotan (NATO) and received a scholarship linked to the Award Joseph Bech, granted by the
Government of Luxembourg for commitment to the European Union.
From 1982 to 1989 he worked as a financial services advisor - Banco Português do Atlântico, Banco
Nacional Ultramarino, Banco Espírito Santo, Manufacturers Hannover Trust, between 1982 1995 he
was Professor in charge of the courses of Statistics I and II and Econometrics - Universidade Católica
Portuguesa. He was responsible for risk control, ALM, financial markets research and capital markets
areas in the Financial Division Banco Português do Atlântico, S.A. from 1989 to 1995 and Advisor to
the Chairman of the Plan National Council from 1990 to 1993. Between 1993 and 2002 he was a
Member of the Board of Directors of Corretora Atlântico - Soc. Financeira de Corretagem S.A. and of
Servimédia Sociedade Mediadora de Capitais, S.A. and Chairman of the Board of Directors of
Servimédia - Sociedade Corretora S.A. and Head of the Assets and Liabilities Management Division of
BPA (1995 1998), and of BCP (1998 2000). At Banco Comercial Português, S.A. he was Head for the
"Year 2000" Project of Group BCP (1999 2000) and was responsible for the design, development and
launching of the "cidadebcp" bank website (2000 2002). From 1998 to 2003 he coordinated the
Investment Products Unit of Banco Comercial Português, S.A. From 2003 to 2015 he was the Group
Risk Officer of Banco Comercial Português, S.A. In 2014 he was a lecturer responsible for the banking
in a global context course at Universidade Católica Portuguesa.
Currently he is a Member of the Board of Directors and of the Executive Committee of Banco Comercial
Português, S.A. , Vice-Chairman of the Board of Directors and Chairman of the Audit Board of
Millennium bcp Ageas Grupo Segurador, SGPS, S.A., Vice-Chairman of the Board of Directors and
Chairman of the Audit Board of Ocidental - Companhia Portuguesa de Seguros de Vida, S.A. and Vice-
Chairman of the Board of Directors and Chairman of the Audit Committee of Ageas Sociedade
Gestora de Fundos de Pensões, S.A. (formerly Ocidental Sociedade Gestora de Fundos de Pensões,
S.A.).
He is also Member of the Board of Directors and Chairman of the Audit Committee of BIM Banco
Internacional de Moçambique, S.A., and Member of the Board of Directors and Chairman of the Audit
Committee of Banco Millennium Atlântico, S.A.
Since 26 March 2018 Member of the Supervisory Board of Bank Millennium S.A.
10. Miguel Maya Dias Pinheiro Member of the Supervisory Board
Mr Miguel Maya Dias Pinheiro graduated from Instituto Superior das Ciências do Trabalho e da
Empresa (ISCTE) with a bachelor’s degree in Business Organization and Management, having also
completed a Senior Management Programme (PADE) at AESE, an Advanced Management Programme
at INSEAD and a Corporate Governance Programme at AESE.
From 1987 to 1990 he held commercial and financial functions in a manufacturing SME company.
Joined Banco Português do Atlântico in 1990, institution where he assumed functions in the corporate
banking area and led the coordination of the Economic and Financial Research Office.
Between 1996 and 2007 he assumed several senior management positions within BCP Group both in
Portugal and Spain, namely head of the Corporate Banking Marketing Division of BCP, Coordinator of
the retail banking network of NovaRede, CEO of Manager Land in Barcelona, head of Innovation and
Commercial Division of BCP. From 2007 to 2009 he was Chief of Staff for the Chairman of the Executive
Board of Directors of BCP.
In 2009 Mr Miguel Maya was appointed Member of the Executive Board of Directors of BCP and Member
of the Board of Directors of Fundação Millennium BCP.
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Between 2012 and 2016 he was Chairman of the Board of Directors of Banco Millennium Angola, S.A
and in 2016, following the merger of this institution with Banco Privado Atlantico, S.A. which resulted
in the creation of Banco Millennium Atlantico, S.A., Mr Miguel Maya was appointed Vice-Chairman and
Member of the Board of Directors of the new entity position that he held until 2022 .
From 2012 to 2019 Mr Miguel Maya was Chairman of the Board of Directors of Interfundos - Gestao de
Fundos de Investimento Imobiliario, S.A.
Currently Mr Miguel Maya holds the following positions in BCP’s Group governing bodies: Chief
Executive Officer (CEO) and Vice-Chairman of the Board of Directors of BCP, Chairman of the Board
of Directors of ActivoBank, S.A., Manager of BCP Africa, SGPS, Lda. and Member of the Board of
Directors of Banco Internacional de Moçambique, S.A.
Since 21 May 2015 he has been a Member of the Supervisory Board of Bank Millennium S.A.
11. Beata Stelmach Member of the Supervisory Board (independent member)
Ms Beata Stelmach is a graduate of the Finance and Statistics Faculty at the Warsaw School of
Economics, she also holds an MBA from Calgary University and an MBA at INSEAD.
For many years she was involved with the capital and financial markets - from the start of economic
transformation she worked in the Securities and Exchange Commission, then she held management
functions in capital market entities, including MCI Capital TFI SA, Intrum Justitia TFI SA, she stood at
the head of the Polish Association of Listed Companies (currently chairing the supervisory board). Ms
B. Stelmach also has management experience in other industries: during 2001 2005 she sat on the
governing bodies of Prokom Software SA; in 2013 she became the CEO and Director General of General
Electric (Poland and Baltics). During 2018 2020 she was the President of PZL Świdnik SA.
Moreover she held advisory functions in the World Bank and also sat on the Supervisory Boards i.a. of
Bank BPH SA and HSBC BANK POLSKA SA; currently also an independent member of Supervisory Board
of KRUK SA.
During 2011 2013 she was Undersecretary of State in the Ministry of Foreign Affairs, responsible for
global economic policy as well as public and cultural diplomacy.
Ms B. Stelmach was decorated with the Knight's Cross of Polonia Restituta Order for outstanding
contribution in the Foreign Service and work achievements undertaken for the benefit of the country
and diplomatic activity.
Since 24 March 2021 Member of the Supervisory Board of Bank Millennium S.A.
12. Lingjiang Xu Member of the Supervisory Board
Mr Lingjiang Xu has a Bachelor's Degree in German from the Foreign Studies University of Beijing, a
Master’s Degree in World Economics from the Nan Kai University, Tianjin and a Master’s Degree in
Finance from the London Business School.
From July 1993 to February 1995 he worked as Desk Officer at the European Affairs Department of
the Chinese Ministry of Foreign Trade and Economic Cooperation in Beijing. He was Third Secretary
of the Commercial Office of the Chinese Consulate General in Hamburg from February 1995 to October
1998. Between October 1998 and February 2006 he was the Division Director of the European Affairs
Department of Chinese Ministry of Commerce in Beijing. From February 2006 to January 2010 he was
the First Secretary of the Commercial Office of the Chinese Embassy in London. In September 2011
he was elected Associate Director of Vermilion Partner LLP (London) (to March 2012). From March
2012 to December 2013 was Partner to RH Regent Investment Management Co Ltd (Shanghai). During
the years of 2015 to 2017, he was Non-Executive Director of Luz Saúde, S.A. and Non-executive
Director of Multicare Seguros de Saúde, S.A., as well as Non-executive Director of the Board of
Directors of Fidelidade Assistência Companhia de Seguros S.A. From 18 October 2016 to 31 March
2017 he held the position of Non-executive Member of the Board of Directors of Chiado (Luxembourg)
S.à.r.l. From 2015 to 2018 he also held the managerial position in Fosun Management (Portugal), Lda.
Currently he is Non-executive Member of the Board of Directors, Member of the Committee for
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Nominations and Remunerations and Member of the Committee for Corporate Governance, Ethics and
Professional Conduct of Banco Comercial Português, S.A. He is also Non-executive Member of the
Board of Directors of Fidelidade - Companhia de Seguros, S.A., Chairman of the Board of Directors of
Longrun Portugal, SGPA,S.A. and since November 2019 Non-executive Member of the Board of
Directors of Luz Saude, S.A.
Since 26 March 2018 Member of the Supervisory Board of Bank Millennium S.A.
Standing Committees of the Supervisory Board
The Supervisory Board may establish standing or ad hoc committees, composed of members of the
Supervisory Board, to carry out specific supervisory tasks. The Standing Committees of the Supervisory
Board are: the Audit Committee, Personnel Committee, Strategic Committee and Risk Committee for
Risk Matters.
Detailed information regarding the composition of the committees and the issues raised during the
meetings of the Committees in 2022 is to be found in the „Report on activities of the Supervisory
Board of Bank Millennium S.A. in 2021“Annual Report of the Supervisory Board for the financial year
2022”, published on Bank Millennium’s website.
Audit Committee
The Audit Committee is a standing committee of the Supervisory Board, established in 2000 and
supporting the Supervisory Board in supervision over the execution of the internal audit function in
the Bank. Furthermore, the Audit Committee focuses on financial reporting, internal control and risk
management at the Bank.
Pursuant to the Act of 11 May 2017 on statutory auditors, audit firms and public oversight the Audit
Committee consists of at least three Members. The Members of the Audit Committee have knowledge
and skills in accounting or auditing of financial statements, as well as in the banking sector, which is
confirmed by the history of their professional career and the duties hitherto performed by them. The
majority of the Members of the Audit Committee, including its Chairman, are independent of the
Bank. The Audit Committee meets on a regular basis (once every quarter) upon the initiative of the
Chairman of the Committee and in the extraordinary mode it is convened by the Chairman of the
Supervisory Board on his own initiative or at the request of a Member of the Supervisory Board or a
Member of the Management Board.
The main responsibilities of the Audit Committee include specifically:
(I) monitoring the process of financial reporting,
(II) monitoring the effectiveness of the internal control systems and risk management systems, and
internal audit, including in the area of financial reporting,
(III) monitoring financial audit activities,
(IV) preparing for the Supervisory Board opinions providing the basis of performing by the Supervisory
Board assessments of the adequacy and effectiveness of the internal control system, including
the annual review of the adequacy and effectiveness of the control function, Compliance
Department and Internal Audit Department, and
(V) controlling and monitoring the independence of a statutory auditor and audit firm, particularly in
the case when other services than audit of financial statements are provided for the Bank by an
audit firm.
In 2022 six meetings of the Audit Committee of the Supervisory Board took place, at the following
dates: 27 January 2022, 18 February 2022, 21 April 2022, 21July 2022, 20 October 2022, 15 December
2022.
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Detailed information regarding the issues raised during the meetings of the Committee in 2022 is to
be found in the Report on activities of the Supervisory Board of Bank Millennium S.A. in 2022in
the chapter „Activities of the Audit Committee in the reporting period”.
In the period from 01.01.2022 to 31.12.2022 the Audit Committee of the Supervisory Board of Bank
Millennium S.A. functioned in the following composition:
Chairman of Committee: Mr. Grzegorz Jędrys independent member
Member of Committee: Mr. Miguel de Campos Pereira de Bragança
Member of Committee: Ms. Olga Grygier-Siddons independent member
Member of Committee: Ms. Anna Jakubowski independent member
Member of Committee: Mr. Alojzy Nowak independent member
Member of Committee: Mr. José Miguel Bensliman Schorcht da Silva Pessanha
The composition of the Audit Committee satisfied the criteria stipulated in Art. 129 section 1 and 3
of the Act of 11 May 2017 on Statutory Auditors, Audit Firms and Public Oversight.
Personnel Committee
The Personnel Committee has existed at the Bank since 2000. Its responsibilities include in particular:
(I) evaluating candidates for Members of the Bank’s Management Board,
(II) defining and conditions of employment of newly appointed Members of the Bank’s Management
Board,
(III) negotiating change of terms and conditions of employment of Members of the Bank’s Management
Board,
(IV) with respect to Members of the Management Board defining evaluation criteria, evaluating work
as well as deciding on annual bonuses,
(V) determining terms and conditions of termination of employment of Members of the Bank’s
Management Board,
(VI) evaluating policy on variable components of remuneration, and issuing recommendations
regarding:
a) remuneration amount and components, guided by prudential and stable risk, capital and
liquidity management as well as long-term benefit of the Bank,
b) variable remuneration of persons occupying management positions in the Bank involved with
risk management and with compliance of the Bank’s activity with legal and internal
regulations.
During the period from 1 January 2022 to 31 December 2022 the composition of the Committee was
as follows:
1. Alojzy Nowak Chairman
2. Miguel de Campos Pereira de Bragança
3. Bogusław Kott
4. Olga Grygier-Siddons
5. Anna Jakubowski
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Strategic Committee
The Strategic Committee has existed at the Bank since 2013. The tasks of the Strategic Committee
are in particular:
(I) study of macroeconomic trends,
(II) study new trends, developments and new solutions in the banking industry,
(III) analyse Bank competitive position and benchmarking,
(IV) analyse and recommend long-term strategy, goals and objectives for the Bank.
During the period from 1 January 2022 to 31 December 2022 the Committee worked in the following
composition:
1. Bogusław Kott Chairman
2. Nuno Manuel da Silva Amado
3. Miguel de Campos Pereira de Bragança
4. Anna Jakubowski
5. Miguel Maya Dias Pinheiro
6. Dariusz Rosati
7. Lingjiang Xu
Committee for the Risk Matters
The Committee for the Risk Matters was set up on 4 December 2015. Its competences include the
tasks stipulated for such committee in the Banking Law and allocated to it in other regulations
applicable to banks as well as supervisory recommendations implemented by the Bank ,in particular:
(I) provision of opinions on overall, current and future readiness of the Bank to undertake risk,
(II) provision of opinions on the strategy of management of risk inherent in the Bank operations, as
developed by the Bank Management Board and on information regarding implementation of the
said strategy, as submitted by the Bank Management Board,
(III) provision of support to the Bank Supervisory Board in supervision of implementation of the risk
management strategy relative to the Bank operations by the Bank’s senior management staff,
(IV) provision of opinions on the assessment Risk Management Function and Validation Function as well
as on exceptional transactions that may impact the Bank risk profile;
(V) provision of opinion on whether incentives provided by the remuneration policies and practices
take into consideration the institution’s risk, capital and liquidity and the likelihood and timing
of earnings.
(VI) verification whether prices of assets and liabilities offered to Clients fully take into account the
Bank’s business model, its risk strategy and in case the prices fail to reflect types of risk
appropriately and in keeping with the said model and strategy, submission of proposals to the
Bank Management Board to ensure adequacy of prices of assets and liabilities relative to relevant
types of risk.
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During the year 2022, the composition of the Committee was as follows:
1. Mr. Dariusz Rosati Chairman,
2. Mrs. Beata Stelmach,
3. Mr. Miguel de Campos Pereira de Bragança,
4. Mr. Grzegorz Jędrys,
5. Mr. José Miguel Bensliman Schorcht da Silva Pessanha.
According to the „Policy of Remuneration of Members of the Supervisory Board of Bank Millennium
S.A.”, adopted by the General Meeting, members of the Supervisory Board of the Bank are entitled
to monthly remuneration for sitting on the Supervisory Board. The amount of the remuneration is
defined by a resolution adopted by the General Meeting with the consideration of the principles
stipulated in the Policy, including the principle of its adequacy to the scale of the Bank’s operation.
The remuneration may be diversified in view of the function performed in the Supervisory Board and
should be correlated with the involvement in the work of the Supervisory Board and the level of
remuneration received by members of supervisory bodies of institutions with a similar scope and scale
of operation. Irrespective of the remuneration for sitting on the Supervisory Board, members of
standing committees of the Supervisory Board are entitled to separate remuneration in connection
with the tasks performed by them as part of these committees. If the Supervisory Board delegates its
member to individually exercise supervision on a permanent basis, the Supervisory Board may assign
to such Supervisory Board member additional remuneration for the duration of the delegation,
however its monthly amount cannot exceed 100% of the base remuneration for sitting on the
Supervisory Board. In case of standing committees of the Supervisory Board the remuneration is
payable for participation in their meetings. The total remuneration due to a Supervisory Board
member for participation in meetings of committees of the Supervisory Board in a given accounting
year cannot exceed 100% of his base remuneration for sitting on the Supervisory Board of the Bank.
In connection with remuneration paid, the Bank shall make appropriate deductions under relevant
legal regulations. Each of the Supervisory Board members may make a declaration to refrain from
collection of all or part of the remuneration. Declarations to such effect shall be submitted to the
Chairman of the Supervisory Board.
Remuneration paid to members of the Supervisory Board in 2022 (in PLN thousand):
Name and surname
Remuneration for
performing
functions in the
Supervisory Board
Remuneration
for participation
in Committees
Other
benefits
Total
Bogusław Kott
240
15
41.06
296.06
Nuno Manuel Da Silva Amado
120
0
0
120
Dariusz Rosati
120
50
0
170
Miguel De Campos Pereira De
Bragança
120
60
0
180
Anna Jakubowski
120
45
0
165
Grzegorz Jędrys
120
90
0
210
Alojzy Nowak
120
60
0
180
José Miguel Bensliman Schorcht da
Silva Pessanha
120
55
0
175
Miguel Maya Dias Pinheiro
120
0
0
120
Lingjiang Xu
120
0
0
120
Olga Grygier-Siddons
120
45
0
165
Beata Stelmach
120
30
0
150
TOTAL
1 560
450
41.06
2 051.06
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In 2022, Members of the Supervisory Board received additional remuneration from the Bank’s
subsidiary companies (in PLN thousand):
Name and surname
Remuneration for
performing functions in the
Supervisory Board
Remuneration
for participation
in Committees
Other
benefits
Total
Grzegorz Jedrys
120
20
0
140
The Bank’s shares held by Supervisory Board Members (performing their functions on
31 December 2022):
Name and surname
Function
Number of shares
31.12.2021
Bogusław Kott
Chairman of the
Supervisory Board
1 000
Nuno Manuel da Silva Amado
Deputy Chairman of the
Supervisory Board
0
Dariusz Rosati
Deputy Chairman and
Secretary of the
Supervisory Board
0
Miguel de Campos Pereira de Bragança
Member of the Supervisory
Board
0
Olga Grygier-Siddons
Member of the Supervisory
Board
0
Anna Jakubowski
Member of the Supervisory
Board
0
Grzegorz Jędrys
Member of the Supervisory
Board
0
Alojzy Nowak
Member of the Supervisory
Board
0
José Miguel Bensliman Schorcht da Silva
Pessanha
Member of the Supervisory
Board
0
Miguel Maya Dias Pinheiro
Member of the Supervisory
Board
0
Beata Stelmach
Member of the Supervisory
Board
0
Lingjiang Xu
Chairman of the
Supervisory Board
0
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Management Board Report on activity of Bank Millennium S.A. and
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13.4. MANAGEMENT BOARD
The Management Board is the management body of the Bank and manages the entirety of the Bank’s
operations. In legal terms, the Management Board operates pursuant to the Code of Commercial
Companies and other regulations, the Bank’s Articles of Association, resolutions of the General
Meeting of Shareholders and the Supervisory Board, as well as provisions of the “Bank Millennium S.A.
Management Board’s Operations bylaws” adopted by the Supervisory Board, which are available from
the Bank’s website on the About the Bank > Corporate Bodies and Governance tab, link to website
https://www.bankmillennium.pl/about-the-bank/corporate-bodies-and-governance.
The competences of the Management Board include all matters that are not reserved for other bodies
of the Bank.
The Management Board makes decisions collectively. Resolutions of the Management Board are adopted
by ordinary majority of votes of the Management Board Members participating in the voting. In the
case of equal votes the Chairman of the Management Board has a decisive vote. Resolutions of the
Management Board may be adopted, if at least half of the Management Board Members participate in
the voting.
The following persons are authorized to make declarations of will regarding the Bank's property rights
and obligations and to sign documents on behalf of the Bank:
(I) the Chairman of the Management Board individually,
(II) two other Members of the Management Board acting jointly or one Member of the Management
Board acting jointly with a registered proxy or two registered proxies; or,
Attorneys-in-fact may be appointed to perform specified activities, and shall act individually within the scope of
their authorization.
The Management Board of the Bank is composed of at least three persons, including the Chairman of
the Management Board. At least half of the Members of the Management Board should be Polish
nationals. The Management Board is appointed by the Supervisory Board. The term of office of a
Management Board is 3 years. A Member of the Management Board may be recalled by the Supervisory
Board at any time.
The Bank’s Management Board during the period from 1 January 2022 to 31 December 2022 remained
unchanged and consisted of the following persons:
1) Joao Nuno Lima Bras Jorge Chairman of the Management Board
2) Fernando Maria Cardoso Rodrigues Bicho Deputy Chairman of the Management Board
3) Wojciech Haase Member of the Management Board
4) Andrzej Gliński – Member of the Management Board
5) Wojciech Rybak Member of the Management Board
6) António Pinto Júnior – Member of the Management Board
7) Jarosław Hermann Member of the Management Board
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1. Joao Bras Jorge Chairman of the Management Board
Mr Joao Nuno Lima Bras Jorge, graduate of the Management Studies at
Universidade Catolica Portuguesa and PADE Advance Management Programme
under AESE.
He started his professional career as a stockbroker in 1990. In the ensuing 10 years
he worked in investment banking, inter alia, as Member of the Management Board
at an investment bank. He also sat on the Board of the Lisbon Stock Exchange.
During the 5 years prior to his move to Poland he held the position of Head of the Retail Banking
Customer Division and Coordinator of the Retail Network at Millennium bcp.
Since 19 July 2006 - Member of the Management Board of Bank Millennium S.A., in the years 2006-
2008 Head of the Retail Banking Division and from 2009 Head of the Corporate Banking Area. From
22 April 2010 Deputy Chairman of the Management Board and since 24 October 2013 Chairman of
the Management Board of Bank Millennium S.A. From 3 June 2019 until the day of merger with Bank
Millennium S.A. i.e. 1 October 2019, also First Deputy Chairman of the Management Board of Euro
Bank S.A., Acting Chairman of the Management Board.
He is responsible for the work of the Management Board, internal audit, compliance, legal support,
HR, marketing communication and public relations, personal data protection and sustainability.
2. Fernando Bicho Deputy Chairman of the Management Board
Mr Fernando Maria Cardoso Rodrigues Bicho graduated from the Economic
Department at Universidade Catolica Portuguesa in 1984. In 1993 he obtained an
MBA from Universidade Catolica Portuguesa.
He gained his professional experience inter alia in the Portuguese Foreign
Investment Institute, Lloyds Bank Plc in Lisbon and Uniao de Banco Portugueses
(UBP), later renamed to Banco Mello. He performed duties as fund manager and
later in the bank, as Head of the Financial Division, he was in charge of inter alia
the treasury and capital markets, securities operations, asset and liabilities management, issues on
international capital markets, capital management and investor relations. After the purchase of
Banco Mello by Banco Comercial Portugues (BCP) in 2000, Mr Fernando Bicho worked in the BCP
Corporate Centre and from June 2001 he was Head of the Asset and Liabilities Management
Department of the BCP Group.
Since 1 August 2002 Member of the Management Board of Bank Millennium S.A. (CFO Chief Financial
Officer) and since 20 April 2012 Deputy Chairman of the Management Board. From 3 June 2019 until
the day of merger with Bank Millennium S.A., i.e. 1 October 2019, also Deputy Chairman of the
Management Board of Euro Bank S.A.
He supervises treasury, accounting, financial reporting and control, taxes, capital investments,
relations with investors and financial institutions, management information and central acquisition,
as well as coordination of Group entities (other than leasing, brokerage, related to investment funds
and startups).
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3. Wojciech Haase Member of the Management Board
Mr Wojciech Haase graduated from the Faculty of Production Economics at Gdańsk
University.
He worked at the National Bank of Poland in Gdańsk to be then transferred to the
group organising Bank Gdański S.A. In 1989-1997 he worked at Bank Gdański S.A. -
first in the Credit Department and then in the Treasury Department. From 1993 he
was Deputy Chairman of the Management Board of Bank Gdański S.A. and, next,
acting Chairman of the Management Board of that Bank.
Since 27 June 1997 Member of the Management Board of Bank Millennium S.A. Since 4 December
2015 the Bank’s material risk management supervisor. Moreover, he supervises risk management,
risk models, credit and ratings processes, liabilities collection and treasury control.
4. Andrzej Gliński – Member of the Management Board
Mr Andrzej Gliński graduated from the Poznań University of Technology (1994) and
completed his post-graduate studies in banking and finance at the Warsaw School
of Economics.
From the beginning of his professional career associated with the financial sector:
in 1994 he started working at Bank Handlowy S.A. in Warsaw initially in the
Capital Operations Center, from 1995 in the part of the Bank responsible for
servicing enterprises, then in managerial positions as a branch director and sales
director in the Asset Financing Department. In the years 2001-2004 he was the Vice-President of the
Management Board of Handlowy Leasing S.A. Since 2004 he has been associated with the Bank
Millennium S.A. Capital Group, initially as the Chairman of Millennium Leasing Sp. z o.o., and then
as the Head of the Corporate Banking Area of Bank Millennium S.A.
Member of the Management Board since 22 April 2010. He supervises corporate banking and its
support (excluding corporate banking marketing), factoring and trade financing, structured finance,
custody, brokerage as well coordination of the Group’s entity conducting leasing activity.
6. Wojciech Rybak Member of the Management Board
Mr Wojciech Rybak graduated in economics from the University of Szczecin (1993)
and Tempus Portassist Programme of the University of Antwerp (1992).
Since the beginning of his professional career, he has been associated with
banking.
Since May 1996 he has been working in the Bank Millennium S.A. Group.
From August 2003 he was a Member of the Management Board of Millennium Leasing Sp. z o.o.,
supervising, inter alia, the sales network and from June 2009 until June 2016 Chairman of the
Management Board of Millennium Leasing Sp. z o.o. In 2011 - 2016 a member of the Executive
Committee of the Polish Leasing Association, including its Chairman in 2015 2016.
Member of the Management Board of Bank Millennium S.A. since 6 June 2016. From 3 June 2019 until
the day of merger with Bank Millennium S.A., i.e. 1 October 2019, also Deputy Chairman of the
Management Board of Euro Bank S.A.
He supervises the retail sales network, its optimization and support, private banking and direct
banking.
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6. António Pinto Júnior Member of the Management Board
Mr António Pinto Júnior graduated in Economics (1985-1990) from Oporto
University and Corporate Finance from Minho University (1993-1994).
He started his professional career in Banco Português do Atlântico (1990), since
1994 part of Millenniumbcp Group, gaining experience in Retail and Corporate
Banking by holding managerial positions in the marketing and sales support areas.
Between 2002 and 2011 he worked in Bank Millennium, S.A., as Head of Departments in charge of
Marketing, Quality, Processes and Operations, and, from April 2010, as a Member of the Management
Board. In the following 7 years he held the position of Head of Retail Banking Marketing Department
in Millenniumbcp in Portugal, and between July 2016 and May 2018 was also a non-executive Member
of the Management Board of ActivoBank.
Since 20 April 2018 Member of the Management Board of Bank Millennium S.A. From 3 June 2019
until the day of merger with Bank Millennium S.A., i.e. 1 October 2019, also Deputy Chairman of the
Management Board of Euro Bank S.A.
He supervises electronic banking, sales campaigns, retail and corporate banking marketing,
processes support management, administration and infrastructure, complaints and quality of
services, coordination of Group entities from the area of investment funds and startups.
7. Jarosław Hermann - Member of the Management Board
Mr Jarosław Hermann graduated from the Applied Mathematics and Physics Faculty
at the Warsaw University of Technology in 1994 and Carlson School of Management
MBA program in 2002.
He gained broad IT & Operations practice working on managerial positions in
PepsiCo, Pioneer Financial Services and Accenture, where he conducted mid / large
scale projects in the banking sector in Poland and CEE countries.
Between 2005-2010 he was Board Member of First Data Poland responsible for providing IT and
operational services for card acquiring and financial solutions business lines.
Between 2010-2016 he was Board Member of AXA companies in Poland responsible for IT &
Operations.
From 2016 to 2018 he was Vice President of Polskie ePłatności, emerging card acquirer.
Since 1 August 2018 Member of the Management Board of Bank Millennium S.A. He supervises IT,
products operations, settlement and cash management, evidencing, control and settlement of
treasury transactions, security and business continuity.
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The organisational structure of the Bank is consistent with the strategy, modern approach to business
and complies with the principles of corporate governance for financial institutions. The division of
the tasks between the members of Management Board of the Bank is presented on the following
diagram:
Treasury
Accounting
Financial reporting and
control,
Taxes
Capital investments
Relations with investors
and financial institutions
Management information
Central acquisition
Group entities co-
ordination (other than
leasing, brokerage ,from
the area of investment
funds and startups)
Private banking
Retail sales network, its
optimization and support
Direct banking
Separate position to
supervise the management
of significant risk in Bank s
activity
Corporate banking and
its support
Factoring and trade
financing
Structured finance
Custody
Brokerage
Coordination of the
Group's entity
conducting leasing
Electronic banking
Sales campaigns
Retail marketing and
corporate marketing
Processes support
management
Administration and
infrastructure
Complaints and quality
of service
Group entity co-
ordination from the area
of investment funds and
startups
Fernando Bicho
Deputy Chairman of
the Mgt Board
Wojciech Rybak
Member of the Mgt
Board
Wojciech Haase
Member of the Mgt
Board
Andrzej Gliński
Member of the Mgt
Board
Antonio Pinto
Junior
Member of the Mgt
Board
Management Board works
Internal audit
Compliance
Legal support
Marketing communication and public
relations
Human resources
Personal data protection
Sustainability
Joao Bras Jorge
Chairman of the Management
Board
Risk management
Risk models
Credit and ratings
processes
Liabilities collection
Treasury control
IT
Products operations,
settlements and cash
management
Evidencing, control and
settlement of treasury
transactions
Security and business
continuity
Jarosław Hermann
Member of the Mgt
Board
The principles of remuneration of the Management Board Members with the amount of salaries,
bonuses and other benefits received in 2022 can be found in chapter 9 of this report, part 9.3 entitled
"Remuneration policy".
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Capital Group of Bank Millennium S.A. for 2022
In accordance with the above-mentioned principles of remuneration, in 2022 Members of the Bank's
Management Board were granted Bank's shares as part of the implementation of the incentive
program. Therefore, the status of shares owned by the Management Board Members who performed
their functions on 31 December 2022 was as follows:
Name and surname
Function
Number of
shares
31.12.2022
Including received
under the incentive
program (*)
Number of
shares
31.12.2021
Joao Bras Jorge
Chairman of the
Management Board
380 259
101 359
278 900
Fernando Bicho
Deputy Chairman of the
Management Board
176 252
74 684
101 568
Wojciech Haase
Member of the
Management Board
151 107
60 854
90 253
Andrzej Gliński
Member of the
Management Board
113 613
60 854
52 759
António Pinto Júnior
Member of the
Management Board
143 613
60 854
82 759
Wojciech Rybak
Member of the
Management Board
143 613
60 854
82 759
Jarosław Hermann
Member of the
Management Board
98 613
60 854
37 759
(*) shares blocked on investment accounts until 13 April 2023.
13.5. INTERNAL CONTROL SYSTEM AND EXTERNAL AUDITOR
Internal Control System
The Bank’s internal control system is organised in the framework of the so-called three independent
lines of defence, which comprise:
1
st
line the Bank’s operating units not belonging to the 2
nd
and 3
rd
line of defence,
2
nd
line Compliance Department and other units managing particular risks,
3
rd
line Internal Audit Department.
The internal control system covers all organisational units of the Bank and subsidiaries belonging to
the capital group.
The main objectives of the internal control system are to ensure:
effectiveness and efficiency of the Bank’s operations,
credibility of financial information (including: completeness, correctness and
comprehensiveness of administrative and accounting procedures and fair and true internal
and external reporting),
observance of risk management principles at the Bank,
compliance of the Bank’s activity with laws, internal regulations and market standards.
Based on the developed selection criteria the Bank identified material processes, and then linked
them to the general and specific objectives of the internal control system. For material processes the
Bank selected controls (control mechanisms) functioning within such processes and selected out of
them certain controls of key importance for achieving the objectives of the internal control system
assigned to a given process. Key controls have been covered by the monitoring of their observance,
such monitoring performed independently by organisational units belonging to the 1
st
and the 2
nd
line
of defence in the internal control system.
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The linking of the general objectives of internal control and specific objectives isolated as part of
them with material processes functioning at the Bank and key controls and principles of independent
monitoring of their observance is documented in the form of the Control Function Matrix. The Bank
in the Matrix also specified the responsibility of particular organizational units for employing control
mechanisms, as well as their independent monitoring.
The Bank has a formalized path of reporting about the results of monitoring controls, ascertained
irregularities and status of implementing remedial and disciplining measures. From time to time this
information is also transferred to the Internal Audit Department, the Bank’s Management Board and
Audit Committee of the Supervisory Board.
The Bank’s Management Board is responsible for the implementation and functioning of an adequate,
effective and efficient internal control system.
The Bank’s Supervisory Board exercises supervision and performs the annual evaluation of the
implementation and ensuring that the internal control system is adequate and effective, as a whole
and in its parts (including the control function, Compliance Department, Internal Audit Department).
Internal Audit (3rd line of defence)
The Internal Audit Department is within the internal control system a specialized unit of the 3rd line
of defence which carries out an independent review of processes and internal control in the Bank and
the capital group, verifying the implementation of tasks assigned to the 1st and 2nd line of defence.
The aim of the activities is providing the Bank's management with an assessment of the effectiveness
and adequacy of the risk management system and the internal control system, as well as adding value
and streamlining processes in the Bank and the capital group. When implementing its mission Internal
Audit takes into account the strategic objectives and tasks of the organization, as laid down by the
Management Board and Supervisory Board of the Bank. The audit process is performed according to
the Audit Charter and Internal Audit Methodology, fostering international standards of internal audit
and good banking practices.
The Internal Audit Department is an independent unit, directly reporting to the Chairman of the
Management Board of the Bank and the results of its activities are reported to the Management Board,
Audit Committee of the Supervisory Board and the Supervisory Board of the Bank.
The activity of Internal Audit is a planned and continuous activity, resulting from the implementation
of the mission and objectives, as well as the adopted Department Strategy and based on an annual
audit plan. The basis of the planning process is the assessment of the risk of particular areas and
processes of the Bank in order to identify increased risk and support the specification of priorities and
resources for the implementation of tasks. The planning process takes into account consultations with
senior management and owners of key processes. The annual audit plan is approved by the Bank’s
Supervisory Board and implemented on a quarterly basis by experienced and highly qualified
professionals.
Internal Audit performs independent and objective assurance and consulting activities. Assurance
activity is carried out as part of process audits, independent review function, branch audits,
preventive audits and investigations. Assurance activity includes assessment of the adequacy and
effectiveness of the risk management system and internal control system in all areas of banking
activity. Advisory services are aimed at supporting the organization in achieving its goals and are
provided, as far as their nature does not put under threat the independence, effectiveness and
objectivity of Internal Audit’s assurance activity, nor is related to the designing of control mechanisms
and risk management system.
In 2022 Internal Audit Department performed audit tasks in the Bank, its subsidiaries, external entities
to which the Bank, to the extent permitted by regulations, outsourced banking and bank-related
operations, as well as within the BCP Capital Group. The planned activity of the Department covered
among others audits of key business and support processes and also branch audits and those of
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compliance with external regulatory requirements. The tasks performed by the Internal Audit
Department also included investigations and prevention audits.
The results of the review of the functioning of the entire internal control system as well as its selected
components, carried out by the Internal Audit Department in cooperation with the External Auditor
of the BCP Group, are presented cyclically and are subject to evaluation by the Audit Committee of
the Bank's Supervisory Board and once a year to the Bank's Supervisory Board.
Internal Control System with respect to the Process of Preparing Financial Reports
Implemented solutions regarding the internal control system protect to a significant extent the Bank
from financial reporting errors and provide the Bank’s Management with information which helps
evaluate the correctness, efficiency and security of the functioning of the process of preparing
financial reports, also in order to ensure the highest possible effectiveness in managing identified
types of risks accompanying the process.
The internal control system, introduced by the Management Board of the Bank and incorporating the
financial report preparation process, has been designed to facilitate the control of process risk while
maintaining appropriate supervision over the correctness of gathering, processing and presentation
of data necessary for the preparation of financial reports in keeping with effective laws.
An important element of the internal control system in the process of preparing financial reports is
the cooperation of the Audit Committee of the Bank's Supervisory Board with an audit firm providing
financial audit services. The Bank prepared the policy of selecting an audit firm for carrying out an
audit and policy for providing by an audit firm carrying out an audit, by entities connected with such
audit firm and by a member of an audit firm network - permitted services not being an audit. The
above-mentioned policies are captured in the document „Policy of Selecting and Cooperation with
Audit Firms”, which was approved by the Audit Committee of the Supervisory Board on 26 October
2017 and it was last updated on 21 July 2022. The policy specifies:
1) The principles of selecting the audit firm to conduct statutory audit and voluntary audit,
2) Principles of providing permitted services not being a statutory or voluntary audit by Audit Firm,
entities connected with Audit Firm or member of an Audit Firm network,
3) Procedure of accepting performance by Other Audit Firms of services other than the statutory
audit and the voluntary audit,
4) Principles of the Bank’s cooperation with audit firms, entities connected with an audit firm or
members of the audit firm network with respect to conducting statutory or voluntary audits and
providing permitted services.
The external auditor is selected by the Supervisory Board on the basis of a recommendation issued by
the Audit Committee of the Supervisory Board. In addition, in the interest of the quality of financial
data presented in the remaining published quarterly reports, the Bank, together with the external
auditor, has implemented cooperation procedures ensuring on an on-going basis - the consultation
of important issues connected with the recognition of economic events in the books and financial
reports. At meetings of the Audit Committee of the Supervisory Board the external auditor presents
key findings relative to financial reporting, consults with the Audit Committee of the Supervisory
Board draft reports and proposes an approach to the audit of the annual financial report.
The Bank is covered by the consolidated financial report of the Millennium BCP capital group. In this
connection, the annual review of the Bank’s internal control system supporting the process of
preparing and disclosure of financial information is also subject to the terms and requirements of
consolidated supervision, which is performed by the Bank of Portugal and the European Central Bank.
The external auditor of the Millennium BCP capital group participated in 2022 in review of the
adequacy and effectiveness of the part of the Bank's internal control system supporting the process
of preparing and disclosure of financial information (financial reporting) and issued an appropriate
opinion in this respect.
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Information on the agreements with the entity authorised to audit financial reports
On 22 February 2021 the Supervisory Board of the Bank approved the selection of Deloitte Audyt Sp.
z o.o. sp. k. as an entity authorised to perform audits of financial reports of Bank Millennium S.A. and
the Bank’s capital group for the years 2021, 2022 and 2023. The audit agreement was concluded on 6
May 2021.
Remuneration received by the auditor on account of services provided to the Capital Group of
Bank Millennium S.A.
Auditor’s Remuneration
2022
2021
(in PLN’000)
Bank
Subsidiaries
Bank
Subsidiaries
Statutory audit within the meaning
of art. 2 point 1 of the Act on
Statutory Auditors
1 925
537
1 142
517
Other assurance services
1 519
239
1 170
268
Tax advisory services
-
-
-
-
Other services
-
-
-
-
Services other than statutory audit:
a review of the stand-alone and consolidated interim condensed financial reports of Bank
Millennium S.A. drawn up as at June 30, 2022,
review of the interim condensed financial reports of Millennium TFI SA investment funds
prepared as at June 30, 2022,
audit of the consolidation documentation and the reporting package of Bank Millennium S.A.
capital group for the period of 6 months, ended on 30 June 2022, and for the period of 12
months, ended on 31 December 2022, prepared in accordance with instructions and group
rules of BCP capital group,
procedures for verification of consolidation documentation and the reporting package of the
Bank Millennium S.A. capital group for the period of 3 months, ended on 31 March 2022,
prepared in accordance with group principles,
procedures for verification of consolidation documentation and the reporting package of the
Bank Millennium S.A. capital group for the period of 9 months, ended 30 September 2022,
prepared in accordance with group principles,
assurance service concerning requirements for safekeeping of customers' assets for 2022 for
Bank Millennium S.A.,
assurance service concerning evaluation of adequacy of the risk management system in 2022
in Millennium TFI S.A.,
assurance service in accordance with MSUA 3000, concerning verification of the internal
control system of Bank Millennium S.A. and Millennium Leasing, in accordance with
instructions of the group auditor for the period from 1 June 2020 to 31 January 2022 and for
the period from 1 February 2022 to 30 November 2022,
assurance service in accordance with MSUA 3000, concerning verification of the remuneration
report of Bank Millennium S.A. for 2022
assurance service in accordance with MSUA 3000: Statement of the independent auditor issued
on behalf of the entity authorized to audit financial statements on the conformity of methods
and principles of valuation of the Fund's assets described in the prospectus with the
regulations on accounting of investment funds, as well as on the conformity and completeness
of these principles with the investment policy adopted by the Fund,
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assurance service in accordance with MSUA 3000: independent verification of the non-
financial data presented within CSR Report,
Issuance of Comfort Letter in accordance with the National Standard on Related Services 4401
“Engagements to perform agreed-upon procedures regarding transactions in securities which
require preparation of a prospectus”
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14. ACTIVITIES IN THE ESG AREA: ENVIRONMENT, SOCIETY AND
GOVERNANCE
ESG (Environmental, Social, Governance) issues have been an integral part of the Bank Millennium
Group's business strategy for years. At Bank Millennium, we believe that environmental, social and
management issues concern many areas and areas of the Bank's activity, constituting an integral part
of business. We believe that achieving the goals set in the strategy is as important as the way of
achieving them, with commitment to society and the natural environment, in accordance with high
standards of quality and ethics in sales and services.
In 2022 the “ESG Strategy of Bank Millennium Group for 2022-2024” was adopted and published. The
Strategy is a development and specification of environmental, social and corporate governance
objectives presented in the Strategy for 2022 - 2024 "Millennium 2024: Inspired by People".
SUSTAINABLE DEVELOPMENT POLICIES
In 2022 Bank Millennium implemented documents, which define the main principles related to
sustainable development at the level of the entire Bank Millennium Group. These principles are
defined in the "Sustainable Development Policy of Bank Millennium S.A." adopted by the Management
Board of the Bank, of which the following documents are an integral part published on the Bank's
website (https://www.bankmillennium.pl/o-banku/esg#zasady-esg):
Principles of sustainable development
Principles of preventing corruption
Principles of social impact
Principles of respect for human rights
Principles of diversity
Principles of corporate volunteering
Principles of responsible financing
The principles of sustainable development adopted by Bank Millennium Group, which integrate the
environmental, social and management dimensions, include:
Adapting the decision-making process, in all areas of the Bank Millennium Group, to the
implementation of the United Nations Sustainable Development Goals ("UN Sustainable
Development Goals"), as well as generally applicable laws and national and international
standards in the field of sustainable development
Taking into account the UN Sustainable Development Goals in the development and offering
of financial products
Transparency of disclosed information regarding implementation by the BM Group of activities
in the area of sustainable development
Building awareness of employees, clients and other stakeholders of the Group in the field of
sustainable development
Adhering to the highest standards in the conducted business, including the Principles of
Corporate Governance for Supervised Institutions and Best Practices for WSE Listed
Companies, as well as striving to constantly ensure full compliance with generally applicable
laws and business standards
Building partnership relations and constant involvement in cooperation with communities
both external and internal in the search for opportunities to create social value, by
supporting initiatives related to culture, education and financial knowledge, as well as
activities within the framework of employee volunteering.
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ESG matters were discussed in detail in the ESG Report of Bank Millennium and Bank Millennium Group
for 2022, published on 15 February 2023. The ESG Report comprises non-financial information, as
mentioned in art. 49b of Accounting Act.
ENVIRONMENT
Based on the UN Sustainable Development Goals, as well as the commitments resulting from the
Diversity Charter signed by the Bank, as well as internal concerns and good practices, we have made
inter alia the following commitments:
Integrating environmental and social risks into the customer risk assessment process and
taking into account ESG risk factors in sectoral policies with respect to corporate customers
Defining the list of sectors and activities not financed by the Bank Millennium Group - the
Group identifies sectors of economic activity or projects whose financing is inconsistent with
the Bank Millennium Group's commitment to protect the environment, promote sustainable
development, combat climate change and preserve biodiversity. For this reason, the Bank
Millennium Group has identified sectors excluded from financing or sectors of conditional
financing (financing of activities or projects in these sectors is possible under additional
conditions)
Financing of environmentally friendly and energy-efficient projects, including projects
related to the replacement of coal-fired energy with low-emission energy sources
Carrying out activities aimed at reducing the carbon footprint.
Environmentally friendly products
In the Strategy for 2022-2024, Bank Millennium has defined goals regarding actively supporting clients
in their decarbonisation efforts and as regards providing 2 billion PLN in 2022-2024 in financing to the
Bank's and the Bank Capital Group's clients for sustainable and transformational projects.
In 2022, work was carried out to expand the range of products financing sustainable activities.
Observing the dynamically developing trend of basing investment decisions on sustainable
development criteria by investors in Europe and around the world, and taking into account the Group's
business strategy, a change was made to the product offering of Millennium TFI. Millennium TFI has
transformed three Sub-funds separated under the Millennium Specialist Open Investment Fund in
accordance with the requirements of Article 8 of the SFDR Regulation
3
. They promote environmental,
social and corporate governance compliance aspects (as light green products) by including them in
the criteria for the selection of investments and in the investment restrictions applied.
Reduction of own emissions of greenhouse gases
The ESG Strategy sets targets for greenhouse gas emissions. In 2022 the Bank reached its planned
objective to reduce its own greenhouse gas emissions by 50% in scope 1 and 2 compared to 2020.
Achieving climate neutrality in relation to the Bank's own emissions is planned by 2027, full climate
neutrality by 2050.
All the electricity purchased in 2022 has certificates confirming the origin of renewable energy sources
- from wind, water and solar sources.
In 2022 the Bank carried out many actions aimed at reducing consumption of electricity, water, fuels
and other materials and also was introducing further environmentally-friendly solutions in its offices.
Building environmental awareness
Pro-environmental activities are also about building awareness. One of the examples of such activities
carried out in 2022 were the events focused on the premiere of the Report “Millennium Eco-index
3
Regulation (EU) 2019/2088 of the European Parliament and of the Council of 27 November 2019 on sustainability‐related
disclosures in the financial services sector (Sustainable Finance Disclosure Regulation)
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eco-innovation potential of regions”, which was created in cooperation with substantive partners: the
Patent Office of the Republic of Poland, the AGH University of Science and Technology in Kraków and
the Warsaw School of Economics. Bank Millennium has developed an eco-innovation index to check
the degree of involvement of individual Polish regions in green transformation. The report contributed
to the creation of a kind of platform for discussion on the importance and development of green
innovations in our country, and also aimed to encourage cooperation, because as the results of our
study show, it is conducive to eco-innovation. The study shows that regulations related to ecology
can act as stimulants for innovation, and the implementation of ecological solutions, especially
innovative ones, is an investment that brings benefits in the long run.
SOCIETY
Banking without barriers
It is the Bank’s aim to eliminate digital and physical barriers in access to financial and non-financial
services. Bank Millennium is not only a financial services centre for customers, but also the first
channel of access to other services, e.g. in the mobile application, the customer has the opportunity
to buy public transport tickets, pay for a parking space or drive on the motorway without having to
stop at the gates. Through electronic banking, it is also possible to use digital identity and remote
contact with Polish government offices. The Bank wants all customers, including persons with
disabilities, to have convenient access to financial services. Therefore, numerous improvements were
introduced for the blind, persons with impaired vision and persons on wheelchairs.
After the outbreak of the war in Ukraine, a page in Ukrainian was created on the portal with the most
important information about the possibility of opening an account and the rules of using the bank's
services. Ukrainian-speaking customers can also fill-out applications for 500+ and 300+ benefits in
their own language and receive communication in this language regarding important matters, e.g.
cybersecurity.
Bank Millennium extends its concept of a world without barriers to other areas, in which it is active,
including culture sponsoring. By providing cinema films with audiodescription during Millennium Docs
Against Gravity, Poland’s biggest documentary films festival, it facilitates access to the world of
culture for persons with sight impairments.
The Bank’s representatives also take part in work of Polish Bank Association on improving accessibility
of places and services to persons with disabilities.
Education activities targeted at customers
The Bank conducts educational activities in the area of cybersecurity. Communication is addressed to
various groups of customers, including seniors, teenagers, parents of younger children. In addition,
the Bank publishes warnings about new methods of criminals on its website and in electronic channels.
In addition to educational activities, technical solutions are also being introduced to further protect
customers from criminals. In May 2022, the bank implemented an anti-vishing solution the customer
can confirm the data of the bank employee who called him thanks to the push message in the banking
app.
We support our clients through educational activities which have an impact on conducing business
activity and work methods employed, in particular by webinars carried out on our own or together
with external partners.
In the Millenet for Companies transactional system, we have made available to our clients the
Inspirations Zone a new section in which we publish useful information and educational materials.
Clients will find there, among others, articles about grant programs, weekly market and
macroeconomic analyses, information about tax changes, practical advice on cybersecurity and
invitations to educational webinars.
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Responsible employer
Bank Millennium creates a good working environment for employees regardless of gender, age, race,
religion, nationality, ethnic origin, disability, political beliefs, trade union membership and sexual
orientation, so that everyone can find conditions for professional development in an atmosphere of
cooperation and mutual respect. The Bank provides attractive conditions for work, development and
social support. It offers programmes for working parents, as well as encourages participation in charity
events, employee volunteering, sports and cultural activities.
In 2022 Bank Millennium received a number of awards, such as:
Reliable Employer 2022
This award is granted to companies that care for safety, working conditions and employee
development. In 2022, the awards were granted for the twentieth time for Bank Millennium it is the
9th title in a row. The nationwide Reliable Employer of the Year programme is a research project in
the field of HR, which distinguishes the best employers in terms of personnel policy and employee
solutions.
"European Diversity Leader 2023” by Financial Times
In 2022 once again we found ourselves among the employers from Europe who support and promote
diversity. Bank Millennium was awarded the title of “Europe’s Diversity Leader 2023” in a ranking
prepared by the Financial Times and Statista. The companies distinguished in the ranking were
selected on the basis of the recommendations of their employees. The Financial Times and Statista
ranking is based on the results of an independent survey of over 100,000 employees of institutions
and companies from 16 European countries.
2nd place in the Best Employers Poland 2022 ranking in the category "Banks and financial services"
Bank Millennium again came second on the ranking list of best employers in banking and financial
services and 44th among all companies on the Best Employers Poland 2022 ranking list. The ranking
of 300 companies operating in Poland, achieving success in HR, was prepared by Forbes Polska
magazine and Statista.
CSR Golden Leaf
Bank Millennium’s activities for sustainable development and making them an integral part of the
business strategy have once again been appreciated with the CSR Golden Leaf from Polityka weekly.
This award is given to companies, which implement the highest social responsibility standards they
have in place ethics management systems, engage socially, introduce actions in response to the needs
of clients and staff and minimise their impact upon the natural environment.
Involvement of the Bank's employees in social activities
The Bank attaches great importance to engaging employees in social campaigns. In 2022, the Bank
Millennium Foundation implemented the next edition of its main employee volunteering programme
#słuchaMYwspieraMY.
#słuchaMywspieraMY is a programme dedicated to all bank employees who want to help the most
needy, verify their needs themselves and submit initiatives under the programme in order to obtain
a grant for their implementation. Thanks to this, help is provided to beneficiaries local communities,
aid organisations, non-governmental organisations and individuals throughout Poland.
In connection with with Russia’s attack on Ukraine, contributing to aid activities for refugees
arriving from Ukraine is the entire Community of the Bank and the Bank Millennium Foundation,
which has launched a special edition of the #słuchaMywspieraMy programme of grants for employee
initiatives directed at refugees from Ukraine. As part of the programme employees could implement
their social initiatives and help refugees from Ukraine in their local community. When selecting
initiatives what counted was not merely the idea, but also the number of volunteers taking part in
the project, but above all the long-term impact of the activities on the life of a person or its family.
147 volunteers took part in the actions, and 8252 beneficiaries received support small and large
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citizens of Ukraine, pupils of social institutions, people with disabilities, orphans, homeless people,
women, including single mothers, seniors.
Fostering Culture
Activity in the field of culture has been an important part of the social activities pursued by Bank
Millennium for over 30 years now. The Bank supports national as well as local cultural projects.
Bank Millennium is a long-term patron of the Millennium Docs Against Gravity Film Festival. It is the
largest film festival in Poland and an important documentary film festival in the world.
In 2022 the Bank also patronised the exhibition of Polish photographers "Solidarity", showing the drama
of refugees from war-torn Ukraine and the extraordinary solidarity of Poles towards them. The
exhibition was presented in Gdańsk, Warsaw and Chełm.
CORPORATE GOVERNANCE
The Bank operates on the basis of good ESG (Environmental, Social, Governance) practices and
complies with the principles of corporate governance. The company is listed in WIG-ESG an index of
socially responsible companies on the WSE and has been reporting issues related to responsible
business for several years.
The basis for defining the approach to sustainable development management is the Agenda
formulated by the UN, comprising 17 goals, 169 targets and 304 indicators. Bank Millennium
signed the declaration for the implementation of the UN Sustainable Development Goals in 2017.
Taking into account the growing importance of sustainable development for the operations of Bank
Millennium Group, in 2022 the Bank established the Sustainability Committee and the Sustainability
Office.
The Chairman of the Sustainability Committee is the Chairman of the Bank’s Management Board. The
Committee comprises all Members of the Bank Management Board as well as representatives of units
performing tasks related to sustainable development in the Bank and the Bank’s Capital Group.
Meetings of the Committee are held not less often than once a quarter. The scope of the Committee's
tasks includes recommending a sustainable development strategy to the Bank's Management Board,
adopting operational plans related to the implementation of this strategy and monitoring the
implementation of planned activities, assessing the impact of sustainability principles on the Bank's
operations, approving and monitoring KPIs and KRIs in the area of sustainable development, providing
the Bank's Management Board with periodic information on key aspects related to sustainable
development.
The Sustainability Office is supervised directly by the Chairman of the Bank Management Board. The
Office is responsible for supervising and coordinating the process of implementing the principles of
sustainability in the Bank and the Bank’s Capital Group. The scope of the Office's tasks includes inter
alia the following: coordination of work related to the sustainability strategy, cooperation with other
units of the Bank and entities of the Bank's Capital Group in the implementation of sustainability
principles, ensuring identification of risks related to climate change in the Bank's operations,
cooperation with other units of the Bank in the implementation of sustainable products, conducting
activities aimed at promoting sustainability principles among the Bank's employees.
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15. ADDITIONAL INFORMATION
Other information regarding:
Guarantees and sureties granted,
Transactions with related companies,
List of the relevant court cases, arbitration proceedings before an authority or public
administration,
can be found in the Annual Consolidated Report of the Bank Millennium S.A. Capital Group for the 12-
month period ending 31st December 2022.
As above mentioned, the Bank prepares the separate report comprising non-financial information,
which will be published on the Bank’s web site on February 15, 2023.
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16. STATEMENTS OF MANAGEMENT BOARD
Presentation of asset and financial position of the Bank and Capital Group in the financial reports
According to the best knowledge, the Annual Financial Statements of Bank Millennium and Capital
Group of Bank Millennium S.A. as at 31 December 2022 and the comparable data, were prepared in
line with the accounting principles, and reflect, truly, reliably, and clearly, the asset and financial
position of the Bank and Capital Group of Bank Millennium and their financial results. This Annual
Management Board Report on the activity of Bank Millennium and the Group contains a true picture
of development, achievements and condition of Bank Millennium and the Capital Group of Bank
Millennium.
Selection of an entity authorized to audit financial reports
The entity authorized to review financial reports that audits Annual Financial Statements of Bank
Millennium and the Capital Group of Bank Millennium SA as at 31 December 2022, was selected in
accordance with the regulations of law. The entity and chartered accountants, who performed the
audit, satisfied all the conditions required to issue an unbiased and independent audit report, as
required by the national law.
SIGNATURES:
Date
Name and surname
Position/Function
Signature
15.02.2023
Joao Bras Jorge
Chairman of the
Management Board
signed with a qualified electronic signature
15.02.2023
Fernando Bicho
Deputy Chairman of
the Management Board
signed with a qualified electronic signature
15.02.2023
Wojciech Haase
Member of the
Management Board
signed with a qualified electronic signature
15.02.2023
Andrzej Gliński
Member of the
Management Board
signed with a qualified electronic signature
15.02.2023
Wojciech Rybak
Member of the
Management Board
signed with a qualified electronic signature
15.02.2023
António Pinto Júnior
Member of the
Management Board
signed with a qualified electronic signature
15.02.2023
Jarosław Hermann
Member of the
Management Board
signed with a qualified electronic signature