eGain Launches One-of-a-Kind Pilot Program for Generative AI

SUNNYVALE, Calif., June 27, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI Knowledge platform for customer engagement automation, today announced the launch of a unique pilot program to help businesses adopt generative AI in a risk-free way-eGain® Innovation in 30 Days™ for Generative AI.

Unlike sandboxes and “toy” pilots, eGain Innovation in 30 Days™ is a guided innovation consumption model that is safe, easy, and risk-free. Businesses can experience the capabilities of generative AI within days. This disruptive offer includes:

• Your use case

- Identify a high value/high impact use case to enable better CX and/or EX (employee experience) with generative AI.

• Our pilot

- Technology: GPT for generative AI, integrated with our award-winning AI knowledge platform;

- Deployment: eGain Cloud;

- Implementation: Two weeks of discovery, design, and configuration;

- Production: Two weeks of operation.

The business can experience the generative AI and knowledge capability for two weeks in a production setting and decide to either move forward or quit with no strings attached - no cost, no catch, and no commitment.

“eGain Knowledge Hub orchestrates many AI technologies across the knowledge creation, delivery, and optimization process - said Ashu Roy, eGain CEO. - This offer will focus on a compelling use-case for generative AI with a novel, risk-free approach to innovate with it boldly”.

More information

• eGain Innovation in 30 Days™ for Generative AI
• Blog post: 10 Use-Cases for Leveraging Generative AI for Better CX and AX (Agent Experience)
• Gain Knowledge Hub™

About eGain

eGain Knowledge Hub automates and orchestrates customer engagement across touch points. Powered by AI and analytics, our secure cloud solution delivers personalized digital-first experiences, quick business value, and easy innovation. Visit www.eGain.com for more info.

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

CONTACT:

Michael Messner

e-mail: press@egain.com

phone: 408 636 4514

Source: GlobeNewswire